File a Complaint against Indigo
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo?
If you are not satisfied with Indigo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo
But before filing a complaint, you should
a. Contact the customer support of Indigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Indigo - Wrong instruction due to wrong update Open
We, mohammed mohisin aboobacker (pnr GK**KS) and khaleel ibrahim mohammed (pnr UHVC*L) booked tickets from manglore to jeddah via mumbai on * jun ****, When we approch to boading counter at mangalore , staff said we can not travel to jeddah du...
Jul 06, 2022 by mohammed muhsin aboobacker
Indigo - Take Checking time too much Open
I am reached airport on time but in bag checking take too much time and machine work very slowly that’s reason my flight was missing and most important thing they are not announced my name because silence announce ...
Jun 21, 2022 by Fanibhushan Trivedi
Indigo - Flight tickets got cancelled without our permission Open
We have reserved Indigo flight group ticket of * of us from Varanasi to Chennai which will start from Vaanasi on **th March **** and PNR number is VWICPG which costed **,***. On **th March **** morning we accessed our flight tickets but by the ...
Apr 20, 2022 by Leela Sai Mahidhar Guggilam
Indigo - Refund not giving Closed
not receiving the refund amount of Rs.**** after * months from booking date...
Apr 19, 2022 by Soumi Mukhopadhyay
Indigo - Boarding denies and flight missed Open
My daughter Shivika Yadav who is a medical student and booked her return ticket from Delhi to Mangalore on ** Feb ** with PNR URFCGK. She was travelling alone and reported to the Indigo counter at **** AM and denied boarding pass citing reaso...
Feb 13, 2022 by Rajiv Yadav
I had flights booked on **/**/**** with Indigo from Chennai-Trichy-Singapore. Upon arrival to Chennai airport I was advised from Indigo staff that I cannot fly into Singapore as I did not have arrival visa to Singapore and would not be allowed ...
Jan 25, 2022 by GOWRI DURAIRAJAN
Indigo - Refund Closed
I book my ticket on ** Nov still now it was not initiated I am fed-up with this company.. ...
Jan 08, 2022 by Arup Adhikary
Indigo - Automatic cancel Open
Booking reference number.REF********* I booked tickets by travelloook । The ticket is from Gorakhpur to Bangalore Date **.**.**** the amount is allready paid ****. After booking I got mail from trevelook your booking is under processing a...
Dec 12, 2021 by Anurag
Indigo - Flight cancelled refund issue Open
I had a planned travel on **rd May **** from Varanasi to Mumbai. I contracted Covid and my parents were with me when this incident happened. We have isolated ourselves for * Weeks, I was on a medical treatment for two weeks. I was trying to ...
Oct 15, 2021 by Aniket PAndey
Indigo - Indigo charging cancellation fee for cancelling flight due to family emergency Closed
Due to health-related family emergency, we had to cancel return flight from Pune to Delhi scheduled for **th October, ****. Indigo is refusing to refund the ticket charges and is charging a highly unfair cancellation fee of ₹****. ...
Oct 09, 2021 by Anubhab Bhattacharjee
Indigo - Non payment of Refund Closed
iIndigo cancelled its flight Mumbai to varanashi date of travel is on **.*.**** Indigo *E-****. Passenger name Öm Praksh Yadav. ticket cancelled on on *.*.** pnr no EFT**F . sent more the ** reminders and ** telephone call to travellöök...
Aug 29, 2021 by Om prakash Yadav
I have reported to the indigo counter in RGI Airport around **-Aug-*****:** Am with My wife and daughter(** months) and Friend. At that moment only one groundcrew staff (Mohammed ) was issuing boarding passes to passengers and my turn was **th ...
Aug 19, 2021 by Mohammed Haneef
Indigo - Indigo didn t allowed to Board Flight and Not refunded Money Open
Hello, I'd like to file a complaint against Indigo, because they purposefully not allowed us (* members) to board the flight where as we have reached the counter *hr.**min. before. Also not refunded the amount. They did * of my baggage weigh...
Jul 06, 2021 by Chandrasekhar Das
Indigo - Ticket cancelled Money not refunded Closed
Booked ticket from Lucknow to Chennai. They cancelled the booking. They said that I will get refund in ** days.. But have not received the refund yet. I called up the call center. They disconnected when I spoke about refund. I mailed them, Trav...
Jun 09, 2021 by Priyanka J tamot
Indigo - Full Refund on Indigo flight Closed
NME*JT This is pnr number for the Indigo flight from ccu to cok on **th of march. The place I am going to in COK is now a containment zone as informed by our panchayat member. In this case it's my humble request to Indigo that please provid...
Mar 01, 2021 by Anantha Krishnan
Indigo - Frauded Open
I got a call from some Indigo and he asked me to submit amount for the registration and offer me fake mails of joining letters and salary and all.And the almost a month later he is not receiving my call nor refunding my amount...
Jan 31, 2021 by Aarti
Indigo - TICKET CANCELLED FUND NOT RECEIVED Open
TICKET CANCELLED FUND NOT RECEIVED...
Jan 22, 2021 by SAJITH SASI
Indigo - Ticket cancle but amount not refund Closed
My ticket is cancelled but my amount is not refunded. I want to refund my total amount my booking reference number is itna is REF*********...
Jan 18, 2021 by Md kasid
Indigo - Over charged for cabin bag Closed
I flew Indigo on *th jan ****.(PNR - ARDJWB, Flight- *E****). I had one checkin luggage and one carry on bag. I live in the USA and am here to visit my family, I landed in new delhi on *rd Jan **** and then took indigo as my domestic flight for...
Jan 07, 2021 by Prachi Kushwaha
Indigo - Charged extra for checking in second bag Closed
I was travelling from Bangalore to Raipur on **rd November morning via flight no *e *** bearing pnr LFI*YY. I had a small suitcase and an additional bag whose whose net weight of (both luggage) was less than **kgs. I have been a frequent travel...
Nov 24, 2020 by Vinod R
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Questions about Indigo
Ask questions about Indigo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Indigo?
0124 617 3838
What is Indigo office address?
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India
What is Indigo customer care email?
customer.relations@goindigo.in
Where to find Indigo discount coupons?
Who is the Owner / CEO of Indigo?
Rahul Bhatia
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