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How to resolve Goibibo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Goibibo - Credit shell enabled but credit shell option not showing in my trips Open
My flight with goibibo got cancelled due to covid. We were to travel from **th april to **th april ****. We had done bookings for both going and arrival. Now the refund was made for both the bookings. Goibibo support shows that credit shell is ...
Jan 12, 2021 by Khyati Mittal
Goibibo - No response from customer service Closed
Hi, I made booking through goibibo in month of june and due to covid** airlines canceled my flight and since from then I'm contacted multiple times with goibibo but there is no proper response. Its been more than * months right now and didn...
Jan 11, 2021 by Hari gudiwada
Goibibo - Refund on 3 Airline tickets Open
My flights were canceled due to Lockdown. Airline has returned the money but Goibibo has not returned. *. Mum - Chennai (* tickets) *. Mum - Doha one ticket. Please help me how to get refund. They don't have a customer care number....
Jan 10, 2021 by Mohsin Haq
Goibibo - Flight refund not processed correctly by booking website Open
The flight was cancelled due to national lockdown. Despite having purchased 'cancellation protection' from Goibibo, they refused to refund stating the flight company (GoAir) was not refunding the INR**** paid as flight cost. I went directly to ...
Jan 08, 2021 by Aparna Anilkumar
Goibibo - Refund pending from Goibibo Open
I had done hotel reservation on **th of November **** in Udaipur and due to some travel restrictions across states I had to cancel it. I had cancelled my bookings on **th November and was expecting the refund by *st of December ****. It's now J...
Jan 06, 2021 by Amarpreet Singh
Goibibo - Refund due from last 6 months Closed
I have booked my ticket of ₹***** out of which air asia have refunded to goibibo ₹***** on july*,****. Goibibo credited me my baggage allowance of ₹**** on nov*,**** but the remaining amount ₹***** is still pending. I have shared my s...
Jan 05, 2021 by Archit sharma
Goibibo - Worst experience by Goibibo and Swami Travels Closed
This was one of the worst experiences while traveling in a bus with Goibibo. This was the first time I was visiting Mahabaleshwar and the bus ensured that it did not end on a good note. Hence I am writing this at *:** am at night. Here are th...
Jan 05, 2021 by Suman lalit pandit
Goibibo - Flight cancellation Open
Reference to GOFLIANDC*DBD********** the flight was cancelled and the airlines was ready to reschedule tickets without any charges. But GOIBIBO asked the airlines to cancell the tickets without any such request/authorisation from my side. Despi...
Jan 04, 2021 by Chirag Aggarwal
Goibibo - Flight ticket amount not refund Open
Sir, I have booked the flight ticket from goibibo on dated ** April **** for delhi to Phuket and ** April **** from Phuket to Delhi (Goair) , my booking id is :- GOFLI***D*********** Goair refunded to goibibo but goibibo not refund my money...
Jan 02, 2021 by SUNIL KUMAR GURJAR
Goibibo - Goibibo isn t refunding Open
Our flight has been cancelled due to covid-** pandemic, on **th March,****. Flight was AMD - IXC with Go air, G* ***. We booked this flight through Goibibo. Now, Goair has already issued refunds in last week of November, ****. But, Goibibo is...
Jan 02, 2021 by Dhruv Patel
Goibibo - Refund of flight ticket PNR ALUMNA and SWVHWK Open
PNR: ALUMNA & SWVHWK from Goibibo Delhi - Kolkata( round trip) amount has not been refunded, only mails are coming for transactions process but not no money has been reflecting on my account.Since * months they are harassing me.Reference No. **...
Dec 30, 2020 by Atoshi Mitra
Goibibo - REFUND PROCESS Closed
I HAD REFUNDED MY TICKET AND I HAVE EVIDENCE OF A CHAT WIHT THEM STATING A REFUND OF MY MONYE HOWEEVER THE REFUND WAS NOT GIVEN TO ME AND THERE IS NO ONE WHO CONTACTS PROPERLY ...
Dec 30, 2020 by ROLAND SHAUN RODRIGUES
Goibibo - Refund not received and tickets got cancelled Closed
My booking (Booking ID - GOFLDAND**C************) for flight tickets having from GOIBIBO APP for the date **th March **** got cancelled during covid lockdown and I received a credit shell for the same which was valid till March ****. But today ...
Dec 29, 2020 by Sidra Musharraf Siddiqui
Goibibo - REFUND NOT RECEIVED Closed
Dear Sir I have booked ticket using my number on * july ****. PNR : YSUIWY CONFIRMATION NUMBER : SEA*********** I am unable to see this booking in goibibo application and this is the reason I am unable to contact goibibo team from la...
Dec 29, 2020 by SUMIT KAMBLE
Goibibo - Application Bug Refund the payment Closed
It was an application error. Even though I was selecting **th Dec date for Pathankot to Delhi bus, it was showing me of **th Dec only. And I thought it was mistake done by my side firstly but again it happened and again got booked for **th Dec....
Dec 29, 2020 by Atul Sharma
Goibibo - Customer Misleading Open
This is regarding Goibibo booking id HTLEPDMLGX I’ve checked out from this hotel & I want to say that GOIBIBO has completely mislead me by saying that this is a * star property. No mobile network in the room provided & no WiFi reception...
Dec 28, 2020 by Ankur Jain
Goibibo - Refund from Travel Agency Open
The First Case is regarding the flight cancelled on ** Dec **** where refund initiated at end of goibibo is not credited in bank.Since the booking was done from NRE account the said refund of Rs **** cannot be credited in same NRE account .Ther...
Dec 26, 2020 by Narendra Mamgai
Goibibo - I did not receive refund of my flight ticket which got cancelled during lockdown Closed
.I am really disappointed with your service during this covid time. Due to lockdown your flights were not operating and I wasn't able to travel at all. After contacting you guys *** times , you issued a voucher for me which said that I can stil...
Dec 26, 2020 by Sonal Chaddha
Goibibo - GoIbibo and AirAsia Flight Mismatch Closed
Ive booked a Flight One Way from Mumbai to Jorhat via Kolkata. Mumbai to Kolkata Flight was from Air Asis and the Kolkata to Jorhat was Indigo. When I checked the PNR for the Air Asia Booking the Flight cameout to be a different Flight with * L...
Dec 21, 2020 by Deepak Gayan
Goibibo - Covid Flight cancellation Refund not received Closed
Booking ID - GOFLIB************** / BA ref: KYUQV* : I had booked my air ticket from Bangalore to Aberdeen , UK via BA under the above reference. I had travelled on *th March **** to Aberdeen and my return was booked for May *th. But due to t...
Dec 21, 2020 by SREENIVASAIYA NAGARAJ
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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