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Goibibo
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
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How will Voxya help you?
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Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Goibibo - Money not refunded to account but its is showing refunded in the app Open
One of my room booking that i have cancelled is showing refunded in the goibibo site where as I didn't receive money in my account.kindly look into it. Generally I've done so many bookings over there and all time a satisfied customer but this...
Jan 25, 2021 by Archana Lenka
Goibibo - Amount been debited four times but ticket not generated Open
I have made a bus booking by goibibo app from indore to prayagraj I tried four times, every time money gone deducted from my go cash account but didn't get the tickets confirmation a single time,even not get any refund from their side,i tried t...
Jan 25, 2021 by Rajanikant Tiwari
Goibibo - Amount debited but ticket not generated Open
Dear Sir, i have planned to visit hosur to Chennai on **nd jan morning on RKK travels so I have booked on **st jan using sbi net banking but amount has been debited but ticket not generated pls resolve my issue and please fi...
Jan 25, 2021 by RIZWAN
Goibibo - Goibibo refund issue Open
My wife has booked return Jet Airways flight from Dubai to Mumbai & Mumbai to Dubai but she couldn't travel due to the cancellation of Jet Airways flight. We have been following up through emails with goibibo for refund but nothing happened so ...
Jan 23, 2021 by NAVED AHMED MALIK
Goibibo - REFUND OF AIR TICKET Closed
I had booked a return ticket in Kenyan Airways on ** March **** through GOIBIBO bookind ID TUATFVL*I. The booking has been cancelled due to covid restrictions. I have requested GOIBIBO for refund but there was no response regarding the same....
Jan 22, 2021 by RAJASEKHAR BINUMON
Goibibo - Goibibo Refund not received yet Closed
I had booked a Hotel for my trip in May'****. However, due to COVID, I had to cancel my trip. Post cancellation the amount of **,*** was credited to my GoCash account. Post that I have been trying to get my refund to my bank account for the las...
Jan 21, 2021 by Jaimeen Trivedi
Goibibo - Refund Not Received even after 2 Months Closed
I had got a refund from my Airline on *rd November'** and till now I have been given multiple confirmations by different people at GoIbibo that it has been transferred to my bank account. But obviously haven't got anything as of yet....
Jan 21, 2021 by Ram Chandra
Goibibo - Money deducted from account but no hotel is booked Closed
I booked a hotel on Goibibo app in ** Jan **. I paid Rs.**** but that hotel was not showing in my upcoming trips. This is a scam. Money got deducted but neither the hotel is booked nor they have refunded my money . Their customer support system...
Jan 21, 2021 by Lalit kumar
Goibibo - Bus failed Open
Bus is failed, mechanical & part is not available so not possible repair the bus please return by amount I arrange another way...
Jan 20, 2021 by Sushant Ghode
Goibibo - Not able to use credit shell on Goibibo Closed
I have Goibibo Credit Shell balance available for the for SpiceJet flight booking that got cancelled because of current pandemic. I am trying to use the balance to book new journey following the guidelines provided for new booking. Everytime I...
Jan 20, 2021 by Moumita Sarkar
Goibibo - Refund not received yet Open
We have booked a villa in the month of "November" for the new year party(i.e from **st Dec **** - *rd Jan ****). However, Goibibo failed to send confirmation to the management and the people at villa said they do not have any confirmation. W...
Jan 20, 2021 by Arjun Yallapragada
Goibibo - Goibibo refund not done even after Open
My brother had booked a ticket for Ireland dublin For **-*-****, but the flight(Lufthansa) was cancelled, and till date there is not respond to refund emails and it's been more than * months, I haven't received my amount back. With all due res...
Jan 19, 2021 by Monish
Goibibo - Ticket cancelled due to covid and not got refund even after 4 months Closed
I have booked a ticket from Mangalore to Kolkata Scheduled on *th April ****. However it was cancelled due to covid **.Indigo Airlines had already refunded the amount to goibibo.However,I have not received any amount . I m unable to contact any...
Jan 18, 2021 by Sagar
Goibibo - Unable to use Credit Shell Closed
booked a mumbai to kolkata return flight from goibibo in Apr ****. It got cancelled due to lockdown. Credit shell is given by airline and is visible on goibibo site but when you book new bookings to utilise the shell amount, they arent allowing...
Jan 17, 2021 by Saylee
Goibibo - HOTEL BOOKING REFUND Open
BOOKING ID-HTLKM*E**S I HAVE CANCELLED ON **.**.**** FOR RS.****/- BUT TILL DATE NO REFUND RECEIVED FROM GOIBIBO AFTER SO MANY CALLS AND MAILS...
Jan 17, 2021 by PRAKASH SINGH PAPOLA
I had booked a flight ticket with transaction ID GOFLDMTFRLAND*********** , with a price lock option. I had paid INR ***+ for pre locking the ticket and then paid INR ****+ towards ticket booking. Money got deducted from my account but the tick...
Jan 14, 2021 by Ronal Sharma
Goibibo - Refund Not Received From GOIBIBO Open
I had booked a Indigo Airline ticket through Goibibo for Amsterdam to Mumbai via Istanbul on **th January ****. My travel date was **st May ****. Due to lockdown in view of Coronavirus, Indigo cancelled my flight. Further on ---- Indigo refund...
Jan 13, 2021 by Bhavesh Assar
Goibibo - Unable to retrieve my credit shell amount Open
I booked a round trip air ticket from Doha (qatar) to Tiruchirapalli (India) through your Goibibo website.due to that corona pandemic situation all the flights are cancelled. After those long days I got a refund amount for one way ( Doha to...
Jan 13, 2021 by Muruganantham
Goibibo - Proper refund not initiated after cancellation Open
i have booked refundable flights tickets both going and return through goibibo although it charged me more as compared to other websites. for some reasons i have to cancel the tickets while cancelling i checked how much refunds i would get aft...
Jan 13, 2021 by Nitish kumar mishra
Goibibo - Credit shell enabled but credit shell option not showing in my trips Open
My flight with goibibo got cancelled due to covid. We were to travel from **th april to **th april ****. We had done bookings for both going and arrival. Now the refund was made for both the bookings. Goibibo support shows that credit shell is ...
Jan 12, 2021 by Khyati Mittal
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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