Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Bought a defective iPhone (Apple) ^Open

Bought an iPhone ** Pro *** GB on Jan *, ****. From the first day, the iPhone was having some touch issues. I contacted apple support right away through online chat. They suggested me to reboot the iOS as well as to reset my device. Nothing ...

Jan 30, 2020 by Navroop Singh Bajwa

Warranty not provided (Redmi) ^Open

Sir, with reference to above, I would like to inform that i have purchased a mobile REDMI NOTE *PRO NEBULA RED ** GB with * year brand warranty and * months for accessories on dated **-**-**** from flip kart and sold by SHREYASH RETAIL PVT ...

Jan 28, 2020 by RAHUL SRIVASTAVA

Unauthorized international SMS (Apple) ^Open

My iPhone is sending an automated international SMS....

Jan 28, 2020 by Celestine Preetham Lawrence

Bundle of excuses and no service (Lenovo) ^Open

When it comes to shits of thing in world as per me than its #lenovo systems. And more shit is their after sales service team and company coordinators excuses. Excellence is only in excuses. #lenovo team it's for you. After a long wait of * mont...

Jan 28, 2020 by ASHESH SHAH

Warrant claim not being honored (Asus) ^Open

I had purchased an ASUS ROG notebook on **th December ****. On the **th of Jan, the notebook started to crash. Upon booting Linux, I came across the error of segmentation fault. Suspecting it to be a RAM error, I decided to clean and swap the R...

Jan 23, 2020 by Umang Agrawal

Laptop given for service but didn't receive back (Asus Laptop) ^Open

I shared my laptop with the ASUS support team called F* info solutions. After an hour I got a call that they haven't taken my laptop. Confirmation of the collection of laptop was via text. There were two texts that I received. One was confirm...

Jan 21, 2020 by Sitanshu Srivastava

My amount is not refunded to my account (Mi India) ^Open

Hello sir I am samanvitha...I ordered redmi note * pro on **th Jan ****... From mi.com With option to exchange with old phone...and I got a coupon of *** RS/- and redeemed coupon for my new phone...and paid total of ***** RS/- online by debit c...

Jan 21, 2020 by SAMANVITHA

Not entertaining the complaint amd poor stuff (Blackberry) ^Open

I have bought a shirt from your blackberry showroom in shimla on dated **.*.****.Just in one wear(that too was for * hours only) the threads of the fabric started to come out.I made the complaint to the showroom manager and he assured me the s...

Jan 21, 2020 by Ishant Sharma

Payment done but services not delivered and refund not credited (Xiaomi India) ^Open

I had tried to place an order for Redmi Note * phone on **th Nov **** through mi store app (order id - ****************) and the full payment was done using UPI and was successfully deposited into merchant's UPI linked bank account but still th...

Jan 17, 2020 by Zainil Sadik Bharwani

Fraud by shopkeeper (Lenovo laptop) ^Open

Second hand laptop sale....

Jan 15, 2020 by Abhi

Fraud by shopkeeper (Lenovo laptop) ^Open

Shopkeer sell a (second hand) laptop which registered on another person's name and did not give proper bill after purchasing....

Jan 12, 2020 by Abhi

Product not delivered (Redmi Note 8) ^Open

I have Paid money on *st Jan **** and product delivery date given *rd Jan but product not delivered again given *th Jan for Product delivery date still, Product not received again they saying product not getting & amount will be refunded same p...

Jan 09, 2020 by Arishta vinod Vathare

MacBook Pro not working (Apple) ^Open

Apple MacBook Pro MR ***, bearing #C**X**UVJG*H purchased on **th August **** Complaints were lodged twice within Warranty Period *st Service - **-**-**** Right side Speaker low audio- replace the top case with speaker (under warranty) *nd ...

Jan 03, 2020 by Sabu Bhaskaran

Degraded quality of repaired phone screen (Refurbind Tech Private Limited) ^Open

Product/Service -Replacing the Touch screen/Panel of Redmi note *, Serial no -**c***f***** Invoice no.-SP*********** , service no- #CSP**A****** Complaint description. -Provided degraded quality screen and screen stops partial functioning a...

Dec 17, 2019 by Varun varshney

Complete mobile protection of my smartphone (Jeeves Complete Projection ) ^Open

I purchased complete mobile protection for my smartphone max pro m*. I reside a claim for liquid damage for my phone and for that I paid *** for the processing fees. They promised me for repairing in ** days but now it is ** days but nothing by...

Dec 17, 2019 by Karkar Viraj

Not picking up mobile for repairing since last 25 days (Jeeves Consumer Services Private Limited) ^Open

I registered a complain for mobile repairing on ** nov **** and still they didn't pick my mobile. I got the mail on ** nov in which they mentioned pick up schedule and air way bill no of blue dart. I contacted to blue dart representative on ** ...

Dec 10, 2019 by Shalu agrawal

Fraud done by the owner (laptop solutions gurgaon) ^Open

I submitted my iphone *S to this company but he misplaced my iphone *S now he is not answering my calls ...

Dec 07, 2019 by CHIRAG

Money paid but not delivered as per the promised time (Asus India) ^Open

I purchased a asus laptop in oct but there is a scheme of extending the warranty with rs *** and there is a jbl speaker for rs *** the warranty was extended but the last fullfilment of the jbl speaker was of **th nov but till now it is not de...

Dec 02, 2019 by Shah nawaz khan

Over charge and duplicate battery replaced by Motorola Service Center (Motorola (mobile Company) ) ^Open

I have got my Moto M battery replaced by Good Luck Communication, Office No-**, *rd Floor, Satkar Building **-**, Nehru Place New Delhi-******, delhi - Delhi, ***********,**********, **:**-**:** Mon-Sat. They have charged me rs **** and provid...

Nov 21, 2019 by Vikash Kumar

Substandard quality product (vivo) ^Open

So I bought this brand new seeming Vivo v**pro on ** Oct **** which the company is campaigning currently so much but the phone is fake yesterday the phone stopped functioning. The brand new phone lasted only for ** days. I checked the websites ...

Nov 20, 2019 by Aditya Dubey

Samsung Galaxy A50 not working and locked (Samsung) ^Closed

I have bought Samsung galaxy A** through Ashapuara Sales & Service on June **** which is automatically locked and not working. Not displays any menu however rings came but not attended due to screen locked. Please resolve my issue....

Sep 04, 2019 by Bharat Desai

Mobile service issue (Samsung) ^Closed

I have purchased a mobile phone worth rupees *****. After using * month its display has gone brownish but the service centre executive refusing to repair it although my phone is in warranty period. They are saying mobile is damage because of fa...

Sep 03, 2019 by Balam pujari

Need to exchange this phone (Xiaomi India) ^Closed

Actually, I have purchased mi A* phone yesterday I got it and there is a problem with this phone. Sometimes automatically screen goes off and automatically phone restarted. So that I don't want to use this phone and as well many of the features...

Sep 02, 2019 by Ravi Singh

Regarding service centre (Redmi) ^Closed

Customer care fooled us. Charged **** Rs. changed the part without informing us. After repairing the phone becomes worst. It stopped working. The service centre denied giving any paper or receipt. The incident is of Patna, Bihar....

Sep 02, 2019 by Rupam Sharma

Mobile service problem (Asus Smartphone India) ^Closed

SN : J*AAGF**K***HGE This is to inform you that I have purchased Asus Zenfone *z last year and it is still under warranty, I faced two problems till now, *: Main camera taking blurry images all the time so it's totally useless for me. *: Net...

Aug 30, 2019 by Amit Bangali

No service centre of mobile at Nagpur (coolpad) ^Closed

Within **days of purchase, problem during starting mobile. Only logo is displayed. Within warranty. Coolpad told to visit service center at Nagpur, but they haven't signed the contract with service center at Nagpur mobile under warranty...

Aug 27, 2019 by Sunil Nangrani

Apps getting auto closed (realme x) ^Closed

My realme x phone is just ** days old and now its giving a lot of problems. The app are getting auto closed. I am unable to use any features of the app. I have to make call through Google. The call app, message app, mobikwik app, bajaj app, and...

Aug 26, 2019 by Shaikh Faiz

Product not delivered (Redmi Note 7s) ^Closed

I have purchased Mobile Red Mi Note *S (Ruby Red,** GB) (* GB RAM) as per offer on website on **th Aug ****. As per order process I paid the ***% payment as required. After payment I have received order confirmation SMS. But I have not received...

Aug 26, 2019 by Shaikh Ayas

Defective mobile delivered (Xiaomi Mobiles) ^Closed

My uncle bought Redmi Note * Pro (Black, **GB) via Flipkart on **/**/**** for me. But unfortunately on **/**/**** phone stopped working and depicting black screen. To resolve that issue we went to nearest Mi Customer Care Center and they told ...

Aug 26, 2019 by Amit Chaudhary

I have order a Speria Notch mobile phone but not received any phone (Phoneskart.in) ^Closed

I have order a Speria Notch *.* mobile phone and done the payment Rs: *,***.** on **/**/**** but , I will not received any packet by phone kary.in Is this company is froud.....

Aug 26, 2019 by Anil kumar kushwaha

Order not deliver (Mi Mobile) ^Closed

I have booked the order #**** on ** August and today is ** August still I have not received the Order....

Aug 25, 2019 by Pritesh deshmukh

IPhone X got a green line on screen without any damage and apple not considering it (Apple) ^Closed

I have purchased iPhone X in June **** and phone was working properly. Without any damage I caused to the phone there was a green line popped up over night over the screen. I approached apple care and without testing the phone just looking at t...

Aug 24, 2019 by Vasundhara reddy

Delay in service and negligence (Jeeves Consumer Services Private Limited) ^Closed

I bought a zenphone *z from flipkart a year ago along with jeeves mobile protect. On *th july my phone suffered a liquid damage and i filed my claimed with jeeves. My phone was picked on *th July and received on their service center on **th Jul...

Aug 24, 2019 by Gaurav Mehra

Wrong product received (Iphone 6s) ^Closed

I ordered iPhone but they have sent me the watch. So I need to return my product and I need my money back....

Jul 20, 2019 by Nandkishor Dashrath Patil

Faulty phone delivered no customer support (mi note 7s) ^Closed

I have received a faulty mobile Redmi Note *S which is hanging badly. The camera also gets stuck. I need an immediate refund on this but they try to push for replacement or service centre. This is not I have spent ***** for. They said they will...

Jul 18, 2019 by Rahul Uppal

Package not delivered (redmi note 7 pro) ^Closed

Maine Jaipur ke person jiska name Ratan Singh Dhankar cisf Jaipur me post hai apne facebook account me mobile selling ka ad daala tha. Jisko mai order kiya WhatsApp ke jariye. Jiska price declare hua ****/-. Indian army online parcel post offic...

Jul 10, 2019 by Sk Dhruw

Refund of the product (Xiaomi Mobiles) ^Closed

I have placed an order of an MI phone on the *th of June ****. I used their exchange coupon for this purchase. The delivery guy has refused to give me the phone citing that the old phone does not qualify for an exchange. So I have decided to re...

Jun 19, 2019 by S Harish

Refund not credited (Real Me 3 Pro) ^Closed

I ordered a Realme * pro mobile (*GB****GB) Variant on **.**.**** through the debit card. I paid Rs.**,***/- to realme.com. On **.**.****, I cancelled the order and they told me that I would get the refund within *-* business days. I keep on co...

Jun 13, 2019 by Mohammed Anoob A I

Denial for repair of mobile under warranty (OnePlus) ^Closed

My phone was accidentally dropped in a bucket of water by my child. The phone was immediately removed from the bucket and switched off. After that when I visited One plus service centre for the repair of mobile, they are denying the repair by q...

Jun 04, 2019 by Padam Bhushan

Not working and locked (Samsung Galaxy A50) ^Closed

I have bought Samsung galaxy A** through Amazon on ** May **** which is automatically locked and not working. Not displays any menu however ring came but not attended due to screen locked. Please resolve my issue....

Jun 03, 2019 by Ranveer singh