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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo - Refund for air tickets Open
I had did a booking thru goibibo before lockdown for travel in may **** for * passengers due to lock down and covid cudnot fly, so i requested them for refund of Rs *****/- in september and balance money everytime they tell me to wait for * to...
Dec 04, 2020 by Deepa Sandhu
Goibibo - More than 9 months now and still not received my flight refunds amount During Corona Open
Goibibo It's been more than * Months now and my refund request is still in process. What are you guys really doing ? I've got email confirmation from the Goibibo team in September that refund amount will be in your bank account by October ...
Dec 03, 2020 by Prashant Bhardwaj
Goibibo - Refund fraud by goibibo Closed
I booked room and modified the date but got a lesser grade room . Then I received mail from goibibo that I will receive a refund of Rs. **** . When I enquired about the refund after a week it’s said that there will not be any refund abruptly....
Dec 03, 2020 by Janani
Goibibo - Refund not issued Open
I've booked a flight ticket on **th April **** from Muscat to Kochi through Goibibo Application. Unfortunately, the flight got cancelled by the operator itself due to Corona pandemic. I was asking for my refund money from august itself and have...
Dec 02, 2020 by Iwin Vincent
Goibibo - Not replying my emails Closed
I am emailing to deepak rawat at servicesupport@goibibo.com.but he is not replying me.i have told him to call me urgently regarding refund but no reply...
Dec 02, 2020 by Bhavik Praful Gada
Goibibo - Refund processed but not released Open
Flight cancelled due to lockdown. airline;ine conformed full refund given to Goibibo. Goibibo accepted they are processing refund in Oct **** within * to ** days . till date refund has not be received ....
Dec 02, 2020 by Navdeep Ashok Garg
Goibibo - My refund not released by Goibibo Open
Respected Sir/Ma'am I booked a ticket for four pessangers from Ranchi to Mumbai from Goibibo mobile application, which is scheduled on **th September **** but cancelled ticket for two pessangers due to rescheduling of flight (cancelled ticket ...
Dec 02, 2020 by Abhishek Bhasker
Goibibo - Not able to use Credit Shell Goibibo Open
I have Goibibo Credit Shell balance available for the April, **** SpiceJet flight booking that got cancelled because of current pandemic. I was trying to use the balance to book new journey from the same source to same destination but i'm not a...
Dec 01, 2020 by Parul Kathuria
Goibibo - Refund not doneFraud company Open
Booking ID NG*V*HK*Y . Goibibo not at all gving my money for last * month they are misleading with me.I don't have any more patience or i am not at all understanding why you people going on telling lie to me. Almost * months gone still now figh...
Dec 01, 2020 by Dibya malakar
Goibibo - Fraud done by goibibo Open
Please find the pasted mail sent to goibibo regarding hotel cancellation issue but same has not been resolved... Also called to customer care multiple times no resolution... My hotel booking was done at refundable mode and after cancellation ...
Nov 29, 2020 by Shivam tiwari
Goibibo - Refund not received Closed
I had booked my flight tickets on goibibo.It was canceled due to the covid -**.I received email that my ticket was canceled and refund was initiated and i was supposed to received my refund by **th of nov.Till date i have neither received any r...
Nov 27, 2020 by Dibyajyoti Nayak
Goibibo - Refund not recived Open
My hotel booking at varu by atmosphere, Maldives for *rd Nov,**** to *th Nov,**** was fully refundable till **th Oct, **** , **.** pm. I had canceled the booking on **th Oct, at **.** pm. I was told the refund will be credited within * days, bu...
Nov 25, 2020 by Sombodhi Das
Goibibo - REFUND Closed
Dear Team, I have not received my refund till now for booking PNR -NZ*RGW from Dubai to HYD & HYD TO DXB. I am unable to login to app to reach out to any of the support team to know the refund status also it was not my fault that Airlines canc...
Nov 25, 2020 by Shravanti Sharma
Goibibo - My refund of AIRTICKET booking Closed
@goibibo @flyspicejet My booking ID-GOFLDAN*************** Through goibibo PNR-S*QSSR OF SPICEJET AIRLINE IN APRIL **** IT WAS CANCELLED BY AIRLINE DUE TO CORONA PENDAMIC I HAVE APPLIED FOR REFUND YET NOT GET MY REFUND I didn't get yet refund ...
Nov 25, 2020 by Khalid hoble
Goibibo - Refund not issue Closed
I cancel my (air ticket) booking from long time (approx * months) ago. But still my refund is not process. I call and email goibibo manytime. Goibibo say we receive refund from airline and your refund was process and you got your refund with in...
Nov 24, 2020 by rajdev
Goibibo - Refund is delayed Closed
Goibibo owes me a refund of *** rupees I'm a student. Sounds a little bit funny. But yes, I didn't received the refund yet. I give tutions to school students in order maintain my studies my expenses. I don't have any financial support from othe...
Nov 23, 2020 by Arnab Maity
Goibibo - International flight canceled by airline Open
I had booked flight from delhi to jazan saudi arabia for **/**/****,under booking ID-GI*B************* ( goibibo ).the flight number FZ-**** & PNR- IEJZMN( fly dubai)the flight was cancelled by airlines.till now i have not received my full ref...
Nov 22, 2020 by Syed muzafer mehdi rizvi
Goibibo - Flight ticket not valid Open
My husband booked flights on goibibo Bom-raj return on his return flight when he arrived at the airport the Air India attendent told him that the flight ticket is void. On calling goibibo they said its a sustem error and they can just refund ...
Nov 22, 2020 by Bhavya Mehta
Goibibo - Refund of international air ticket cancelled during lockdown Open
i had booked international air tickets Kyrgyzstan to Delhi on ** feb ** for ** jun ** but it cancelled by airlines during lockdown i had palaced refund application to Goibibo and Goibibo's team confirmed they gave my refund in three but they no...
Nov 22, 2020 by Vineet Garg
Goibibo - MY REFUND AMOUNT NOT RECEIVE Closed
MY TICKET WAS CANCELLED BY THE AIRLINES AND ITS REFUNDING IS NOT YET GIVEN, PNR NO -Z*ZQNZ FLIGHT-AIR ASIA,DATE-*/**/****...
Nov 19, 2020 by BIJI PHILIP
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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