Dell
- Prolonged Delay in replacement of Laptop PENDING FOR 45 DAYS Closed
K Sthitapragna filed this complaint against Dell on Dec 08, 2021
Resolution Demanded:
Apology
Refund
Replaced
Damages
Very depressed with the product quality as well as service of DELL. See the Date wise developments given below:
*. Date of purchase: **th October ****; E Commerce Platform: Flipkart; Seller: Indospirit Private Limited ,
Ship-from Address: Building no *, Mouza Chandipur, Harinarayanchak & Amraberia in JLno. *,** and *, uluberiaDistrict Howrah,West
Bengal ******, Howrah, WEST BENGAL, India - ******, IN-WB
GSTIN - **AAFCI****P*ZE
Price: Rs.**,***/-
*. Date of Receipt: **th October ****
*. Date on which laptop stopped working: **th October ****
*. Date of complaint lodged: **th October ****
Till date, complaint has not been resolved. Its already been ** days.
After spending such a huge amount, we are left with no laptop and our work is highly hampered.
Neither Dell Technical support team nor Dell Replacement team could resolve issue till now.
Are you brand?
Are you Lawyer?
Dell
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
Related Complaints
Dell - Dell laptop issue Closed
i have purchased a laptop from dell showroom and i am facing issues in this product from last one year sometimes its speaker issue , keyboard issue or other but dell doesn't provide any technical support to resolve this problem even though my l...
Aug 07, 2024 by Ankur Goel
Dell - Touchpad issue Closed
dell inspiron ** **** touchpad issue or software issue i dont know but the dell service are not responding to me it is in under warrenty ...
Sep 10, 2023 by Tarun Kumar
Dell - Selling second hand product Closed
I had purchased my Dell laptop Vostro **** (Tag number *TCPN**) on **nd Nov **** and got replacement and it was delivered to me on *th December **** the but the warranty has been started on **th of October **** and due to mismatch of date of ...
Aug 18, 2023 by Anmol shahi
Dell - Laptop under extended warranty with massive trobule Closed
laptop super slow not usable. visited service center and called for onsite service too. no resolution. ...
Jun 12, 2023 by sahaj agrawal
Dell - Service Closed
Due to bad product and poor service provided by Dell representative my laptop got damaged beyond repair. Now they are consecutively changing dates and promises since ** days. Still don't have a proper date and time of when my laptop gets repla...
Apr 14, 2023 by Utsav Khemka