Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Repair service not done (mi note 7 pro) ^Open

My MI Note * Pro *gb variant mobile phone got water damage. I know that it does not include warranty terms but I wanted my phone to be repaired with the charge. I don't need any free cost service but the thing I faced there was they gave me a t...

Jun 19, 2019 by Anubhav gupta

My order not delivered (Redmi 6a) ^Open

My order is the EMI card. I give an advance payment. ********** at this number they called me. The payment method was upi. It was **** Rs. ...

Jun 19, 2019 by Aamin ali

Macbook Air is not functioning (Apple India) ^Open

I ordered Apple Mac Book Air From Flipkart TrueComRetail supplied VIDE ORDER NO OD******************. The product has Flipcart quality assurance. The product reached after the delay of one day on Dt **.*.**** at * pm. I opened the product but i...

Jun 19, 2019 by PRADEEP KUMAR SAHU

Mobile phone not delivered (Iphone Xs Max 256 Gb) ^Open

I have added in their group he said the offer will be stained for * hr only and I have booked a mobile and I have paid money of **** Rs....

Jun 16, 2019 by Abhilash

Wrong service resulted in damage in phone display (Nokia India(hmd Global)) ^Open

I have given my mobile to the service centre which is in Marathalli branch, Bangalore for changing the charging port. My mobile is under warranty. But after the service, my mobile display got damaged. Later I visited the service centre stating ...

Jun 14, 2019 by M SUNIL KUMAR

Fraud done with me (Aman Mobile) ^Open

On **-**-**** I bought iPhone * from Aman mobile Jagdalpur and I paid ***** including tax from my credit card. But the transaction was not successful and after that, I paid ***** through Paytm by the same card but when I reached home I check my...

Jun 14, 2019 by Rahul katiyar

Fake product received (Iphone 6s) ^Open

The bad product delivers to me. Fake setting phone. Please do the needful....

Jun 13, 2019 by K.Nani Babu

Fraud mobile shopping site (Phonekart.in) ^Open

Please help me I ordered mobile from phonekart.in website and did payment transfer online. They delivered mobile in a different configuration. Ordered mobile and charger are old and duplicate. Please help to refund my **** Rs. All the details o...

Jun 13, 2019 by Vivek

Cell is not working properly (Mobile Mart, Gajuwaka) ^Open

I purchased the Celkon mobile from mobile mart at Gajuwaka, opp sBI Bank. After I bought my phone it is giving me trouble in incoming voice and battery backup. I went to shop on **/**/****. At the time of purchase, he told phone has a one-year ...

Jun 12, 2019 by V.sangeetha

Refund is not credit in my account (Realme) ^Open

I ordered a mobile phone Realme * Pro from realme office website realme.com on ** May and cancel ** May. I complained about help or customer care but the customer is not helpful. Then after I complained about mail to the company but I don't get...

Jun 10, 2019 by Govind Rathod

Fraud in the name of loan (Tashi Vision) ^Open

I am a low earning man. I visited Tashi vision mobile shop in Patna to buy a smartphone of under ***** on the day of dhanteras. I chose a phone under ***** but the person who was available at the shop Mr Ajay. Mr Rustom pitched me a smartphone ...

Jun 09, 2019 by Mohammed faiz azam

Package delivered huwa hai par jo samana ana tha vo nhi aya hai jo vivo v9 pro order kiya tha (Vivo v9pro) ^Open

Main vivo v* pro mobile order kiya tha. Mobile ke badle * belt aur * purse aya hai. Parsal kl **/**/** receive kiya tha aur vo apna name neha bta rhi hai....

Jun 08, 2019 by Dileep kosle

Replacement was denied (Xiaomi India) ^Open

Sir/ Madam I booked a mi Bluetooth pocket speaker on *th May this year and received it on **th May. It was working but there was a noise while shaking. I contacted the nearby Redmi Service Center Kannur, Kerala ****** . I showed them the spe...

Jun 07, 2019 by Amal Jose Sunny

Mpokket cheating people (Mpokket) ^Open

I have changed my mobile recently and requested for a loan in mpokket. They are saying that they can't accept loan request due to mobile change and they will accept loan repayments from any of the mobiles and they are saying that it is their po...

Jun 06, 2019 by Hari krishna

Nokia 4.2 bad service bad charger (Nokia India(hmd Global)) ^Open

I purchased a new Nokia *.* mobile phone and had asked for details about Vodafone cashback benefits. It has been more than ** days they responded to the process of claiming the benefit in the same while the charger supplied by them on the **th ...

Jun 06, 2019 by M.Satyanarayana

Parts missing from package (Redmi) ^Open

Purchased Redmi Note *S on ** May **. The product package delivered. But SIM Ejector Tool was missing from the box. Without this tool, I can't put SIM in this phone. So the whole phone is useless for me now. Raised complaint with the customer...

Jun 05, 2019 by Om Hota

Package is not delivered (Jeeves Consumer Services Private Limited) ^Open

...

Jun 05, 2019 by Amit Singh

Wrongly charged for mobile insurance (Times Global Assurance) ^Open

I had approached Times Global Assurance for my iPhone X insurance. They first make you pay online so I paid Rs. ****/-. Then they asked me for my documents, which I provided. During this time they confirmed that if they reject my insurance they...

Jun 04, 2019 by Aishwarya Nair

Reliance digital fraud services (Reliance Digital) ^Open

This is the brief of the problem that I'm facing by reliance digital. I'm a Mtech Computer Science engineering student. I'm telling you this because of shows that I'm a technical sound person to talk about anything related to technology. I had...

Jun 03, 2019 by Shivansh Srivastava

Defective mobile delivered (Samsung) ^Open

I've purchased galaxy M** in the month of March **rd and starting using it a week later after buying a back case and temper glass for it. In the beginning, itself front camera was not good and the faces were looking zoomed vertically even after...

Jun 03, 2019 by SRIJAA PRITHIVIRAJ