Dell
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Complaints
Dell - Inappropriate payment procedure Open
I have purchased a dell laptop G** **** from sharda computers (Dell exclusive showroom). Salesperson name is Pankaj and owner name is Randhir. He gave me quotation of ***** INR. But at the time of payment we agreed on ***** INR and he said he w...
Nov 04, 2024 by Adish Kumar Jain
Dell - Sale Faulty Laptop Open
Product Details: Model: Dell Inspiron **** Serial Number: D*CHLX* Purchase Date: July **, **** Place of Purchase: Reliance Digital Issue Summary: Shortly after my purchase, the laptop's motherboard failed within two months. I contacted D...
Oct 15, 2024 by Suhas Yashwant Bhole
Dell - Dell laptop issue Closed
i have purchased a laptop from dell showroom and i am facing issues in this product from last one year sometimes its speaker issue , keyboard issue or other but dell doesn't provide any technical support to resolve this problem even though my l...
Aug 07, 2024 by Ankur Goel
Dell - My dell laptop broke in 7 month itself Open
I bought dell laptop insp **** **Gi* *GBN ***+O on **/**/**** and on *th July my laptop suddenly got hang and got shut ,before that also I was facing issue from * month laptop heating not working properly so when it completely shut down then I...
Jul 29, 2024 by Surmayee shekhar
Dell - Prolonged Delay in Dell Laptop Repair Open
I am writing to express my deep frustration and disappointment with the handling of my laptop repair case. I purchased a Dell laptop six months ago, which is still under warranty. Unfortunately, within this period, the hinge of my laptop broke ...
Jul 19, 2024 by Arun Yellapragada
Dell - Not getting free service under warranty Open
I am Tanushree Das. I purchased DELL LAPTOP INSPIRON D******WIN*B on **th August, ****. I already faced lots of issue after purchasing this product. Already * times servicing team change some parts of my laptop. Last month suddenly my lapt...
Jun 26, 2024 by Tanushree Das
Dell - Manufacturing fault in Dell laptops Open
A friend and I purchased Dell laptops (Inspiron ** **** and Inspiron ****) in ****, and *.*-* years later, some of our keys stopped working at around the same time. Even the keys that stopped working are in the similar region of the laptop (the...
Apr 04, 2024 by Ankita Marwaha
Dell - Refund Issue Open
I am writing to express my extreme dissatisfaction with the lack of response and action regarding my refund request for the monitor I ordered from Dell on **/**/****. Despite numerous attempts to contact the Dell customer service department and...
Feb 26, 2024 by Bala Subrhamanyam
Dell - Faulty laptop Open
I purchased a Dell laptop, and on the first day, the microphone wasn't functioning. Although the part was replaced, resolving the microphone issue, a new problem emerged with a blurred screen after the replacement. Subsequent part replacements ...
Jan 29, 2024 by Arpana
Dell - Replacement Return denied for faulty laptop Open
I purchased a Inspiron ** **** i* ****p **gb/*Tb laptop from Dell exclusive store E-mall Kolkata. The next day I found it has some issues. When I use it keeping on my lap or use while lying, even slight pressure in bottom cover underneath track...
Jan 09, 2024 by Triasis Ghosh
Dell - Technical support for latitude 3450 battery replacement Open
I own latitude **** latitude laptop and I reached out tor dell technical support on **th Nov and my complaint reference no is ********* dt **/** Till today I am still waiting for their resolution even after regular followups I already con...
Dec 09, 2023 by Kumar Sambandan
Dell - InspironTouchpad not working Open
with reference to Recent complaint no. *********. I was purchase this laptop on **/**/**** and within * month I'm start facing the touchpad lagging and freezing issue. There serveral time raised request to Dell support for issue i'm facing. De...
Dec 08, 2023 by Kishore Sadashi Kolhe
Dell - Touchpad issue Closed
dell inspiron ** **** touchpad issue or software issue i dont know but the dell service are not responding to me it is in under warrenty ...
Sep 10, 2023 by Tarun Kumar
Dell - Same problem persists even after getting it repaired from service centre Open
I bought Dell G** **** laptop on June **,**** from a Dell exclusive store for which I paid Rs.**,*** and an additional Rs.**** for * years extended warranty. The next day its adapter stopped working. I went to the same store and said I want a r...
Aug 25, 2023 by Priyanshu Tyagi
Dell - Selling second hand product Closed
I had purchased my Dell laptop Vostro **** (Tag number *TCPN**) on **nd Nov **** and got replacement and it was delivered to me on *th December **** the but the warranty has been started on **th of October **** and due to mismatch of date of ...
Aug 18, 2023 by Anmol shahi
Dell - Laptop under extended warranty with massive trobule Closed
laptop super slow not usable. visited service center and called for onsite service too. no resolution. ...
Jun 12, 2023 by sahaj agrawal
Dell - Service Closed
Due to bad product and poor service provided by Dell representative my laptop got damaged beyond repair. Now they are consecutively changing dates and promises since ** days. Still don't have a proper date and time of when my laptop gets repla...
Apr 14, 2023 by Utsav Khemka
Dell - Defective Dell Laptop Battery Open
I purchased my Dell **** Notebook in Delhi on **-Jun-** for the sum of Rs. *,**,***/- (Rupees One Lakh Two Thousand Only). Within only * months of purchase, my laptop battery started malfunctioning, causing my laptop to heat up, and draining...
Mar 13, 2023 by Sounak Sarkar
Dell - Parcel Inside Meterial Missing Closed
Sir I will send you Parcel to Anagamley From Kerala State Parcel Inside Mosque Pin Is Missing Please find out Where is missing....
Mar 09, 2023 by Ramu
Dell - Faulty monitor refusing to replace Open
Dell monitor was once replaced by Dell, again the monitor is not working and the dell is refusing to replace. It is still under warranty period (* years). Also last replacement they provided a different monitor than they mentioned in their r...
Feb 24, 2023 by Rajesh Martis
Dell - Dell charging me for service within the warranty period Closed
I bought G** **** laptop in the USA. I moved to India. The warranty has been transferred from the USA to India. It is within the warranty period. The laptop does not turn on. I contacted Dell. Dell customer service center says the motherboard n...
Jan 11, 2023 by Rama Sannidhi
Dell - Refund issue Open
I am prasanth is prasanth. To buy a Dell laptop I made a transaction on **/**/**** from my SBI account ***********. The amount is **,***.**INR. I used UPI mode of transaction and credited to payee account-****SL***PAY, IFSC code-ICIC*DC****. D...
Dec 23, 2022 by Marri Prasanth
Dell - Dell Not providing refund complete replacement Closed
I bought Dell inspiron ** **** from the Dell exclusive store, Koramangala,Bangalore on *Nov,****. I noticed for *-* days(before **Nov****) , hardly after two times of using that laptop held charge for around *hours only and charge animation sho...
Nov 21, 2022 by Shalini K
Dell - Laptop screen issue Closed
Laptop not addressed issue properly. No appropriate response which has hampered our work. Without seeing the laptop concluding it has physical damage. ...
Nov 16, 2022 by Mini manikantan
Dell - Amount deducted from bank account but order not placed Open
On **th November, **** I was ordering a laptop from Dell.co.in named Vostro ****. I proceeded for payment and as I scanned the QR , the amount of Rs.*****.** was deducted from my bank account. But due to some error the order was not placed. I ...
Nov 16, 2022 by Ayush Maheshwari
Dell - Screen blur Open
Hey Gaytri is here My dell laptop is not working my laptop automatically got blur and when i call customer care my problem was bot listen there and by this i got very deal in my study and in my work so my laptop screen got automatically blur...
Nov 08, 2022 by
Dell - Under warranty laptop battery failure Open
We had bought a Dell laptop battery on **th May, **** which has stopped working all of a sudden..we called the customer care several times complaining about the under warranty failure as one year will get completed on **th May ****, as per the...
Oct 30, 2022 by Kopal khanna
Dell - Poor customer service at Dell Service Centre Closed
Today morning I visited the Dell Service a Centre at Second Floor, **/****, Sankarassery Arcade, Chittoor Road, Kacherippady, Ernakulam, Kerala to rectify the breakdown of my laptop. The system could not be logged in after it was shutdown yeste...
Oct 14, 2022 by Rajeev Krishnan
Worst Experience. Dell engineer destroyed my laptop motherboard. Now my laptop is dead. But dell exclation team is denying to repair this. Missbehaving and talking rudely and unprofessional way. all other company is better than this. Now th...
Sep 17, 2022 by Seraj Ahamad
Dell - Default system Closed
I bought a laptop from yamunanagar retailer ( web studio), when I open it at home it was an default piece ( battery issue). I filed a complaint for replacement of that product but it's been more than *.* mnth.. There is no progress in a process...
Sep 03, 2022 by Malkiet kaur
Dell - No Status of My Laptop Parts that I have ordered for replacement and payment already made Closed
I had given my laptop for Parts Replacement as LCD was broken. I have already paid for the parts and it has been almost ** days, the team does not have any update as to when will they deliver my laptop. I called them quiet a few times and said ...
Aug 29, 2022 by Kumari Priyanka
I bought dell g* ** on * April ****. But they gave me expired warranty laptop and when I visited the store the said we are working but no sign of renew warranty. The warranty expired on ** March ****...
Aug 08, 2022 by Ayush kharoti
Dell - Defective laptopdelivered Closed
I bought a brand new Inspiron laptop from Dell on Feb ** **** with premium global support for $*,***. The machine I received was defective and did not boot up. I've called Dell on numerous occasions over the last year and a half. The onsite ...
Aug 02, 2022 by Gaurav Bagaria
Dell - Service not provided Open
I placed a complaint on dell support for my laptop's hardware and software issues. first, they took * days to understand the issue, and for a general heating issue, they resolved it by putting the machine online and doing some bios updates, sin...
Jul 26, 2022 by pooja
Dell - They are not providing exchange Closed
They have provided me faulty laptop and now not replacing....
Jul 26, 2022 by Sahil Chaudhary
Dell - Continuously delaying service Open
On **th June, my dell laptop's hinge got broken due to their manufacturing defect. I contacted Dell costumer support for urgent repair. They assure me service till *th July but today is ** th July. Still they are not sure about the service date...
Jul 19, 2022 by Mohit Joshi
Dell - Product not upto standard Closed
I bought a Dell Inspiron * in * laptop in July ****. It has a i-* processor with ** GB of RAM. Till date I've had to face multiple problems because of the laptop. By September **** I faced a loose lid issue, I kept on asking for customer suppo...
Jun 26, 2022 by Aman Raj
Dell - Service Closed
one of my part got broke on **th may, today is **th of june and they have not repaired it and i am unable to work on my laptop...
Jun 16, 2022 by varsha surana
Dell - Duplicate Product Delivered Not Taking Return Open
Ordered ** Pcs of Dell Mouse MS*** , Got Delivery but They delivered Duplicate Product of Dell , Now I had raised for return now they are saying we can't approve return on this ground. Kindly Co-ordinate with DELL Customer Care. When I went to ...
Jun 16, 2022 by Raghvendra Kumar
I have received defective product from Dell and they have been delaying the solution to the problem I am facing. It has almost been a year now. The Laptop has heating issues in the keyboard, after nominal use of **-** minutes. The company says...
Jun 13, 2022 by Yash Kumat
Dell - Dell product Return and Refund delay Open
My case is ongoing with Dell and they are not answering me properly and are claiming from me a time of **-** days for crediting refund. Also I purchased from Dell official website itself, but they are saying me that I had purchased from thier P...
Jun 08, 2022 by Rahul Movaliya
Dell - After sell product in not serviced within warranty period Open
Dell Laptop purchased near november-**** had valid warranty upto january-****. The mouse pad of laptop is not working, so registered a service request to get repair it or replace it any possible help. after one month of registering a request no...
May 30, 2022 by Hitesh Vaswani
Dell - My laptop is not delivered Open
Dell is a fraud they give me the laptop which suddenly stop working just after * months I registered the complaint they told me to wait for **-** days for the part which they didn’t even check and after that when they couldn’t arrange it ti...
May 25, 2022 by Sahib Nijhawan
Dell - DAMAGED DEFECTIVE PRODUCT Open
DELL IS THE WORST EVER BRAND..THIS COMPLAINT IS REGARDING MY LAPTOP WHICH I PURCHASED ON **TH DEC ****.THIS LAPTOP I PURCHASED IS FOR MY WORKING PURPOSE BUT THEY GAVE ME REALLY PATHETIC PRODUCT..IT IS MY FIRST LAPTOP I STARTED WORKING ON THIS L...
May 23, 2022 by Bhanu
Dell - I want to change my system Open
I have just purchase dell laptop as its giving many more issues so I want to change my system....
May 20, 2022 by Saeeda Shaikh
Dell - Spare replacement under warranty Open
I bought a DELL Inspiron Laptop quite recently (Dec ****) and with in few months I noticed the hinge had an issue and was unable to open the Screen. Raised the service request on **th of April, along with the photographs . I was promised for th...
May 13, 2022 by Aloysius Daniel
Dell - Refund not processed by Dell India Private Limited Open
I tried to order Dell Vostro **** on **/**/**** for the amount of Rs **,***.**. When i attempted to pay through their UPI payment gateway, the amount got debited and credited to their UPI account but the order was not reflected in my orders. I ...
May 09, 2022 by Dinesh Balaji
Dell - Refund not given Closed
I have been facing blue screen issue on my laptop since * months now. I have talking to Dell customer care and @Dellcares on twitter. I have reinstalled the os system twice and performed every step possible they asked me to. They are repeatedly...
May 05, 2022 by Ananya Jindal
Dell - Failure of service Closed
My case number *********. Filed with Dell in November end and till now no progress is done. Just wasting my time and resources without any proper line of resolvement. Following same steps over and over and thinking to get different outcome is b...
Apr 29, 2022 by Tanish Jamwal
Dell - I paid a money to recruiter Closed
The recruiter told me that she is calling from naukri.com and she told me that I have selected for Dell company to work as a front end developer and for interview confirmation she asked me to pay **** rs and I paid .After that a person called m...
Apr 21, 2022 by Deepa S
Dell - Faulty Laptop Open
I have been trying to explain the Dell Team (from past *-* months) that my laptop's machinery is extremely efficient.The team here is not ready to understand and resolve my concern. I use this laptop for very basic functions such as web brow...
Mar 18, 2022 by Vipin Garg
Dell - Dell is not replacing Laptop its already been more than 90 days now Closed
I bought this laptop on *th Dec ****, there was display issue (white colour on bottom left side), I requested for replacement on **th Dec **** & after two months laptop picked up from my home on *th Feb ****. Again one month has been passed. I ...
Mar 14, 2022 by Rahul Vishwakrma
Dell - Replacement Not Received Open
Dell promised me ** days replacement but now its been *.* months. I need my laptop and compensation also....
Mar 08, 2022 by Akul Bindal
Dell - Dell delivered a faulty laptop Open
I bought Dell Inspiron *in* *FMRLG* online. I received the system on **th Jan **** (Friday). I opened the box on **st Jan **** and found that there is an issue in connecting with the internet. Afterward, I have been trying to connect with DELL,...
Mar 04, 2022 by Deepak Jain
Dell - Dell refuses to replace LCD thereby making warranty void Closed
The LCD was showing distorted display. I called the technical support. They asked me to share the pics of the display which I did. They immediately jumped to conclusion saying the LCD was broken and the warranty is void. the repair cost should ...
Feb 21, 2022 by Vinayak Bhat
I have purchased a Dell inspiron ****/**** model laptop. But since the first month of purchase there have been issues in this laptop one after another. I have raised service requests many times since then for different issues. they just offer i...
Feb 06, 2022 by dhriti ladda
Dell - Money not refunded Closed
I bought a Dell Inspiron ** **** from Dell's official website on */**/****. Due to delays due to the pandemic it arrived on **/**/****. From the first day onward there was an issue with the touchpad. I contacted dell and they kept avoiding the ...
Jan 17, 2022 by Soham Ghosh
Dell - Unit replacement Closed
It’s about ** days to complain about my unit Dell Insprion ****.I bought this unit * of dec **** an after a week I faced hinges issue,after that i complaint dell costumer care but they didn’t solve my issue.....
Jan 11, 2022 by Kuldeep singh
Dell - No support after purchase Closed
We have purchase * system from dell but due to low hardware the system is not in use and we want to upgrade the same. It's been more than * month I am trying to reach customer support to upgrade the hardware but they seems not interested to lis...
Dec 22, 2021 by Ankit Singh
Dell - Waiting for Refund since 6 months Open
I am waiting for a refund of INR ***** from Dell which they approve in August ****. But they have not returned my money yet. Case Number ********* Dell Order# ********* Service Tag #: HVXSWF* Customer code # ********* Product: Dell INSPI...
Dec 20, 2021 by Praveen Kumar
Dell - Delaying of damage warrenty tech support Closed
My laptop service tag: FCwas**YH* promised to be replaced my screen which is under the damage warrenty and its already more than ** days and they had not given me any update even i mentioned their team that i am gonna shifted to another place...
Dec 17, 2021 by Sanny Kumar
Dell - Replacement Unit promised and not yet fulfilled Closed
My laptop service tag: H**C***, was promised to be replaced and its already more than ** days and they had not given me any update even i mentioned their team that i am gonna fly to other country ,still they been delaying it....
Dec 14, 2021 by Vinay Pasari
I have purchased a Dell inspiron **** model laptop. But within two months laptop hinges are damaged. I raised a service request on Nov **,**** but I didn't get any kind of fair explanation from the technical team. Even though I reminded them re...
Dec 09, 2021 by Pradeep Kumar
Dell - Prolonged Delay in replacement of Laptop PENDING FOR 45 DAYS Closed
Very depressed with the product quality as well as service of DELL. See the Date wise developments given below: *. Date of purchase: **th October ****; E Commerce Platform: Flipkart; Seller: Indospirit Private Limited , Ship-from Address:...
Dec 08, 2021 by K Sthitapragna
Dell - Service not resolved in Warranty Closed
I had purchased a Dell **** Laptop on *st Nov ****. It had a Warranty of * year in which all system, parts, hardware, software defects would get covered. On using the laptop there was misalignment of hinges due to it the laptop created a gap ...
Dec 03, 2021 by Prasad Bhandari
Dell - Battery is not in good condition Closed
Battery is not working properly .after doing fully charged ,it gets drain in **-** minutes only ....
Nov 16, 2021 by AMAN RAJ
Dell - Bad product multiple issues Open
I have bought Dell G* laptop in Aug ****. *: After using for few weeks , suddenly speakers started making weird noise. I contacted their support where I was direct to install some new drivers. After installing my laptop suddenly stoped workin...
Oct 11, 2021 by Abhilash Kumar Singh
Dell - Defective laptop given an damaged further by service engineers Closed
I purchased a Dell Inspirion **** from the Dell Official store on ** September ****. When i went home, i realized a key was wobbly, so i took the laptop back to the store, possibly asking for a repair or replacement. They straight out said they...
Oct 08, 2021 by Siddharth Dua
Dell - Screen not delivery Closed
I had an order for my screen replacement made on **nd August , I've made the payment too and its been over one and a half month and I still have not received the delivery. I needed an update regarding my product, I've called and emailed the r...
Sep 29, 2021 by Wama
Dell - Not Received Refund Open
Initially, I purchased my Dell Vostro Laptop for Rs **,***/-. It had serious hardware issues, for which I had to get that unit repaired * or * times but even then it's still not working fine. Then I tried to replace my product, hoping that this...
Sep 14, 2021 by Chandan Betha
Dell - Service not received Closed
I bought Dell G* **** gaming laptop on on *st December **** from a retail Dell Store in Ratlam Madhya Pradesh. Since then it used to overheat a lot, I thought that was normal as I had no prior experience in using laptops. On **th August ****w...
Sep 11, 2021 by Shreya Tamra
Dell - Service not provided Closed
I bought Dell G* **** gaming laptop on on *st December **** from a retail Dell Store in Ratlam Madhya Pradesh. Since then it used to overheat a lot, I thought that was normal as I had no prior experience in using laptops. On **th August ****w...
Sep 11, 2021 by Shreya Tamra
Dell - Dell Inspiron 7306 Open
I bought a Dell Inspiron **** *in* on ** July, **** from Delhi. The laptop was faulty from the very beginning. I reported the problem to Dell Tech. support and got a call back from them on ** Aug. After a lot of investigation via 'remote contr...
Aug 31, 2021 by Sagar Sarkar
Dell - Laptop paint getting peeled off within 4 month of purchase Closed
i have purchased dell **** laptop on amazon on April, now paint is getting peeled off and when contacted Dell support they say it is not covered under warranty. They are asking me to pay additional money to fix it. ...
Aug 24, 2021 by Senthil Kumar K
Dell - DELL LAPTO NOT FUNCTIONING PROPERLY Open
DELL LAPTOP PURCHASED ON **TH FEB ****, (VIDE BILL NO. H********* DT**.**.****). WITHIN TWO-THREE DAY IT WAS HANGED AND RE-STARTED AUTOMATICALLY. ACCORDINGLY COMPALINT RAISED TO DISTRIBUTOR ON *TH MARCH ****. THERE AFTER HE REINSTALLED OS AND ...
Aug 20, 2021 by PRAFULL PAGARIYA
Dell - The laptop is in Warranty but battery issue not being attended Closed
Laptop bought few months ago was replaced with in a week time of purchase and even the new unit doesn't work.The support and service centre has been of no help.Last * months have been wasted in just updating drivers and running diagnostic tests...
Aug 18, 2021 by rajeev
Dell - Wrong country of manufacturing Closed
wrong information broadcasted on website. the manufacturing was mentioned India. but the delivered product shows made in China, this was under exchange and my old laptop is also lost. formatting my old laptop in a place where net speed is slo...
Aug 14, 2021 by siddharth gupta
Dell - Dell Inspiron Open
I bought the Inspiron series on ** Jan however last month i checked the battery is swollen up. While talking to there customer service from last * weeks approx they have come up with the solution to replace the device with refurbished lap...
Aug 06, 2021 by Akshay Puri
Dell - Laptop not work from last 2 month and dell have no any proper solution Open
i have dell laptop and there is some slow speed and hanging issue. i log a complaint on dell support and dell change my motherboard but still same problem. after that again same issue report by me and dell change HDD but same hanging issue. i l...
Aug 06, 2021 by Gaganpreet Singh
Dell - New dell laptop with very slow performance Open
Brand new DELL inspiron ****, * mb. Takes ***-*** seconds for startup to welcome screen, *** seconds from startup to desktop, **-** seconds for characters to appear once typing , **-** seconds to respond to right click actions such as folder p...
Aug 05, 2021 by Col ramesh m bhatt
Dell - Quality issues on Dell Inspiron 5501 Closed
I had bought my Dell Inspiron **** * months ago and have quality issues if rest my hand on the laptop deck the trackpad gets pressed, the build quality is so low that the trackpad can be clicked from behind the laptop, a month after the purchas...
Aug 04, 2021 by Sahil Nizamuddin Khan Bahadur
Dell - A line on the TFT screen Closed
Purchased a Dell monitor in April **** but the a thin layered line is shown on the left of TFT screen. The model no. is D****Hf. Kindly repair or replace the monitor....
Jul 27, 2021 by Parikshit Shukla
Dell - Dell laptop touchpad not working Open
Last one week im waiting for the refund process. Still now they told me pls wait pls wait. Issue is the touch pad os not working, its new laptop i buy through online. From the delivery time to till yet the touch pad is not working....
Jul 27, 2021 by Nandu Ganesh
Dell - Request for replacing with a new product Open
I recently had an issue with the dell product I bought in the month of November **** (Dell Inspiron ** ****,Service tag-*SLG***). I'm glad that the dell support team showed up to fix the issue and both the technicians who showed up were really ...
Jul 24, 2021 by Taniya Saju
Dell - Dell Defective Product Received Open
Dear Sir / Madam, I have purchased a Dell G* laptop from Amazon in Jan ****. After one month of purchase, I noticed a screen bleeding issue, then I contacted the technical team and so many troubleshooting sessions were done by the dell tech...
Jul 20, 2021 by Jesil Glen
Dell - Excess delay in the replacement of my dell laptop Closed
After I found screen flickering technical issue ever since i purchased the laptop on ** Jan. **** and then so many trouble shooting sessions were done by dell technical team, lcd also got replaced but the issue persisted.So, the replacement fo...
Jul 20, 2021 by Mukta Yadav
Due to improper guidance and dissatisfied Service by Dell Technical Team I lost my Data from All D & E drive... The technician didn't guide me about the data loss and Partition in the Computer while Remotely assisting for OS Installation, final...
Jul 17, 2021 by S Balamurugan
Dell - Executives are not repsponding Open
I am trying to get the platinum support for our dell laptops purchased. I got an email id of Joseph joseph.mj@dell.com. I am repeatedly contacting him. But he is not replying me and he is sending some brochures which make no sense. I need t...
Jul 09, 2021 by Suga Dev
Dell - Dell Inspiron faulty Laptop delivered Closed
I placed for new Inspiron laptop online from Dell.co.in on **th June'**. Recieved it on **th Jun'**. From day * facing software issues. When ever i start my system , i get a page saying "Alert!TPM Device is not detected" . If i say continue it...
Jul 08, 2021 by Sashidhar k
Dell - Defective product Closed
I bought a new laptop and it may have been overheated, hanging and low performance under ** days. I also told the shopkeeper so he also accepted that this is a defective piece. But still dell not solve my problem. Model no: GZX**B* Inspiron **...
Jul 07, 2021 by Tushar singhota
Dell - Manufacturing Defect Open
This is to inform you that i bought the new Inspiron **** few days ago from official dell website and was facing a manufacturing defect from the first day itself and raised a complain for the same and a service person was send to resolve the is...
Jul 02, 2021 by Dhruva Gupta
Dell - Laptop screen Closed
White line in the screen is being displayed permanently....
Jul 01, 2021 by Bhargavi Gupta
Dell - Breach of Warranty service provided by Dell Open
My laptop is in warranty and HDD failed, Dell has given assurity to replace the hard drive within * working days. Warranty terms says it's next-day service. It's been more than ** days now and have nothing heard from dell. I'm happy to ...
Jun 26, 2021 by Kundan Gupta
Dell - FAULTY LAPTOP Open
Dell Laptop Issue - Service Tag Number - DB*LZZ* - frequent repairs - request for immediate replacement The said Dell equipment was purchased in Aug **** - It was a gift for my son for his online studies as he was joining engineering. In the...
Jun 20, 2021 by VAMSI MOHAN
Dell - Got A Defective Piece Dell Is Not Replacing it Open
I bought a dell g* **** from post one month of purchase the issue started arising starting with keyboard then system lag and finally, the system is now totally blank and not able to turn on the system we already contacted with the customer supp...
Jun 19, 2021 by Nithish Arram
Dell - My laptio is not working from 5 april 2021 Closed
Sir my laptop is not working from * April **** and I always call to dell coustomer care and they never tried to resolve my problem they sent me email and says we will cll u back and they never call back me. My laptop is not working for * April...
May 27, 2021 by Divy agarwal
Dell - Not delivering my laptop Closed
I had purchased laptop on **th february **** from Authorised Dell store Aurangabad Maharashtra. When I came to home I seen the laptop screen is defective. I called to customers support of Dell they told me Your laptop will be replaced by our ...
May 19, 2021 by Khwaja Moinoddin Abrar Khan Pathan
Dell - Refund for laptop purchase Open
Hi, Dell laptop purchase transaction failed while buying from portal and I requested for refund, it has been more than a month still they didn't refund. I have spent more than **+ hours on this to talk to customer care ppl but no use, Plz he...
May 17, 2021 by Ravindra Kakani
Dell - Dell laptop complaint Open
I've purchased a dell laptop which doesn't work properly & the vendor & company is saying it is not having any hardware issue, so replacement can't be done. ...
May 05, 2021 by Anamika Verma
Dell - DELL NOT RETURNING MY LAPTOP Open
I Purchased Dell Inspiron **** on February *th. From the day one it had complaints like blue screen error, fingerprint scanner, bios, update of dell support assistant, bluethooth etc. After repeated and failed remote sessions and running differ...
Apr 19, 2021 by S A RAHMAN
Dell - Laptop return Open
I have purchased a laptop last week , i asked the store to replace the laptop! They are asking me to contact dell customer care ! Is the right procedure ? I am not asking for refund! The product is also in exact new condition. It’s just that ...
Apr 18, 2021 by Sheoraj suman
Dell - Promised Offered Gift Not Given and expensive prices Open
I has purchased NEW INSPIRON **** DESKTOP from DCC RETAILS, Pune. I had an issue with Desktop Monitor Price mentioned in website *****, but actual price on store is only ****, even after I will investigate products details, many of product’s ...
Mar 23, 2021 by PANDURANG CHOUDEKAR
Dell - Regarding order information Open
AFTER PURCHASING ORDER by dell website . didn’t get any order information .. customer care workers are not investigating fastly...
Mar 13, 2021 by Rishabh ssmal
Dell - Not replacemnet or refund Closed
Dear Sir / Madam , I am writing to you to raise an issue about: Computer Manufacturer . The issue that I have experienced was: The product is DELL G* **** and on the very first day of purchase the laptop after getting fully charged to ***%...
Feb 23, 2021 by Shreyash Dond
Dell - I was handed a defective dell laptop Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Computer Manufacturer The issue that I have experienced was: The product is DELL G* **** and on the very first day of purchase the laptop after getting fully charged to ***% w...
Feb 22, 2021 by Shreyash Dond
Dell - Defective Product Recieved Closed
I purchased a Dell G* last week and from that day itself, the laptop hangs. I talked to dell and every time they tell to update the drivers. And one of the Customer Reps told me that MS Office Cannot be used on Intel i*. I want to return this l...
Feb 14, 2021 by Sahil Chutani
Dell - Vostro 3401 product delivered without microsoft word doccument Closed
product delivered without antivirus, Microsoft word, and when i contact dell custom care they talk rudely....
Feb 11, 2021 by Ahana Singh
Dell - Dell Refund money for defective product Open
I had purchased a Dell laptop back in February ****. Since then I have been receiving some or the other problem or damage of the laptop. When I bought the laptop I wasn't in premium support warranty. The laptop had faulty hinges because of whic...
Jan 20, 2021 by Rishika Dhanawade
Dell - Order Cancellation request not processes Open
I have ordered Dell inspiron **** laptop by dell on **th December and the estimated delivery date was given to me of **th jan & product was estimated to ship by **th jan. But the product was not even in production till **th jan, I requested for...
Jan 18, 2021 by Abhishek Bhavsar
Dell - Cash Card not given Closed
I had registered Dell Offers after purchasing the laptop, Dell offers ticket number - DELL********. Its been ** days they not given any cash card and when we call customer care they talk very rude. Very Unprofessional and Frauds. They had pr...
Jan 15, 2021 by Prashanth Angadi
Dell - Dell Brand New 3593 Laptop Poor Performance Slow Speed Open
I have recently Purchased Dell Inspirion **** Laptop. This is used for day to day activity of Web surfing & Zoom meeting only. Even for such simple task Laptop speed is Pathetic Slow,gets Hanged when shift from one window to other, takes huge t...
Jan 13, 2021 by Sunil Wagh
Dell - Dell Pathetic Service Open
I bought Dell G* ** from Dell authorized store and after *-* days i am starting to get issues into it. day by day it getting increased and i am starting to get suffered. i have email support team to fix it. they do basic steps and as it not sor...
Jan 04, 2021 by dharmendra jha
Dell - EOL for laptops the question of legality Closed
Sub: Dell Inspiron Laptop i*, Model No-M-****, Serial SHCTQ* purchased on **/**/****, order no. ********* with extended warranty, Service Tag *FZ**BS Service tag(s/n) –***********, Express service code-*HCZTQ*, Product key-PM***-MYK*J-RCDBQ-...
Dec 30, 2020 by The School of Chinese Language
Dell - Desktop Gets Hanged Closed
My Desktop was getting hanged, hence got in touch with the customer care on Monday **th Dec **** through WhatsApp no **********, they did trouble shooting and told it is related to Windows **. So i purchased a licensed copy from Microsoft websi...
Dec 19, 2020 by Vishwanathan Iyer
Dell - Complaint against customer executives for not addressing the customer complaint Closed
complaint against some customer exectives names are given below Aditya, sneha, vishal shukla of dell customer service...
Dec 18, 2020 by Mirza Mohammed Abdul Basith Baig
Dell - Cheated Sold 2018 model laptop in Open
Dear Dell Team i am forced to share my experience on a Purchase of Dell Inspiron **** Series laptop and then experience of Dell Customer services which i faced. I purchased laptop on **-Aug-**** from your exclusive store situated at Indirap...
Dec 14, 2020 by Nitin Shrivas
Dell - Dell denying replacement and refund even with 4 days of purachasing Open
Dell online store denying refund. For me buy providing damaged lap having over heat and loud fan noise .They're service centre boy admitted my complaint but within * days of purchase they said that you are not applicable for Dell refund policy ...
Dec 11, 2020 by ARJUN N
Dell - Warranty Closed
I have purchased dell laptop from Australia with * years premium onsite support and warranty. Now i have moved to india and India support is telling that there is no hardware support available in india for my laptop. When i had enquired in aust...
Dec 09, 2020 by Divya Channabasappa
Dell - Battery not delivered Open
I've purchased a battery from Dell and they are not giving any update, they're just transferring the call to Sales Team, then to Technical Team, then Technical Team and then back to Sales team....
Dec 09, 2020 by Swarupananda Dhua
Dell - Not getting Replacement or refund Closed
Hello I bought a Dell laptop from croma store on August ** ****, After using it for two days I found laptop is not working properly as I had over heating issues , getting hanged , display not working all those . I have it to service center firs...
Dec 07, 2020 by Kartheek V
Dell - Dell Faulty Laptop Received Open
Received Faulty dell Inspiron ****, started giving issues within ** days. After multiple services by dell team issue still persists.They agreed to replace the product, but WUR Team(replacement team) not replying back on mail, its been more than...
Nov 12, 2020 by Arpit Vijay
Dell - Faulty Laptop Received Open
Purchased new laptop from Dell store and motherboard got damaged in just * months!! Worst quality products. Don't want to get it fixed or replaced, I want my hard earned money back. Also, Pathetic service. They don't even provide you spare ...
Nov 05, 2020 by Samridhi Goyal
Dell - Dell not honoring offer cash card on 2 lac laptop purchase Open
I purchased Laptop of Dell on **th Sep ***** (order ********* ) Dell advertised Independence day offer on their website for which they offered ****rs virtual cash card . I purchased laptop for * lac rs and laptop got delivered on **th October ...
Oct 23, 2020 by Mohit Gupta
Dell - Damaged my laptop s hard disk Open
My laptop showed no operating system found and then after consulting a local store guy he told that while repairing data might get lost so do consult with your company man and after showing him he told hard disk is damaged and also their charge...
Oct 22, 2020 by Abhaysingh
Dell - Customer care is not working Closed
I had taken laptop dell **** last from one of store which is andheri west opposite city mall. My laptop lots keys are not working.I had taken extended warranty paying ₹ ****/- . It is now under warranty but neither store is helping in this ma...
Oct 21, 2020 by Sandesh jawlekar
Dell - Dell laptop working very slow Closed
It seem the laptop is faulty and running very slow and also getting hanged multiple times and service representatives are not able to manage to resolve the issue. I want to switch to another brand. This brand is just for name sake is good, for ...
Oct 20, 2020 by Amol Malokar
Dell - Warranty not Honored by Dell Closed
HI purchased Dell Inspiron laptop * years back. The warranty against my service tag D*BS*** on Dell site is coming as a valid toll ****. I went to get the sound card issue resolved and getting my touchpad changed which as per the Dell site is...
Oct 20, 2020 by Sudhanshu Pandey
Dell - Faulty Tech Support caused Laptop damage Open
I wanted to purchase a DELL XPS battery and DELL technical support team told me it has to be purchased along with Technical support and the battery change will be performed by DELL onsite technician. Before battery change system was working pro...
Oct 17, 2020 by Gopesh Pal
Dell - Fault Laptop Open
Less than a month I bought a new dell from Bajaj which turns to be a faulty..mother board heating and slow performance issue. when checked with Dell technical support they confirm that there is a motherboard issue and technician will visit to ...
Oct 16, 2020 by Faraz
Dell - Faulty unit delivered and not exchanging on time Closed
Purchased laptop about ** days ago and filed compaint also that this a faulty unit but they are just making excuses and not exchanging unit on time. Still saying that it will take ** days more . How can a company be justified for taking more th...
Oct 14, 2020 by Ravina
Dell - Against Dell Laptop Closed
I have purchased Dell laptop on ** Feb **** from Paytm Mall Because i have heard the Positive reviews about Dell Product. So this laptop Delievered to me and i had Started it so i Got very disappointed by Dell Services Because the System was r...
Sep 17, 2020 by Ahbab Zameer
Its been **days since I purchased this laptop Within * days the issues started I have been facing a lot of issues with the laptop..it heats up..it is not functioning properly the search bar near windows doesn't work... sometime I am not able t...
Sep 08, 2020 by Nida S
Dell - Nondelievery of Laptop Open
It's been several weeks and I am feeling like a fool, since the laptop company is making me one. My laptop which had ordered from dell website is delayed by the company unnecessarily. Every time I call them, they are saying it will be delivered...
Aug 28, 2020 by Pushpender prasad panday
Dell - Delivery of defective dell laptop Open
I Purchased A New Dell Laptop From Pune. The Laptop Did Not Worked Well From Day *. When I Tried Raising A Complaint, It Said Warranty Has Expired(mistake number * ). I tried Reaching Dell To Make The Warranty Correct And After * Weeks Of Hard...
Aug 21, 2020 by Pankaj Sharma
Dell - Scheme not met Closed
While buying the product I was shown a certain scheme. But after * days of ordering the product the scheme was changed on dell.co.in. Consumer is supposed to register for the scheme on delloffers.in once they receive the product due to a specif...
Aug 10, 2020 by Varun Jain
Dell - DELL PRODUCT Closed
I bought a laptop from DELL on line inspiron **** and was delivered on **-**th June. Since day one i have been having issues with it and while troubleshooting they did something which caused charging issue as well. ...
Aug 08, 2020 by Vikas Agrawal
Dell - Poor Service Closed
i am facing network related issue from **** october i reported in december after talking nothing help dell says the issue is in your software our hardware is working fine i said them there is issue in network antenna but not they didn't listen ...
Aug 05, 2020 by Sahil Haroon Shaikh
Dell - Web Cam Problem Unresolved in Laptop inspite of Repetitive Followup Closed
We are using a Dell Inspiron Laptop which is under onsite Service Warranty , the Web Cam of the Laptop is not working and we have raised several complaint requests at official Dell Customer Care . Problem is still unresolved I have wasted Hours...
Jul 22, 2020 by Mohit Tandon
Dell - Dell has not replaced my laptop Closed
I have purchase dell gaming laptop g* but it has already oroblem of battery. Then i complained in dell store in ** june **** they said we will replace your laptop today is ** july i had not received my laptop yet. I have to do my daily schoolwo...
Jul 21, 2020 by Gurkaran singh
Dell - Product not delivered Closed
I had ordered laptop on dell website on *th july ****. Customer care don't respond .They don't respond even mails. Please help me to get my laptop. Internet receipt no- IN****-****-*****...
Jul 21, 2020 by SHIKHA
Dell - Mis Selling of Faulty laptop Open
I had bought Dell Inspiron **** from amazon on *-july-**** order no ***-*******-******* within * month Hard disk was corrupted. I haven’t used that much to the laptop i hardly used that time. That time also i requested to refund my money but ...
Jul 17, 2020 by Ganpat Jha
Dell - Product not delivered Closed
I ordered a laptop "Dell vostro ** **** with Ubuntu Operating System" on *rd july, ****. I paid the amount of Rs **,*** via BHIM UPI. Same day I got a mail saying "we have received the payment. You will receive an order confirmation mail very s...
Jul 17, 2020 by Shivam
Dell - Accessory promised not delivered Closed
Had bought Dell laptop Inspiron ** **** series - **** vide Order no *********, Invoice No **********, dated **.**.** wherein Sennheiser HD *** BT Blutooth Head phone at Rs ** was supposed to be delivered. Registered twice (DOJAN********), se...
Jul 08, 2020 by SANDEEP
Dell - Package Not delivered Closed
Refer Dell Order ID ********* dated ** May. Till date I havent got the item. I have made repeated request to Dell CUSTOMERCARE. They every time they promised they have escalated the issue with their Logistic team and will ensure delivery in a d...
Jun 06, 2020 by Anjali Sanjeev
Dell - Dell is selling faulty laptops Open
I have purchase a new laptop from DELL exclusive store based in Indirapuram, Ghaziabad on ** Jan ****. and laptop is not working fine since day *. and not working at all since last ** days.. and dell is not supporting me and not ready to change...
Apr 06, 2020 by Sushant Gupta
Dear sir, I paid rupees ****.** for dell laptop to order online via offer link. I have checked with that merchant site "fliponoffsales.com" and it's not showing any of the order information or contact details to check further. I think, This is...
Oct 08, 2019 by Dinesh R
Dell - 4 parts defective in just 4 month Open
I am writing you to express my dissatisfaction with a laptop I bought in this year April. Here are the details below Express service code ******** Model: DELL G* **** Service Tag: *L****** I encountered with problem twice in just * month...
Sep 11, 2019 by Shruti Sharma
Dell - Damage product received Open
I bought Dell laptop through Dell vendor compuindia (GNG electronics Pvt Ltd Chennai GST **AADCG****E*Z*). I complain *-* time but every time horrible and pathetic response. Due to my continues complain last week his engineer visit my house an...
Sep 03, 2019 by JAYPRAKASH
Dell - Delayed replacement of a faulty product in which important professional data was lost Open
I bought a Dell laptop worth *****/- last year on **th August which was my birthday from Reliance Digital Shimoga. The very next day after buying I noticed the damaged key on the keypad and loosely fit trackpad and contacted the company for a r...
Aug 23, 2019 by Rohan S A
Dell - Battery and screen freezing Open
I bought a Dell Inspiron Laptop **** having express code number - *********** in the month of December ****. From the very first month, it shows the freezing problem means laptop need force restart for operating the laptop and battery is workin...
Aug 07, 2019 by Mukul singla
Dell - Product power button damaged Open
We have ordered one laptop from Flipkart the brand name is Dell Inspiron ** **** series model product brought date was **th-March-**** and received date was **th-March-**** and place in Hyderabad. We have received the item with damage of power ...
Mar 24, 2019 by SAMBA SIVA REDDY KAMATHAM
Dell - Company is refusing to return Open
I brought a dell company laptop from dell exclusive store. I bought this laptop on *th Feb ****. Before taking a laptop, they told me that it runs * or * hours on the game. But actually, it did not run more than * hours. They told that it would...
Feb 17, 2019 by Rajat kaliya
Dell - Laptop windows is fake Open
i bought a laptop dell vostro from flipkart on **th august.after * month my laptop windows got expire...but on the flipkart site it was shown genuine pre installed windows.its been more than ** days i have registered a complaint.but flipkart ca...
Oct 22, 2018 by ronak dass
Dell - Dell is not repairing or replacing the system Open
I have bought a laptop from US in December **** with an International premium support warranty for * year, which clearly states that I am eligible for dell premium support service anywhere in the world. Now, I am facing one or other issue from ...
Aug 16, 2018 by Garvit Omer
Dell - Defective Inferior quality laptop Closed
Highly disappointed and unsatisfied with Dell services. I purchased a Dell Inspiron **** in the month of July ****, within a month of purchase my system broke down I was suggested to get the hard disk replaced by the customer care after the ha...
May 22, 2018 by Mamta Hate
Dell - Received a Inferior Quality Lapto Closed
I bought my Dell Inspiron **** Laptop On **-**-**** from a Dell Exclusive Stores,****A, Munusamy Salai, Bangaru Colony, KK Nagar, Chennai, Tamil Nadu ******. Its been hardly a single day I have used, but I found a major problem with the laptop...
Apr 12, 2018 by Srinivasan Santhanam
Dear Sir Madam I bought Dell Inspiring Laptop Tag DBF**** on ** July ****.And I bought an Additional warranty for * years and I paid extra amount also. So the concern is my battery drying very Fast so this reason I called Dell India Ltd so they...
Mar 13, 2018 by Harish kumar s
Dell - DELL Computers Does Not Honor Its warranties Closed
On Saturday, November **, ****, **:**:** AM Dear Karesh, (works at Dell India) Thank you for nothing but hours of wasted time and the experience of a corporate giant's management team so terribly embarrassing itself. I'll use your ...
Nov 13, 2017 by Dr. Donald C. Smith
Dell - Product defective. Closed
The company with Dell Laptop Model has a manufacturing defect and is sold like hot cakes in the market. I replaced the laptop * times but still the company is not ready to accept that their is a Manufacturing Defect on every model of Dell Inspi...
Sep 26, 2017 by AYUSH GUPTA
Dell - Defective laptop Closed
I bought a laptop from compuindia (dell online sale partner) and received in evening of ** April **** but it was defective (distortion in sound), I reported the issue in morning of ** April ****, as per policy of compuindia, if defect is report...
Sep 03, 2017 by Dinesh singhal
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