File a Complaint against Indigo
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo?
If you are not satisfied with Indigo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo
But before filing a complaint, you should
a. Contact the customer support of Indigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Indigo - I missed my flight and they didnt inform me Open
I missed my flight surat to hyderabad i hve done boarding also but they didnt contact me...
Apr 13, 2024 by Viraj pravinbhai patel
Mine money of rs *** has been deducted twice while selection of seat as during first time , page didn’t upload properly. So *** got deducted twice ....
Apr 13, 2024 by Vishal slathia
Indigo - Missed Flight Staff wouldn t let us checkin Open
(Both of us are minors and were fasting) So we reach at counter at * o clock inside the airport (i had already web check in just need to drop off big suitcase) and departure was at *** and they told us they wont do our check-in, when there was ...
Apr 06, 2024 by Zara Mansoori
Indigo - Ticket got cancelled without intimation Open
We had initiated flight reschedule for *th March instead of *th March by calling the customer care around mid February ****. An email was shared to pay the difference of ***** Rs for rescheduling the flight. But as the amount was too high we de...
Mar 21, 2024 by Manjit Singh Kandhari
Indigo - Flight cancelled and without my consent they booked another flight Closed
Flight from Oslo to Mumbai. Date - **/**/**** Time **:** PM Via - Istanbul. Flight got cancelled, This flight is operated from Oslo to Istanbul by Turkish airline. And from Istanbul to Mumbai - Indigo. They didn't informed about this ...
Mar 16, 2024 by Sumit Kumar
Indigo - Mis Handling of baggage which results in damage of the baggage Unit Open
Hi, My wife along with * kids was travelling from Bangalore to Jharsuguda on Indigo Airlines *E-*** and with PNR WT*Y*Z. After landing at Jharsuguda Airport they found the Big AT make Trolley is complete broken at one of the corner and the whe...
Feb 29, 2024 by Rabindra Kumar Hota
Indigo - LUGGAGE LOST Closed
I am writing to complaint as an unfortunate incident that occurred during my recent flight with Indigo on PNR Number M*SQFN from MELBOURNE to HYDERABAD . Regrettably, upon arrival at Hyderabad, I discovered that my luggage had been misplaced a...
Feb 16, 2024 by Sankeerth Navathi
Indigo - INDIGO Airline flight delay Open
My Indigo flight (*E **) on **/**/**** from Istanbul to New Delhi experienced a flight delay of over * hrs from its original scheduled departure time. The inconvenience caused me a lot of mental and physical grief and forced me to change my pla...
Feb 08, 2024 by PRASHANT NATH PATHAK
Indigo - Bag didn t came while arrival Closed
Flight *E*** seat # *B From Pune to Amritsar bag lost...
Jan 30, 2024 by Savinder Singh
Indigo - Refund denied and cancellation denied Closed
I HAD VERY VERY UNHAPPY N DISSATISFIED EXERIENCE WITH TICKET CANCEELATION PNR GZMTKA JIYA P POPTANI . THERE WAS A CANCELLATION WAS DONE ON ** JAN** AND TICKET DATED ** JAN ** FROM BOM TO DELHI . WE HAD DONE MULTIPLE CALL TODAY TO CUSTOMER HAD ...
Jan 26, 2024 by JIYA PAWAN POPTANI
Indigo - Refund Update Booking Reference Closed
Just wanted to inform you that I have a booked a ticket with reference # UQEP*F LAST NAME ROY as on ** th January ****. The ticket is cancelled by Indigo and money also got deducted from my amex card. Now when I asking for the email con...
Jan 22, 2024 by Debojyoti Roy
Indigo - I tried web checkin online but indigo server was down Open
Hi I'm shaju and my flight was at *.** pm I tried online check in from * hours but indigo server was down or something so I couldn't check in online and I was on the way to airport and reached at *.** pm at Bhubaneswar airport because of traff...
Jan 17, 2024 by S DILEEP KUMAR
Indigo - Flight delayed but no refund Open
My son and daughter booked Chd to Delhi flight on **th Jan. They had connecting flight from Delhi to Chicago. But Indigo kept on delaying flight after every ** min. It caused lot of inconvenience and stress to us. So both had to hire taxi from ...
Jan 17, 2024 by Rajesh Wadhera
Indigo - Flight booked Closed
My flight was cancelled by airlines I have booked ticket via ixigo I have paid cab **** need flight ticket refund and cab payment Compensation Registered no **********...
Jan 17, 2024 by Alok Srivastava
Indigo - Amount loss Closed
I had booked a flight from Delhi to Aurangabad for my sister-in-law and niece On second of Jan. I had ** KG of extra luggage. The airport authorities asked me to pay an amount of ₹**** and they said UPI payments are not accepted but by the ti...
Jan 16, 2024 by Shalaka Godha
Indigo - Complaint Letter Against Unprofessional Behaviour MS Sarju Closed
Susanta kumar Panda writing this to complain about Ms Sarju working in your Indigo company in Flight as a flight attendant. This happened when I travel to chennai to bhubaneswar (*E *** ) on [**-**-****] at [**.**] I am order nonveg Maggi...
Jan 05, 2024 by SUSANTA KUMAR PANDA
Indigo - Damaged Baggage and lost items Open
My Baggage was damaged,and few things were damaged, lost in Indigo airlines from Ams to Mum vis IST. I called customer care * to * times post which they told me to write an email. After email they asked me to provide evidences. After providing...
Dec 28, 2023 by Kishor Shinde
Indigo - Refund not received for amount deducted twice Closed
On **th November I had booked an XL seat for which the amount of **** was deducted twice however after that I have not received the amount in the original paytm wallet or my bank, as mentioned by them it is refunded but you have to check with t...
Dec 15, 2023 by Manish Tiwari
Indigo - Not getting 100 refund Closed
Not getting *** percent refund money from indigo airlines even I cancelled my flight within ** hours....
Dec 12, 2023 by Prakash Ranjan Sahoo
TICKET BOOKING UNDERTAKEN, MONEY DEDUCTED.NO PNR ALLOTED, AS PER THEIR GUIDELINES I HAVE WAITED ** MIN THEN ATTEMPT A FRESH BOOKING. SECOND BOOKING SUCCESSFUL WITH PNR.. COMPLAINT MADE SEVERAL TIMES WITH INDIGO CALL EXECUTIVE, AFTER ** DAYS T...
Dec 11, 2023 by JAYANTA KUMAR ACHARJEE
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Questions about Indigo
Ask questions about Indigo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Indigo?
0124 617 3838
What is Indigo office address?
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India
What is Indigo customer care email?
customer.relations@goindigo.in
Where to find Indigo discount coupons?
Who is the Owner / CEO of Indigo?
Rahul Bhatia
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