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Indigo
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How to resolve Indigo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo?
If you are not satisfied with Indigo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo
But before filing a complaint, you should
a. Contact the customer support of Indigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Indigo - Missing of gold ornaments from checkin luggage Open
I travelled on **st by Indigo airlines from Bangalore to Bangkok, from my checkin luggage my * chains, * bangle, *set of earing are missing . PNR NUMBER IS : IKMLKV...
Oct 27, 2022 by Flavia moras
Indigo - Tickets not booked after deducted from my account Closed
I booked two tickets from vizag to Chennai for tomorrow **.** indigo flight I paid through phone pay **** to Yatra but I didn't received tickets ...
Oct 19, 2022 by Mohanrao Kompalli
Indigo - Job Scam Open
I got a call for a job at Chandigarh Airport from the indigo company and they asked me to pay a little amount but after that, they gave me some fake documents like my gate pass and identity card and asked for more money again after that they as...
Oct 18, 2022 by Surinder Kumar Rana
Indigo - Did not get refund Closed
I booked a flight with Indigo AM*SXP from Hyd to Kol on **th sep for **th sep. But I cancelled my booking on **th sep. I supposed to get rs ****/- but still did not get the amount. Can you please tell me the reason...
Oct 12, 2022 by Battala Sreedhar
my sister was denied boarding because of the reason that she reported different gate and didn't done web check-in i think so so because of the flight was full .here is her PNR-LL*B*C they are promised to give the refund but the amount they tell...
Sep 26, 2022 by sai kumar
Indigo - REFUND AMOUNT DEDUCTED EVEN THOUGH TICKET WAS CANCELLED WITHIN 24 HOURS OF BOOKING Closed
This is a very concerning issue. The Indigo website clearly mentions that for domestic flights there will be a full refund initiated if the flight is cancelled within ** hours of booking and booked at least * days prior to departure date. ima...
Sep 01, 2022 by SWAGATIKA CHOUDHURY
Indigo - Lost money in the checkIn Baggage Open
I was travelling late at night from CCU to MAA on the Indigo *E ***, PNR: GJD*JI. When I woke up today after arriving in Chennai and checked my luggage, I found that all of my money in cash, around **-**K INR and included with one little diary...
Aug 26, 2022 by SURYA KANT SAHDEO
Indigo - Indigo flight cancellation at the last moment resulting into huge loss Open
I booked a ticket to chennai from Hyderabad on *rd July (travel date) , early morning flight, and flight got cancelled and I was intimated *-* hrs before. My flight got cancelled at a very short notice, beacause of which I missed a very importa...
Aug 20, 2022 by Surya kant Trivedi
Indigo - INDIGO UNILATERALLY CHANGES FLIGHT TIME JEOPARDISING MY FAMILY SAFETY Open
I BOOKED INDIGO FLIGHT FROM CHANDIGARH TO MANGALORE KEEPING I VIEW THE TIME. AS I DIDNT WANT TO B LATE AS MY HOTEL IS * HOURS FROM MANAGALORE AIRPORT. INDIGO TODAY SENT A SMS THAT THEY HAVE RESCHEDULED THE FLIGHT BY * HOUR FOR NO REASON. I CALL...
Jul 24, 2022 by Rajiv Sharma
Indigo - Wrong instruction due to wrong update Open
We, mohammed mohisin aboobacker (pnr GK**KS) and khaleel ibrahim mohammed (pnr UHVC*L) booked tickets from manglore to jeddah via mumbai on * jun ****, When we approch to boading counter at mangalore , staff said we can not travel to jeddah du...
Jul 06, 2022 by mohammed muhsin aboobacker
Indigo - Take Checking time too much Open
I am reached airport on time but in bag checking take too much time and machine work very slowly that’s reason my flight was missing and most important thing they are not announced my name because silence announce ...
Jun 21, 2022 by Fanibhushan Trivedi
Indigo - Flight tickets got cancelled without our permission Open
We have reserved Indigo flight group ticket of * of us from Varanasi to Chennai which will start from Vaanasi on **th March **** and PNR number is VWICPG which costed **,***. On **th March **** morning we accessed our flight tickets but by the ...
Apr 20, 2022 by Leela Sai Mahidhar Guggilam
Indigo - Refund not giving Closed
not receiving the refund amount of Rs.**** after * months from booking date...
Apr 19, 2022 by Soumi Mukhopadhyay
Indigo - Boarding denies and flight missed Open
My daughter Shivika Yadav who is a medical student and booked her return ticket from Delhi to Mangalore on ** Feb ** with PNR URFCGK. She was travelling alone and reported to the Indigo counter at **** AM and denied boarding pass citing reaso...
Feb 13, 2022 by Rajiv Yadav
I had flights booked on **/**/**** with Indigo from Chennai-Trichy-Singapore. Upon arrival to Chennai airport I was advised from Indigo staff that I cannot fly into Singapore as I did not have arrival visa to Singapore and would not be allowed ...
Jan 25, 2022 by GOWRI DURAIRAJAN
Indigo - Refund Closed
I book my ticket on ** Nov still now it was not initiated I am fed-up with this company.. ...
Jan 08, 2022 by Arup Adhikary
Indigo - Automatic cancel Open
Booking reference number.REF********* I booked tickets by travelloook । The ticket is from Gorakhpur to Bangalore Date **.**.**** the amount is allready paid ****. After booking I got mail from trevelook your booking is under processing a...
Dec 12, 2021 by Anurag
Indigo - Flight cancelled refund issue Open
I had a planned travel on **rd May **** from Varanasi to Mumbai. I contracted Covid and my parents were with me when this incident happened. We have isolated ourselves for * Weeks, I was on a medical treatment for two weeks. I was trying to ...
Oct 15, 2021 by Aniket PAndey
Indigo - Indigo charging cancellation fee for cancelling flight due to family emergency Closed
Due to health-related family emergency, we had to cancel return flight from Pune to Delhi scheduled for **th October, ****. Indigo is refusing to refund the ticket charges and is charging a highly unfair cancellation fee of ₹****. ...
Oct 09, 2021 by Anubhab Bhattacharjee
Indigo - Non payment of Refund Closed
iIndigo cancelled its flight Mumbai to varanashi date of travel is on **.*.**** Indigo *E-****. Passenger name Öm Praksh Yadav. ticket cancelled on on *.*.** pnr no EFT**F . sent more the ** reminders and ** telephone call to travellöök...
Aug 29, 2021 by Om prakash Yadav
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Questions about Indigo
Ask questions about Indigo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Indigo?
0124 617 3838
What is Indigo office address?
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India
What is Indigo customer care email?
customer.relations@goindigo.in
Where to find Indigo discount coupons?
Who is the Owner / CEO of Indigo?
Rahul Bhatia
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