Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Sim card not detecting from last one month (Xiaomi) ^Open

On **th of July ****, I have purchased one Redmi Note * Pro from nearby MI home. After * days of use, I got an issue where the signal automatically disappears and the device shows insert sim. This issue is resolved only after a manual restart o...

Aug 16, 2019 by Aditya Agarwal

Worst response from Nokia service team (Nokia India) ^Open

Within * months of purchase, my Nokia *.* phone started having charging problems. I took it to Udaipur Nokia service centre on ** July. They examined and said that I will get it on ** July. I called on ** July and they told that parts are delay...

Aug 16, 2019 by Manish Surana

Graphic card not repaired properly (Asus India) ^Open

I have an Asus graphic card purchased on Dec *, ****. I have faced an issue in this and gave it to the service centre for repair. I did this twice but they gave me the defective part twice. I am *** km away from Delhi and already spent **** for...

Aug 16, 2019 by VARUN DODA

Loss of personal data (Xiaomi) ^Open

I purchased a Mi A* ***GB from Amazon on **.**.****. A couple of weeks ago, the device suddenly stopped booting and the display's the below message. "Can't load Android system. Your data may be corrupt. If you continue to get this message you...

Aug 13, 2019 by Sreekanth

Refund not initiated even after 10 days (Xiaomi India) ^Open

I purchased the Redmi K** mobile from Mi store online on **st July ****. The product was delivered on *nd Aug **** itself but the product wasn't handed over to me as it was exchanged offer and I asked what is the procedure they said they will b...

Aug 12, 2019 by KARTHIK S M

Worst company, fraud, poor service and no accountability (Lenovo India) ^Open

I ordered a laptop on **th of July ****. Their website doesn't have proper tracking id. They reply mails and with too copy paste content after * days. None of their contact numbers actually takes you to talk to a human. All of them are computer...

Aug 12, 2019 by Devesh

Wrong preorder sent by vivo (Vivo India) ^Open

I had preordered one phone Vivo s* Diamond Black from Karan enterprise súper market Near Lall Market gate Gangtok east-Sikkim but didn't get the exact ordered phone. I got Vivo s* phone skyline so-called retailer. They are denying for exchange...

Aug 10, 2019 by Bhupen Pradhan

Mobile not rectified in warranty period (Motorola Mobile) ^Open

I purchased a mobile from Motorola online. Just after one month, it starts problem like keep on restarting. I approached the Motorola service provider at Alwaye. There I was sitting in their office * hrs and told they can't repair the battery ...

Aug 09, 2019 by K.sajikumar

Damaged my product (Dell India Private Limited) ^Open

Purchased Dell Inspiron **** laptop on **th November ****. Product service tag no. **HKYN* Got the worst customer service with Dell. People here are to make fool out of others in every way possible. I faced an issue on July **** registered a...

Aug 08, 2019 by VISHAL JAISWAL

Damaged with small rubber (Apple) ^Open

I got crack with rubber and had many issues and talk with apple to replacement. But no help provided. Please do the needful....

Aug 07, 2019 by Deep Patel

Battery and screen freezing (Dell) ^Open

I bought a Dell Inspiron Laptop **** having express code number - *********** in the month of December ****. From the very first month, it shows the freezing problem means laptop need force restart for operating the laptop and battery is workin...

Aug 07, 2019 by Mukul singla

Fake phone delivery (Vsk World) ^Open

I got the product from the above-mentioned company. I order iPhone but I got a fake phone very bad phone. I don't get bills and warranty. Please put me out of this problem....

Aug 02, 2019 by Ajesh S

Laptop service scam repairing laptop motherboard with old one without replacing with a new (Computer Service Chennai) ^Open

On **/**/****, I enquired laptop motherboard service at https://computerservicechennai.online/. Computer Service Chennai, No.** Gandhi Street, Adambakkam, Chennai-******, Phone +**-********* /***********. The next day Mr Mani Maran came and to...

Aug 01, 2019 by Vijayaraghavan

Unable to use my phone (Redmi note 7) ^Open

They creating more problems with the new phone that I gave to resolve my problems. But after receiving my phone, I am unable to use my phone. Major problems come on my phone. ...

Aug 01, 2019 by Asif Sattar

Selling duplicate bogus products at original price (Redmi) ^Open

With reference to the above, I would like to state that it is very disappointing to say that Xiaomi India Private Limited is one of the reputed company in India. But its authorized channel partners are selling duplicate bogus products in the ma...

Jul 30, 2019 by Vipul Vyas

Faulty mobile phone sold (Poorvika Mobiles Private) ^Open

I purchased a mobile phone on **th July late evening for Rs.**,***/. Next day noticed that the mobile sold by Poorvika mobiles, Rajapalayam branch is the faulty one. So I contacted the authorised mobile service centre and they clearly have a ce...

Jul 30, 2019 by Hariharan S

Package with expired warranty (Laptopgallery.in) ^Open

Ordered a hp battery got my order which is not under warranty period. (HP provide one year of warranty). When I checked its detail through then I came to know that its warranty expired in 2016....

Jul 27, 2019 by Ankit Raj

Issue with the phone (One Plus ) ^Open

I have already visited the centre for following issues mentioned below *) Touch sensitivity *) Call blurr sound *) Hang *) Auto rotates automatically *) Related to earphone problem But for all these you people only say one solution which...

Jul 24, 2019 by Sathya Prakash Khatri

Complaint regarding Mi's bad services at service centre (Xiaomi Mi ) ^Open

I am owning a device Redmi Note *. Recently I visited one of Xiaomi Mi's service centre at Azamgarh UP for replacement of display ( it was cracked ) and problem in power and volume buttons. They submitted my device and give me a paper with wri...

Jul 23, 2019 by M.K. Malik

Regarding warranty issue (Warrantybazaar) ^Open

Jun **th I was bought OnePlus * mobile from Togofogo website and they provide the *-year warranty from Warrantybazaar. I have received defect handset and I raised the complaint in togofo for a refund but they told it is a small issue. Please co...

Jul 23, 2019 by Tadi Pavan Kumar

Not satisfied with the company (Samsung) ^Closed

I purchased a Samsung galaxy s* on **th October ****. After * months its getting failure and customer service told me that it has liquid damage and physical damage and goes out of warranty. But I am not satisfied with that’s all. And the serv...

Feb 24, 2019 by Vipin verma

Defective piece (Samsung Galaxy) ^Closed

Im purchesed new samsung A* mobile . When i started use i found some issue regarding audio plug and charging . Next day i reched samsung care latur. they told me u r problem is sorted out automaticlly. After some time i started facing same issu...

Jan 31, 2019 by Sagar tiwari