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Indigo
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How to resolve Indigo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo?
If you are not satisfied with Indigo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo
But before filing a complaint, you should
a. Contact the customer support of Indigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Indigo - Want a compensation Open
** July **** Hyderabad Due to microsoft outage we can understand the situation of airlines and had supported it. But in return airlines haven't given us accommodation have waited outside airport by indigo for * hours at **:** am and they s...
Jul 23, 2024 by Ismail Damriwala
Indigo - Not allowed to board the flight despite of being late due to infant care at the peek time Open
We’re at right time at the scheduled gate to board the flight gate(flight scheduled at **:** am) but due to sudden infant care we went to washroom to relax her and got back to the gate again . Perhaps it was late to reach there but we had al...
Jun 28, 2024 by Mahesh Biswal
Indigo - Indigo ex employee doing scam fraud Open
On ** april **** we had connecting flight from jagdalpur to goa. One day before we were trying to online we check in and got to know that our pnr got split into * so basically we were travelling * peoples.so before the pnr was same for * peopl...
Jun 10, 2024 by Vishal barai
Indigo - Asked to cancel the flight they didnt Put it under no show and denied refund Open
Had my connecting booking GQPE*F today with IndiGo departing at **** hrs. However, I received a call at **:** pm that my flight is delayed. Owing to which my return flight N****U got hampered. I called cust care at *:** pm sharp, then again cal...
May 31, 2024 by Hisam Khan
Indigo - Inappropriate service of the Indigo staffs Closed
I am writing to express my deep dissatisfaction with the service provided during my recent flight attempt on May ** from Ahmedabad to Bangalore (*E-***). After I boarded the flight, due to some unforseen circumstances as the flight was over...
May 21, 2024 by Aparna Kumari
Indigo - Baggage is damaged Closed
I was travelling from taskent to Cochin. My baggage was completely okay till Delhi .from Delhi I had a connecting flight in which my bag is cracked which I noticed in Cochin. Due to the irresponsible throwing away of baggages I got my baggage b...
May 15, 2024 by Nayana Ann Mathew
Indigo - Compensation for delayed cancelled flight not recieved Closed
I had booked a Indigo flight for *th March from Mumbai to Stockholm which after being delayed for about ** hours was finally cancelled. Me and my family were stranded first at Mumbai airport and then at Istanbul Airport for over ** hours. We wo...
May 12, 2024 by Shailesh Bokil
Indigo - FLIGHT CHECK IN DENIED Closed
We had booked return flight from Hong Kong to Bangalore and it was a connecting flight with Layover in Delhi. Initially it was booked with *.** PM departure Local time (Hong Kong) later it was informed that *.** PM is the departure time. Howeve...
May 11, 2024 by NISHANTH SHETTY
Indigo - Indigo gate keeper not talking properly as i was late for the flight Closed
The gate keeper named as sunny at delhi airport at gaye number ** made fun of me because i missed my flight....
May 02, 2024 by Devesh Raghav
Indigo - Missed connection flight due to delay by Indigo Airlines Open
Turkish Airlines operated by Indigo TK**** (*E****) on Sunday, April **th from Mumbai to Istanbul was Delayed by * hours and ** minutes. Because of this delay, the connecting flight (TK****) on Sunday, April **th, at *:** PM from Istanbul to Ne...
Apr 29, 2024 by Shyam Kumar Sreedharan
Indigo - I missed my flight and they didnt inform me Closed
I missed my flight surat to hyderabad i hve done boarding also but they didnt contact me...
Apr 13, 2024 by Viraj pravinbhai patel
Mine money of rs *** has been deducted twice while selection of seat as during first time , page didn’t upload properly. So *** got deducted twice ....
Apr 13, 2024 by Vishal slathia
Indigo - Missed Flight Staff wouldn t let us checkin Closed
(Both of us are minors and were fasting) So we reach at counter at * o clock inside the airport (i had already web check in just need to drop off big suitcase) and departure was at *** and they told us they wont do our check-in, when there was ...
Apr 06, 2024 by Zara Mansoori
Indigo - Ticket got cancelled without intimation Open
We had initiated flight reschedule for *th March instead of *th March by calling the customer care around mid February ****. An email was shared to pay the difference of ***** Rs for rescheduling the flight. But as the amount was too high we de...
Mar 21, 2024 by Manjit Singh Kandhari
Indigo - Flight cancelled and without my consent they booked another flight Closed
Flight from Oslo to Mumbai. Date - **/**/**** Time **:** PM Via - Istanbul. Flight got cancelled, This flight is operated from Oslo to Istanbul by Turkish airline. And from Istanbul to Mumbai - Indigo. They didn't informed about this ...
Mar 16, 2024 by Sumit Kumar
Indigo - Mis Handling of baggage which results in damage of the baggage Unit Open
Hi, My wife along with * kids was travelling from Bangalore to Jharsuguda on Indigo Airlines *E-*** and with PNR WT*Y*Z. After landing at Jharsuguda Airport they found the Big AT make Trolley is complete broken at one of the corner and the whe...
Feb 29, 2024 by Rabindra Kumar Hota
Indigo - LUGGAGE LOST Closed
I am writing to complaint as an unfortunate incident that occurred during my recent flight with Indigo on PNR Number M*SQFN from MELBOURNE to HYDERABAD . Regrettably, upon arrival at Hyderabad, I discovered that my luggage had been misplaced a...
Feb 16, 2024 by Sankeerth Navathi
Indigo - INDIGO Airline flight delay Open
My Indigo flight (*E **) on **/**/**** from Istanbul to New Delhi experienced a flight delay of over * hrs from its original scheduled departure time. The inconvenience caused me a lot of mental and physical grief and forced me to change my pla...
Feb 08, 2024 by PRASHANT NATH PATHAK
Indigo - Bag didn t came while arrival Closed
Flight *E*** seat # *B From Pune to Amritsar bag lost...
Jan 30, 2024 by Savinder Singh
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Questions about Indigo
Ask questions about Indigo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Indigo?
0124 617 3838
What is Indigo office address?
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India
What is Indigo customer care email?
customer.relations@goindigo.in
Where to find Indigo discount coupons?
Who is the Owner / CEO of Indigo?
Rahul Bhatia
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