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Goibibo
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Goibibo by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
Find the contact details of Goibibo to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Goibibo to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Goibibo - Goibibo did not refund Jet Airways flight ticket Open
I booked return flight ticket from Mumbai to Kolkata for **/*/**** through Goibibo website. Later on Jet Airways went bankrupt and so I went to Goibibo website and cancelled my tickets. I was assured by Goibibo customer agent that full refund w...
Feb 28, 2021 by Naveen Kumar Dhamija
Goibibo - Goibibo did not refund Jet flight tickets when Jet became bankrupt Closed
I bought Jet airways ticket from Goibibo website. The ticket was round trip from Mumbai to Kolkata for travel on **/*/****. Jet became bankrupt and I cancelled my ticket on Goibibo website. I was told by customer service of Goibibo that refund ...
Feb 27, 2021 by Naveen Dhamija
Goibibo - Not Getting Refund Flight cancelled due to Covid Open
I booked flight on *nd Feb ****, but flight got canceled due to Covid **. Since more than * year I'm continuously following up but goibibo is not providing me refund. It's huge amount ...
Feb 26, 2021 by Sagar Kole
Goibibo - Refund not received Closed
The issue that I have experienced was: I had cancelled a flight booking and the refund was initiated. When contacted indigo airlines it says refund is issued to goibibo and transaction no from indigo is : *********. But goibibo is not replying...
Feb 24, 2021 by swetha thimmarayappa
Goibibo - Goibibo is not refunding mt credit Shell money and responding to my communications Closed
I booked my ticket through Goibibo for my Daughter Tiasha Chaudhury's travel on **th March ****. Travel date was **th March **** PNR number A*MCYL. However due to COVID flight was cancelled and money was in Credit Shell. However when I am tryin...
Feb 19, 2021 by Joydeep Chaudhury
Goibibo - Refund Closed
Booked train tickets on Feb **, ****. Failed to complete transaction on time, so cancelled the ticket. Paid rupees ****, but got a refund of only *** rupees....
Feb 17, 2021 by Gauransh Pant
Goibibo - Train booking failed in Goibibo Full refund not initiated Closed
I tried booking train tickets using the Goibibo app on my android device. The transaction amount was INR ****. The payment was made via Standard Chartered credit card. The transaction was declined due to timeout. I got a mail from Goibibo on th...
Feb 16, 2021 by Saran M S
Goibibo - Money Deducted on Flight seat booking through mobile App but not confirmed Open
I am Sushant Bankar and I would like to request a refund for one of my booking transaction below is the scenario Booking ID GOFLDMTAND**E********** On **th February **** around * pm, I was trying to complete my seat booking and web check-...
Feb 16, 2021 by Sushant Anil Bankar
Goibibo - Goibibo booking failed but money was deducted Closed
I made my domestic flight payment using upi but later the booking showed as failed and the money was deducted from my account ...
Feb 15, 2021 by Manisha
Goibibo - Refund not received Open
My train ticket booking was cancelled but I received refund of Rs ** . My total booking fare ***. Still I not received RS *** . BOOKING ID: TRNA*L*THIP*AA. Please refund my amount with compensation....
Feb 15, 2021 by Koushik Datta
Goibibo - Booking failed and not got full refund Open
Booking failed amount not refunded...
Feb 12, 2021 by Sarosh Akhtar
Goibibo - Refund not received Open
I have booked a flight on *th of April **** and due to dynamic pricing my flight was cancelled but the amount was deducted so when I asked goibibo on chat they said your refund is generated and now it's February **** ...I am waiting from more t...
Feb 12, 2021 by Pratyush Tripathi
Goibibo - HOTEL AND RESORTS COMPLAINT Open
I HAVE BOOKED * NIGHTS IN MALDIVES- TWO NIGHTS IN BEACH RESORT AND TWO NIGHTS IN WATER VILLA.BUT ON ARRIVAL HOTEL MANAGEMENT IS DENYING TO ENTER WATER VILLA SINCE THEY RECEIVED BOOKING OF BEACH RESORTS FOR FOUR NIGHTS. GOIBIBO CHEATED ME . IT...
Feb 11, 2021 by MOHIT MAHAJAN
Goibibo - Refund is not credited Closed
My flight PNR H**BD dated **th march **** was impacted due to covid ** I have raised refund request on *st january ****. But they are not refunded my money instead they just extend the refund date again and again saying that airline has not a...
Feb 07, 2021 by samapti roy
Goibibo - Refund of flight during covid Open
The ticket booked form banglore to nagpur on *rd may **** but the flight was cancelled due to covid. But i have not recived amount or credit shell. For the given amount. ...
Feb 07, 2021 by Vineet TrIpathi
Goibibo - Refund not received Open
The refund for last year flights was initiated by goibibo on January **th ****. The mail said the refund will be reflected in *-* days. It *th February **** and no updates yet and no refund received. No response is available from them. They don...
Feb 06, 2021 by Khyati Mittal
I have booked a flight ticket with goibibo but due to lockdown my flight was canvelled by airlines and after that airlines have refunded my money after some deductions to goibibo but goibibo have refunded my baggage amount only and my ticket re...
Feb 06, 2021 by Archit sharma
Goibibo - Refund related Closed
I have booked flight ticket from Raipur to Delhi at ** January ****.during check in I have paid *** rupees for seat selection.but seat has not selected and money has deducted from my account at ** January.** days passes away yet my money has n...
Feb 02, 2021 by Amit
Goibibo - Refund not issued by goibibo Closed
Payment has been debited twice while booking flight SG **** from GWALIOR to JAMMU through Goibibo on ** Jan **. Screenshot attached for your reference for both the transactions. Also ticket attached for ready reference. Kindly look into the mat...
Feb 02, 2021 by Ankit Saurabh
Goibibo - Refund not received for flight cancelled due to corona Open
I have booked flight with Indigo through GOIBIBO in month of November **** for rs. *****. Indigo has confirmed that they have refunded the amount to GOIBIBO. Also received call from GOIBIBO in month of september **** stating the same. However, ...
Feb 01, 2021 by Reena Philips
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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