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Indigo
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How to resolve Indigo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo?
If you are not satisfied with Indigo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo
But before filing a complaint, you should
a. Contact the customer support of Indigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Indigo
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Social Network
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Legal Network
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Indigo - Food not given in flight and flight was delayed by 60 minutes Open
Flight was ** minutes late Food was not given in flight In tickets it is clearly mentioned food and beverages to give ...
Dec 09, 2023 by Anil chopra
Indigo - Flight got late Closed
Mine flight from Pune to Ranchi(*E**** indigo) got late for * hr and ** mi , rhe behaviour of the staff wasn't good with us while asking about the delays,so can I get refund ...
Nov 14, 2023 by Raj Kiran
Indigo - Lost my walley Closed
I have lost my wallet in flight *E **** on *rd november in *.** am flight from Hyderabad to mumbai . Seat number ** D . The flight people are saying they have not found but its there i am sure of it. It has always been the case that the flight...
Nov 03, 2023 by Sujen
Indigo - Loss of Open
I belong to a very normal family and It was my first flight ticket. I had to book it because the traveller was ill and he was unable to travel in a train. The traveller studies in college and he had his exam so we booked his flight ticket. Payi...
Nov 01, 2023 by Palak Shukla
Indigo - UNFAIR TRADE PRACTISE Closed
Date of incident: **/**/**** Place of incident: Domestic terminal mumbai airport I reached the airline checkin counter about *-** min late while approximate one hour was remaining to take off aircraft.Despite of my repeated request airline st...
Oct 29, 2023 by ABRAR ALI
Indigo - Indigo denied boarding Closed
I am writing to share a recent experience I had with IndiGo Airlines, an experience that has left me deeply disappointed and frustrated. On **-**-****, I embarked on a journey with IndiGo Airlines, a flight I had booked two months in advance...
Oct 01, 2023 by Vasanth Ramachandran
Indigo - Behaviour of an air hostess Ms Kashish on flight from IXB BLR on the September 2023 Open
This air hostess Ms.Kashish who lacks basis etiquettes just triggered me with her attitude. I had been flying with Indigo foe the past ** years and this sort of attitude I had never seen with any air hostess. I request your team to retrain Ms.K...
Sep 23, 2023 by Antoni
Indigo - Refund Closed
I made booking from indigo airlines from surat to delhi. didn't receive any mail or information about it and payment got deducted of amount ***** rs . i called customer service department they said they don't have any booking after I give so ma...
Sep 22, 2023 by Komal Shukla
Indigo - Can t change flight ticket Closed
Dear Sir/Madam My indigo PNR number is SW*Z*F, Fligh has been rescheduled to fly ** mins before the actual time, ** mins may be not a big deal for airlines but it is for me because of personal reasons. I tried to cancel a ticket or reschedul...
Jun 29, 2023 by Thirulogachandar M K
Indigo - Air Conditioning system of flight Open
Air conditioning system of flight no.-*E**** was poorly performing. inspite of telling to airhostess many times system was not improved. Failure of system caused very uncomfort throughout journey suitable maisures to be taken....
Jun 20, 2023 by LK Tiwari
Indigo - Flight miss Open
Today i missed the flight due to miss guiding by indigo receptionist even though my luggage loaded in the flight as well as i checked in before the * hrs as seal and signed on the my ticket. due to miss guiding i didn't reach at my destination ...
Jun 14, 2023 by Shanu Kumar Sharma
Indigo - Rude behaviour of Indigo airlines staff and Denied my boarding Open
On Fri night on *nd of June **** booked our flights to come back to our hometown Chennai from Delhi. Our flight timings was *:**pm and we checked in our baggage *hrs prior itself and completed our security clearances by *pm itself. The boardin...
Jun 06, 2023 by N.T.ARJUN
Indigo - Extremely Dissatisfied and Angry at the Damaged Bag and the Inadequate Compensation Offered Open
Disappointment and anger over the treatment of my luggage during my recent travel on flight PNR YMRI*V. During the flight, I had checked in a branded bag from Walt Disney that I had purchased for a whopping amount of Rs. **,***. The bag held a ...
May 14, 2023 by Vicky advani
Indigo - Money stolen from check in bagage Closed
My money has been stolen from my check in bagage This is the worst thing can happen to a customer who choose your airlines My bag was locked how come my bag got oppen and my whole money is stolen Howcome ur costomers gonna trust you...
May 07, 2023 by Amrita jha
Indigo - Misbehavior and misconduct of indigo staff Closed
I am writing this complaint to make you aware how insensitive and irresponsible indigo staff are. My husband is a navy officer. He is having flight from Bhubaneswar to mumbai and then again indigo flight from mumbai to cochin. As he was going f...
Apr 13, 2023 by Priyanka sandhu
Indigo - Given credit card details but flight not booked Closed
I was booking flight from BPR to CCU.given credit card details for payment. Booking details and ticket not coming ...
Apr 09, 2023 by Swathi
Indigo - Flight missed due to Wrong information provided by Indigo Airlines ground staff Open
Dear Sir/Madam, I had a flight to catch with Indigo from Mumbai to Leh via Delhi which was at *:**am on *th March **, Reached Airport way on time i.e * hours prior, at baggage counter when i showed boarding Pass they scanned and said there ...
Mar 17, 2023 by Mehdi Nasiri
Indigo - Recism issue Closed
Today I travel from Mumbai to Delhi by *E ****. When I checked in. I specially request to provide us front seat because I have air sickness. But the girl purposely provide last * middle row. We arrived * hours earlier then usual. ...
Mar 15, 2023 by Lhundup Dorjee
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Questions about Indigo
Ask questions about Indigo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Indigo?
0124 617 3838
What is Indigo office address?
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India
What is Indigo customer care email?
customer.relations@goindigo.in
Where to find Indigo discount coupons?
Who is the Owner / CEO of Indigo?
Rahul Bhatia
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