Paytm - Hello sir paytm blocked my account not unblocking it lying to me Everytime I say to them they say

Hello Sir I'm Gitesh from Pundri District Kaithal State ( Haryana ) paytm blocked my account on ** May **** I have received msg on my phone in night that they have blocked my paytm Account I have to contact there customer care executive inorder to get unblock my paytm Account so I already contacted them regarding my issue of blocked Account number - ********** & I get reply from them afterthat
This is reply I get from paytm on Twitter discussion

Hi, We have been reported of a fraud transaction by [ dcb bank ] and you have received money which included part of that fraud transaction. Hence we have blocked your account. Now in order to get it unblocked, please provide us the lawful reason for the purpose of receiving the disputed amount in your wallet and the service being rendered to the sender of money. If any proof of services rendered has been issued to sender like invoice/bill etc kindly share the same. Else kindly share your justification/explanation for receiving the amount. Please be noted that your justification/explanation will be considered as your legal statement and may be shared with law enforcement agencies, when & where needed. Also share the scan copy of your KYC Docs i.e. Pan Card and Aadhar(Both Side). For Reference: The p*p transaction id is - *****B***A*J Date/Time- **/**/**** **:** AM Amount - INR **,*** Sender Name - RAM BAHADUR SINGH Thanks!

I already given them answer of that transaction recive in my paytm Account still my account is blocked
Next I get another reply from them on Twitter

Hi, We have been reported of another fraud transaction by [ User] and you have received some amount which is part of that fraud transaction. Hence we have blocked your account. Now in order to get it unblocked, please share with us the purpose of receiving the disputed amount in your wallet and the service being rendered to the sender of money. If any proof of services rendered has been issued to sender like invoice/bill etc kindly share the same. Please be noted that your justification/explanation will be considered as your legal statement and may be shared with law enforcement agencies, when & where needed. Also share the scan copy of your KYC Docs i.e. Pan Card and Aadhar(Both Side). For Reference: The p*p transaction id is - *****B***HE* Date/Time-**/**/**** *:** PM Amount - INR **** Sender Name - SARJU ************ Note:- Sender is not the complainant Thanks!
I already SENDED them details of this transaction that was received in my paytm Account the services already given to sender
Here is other reply I get from them on Twitter

Hi, We have been reported of a fraud transaction by [ Warangal police ] and you have received some amount which is part of that fraud transaction. Hence we have blocked your account. Now in order to get it unblocked, we need written approval from police to unblock your account. Kindly coordinate with the police authority at below mentioned contact details and ask them to drop a mail at cybercell@paytm.com directing us to unblock the account. Inspector of Police, Cyber Crime Cell, Warangal Police Commissionerate, Email id : cybercell-wrl-wrlc@tspolice.gov.in You may also give reference of subject line of their mail to us which reads as "Please stop fraudulent transaction and refund the amount into the actual victim's account...(****_Dinesh)". Transaction disputed is : - Txn Id *****B***HE* wherein you have received an amount of INR **** from SARJU ************ into your PPBL on ****-**-** **:**:** Thanks!

Now they say I have to contact warangal police commisoner I already contacted him by call & say him that my paytm Account is blocked & paytm asked me to contact u & he blocked my number afterthat saying I'm not using paytm . Next I msg him on Whatsapp that number provided to me by paytm of warangal police commisoner - K.Janardhan Reddy,
Inspector of Police,
Cyber Crime Cell,
Warangal Police Commissionerate,
Contact Number : +**-**********.
Here is it
Now I get reply on Whatsapp from warangal police commisoner
Your account will not defreezed till the offender apprehended. Please cooperate because fradulent amount was transferred to your account
Here is it
& Next send email to cybercell-wrl-wrlc@tspolice.gov.in this email I'd of warangal police commisoner from my paytm registred email I'd - giteshbangia***@gmail.com to unblock my paytm Account & I get reply from that
You are indirectly involved in this case that's why we freeze your Account. Please cooperative with us and provide the details we required in our investigation if we will satisfy with your answers then we will unfreeze your Account.
I already given them all the details they want with my adhar card pancard still my account is blocked paytm not unblocking it - ********** my paytm Account number
Also they say this to me
Some unknown fraudster having mobile number ************ transferred ****/- fraudulent money to your Paytm accont having mobile number ************ on **-**-****. Please provide the complete information regarding the fraudulent transaction. Until and unless if you are not responding in a proper way we consider you as a fraudster, who involved in this crime.
I already given them all the details I have
Unblock my paytm Account I not know Clearly about this matter what happens I already provided services to sender .
Hello sir

I not know that person directly who transferred **** INR To My Paytm Account But I know a person who is involved in this matter +************ he need Telegram auto chat bot & I give him afterthat he pay me money of **** Inr from that {Sarju} Name Account & u saying that is fraudulent transaction that I have received in my account so I don't know that he is fraud & transfer money to my account from a fraudulent ACCOUNT So I Request u to kindly unblock my paytm Account I don't have any thing to say in this matter all I know that +************ this person send money to my account I don't know from where he get this money but I given him service for what he paid to me here is screenshot of that
& After sending this to warangal police I get reply from paytm on Twitter

Hi, We have been reported of a fraud transaction by [ Warangal Police Commissionerate] and you have received some amount which is part of that fraud transaction. Hence we have blocked your account. Also we have recovered amount from your PPBL ************ and are working on refunding the the same back into the source bank account of victim as per directions of police. For Reference: The p*p transaction id is - *****B***HE* Date/Time-**/**/**** *:** PM Amount - INR **** Sender Name - SARJU ************ Note:- Sender is not the complainant Thanks!

Now they say other thing to me that they have successfully recover amount from my paytm PAYMENT bank account number -************ & working on to send it back to source bank account of victim as per directions of police

Why they recover amount from my paytm PAYMENT bank account while I already provided them all the details they need in there investigation
I want all my money back from paytm & I want my PAYTM Account unblock - ********** this number paytm blocked it & not giving me a good answer Everytime lying to me very bad customer support they not picking up call also not provide resolution of my issue of Account blocked all they provide support via Twitter or paytm app on **×* help I contacted them on all these platform still my paytm Account blocked
Also they say me to ask to warangal police commisoner to drop a email to - cybercell@paytm.com directing us to unblock my paytm Account number - ********** I already do that still no reply no response I get from warangal police commisoner & still my account & my money in it of **,*** rs is still blocked
Please help me to get my money back from paytm they are lying to me not resolving my issue

Regards
Gitesh