Real Estate Complaints : File Complaint against Builder

real estate complaints

There are many instances where builders have sold properties without the original or necessary documents or they have failed in honoring the commitments they made. You will find many people having Real Estate Complaints against builders or original owners. So it becomes necessary that while purchasing a property either from a builder or the current owner, you need to verify the documents such as encumbrance certificate and hence can save yourself from problems later.

It is advisable to carry out a complete check, before buying a property, since a hefty amount of money gets invested when you buy property. After thorough research, we have enlisted a list of documents to be verified before buying property. It is imperative that you go through these documents and verify these important documents before you invest your hard earned money and life savings in buying a property. This will keep you from superfluous problems a while later.

Transfer of Property Act 1882, Real Estate Regulation and Development Act 2016, & Registration Act 1908 are the Property Laws which governs the transfer of properties in India.

Documents required to be verified before purchasing a flat from builders:

1. Title deed
2. Construction Clearance
3. Approved Plan
4. NOC from Concerned Authorities
5. Land Use Certificate
6. Encumbrance Certificate
7. Occupancy Certificate

Documents to be verified before buying a Plot or Resale Flat:

1. Sale Deed
2. Mother Deed
3. Conversion certificate
4. Khata certificate
5. Power of Attorney
6. Tax Receipts

You can easily verify these documents by visiting online state portals of Madhya Pradesh, Uttar Pradesh, Bihar, Rajasthan, Punjab, Tamil Nadu, Karnataka, Maharashtra, & Gujarat.

Know your rights as a Consumer

After investing your hard earned money for purchasing a flat under construction, a plot, bungalow, or a duplex apartment, you might go through project delays, property frauds, defaults on agreement or more if you have bought a project from a wrong developer. But don’t worry law is there to protect you as Consumer.

You can send a legal notice to the builder or developer before filing a formal complaint. Thereafter if you do not get the remedy or the builder/developer does not respond to your legal notice then you can file a formal real estate complaints under Consumer Protection Act 1986 by depositing stipulated fees through demand draft.

If your claim is < Rs. 2 million – District Consumer Disputes Redressal Forum will hear the plea

If your claim is between Rs. 2 million & Rs. 10 million – State Consumer Dispute Redressal Commission will attend the plea

If your claim is > Rs. 10 million – National Consumer Disputes Redressal Commission will entertain the plea

You can submit your real estate complaints in regard to sub-standard construction work, fraud in booking, imposing hidden charges, cancellation of real estate project, delays in construction or possession etc.

Do you need help in filing Complaints?
If yes, then you should contact to file a consumer complaint against the builder/developer in India. Voxya can help you to file assisted Consumer Complaints against them and can help in getting resolution quickly.

How to file a Complaint against false Advertisement?

The impact of commercials on customer’s decision is absolute. In our day to day lives, we are frequently besieged with deceptive commercials. For example HUL’s (Hindustan Unilever Limited) commercials are not only repulsive, but also clasp dusky people to a pyramid of airy hopes that utilizing these creams will make them fairer in a flash. For instance, HUL’s advertising strategy for Fair & Lovely has always been analogous to “kaale ko gora bana de”. Do you think utilising this cream will truly make you a fair?

At the outset, there was no comprehensive enactment to direct these deceptive commercials, they were regulated by the courts, government, tribunals, and the matters were settled case to case basis.

Finally, Advertising Standards Council of India (ASCI) was established to crack its whip and bring companies to book that spurn the rules. The duty of ASCI was to resolve complaints received from Consumers & Industries based on its code of advertising practice. So, you can now file complaint against false advertisement in India.

How to file a complaint against false advertisement?

You can register your complaint against false advertisement at ASCI in many ways :

1. You can address a letter to The Secretary General, the Advertising Standards Council of India (ASCI), 717/B, AURUS Chambers, S S Amrutwar Marg, Worli, Mumbai 400018.

2. You can send complaint against false advertisement to

3. You can register complaint online at or

4. You can contact ASCI on 1-800-22 –2724 (toll-free).

5. You can also write to WhatsApp number +91 77100 12345.

6. You can use mobile App ASConline to complaint against false advertisement.

Who can make a Complaint?

Complaints against false advertisement can be filed by general public including government officials, consumer groups, etc., Suo Moto complaints from the member of the ASCI Board, CCC , or the Secretariat and, Intra-industry i.e. complaints from one advertiser against another.

Complaint under Consumer Protection Act, 1986

An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and for matters connected therewith. The consumer will be entitled to following reliefs:

1. Refund of money equivalent to the price.

2. Compensation for any loss or injury suffered.

3. The opposite party may be ordered to issue corrective advertisement to neutralise the effect of misleading advertisement.

4. The court can also award punitive damages and costs of litigation to the consumer.

ASCI consists of 21 members which includes 12 members are from civil society and nine from the industry, who can help in resolving your complaint against false advertisement. But do you need assistance in filing complaints? If yes, then you should contact for filing a consumer complaint against company in India. Voxya can help you to file assisted Consumer Complaints against misleading brands and can help in getting resolution quickly.