File a Complaint against Goibibo
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How to resolve Goibibo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo - Hotel refund not payed Closed
I had booked a hotel for goa with * rooms in march'** which we were not able to travel due to covid lockdown it was rescheduled * more time for Jan'** but we had covid and again cound not travel. We talked to hotel and refund was processed and ...
May 09, 2021 by Amit Choudhary
Goibibo - Refund of Flight Cancellation amount due to COVID Open
My initial flight was on April **, **** (PNR- Y**ZG) which was cancelled by Air-India airlines due to nationwide lockdown. I was advised by the airline and Goibibo team to reschedule the booking once lockdown was over. I raised ticket #******...
Apr 25, 2021 by Hemant Kumar
Goibibo - Refund not received Open
Dear Sir / Madam, I am writing to you to raise an issue about: Flights The issue that I have experienced was: I had booked Bali tickets for *th December,**** Mumbai--> Delhi--> Ho chin Minh City--> Densapar And similarly return tick...
Apr 22, 2021 by Pratish Mallya
Goibibo - Refund of go airlines ticket Open
My sister is from Dubai. Hence,I am registering a complaint on her behalf from Mumbai. On *th February **** she had booked a ticket of GoAir through Goibibo to travel in the month of April **** to Kerala, but due to Covid she was una...
Apr 21, 2021 by Jyoti sanjay Ambekar
Goibibo - Money Refund issue Closed
I booked two train tickets on april *, ****. But the booking process was faild. and the amount of each ticket was ****inr. This amount has debited from my account on april *. Then i got a notification from GOIBIBO that this such amount will b...
Apr 20, 2021 by Satyajit Das
Goibibo - Still waiting for cancelled flight refund Open
I booked a flight (AI-****) using the Goibibo website for my parents from Amritsar - ATQ to Birmingham - BHX for the date of Feb **, ****. It was cancelled by Airlines on Feb **, **** (Just * days before it they were expecting to travel.) ...
Apr 20, 2021 by Jang bahadur Singh
Goibibo - Refund not credited in account but they are showing in app that it it has been credited Closed
Done booking through goibibo ,flights cancelled due to covid lockdown from airlines ,on goibibo app it is showing that refund processed and credited but it has not been reflecting in my account,it's * month now...
Apr 19, 2021 by Pawan kumar
Goibibo - Refund not recieved Open
i have booked * train tickets on april *rd **** but they deducted my money but they never booked my tickets after calling several times on *rd april they picked up my call and said that i will recieve the amount in a week and max **days but tod...
Apr 19, 2021 by srikant sahu
Goibibo - REFUND FOR COVID CANCELLED INTERNATIONAL FLIGHT is not yet Processed Open
Booked refundable International Flight via GOIBIBO which was with SWISS AIRLINES and Operating Partner was Lufthansa for travelling from New Delhi to Zurich and then onward Flight from Zurich to Toronto for **th April ****.the Booking Confirm...
Apr 16, 2021 by Rinshu Gupta
Goibibo - Airline cancelled flight but no refund given Open
My daughter, Ruth and I were booked on a flight from Bali to Bengaluru last April **, ****. The flight was cancelled by the airline. The flight was booked through #Goibibo. #Thaiairways. Booking number: GOFLICA*************. I have been calling...
Apr 13, 2021 by Sheryl Ramsey
Goibibo - Taking much time than actual for Refund of payment Open
I book my ticket on goibibo for air india flight AI-*** on **nd of December **** it was suddenly cancelled from the airline and shown the status in goibibo that cancelled, I look over the issue and got details that the arrival/destination count...
Apr 10, 2021 by Badvel Shaik shaoib zakria
Goibibo - Goibibo has refunded my cancelled ticket fare as gocash Closed
I had requested for a refund of my cancelled Air flight booking from goibibo. But they refunded the money as Gocash which is not what I prefer and want them to redunf the money to my account. They should not be doing such things without the con...
Apr 10, 2021 by Arun Cherkkil
Goibibo - Refund not initiated even after a year Closed
Booked a flight from Delhi to Frankfurt but the flight got cancelled due to Vivid travel restrictions. After SC's order to refund, the company told me to wait for *** days withing which the refund would be processed. Now when I want to contact ...
Apr 08, 2021 by Ambuj Kumar
Goibibo - Amount deducted twice Open
I have rescheduled flight and amount was deducted twice from my goibibo Account. Ankitiksc@gmail.com on **th march...
Apr 07, 2021 by Ankit singh
Goibibo - Refund not received Closed
I booked a flight ticket from Madurai to Mumbai through GOIBIBO on Spicejet flight. Spicejet cancelled that flight and refund the money to goibibo. But GOIBIBO didn't credit the same to me. ...
Mar 29, 2021 by Kamal
Goibibo - Cancelation Denied Closed
Goibibo IndiGo I had an indigo flight on **th March **** Bangalore to Bhopal (PNR- LRQSGR), but due to bad health on **th march evening doctor advised me not to travel and get a covid test. I sent an email and called goibibo customer care, p...
Mar 27, 2021 by SHUBHAM SRIVASTAVA
Goibibo - Goibibo refund on covid cancelled flight Closed
booking ID GOFLD*************** my flight got canceled due to covid in April ****, goibibo sent a message in aug **** that a refund is initiated but i didn't receive anything, now goibibo fooling me for the last * months asking for a different...
Mar 16, 2021 by Gaurav Tyagi
Goibibo - International airticket refund due to not done by Goibibo Open
I booked * return UK (Qatar Airways) airtickets in March ****, which got automatically cancelled during Covid-** pandemic. The tickets cost around **K and have not yet been refunded by Goibibo. They just keep managing my tweets/emails and all o...
Mar 15, 2021 by Ihitashri Shandilya
Goibibo - Goibibo Refund not received Closed
On my account Goibibo shows that the flight booking were cancelled in *th Feb automatically by the airlines and that said total amount has been processed to my card on * Feb **** and expected time for refund was ** Feb. However, my card company...
Mar 12, 2021 by Sonali Ojha
Goibibo - Refund didn t receive Closed
I had booked tickets for **th June **** from BLR to BBI. But the flight got canceled and till now I didn't get my refund amount yet. Even I received an email that the refund process in progress. But again false promise....
Mar 06, 2021 by Aman Kumar
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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