File a Complaint against Goibibo
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How to resolve Goibibo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
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Case Details
Personal Info
Resolution
Goibibo - Refund of international air ticket cancelled during lockdown Open
i had booked international air tickets Kyrgyzstan to Delhi on ** feb ** for ** jun ** but it cancelled by airlines during lockdown i had palaced refund application to Goibibo and Goibibo's team confirmed they gave my refund in three but they no...
Nov 22, 2020 by Vineet Garg
Goibibo - MY REFUND AMOUNT NOT RECEIVE Closed
MY TICKET WAS CANCELLED BY THE AIRLINES AND ITS REFUNDING IS NOT YET GIVEN, PNR NO -Z*ZQNZ FLIGHT-AIR ASIA,DATE-*/**/****...
Nov 19, 2020 by BIJI PHILIP
Goibibo - Refund not received Open
Hi i booked my flights from Delhi to Dubai but it got cancelled due to CORONA PENDEMIC, PNR no. FH*F*J, but even after repeated calls and assurances since August ** onwards(multiple calls made to Goibibo) i have not received any penny!!! please...
Nov 18, 2020 by Tushar
Goibibo - Refund not processed by Goibibo Closed
Dear Sir, I want to raise a complaint regarding the fraud committed my Travel agency named as Goibibo, situated in Gurgaon. This is regarding the refund which I have still not received from Goibibo for the flight which was cancelled for **th...
Nov 18, 2020 by Sandeep Dua
Goibibo - Refund delayed by more than a month Open
I booked a cab from Bangalore to Pondicherry on Sept **th, ****. It was an onward and return trip that was booked using their mobile app since this feature is not available on their website. A total of Rs. ***** was deducted from my wife's HDFC...
Nov 18, 2020 by Parvathinathan Venkiteswaran
Goibibo - Reg date change Closed
I booked a room by human error wrong date and asked for change of date..!! Worst behaviour and no return of money ...
Nov 17, 2020 by Dinesh
Goibibo - Unauthorised use of my account Closed
I am surprised to see in my completed trips one trip from Delhi to Aurangabad by some Syed. He booked from my id. It seems that my id has hacked. It is very shocking and dangerous if someone has booked from my id. I have to register FIR against...
Nov 15, 2020 by Abhishek Borgikar
Goibibo - Flight Booking Refund Open
Dear Sir / Madam, I am writing to you to raise an issue about: Flights The issue that I have experienced was: Booked flight tickets through Goibibo on Indigo Airlines round trip BLR-SAG, SAG-HYD-BLR via PNR No's JQMYPR, TKZFHJ, VKWGJW and...
Nov 13, 2020 by Lakshman Vinay
Goibibo - Goibibo hadn t refunded my money after cancellation of indigo flight dur to Closed
The money is in their wallet and it's shown that will be transferred to bank within a week ,but it's been many days and yet the money hasnt yet been credited to my bank. ...
Nov 12, 2020 by Yashaswini
Goibibo - Booking failed money got deducted Closed
I had booked room and payed through googlepay ..but i got email that booking in progress even after money deducted ..i want my refund back...
Nov 11, 2020 by Siraj Am
Goibibo - Didn t Receive full refund Open
I booked flight ticket for * people from goibibo amounting rupees ***** , for some reason i had to cancel one persons booking. The same day i called the airline (Indigo) they said the flight got cancelled and they will do full refund and they a...
Nov 10, 2020 by Saptarshi Chakraborty
My money was deducted but they don't send me any booking details and also i tried to talk to them but the number given is wrong....
Nov 09, 2020 by Gaurav kumar
Goibibo - My flight booking failed and money got deducted by goibibo Closed
Yesterday on *th November I tried booking flight from Chandigarh to Bangalore for **th November to travel. I used Goibibo app to book my ticket. When the proceed to pay the amount the money **** got deducted but flight booking failed. I tried r...
Nov 08, 2020 by Yogita Pandey
Goibibo - Goibibo didn t refund my money yet due to covid19 flight cancelled situation Open
My flight was cancelled due to covid-** situation which I booked it in the month of february. When I asked for refund for numerous time, they didn't respond most of the time and whenever they respond, they make fake promise and keep me waiting....
Nov 07, 2020 by Nikita Patra
Goibibo - Refund not received from Goibibo Open
Hi team, I have booked the flight from Mumbai to Dehradun & Dehradun to Mumbai on **nd October **** from Goibibo website, it was a group booking of * people in which one name of a person was wrong so we contacted the airline to rectify the erro...
Nov 06, 2020 by Akshay Pawar
Goibibo - Airlines company refunded the amount but goibib not refunding my money Closed
I have booked * ticket for flight through goibibo. But some reasons i had cancelled * ticket directly with airline for which indigo refunded **** rs but goibibo not refunding that amount in my account....
Nov 04, 2020 by Rupesh Kumar
Goibibo - Refund Open
I had booked a ticket for *th November on *st November for Bagdogra to Delhi. Amount got deducted but I didn't received any emails any booking id pnr. I visited there place & they are simply saying they should have money to refund every custome...
Nov 04, 2020 by Jishu Tamang
Goibibo - Money deducted but booking id not received Open
I have made a flight booking on *st Nov. My money was deducted but the session expired. I have not received any booking id or confirmation. The customer care site needs booking id to raise a complaint and their chat service is useless. ...
Nov 02, 2020 by Rashi kishore
Goibibo - Received no flight ticket confirmation Closed
I had booked flight ticket for **th November **** from Delhi- MUmbai. Amount has been debited from my account but I haven’t received any flight booking confirmation. Waiting for booking confirmation or my refund....
Nov 02, 2020 by Rohit Chourasia
Goibibo - Amount debited but no bookings made Closed
I attempted to book tickets from coimbatore to Delhi and back on *st November ****. After going through all the steps, I received a flash message on the payment gateway saying 'payment was unsuccessful '. But it is noticed that the amount f...
Nov 02, 2020 by Latha Iswar Prasad
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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