Indigo - Boarding denied without reason ^Open

On *th of September I was having a flight from Delhi to Jammu. The departure time was ** AM and boarding time was *:** AM. I reached there at sharp * but they told me now boarding has been closed. It is totally pathetic and disgusting of them a...

Sep 08, 2020 by Vishant

Indigo - REFUND AIR TICKETS ^Closed

Booked * tickets a round trip from Kochi to Kolkata on May **th,**** and vice versa.PNR. PIKSJZ. (Flight no. *E ***)Due to the outbreak of Covid ** pandemic ,we were not able to travel. Received an information that the amount is kept in cred...

Aug 09, 2020 by Deepa Varma

Indigo - Refund not given ^Closed

I am Ms. Deepa Varma , teacher at Bhavan's Munshi Vidyashram, Thrivamkulam , Kochi, Kerala. I had booked * tickets ( booked in the name of Jayasankar V P , for me and * students, amounts to Rs. *****/- , PNR Ref: PIKSJZ , INDIGO Flight no. *...

Aug 08, 2020 by Deepa Varma

Indigo - Flight rescheduled ^Open

Booked a ticket from amritsar to indore via delhi which got rescheduled to ** hours earlier on the same day and am not comfortable with the new timings and have already booked a return flight from indore to amritsar via delhi . Now I need to c...

Jul 20, 2020 by Satya Prakash Tiwari

Indigo - Airline High Cancellation Charges ^Open

Recently I cancelled my ticket (PNR # QNYRVA) on IndiGo airlines for * people (my parents). I was charged with a cancellation policy of Rs ****. Now the cancellation cage per person for domestic flight is Rs ****. Is it not too much? It's clear...

Jul 19, 2020 by Partha Sarathi Mishra

Indigo - Refund of air ticket for flight cancellation during COVID lockdown ^Closed

Air tickets booked for travel by Indigo flight. Instead of giving refund for the flight cancellation, INDIGO has blocked in Credit Shell for more than * months and not available when we are in tremendous financial stress: PNR - EMV*WN Rs.****...

Jul 18, 2020 by V Sivaraman

Indigo - Refund of ticket booked ^Open

I booked a ticket Jaipur-Goa (PNR HW*JSK) for **th April, Due to Covid-**, flight was suspended. .When I requested for refund they denied and said that amount is parked in credit shell to use within a year. I do not have any plan to travel this...

Jul 10, 2020 by Indresh lavania

Indigo - Refund not giving back ^Open

I have book a ticket for * person before the first lockdown. After all flight got cancelled they preserved it as a credit shell. I asked them if I can get refund or not and they say yes. My ticket got cancelled on ** June and they told me to wa...

Jul 09, 2020 by Sanasam bidyasagar singh

Indigo - Credit shell amount refund my account number ^Open

PNR- BNYB*X Name-Debdulal das. Tickets booking date **-***-**** indigo cancelled tickets **-**-**** credit shell refund amount my account number. because coming one year not travel....

Jun 29, 2020 by Debdulal Das

Indigo - Indigo flight cancelled refund ^Open

Hi , I booked ticket from mumbai to nagpur for **/**/**** from indigo and on **/**/**** i received email that the flight *E **** from BOM to NAG on **-**-** is cancelled due to COVID-** retriction. So i booked another ticked from different...

Jun 16, 2020 by Samiksha Kapile

Indigo - Refund of ticket money ^Closed

I have book a ticket on **/**/**** at *:** pm.. Ticket amount has been deducted from my account but I didn't get a ticket.... ...

Jun 16, 2020 by Esakkiselvam

Indigo - Not getting refund of cancelled flight when tickets were under protection plan ^Open

For my pnr- PNR - YMYMGD for **.**.**** and WLI*PG for **.**.**** both tickets were booked for Indigo Airline from Goibibo app under protection plan. I did both tickets under PROTECTION PLAN and I have been given CREDIT SHELL for on...

Jun 13, 2020 by Chandra Prakash

Indigo - Refund money from indigo ^Closed

I have made a ticket in indigo against PNR NJUF*G. but indigo cancelled his flight and smartly giving credit shell which is useless. I want refund of full money from indigo as they cancelled their flight. And I used that refund for other airlin...

Jun 07, 2020 by Sunil sharma

Indigo - Payment debited but ticket is not issued by the company ^Closed

Sir I booked tickets on * June for travel on ** June from Delhi to guwahati. The payment is debited from my account but I am unable to get the PNR. Please do the needful as soon as possible. ...

Jun 03, 2020 by Shubham rawat

Indigo - Flight refund not processed ^Open

I had cancelled a flight ticket in February and an amount of **** has already been processed from Indigo, however the amount is with Make my trip...

May 31, 2020 by Yogesh vanjari

Indigo - Wrong booking of connecting flight upon cancellation ^Open

Flight booked from Mumbai to Tirupati for june **, ****. Mumbai to Bengaluru **:** Am to **: ** PM and connecting flight from Bengaluru to Tirupati * PM to *:** PM. Now they cancelled the flight from Mumbai to Bengaluru and changed time as ev...

May 28, 2020 by Sarath G V

Indigo - I think this is all a sham I had to pay the total amount for a booking which i had to make since i ^Open

I think this is all a sham. I had to pay the total amount for a booking which i had to make since i had connecting flights and hence could not delay my move. Moreover your rules make it mandatory for the credit shell to be used by the same pass...

May 23, 2020 by Tejpal Singh Sodhi

Indigo - Refund ^Open

I have booked air tickets from Hyderabad to Dehradun via Indigo airlines on March ** ****. PNR KDSV*Y Travel date May ** ****. Due to the corona virus pandemic outbreak and subsequent nation-wide lockdowns, all the flights have been suspended...

May 20, 2020 by Hanuma Akula

Indigo - Flight cancellation Refund denied ^Closed

Indigo cancelled flight due to Covid-** and they are not ready to refund the money instead they are providing credit shell to utilize it within one year. This is against their cancellation policy mentioned in cancellation acknowledgement....

May 18, 2020 by Chandrashekhar Hiremath

Indigo - Refund ^Open

I booked a flight for *th of April, that was cancelled i was given a credit shall, then again I booked another ticket on April ** PNR- AWIWMH but this time I was told through Indigo's live chat service that I'm eligible for a refund and it will...

May 18, 2020 by Rameez Ashraf

Indigo - Refund Issue in Indigo ^Closed

I have Booked Return Flight Ticket from Bangalore to Allahabad for ** may and returning on ** May. Due to Covid** All flight suspended till ** of May. Indigo cancelled my ticket of **th May and returned the amount,but they did not cancelled o...

May 14, 2020 by Nitin Sharma

Indigo - Ticket refund ^Open

Pnr number PMJHJA , ticket cancelled by air lines due to covid, but amount kept credit shell. But I want the amount to refunded.But air lines say since it is booked before **th March amount can not refunded.Even though ticket booked date is *...

May 14, 2020 by Vijaya Saradhi

Indigo - Refund not received ^Closed

I had booked my return tickets from Kolkata to Goa for two passengers for **th April and **th April . Because of lock down I cancelled the ticket. The refund should come to my account. Instead of the same its in credit shell with Expiry date of...

May 07, 2020 by SUBHENDU GHOSH

Indigo - Money refund ^Open

I'm booking * ticket .but the ticket cancelled by airlines for covid**. But still my money not refund from airlines.i want to refund my cash...

May 06, 2020 by Satya ranjan sahoo

Indigo - Money refund ^Open

My ticket automatic canceled by the airline for covid** but still refund not done by airlines. I want my cash refund...

May 06, 2020 by Dharmendra kumar nayak

Indigo - Flight cancellation charges ^Open

I had booked my tickets on **st January **** For singapore for *feb - **feb **** from indigo but due to coronavirus spread during that time In wuhan (china). During that time chinese new year was celebrated and i got to know that ***** approx ...

Apr 24, 2020 by Shivang Mittal

Indigo - Indigo is not fullfiling its commitments and there teams fail to reapond ^Closed

I booked a return flight on march *th **** for dubai and from march *th **** major advisory are issued for covid** . Indigo flashed message s stating no cancellation charge on any flights booked for *th till **st march. Similarly stated no re...

Mar 10, 2020 by Alka

Indigo - Missed the flight due to the indigo agent ^Closed

Reference : Airport cctv footage I was at airport at *.**AM for a flight of *.**AM **/**/****. Initially went to an agent and she told I had extra baggage and need to pay I offered her to pay in Saudi Royal she told its not possible and then ...

Mar 03, 2020 by Sanjay p Nambiar

Indigo - Headphones lost from Indigo MHB Delhi Terminal 2 ^Closed

I missed my headphones in indigo flight which was recovered by Indigo employees at Indigo MHB Delhi terminal t*. The headphones was stolen/lost from MHB according to the indigo employees. This is a huge security flaw at the airport. They offer...

Jan 16, 2020 by Abhishek Kabra

Indigo - ITEMS MISSING FROM MY BAG ^Open

TODAY I.E. **/**/**** , I TRAVELLED FROM CHENNAI TO DELHI BY INDIGO FLIGHT NO. *e****, WITH PNR NO YFWSSF. AFTER COLLECTION BAG FROM BELT, WHEN I REACHED HOME AND WAS SHOCKED TO FIND SOME ITEMS FROM MY BAG WERE STOLEN , THEY WERE CHOCOLATES B...

Nov 26, 2019 by GAGANDEEP SINGH

Indigo - Flight delayed more than 2 hours ^Closed

My flight from Indore to Bangalore which was via Mumbai was re-scheduled via Delhi, *-* days before travel. Then, my flight from Indore to Delhi was delayed over two hours, because of which I missed my next flight from Delhi to Bangalore. On co...

Nov 10, 2019 by Ranjan Saxena

Indigo - Refund on airlines ^Closed

Sir my flight from Hyderabad to Ahmedabad on *-**-****. And I had reached to airport before * hours . I went for luggage drop there it closes by *:**pm and I went their at *:**pm departure time is at *:**pm . The indigo persons haven't allowe...

Nov 10, 2019 by Sindu

Indigo - Luggage not recieved ^Closed

Its been over ** hours since I filed a complaint but I havent recieved by luggage. I have important documents and electronics items in the luggage. Indigo is not responding anything and they refuse to give the location of the bag....

Nov 04, 2019 by Sharmad nachnolkar

Indigo - Indigo AirlinesMissed Flight due to irrational and unethical attitude Indigo Staff ^Open

We (my family and me) were scheduled to take a flight from Delhi to Bangalore at *am on **st September ****. We reached the airport by *:**am itself. After taking boarding passes, it took ** minutes to submit the luggage and another **-** minut...

Sep 22, 2019 by Bhagwan Dass

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