Good news! Very soon you will be able to file consumer complaints easily via our mobile app. We are building a small mobile app for filing consumer complaints. With this mobile app you can file consumer complaints easily from your mobile devices. The app will also provide facility to update the status of your consumer complaints by marking them closed or resolved.
We have almost completed all the basic modules in the app like a dashboard, File a complaint, Service Selection, My Complaint, Activity Logged, talk To A lawyer, Vcoins, etc. Check the below screenshots to view the user interface which we are designing. We hope you will like it 🙂
In order to use this mobile app, you need to first need to download Voxya mobile app. After this, you will be able to file a consumer complaint by providing details of your complaint and the resolution which you require. Also, it is possible to select the premium services (Sending legal notice, Preparing Case documents, Notice Copy, and Talk To A Lawyer) in the app and pay for these services via Net Banking, Wallets, UPI, Credit card or Debit cards.
We have added a section “Record Your Complaint”, you can record your complaint instead of typing using the voice record option. You can also raise your request for a lawyer consultation for your consumer case. We also provide an Activity logs section in my complaint section where consumers can track the status of activity logged by consumer or the Voxya team. We solved all the problems related to complaint posting and this provides the easiest way to post or track your complaint status easily via this mobile app. Hence, you can post multiple complaints against multiple brands by using this single mobile app. You can also check the status of all your consumer complaints and update them if they are resolved by the company.
Initially we are building an Android app but very soon we will be releasing an iOS app too. We hope that this mobile app will play a significant role in posting & resolving consumer complaints quickly. Please feel free to send your comments and keep posting your consumer complaints!