Goibibo
- Refund not received from Goibibo Open
Akshay Pawar filed this complaint against Goibibo on Nov 06, 2020
Hi team, I have booked the flight from Mumbai to Dehradun & Dehradun to Mumbai on **nd October **** from Goibibo website, it was a group booking of * people in which one name of a person was wrong so we contacted the airline to rectify the error. It was a Indigo flight, airline told us to to book a ticket of that particular person again, then they were going to refund full amount of that person which was reflected on the ticket later. Generally the refund process takes * working days to reflect. After contacting the airline after * days they told us the refund has already been done to agency account(Goibibo). We are trying very hard to reach the customer support but no one is accepting the the call, we are unable to talk to the customer service executive. Request you to please look into this matter & kindly get the refund ASAP.
All the evidence is been attached to this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
Related Complaints
Goibibo - Refund not issued Closed
I booked a room in hotel through goibibo's portal. The room shown in photos was different and didn't have space for * people. I requested them to either change room or issue a refund but they refused for both. Booking id- GH**************...
Oct 03, 2023 by Lakshay jain
Goibibo - Money deduct but ticket not received Closed
So today morning I book a ticket on Goibibo app and I go to proceed to payment option and the payment is deducted but my ticket is not issue by Goibibo ...
Jul 22, 2023 by Ashish Ranjan
Goibibo - Money deduction Closed
I was using their app for the first time I was booking a train ticket so as I had done the payment the app closed automatically so as I reopened it no transaction was available in the history/booking and the refund is also not provided and I do...
Jul 20, 2023 by Abhay Pratap Singh Yadav
Goibibo - Refund not initiated by company Closed
On * th of March i had book a bus ticket through Goibibo. But bus was cancelled by bus operator and informed me on call as well on Msg. After that o had raised a complaint on goibibo application and there now its showing complaint resolved but ...
May 24, 2023 by Shshank singh