One more success story!
A customer hailing from Thrissur, Kerala successfully resolved their complaint against Maruti Suzuki with the help of Voxya, a trusted platform in India for resolving consumer complaints.
The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya.
Now, a consumer is happy with the services given by the Voxya team.
What was the Maruti Suzuki Complaint?
According to the consumer from Thrissur, Kerala, he was frustrated with the unacceptable delay in delivering his Maruti Suzuki Brezza ZXI Magma Grey even after multiple follow-ups with the dealer and Maruti Suzuki customer care.
He said, “Despite being promised a delivery date within 2-3 months, it’s now been over 4 months with no resolution. This delay has caused immense inconvenience and disappointment. He was a loyal Maruti Suzuki customer, but the lack of transparency and follow-through was unacceptable.”
Finally, he decided to take legal action against Maruti Suzuki and approached Voxya an online consumer complaint forum.
How Voxya helped a consumer in resolving Maruti Suzuki Complaint?
Using the following steps Voxya helped a consumer in resolving a Maruti Suzuki complaint:
Social Media: We started a social media campaign for a consumer complaint’s maximum impact.
Sent an Email: Our system notified the company about his complaint.
Legal Notice: We drafted and sent a legal notice to Maruti Suzuki via registered post. We also sent a copy to the consumer’s address.
We received an update from the consumer, he got a delivery of Maruti Brezza ZXI Magma Grey from the Maruti Suzuki dealer.
Consumer Testimonial About Voxya – Success Story!
Consumer Binoy from Thrissur said, “The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now.”
If are you also looking for a solution to the complaint, then
File a Complaint Now!