Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Blue Screen Hard DiskProblem (ASUS VivoBook UltraIntel Core Gen 14Inch F) ^Open

I had purchased ASUS VivoBook Ultra K** (****) Laptop (*GB RAM/***GB SSD/Window **/Integrated on dated **/**/**** but in the last ** days a technical problem is coming. My Asus screen showing some error while opening. Here I am showing my scree...

Jun 28, 2021 by Gourishankar K Shinde

Fraud of Purchase (Realme Mobile Telecommunications India ) ^Open

Date of Incident: **/*/** Place of Purchase: Virar - East, Maharashtra Product: Realme Power bank *****MAH Detail of Incidence: Shopkeeper was contacted with reference and I was suggested to purchase *****MAH instead of *****MAH considerin...

Apr 26, 2021 by Mitul Mayank

False pricing and product sold (Mi mobile) ^Open

MI HOME NAME- Mantri Mall MI HOME CITY NAME- Bangalore EXACT ISSUE- I asked the representative for MI highest end mobile phone and he told the highest end mobile phone was **T Pro worth **,***/- but since they are running republic day of...

Feb 12, 2021 by Nikitha

Laptop parts not available 6 months after purchase (Levono Legion) ^Open

I bought a Lenovo Legion Laptop Y*** on Nov ****. Feb ****, laptop charger started giving problems. March ****, laptop was not charging and it became dead. March **** provided the laptop for repair to authorized service center in Shop No. *...

Feb 01, 2021 by DURAIWIN VINOD JACOB

Dell Refund money for defective product (Dell) ^Open

I had purchased a Dell laptop back in February ****. Since then I have been receiving some or the other problem or damage of the laptop. When I bought the laptop I wasn't in premium support warranty. The laptop had faulty hinges because of whic...

Jan 20, 2021 by Rishika Dhanawade

SAMSUNG MOBILE DISPLAY PROBLEM (Samsung Mobile Phone ) ^Open

I bought a Samsung Galaxy M**S Sa Mobile (*GB Mirage blue) for Rs.***** from Amazon online shopping on **st September ****. After a day, the display often goes off when the call comes and goes. I called Samsung Customer Care * times. Accordi...

Jan 18, 2021 by Jobish george

Company sold me a Defected product (Lenovo ideapad) ^Open

I bought this laptop in march ****. as soon as I logged in saw that warranty started * days prior. Asked for the confirmation, no reply from seller or lenovo team. Then after a month of buying I started facing battery issue. Battery dropped fro...

Jan 14, 2021 by Kajal Virmani

Received damaged monitor (surecom computer indore) ^Open

i have ordered L.G. MONITOR FOR COMPUTER.. I RECEIVED IT **.**.**** AND AND WHEN I INSTALLED ON **.**.**** .. I FOUND THE MONITOR SCREEN IS DAMAGED... I WANT A NEW ONE.. ...

Dec 20, 2020 by kathirvel

Sub Optimal Camera on my new MacBook Air (Apple) ^Open

I had purchased a MacBook Air **** from iAstra store (Apple outlet), HSR layout on **-Oct-****. It was immediately noticed that the camera quality was sub optimal and totally grainy. Using the laptop even in daylight was found very difficult gi...

Nov 19, 2020 by Ajith Abraham Punnoose

Withdrawals not being transferred (Playing 11) ^Open

I made in total * withdrawals from the playing** app respectively :- * ) ***** * ) **** *) ***** None of them has been transferred in my bank account yet . Its been nearly ** days ....

Nov 07, 2020 by Dilmeet Singh

False commit (Lenovo India) ^Open

Complaint Submission Thank you for registering your complaint with us!!! Kindly add support@jagograhakjago.com and helplinejagograhakjago@gmail.com in your contact list to never miss any important email. Your complaint is registered with the...

Aug 29, 2020 by Amardeep kumar

Display related issue (OnePlus) ^Open

I brought Oneplus *TPro on **/**/****. From the beginning it’s display blinking, From **/**/**** it’s display became blank( not working) . Went to service centre on **/**/**** they said they will repair it within one day, they called on **...

Aug 20, 2020 by B Raghavender

Complaint against company (Mi Redmi 7 Pro) ^Open

I am upload all my document in his app. But reply by one assist document not upload. But I have record to upload. I have submitted invoice and EMI screen shot upload. But they ask many times. When I upload all document msg by one assist comes w...

Aug 13, 2020 by GAURAV MAHAJAN

BAD SERVICE FROM MI SERVICE CENTER (Xiaomi Mi India) ^Open

SINCE LAST * MONTH I AM FACING ISSUES OF LOW SOUND IN NON CALLING STATE IN MY PHONE (REDMI NOTE *S ). FOR WHICH I HAVE SUBMITTED MY PHONE FOR MULTIPLE TIMES. UNFORTUNATELY SINCE LAST * MONTH THE SAME THING IS GOING ON AS THE CONCERN DEPARTMENT ...

Aug 08, 2020 by Atuf Shaikh

Denied for the screen replacement (Xiaomi India) ^Open

My phone redmi note *s is under warranty and it is having screen issues, it is showing images of recently used apps i have visited customer service center and they told me there is issue with screen and they will replace it, but later they reje...

Aug 06, 2020 by Vasu garg

New Refrigerator not working (Samsung) ^Open

I have been running from pillar to post for the last ** days in order to get the refrigerator in working order. But I am appalled to note the complete apathy towards customer service. Once the purchase is complete, this is one of the worst serv...

Aug 05, 2020 by Navneet

Lenovo tablets not work (Lenovo) ^Open

my lenovo tablet not work .already repair but not work.always created problem from * feb ****.gave repair for lenovo service center .company delivered on ** jul ****.but again tablet is not work ,no start up ,not being charging .so kindly requ...

Aug 05, 2020 by kumar rakesh

Order not delivered (Projector Cart Mini Pocket Laptop One Mix Plus Yoga Laptops) ^Open

View order (#****) to projector-cart.myshopify.com ordered on **-*-**** it has received till today please refund my money...

Aug 05, 2020 by vijay v haldankar

No notification regarding my mini pocket laptop ordered on money paid at same time atpm When will (Onemix 1 s Yoga laptops) ^Open

No message regarding when my gadget will be send to me ? No ,order traking link provided to know status of order. ORDER ID **************...

Aug 01, 2020 by Dr Ajey Shinde

Bad service and impulsive behaviour (Hp ) ^Open

We went for some keys issue on my laptop keyboard... The person there at hp world told us that he will confirm from the company that it will give us free service or not because its * year gurarantee is now ** months old and he said that if keyb...

Jul 31, 2020 by Sanyam jain

Refund of the product (Xiaomi Mobiles) ^Closed

I have placed an order of an MI phone on the *th of June ****. I used their exchange coupon for this purchase. The delivery guy has refused to give me the phone citing that the old phone does not qualify for an exchange. So I have decided to re...

Jun 19, 2019 by S Harish

Refund not credited (Real Me 3 Pro) ^Closed

I ordered a Realme * pro mobile (*GB****GB) Variant on **.**.**** through the debit card. I paid Rs.**,***/- to realme.com. On **.**.****, I cancelled the order and they told me that I would get the refund within *-* business days. I keep on co...

Jun 13, 2019 by Mohammed Anoob A I

Denial for repair of mobile under warranty (OnePlus) ^Closed

My phone was accidentally dropped in a bucket of water by my child. The phone was immediately removed from the bucket and switched off. After that when I visited One plus service centre for the repair of mobile, they are denying the repair by q...

Jun 04, 2019 by Padam Bhushan

Not working and locked (Samsung Galaxy A50) ^Closed

I have bought Samsung galaxy A** through Amazon on ** May **** which is automatically locked and not working. Not displays any menu however ring came but not attended due to screen locked. Please resolve my issue....

Jun 03, 2019 by Ranveer singh

Defective laptop received (Hp Laptop) ^Closed

Reburfix se laptop ***** ka liya jab aaya to pta chala cd rom working me nahi hai, charger duplicate or broken hai, keypad loose hai or auto shut down problem hai. Vapis bhejne per inherited refund ko kha to bole ki upgrade de dety hai differen...

Jun 03, 2019 by Prashant

Defect phone sold to me (Oppo Mobiles) ^Closed

I purchased a new OPPO mobile * months back on Feb **th which costs **,***. My mobile is heating and Internet not working properly. I approached customer care many times. They told need to replace the motherboard and no motherboard available in...

May 31, 2019 by Srinivas

Fixing my laptop on chargeable basis despite under warranty (Hewlett Packard) ^Closed

The laptop screen from one corner is popped out without any wear and tear or accidental damage. I reported this issue to HP when I noticed this while working on my laptop. The technician came and requested me to put it under ADP case as ADP is ...

May 27, 2019 by Nikita Bhukar

Refund not received (Xiaomi Redmi ) ^Closed

My order number is ****************. I cancelled the order before delivery and was waiting for the refund. I called customer service and they said they have refunded the money on * to ** working days and after submitting more complaints (compla...

May 25, 2019 by Nazia iqbal

Poor quality of product (Motorola Mobile) ^Closed

I purchased a new Motorola mobile * months back on Feb **th which costs **,***. My mobile glass got broken when it fell down from a height of less than *ft. It's a new mobile and in product features, it was mentioned that glass was protected by...

May 22, 2019 by Ravi

Extra emi amount was deducted (Oppo Mobiles) ^Closed

* month ago I purchased an Oppo mobile phone from the Aditya Birla Capital. Last month my all EMI was completed. But Aditya Birla Capital deducted money this month also. I need my money back with ** hours....

May 20, 2019 by Yaman kumar

Mobile under warranty but not repaired properly (Xioami India) ^Closed

I purchased my Poco F* phone from Flipkart on ** October ****. In the month of March, my phone's screen got discolouration issue at top left corner. Then, I contacted MI service centre Janakpuri. They said they don't have Poco F* screen availab...

May 18, 2019 by Diksha Sharma

Package is not delivered (Shopingkaro.com) ^Closed

The phone is not delivered. Please help to refund the amount. The given time expires on ** May ****. Take immediate action to the complaint....

May 16, 2019 by KUMMARI LINGAM

Package not delivered (Realme 2 Pro) ^Closed

I ordered a real me * pro mobile phone and I cancelled the order #****. They did not give refund payment....

May 14, 2019 by NARESH KUMAR

Refusing after sales service (Motorola) ^Closed

We bought Moto X* on May **, ****, and it is supposed to be IP ** water resistant. The microphone and camera stopped working when the phone got wet in rain. The service centre refuses to repair my phone claiming that water damage is not covered...

May 08, 2019 by Laksh Gupta

Warranty getting late (Xioami India) ^Closed

I have been using this smartphone for * months after an update from Xioami. My phones network got broken, no cell signal. I went to the nearest service centre filed a warranty repair (changing the board). Now its been * weeks still no response....

May 04, 2019 by Kishor

Defective mobile received (Samsung m30 mobile) ^Closed

I bought a new Samsung mobile m**. Initially, I had hotspot issue and later I got a display issue. Please help....

Apr 29, 2019 by KEERTHI KARUPPIAH

Broke the laptop (SAHIL COMPUTERS) ^Closed

I gave my laptop to repair but they broke hardware and could not repair the laptop. Please help....

Apr 26, 2019 by RAJ KUMAR

Package not delivered (I phone xs) ^Closed

Paid ₹ *** for the I phone xs on */*/**** and still not got the delivery. Please look into it and get the delivery done or else give the money back....

Apr 23, 2019 by Kalavathi Rangarajan

Wrong mobile delivered (Reliance jio) ^Closed

Mene * months pehly Reliance Jio phone liya tha. Wo ab network pakadna band kr diya hai. Mene near service center Manoharpur me sampark kiya. Lekin unhony bola ki hamri galti nhi hai hum kuch ni kar skte hain. Mai bhut pareshan ho gya tha chaka...

Apr 21, 2019 by Ramesh kumar gurjar

Mobile not received (redmi note 7 pro) ^Closed

I have ordered a Redmi Note * Pro */** ram on **th April with UPI payment through phonepe. But my package is not delivered yet. Their customer service also not responding. Please suggest what to do?...

Apr 16, 2019 by Anshu raj