How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Swiggy - Received wrong food items but Swiggy won t replace it Open
I ordered * mutton dishes but receiceved chicken instead.On complaining their automated chat system asked me to upload photos of food items which i did.On this the system asked me to mail the issue and then their executive will solve problem in...
Jul 12, 2023 by Aatish Kale
Zomato - Wrong items got delivered and no resolution for the issue Open
I got wrong items as whole from the zomato order, though I tried to contact the support soon, I couldnt reach them due to poor customer support from zomato. I have even sent mail to the order@zomato.com as they requested with both video and ima...
May 09, 2023 by Rohit
Swiggy - Different food items sent Closed
I have ordered * Chocolate Mousse Bomb Pastries from Karachi Bakery Costing Rs. ***.**/- But received * other DIfferent pastries. I have contacted swiggy customer support immediately for replacement of the product but no response. Immedia...
May 04, 2021 by Lavanya
Swiggy - Item missing Open
Dear sir/madam April **th I ordered food from swiggy,from mc Donald's restuarant in my order some items are missing regarding this immediatelyI contacted swiggy support through chat but bot automatically sent mail to swiggy customer support and...
Apr 21, 2021 by Suman v
zomato food app - Poor quality of food rotting items delivered Open
Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: Ordered items were pathetic, items were rotting. Dal makhni, paneer were served stale & spoiled. Rotting smell was c...
Dec 25, 2020 by Samrat Chakraborthy
Swiggy - Swiggy cancellation fee dispute Closed
Placed a complaint for a missing food item with swiggy . They gave an option to refund or said they ll send the food item but it was too late and we had already eaten . Now , they are charging me a cancellation fee for a ‘ missing item’ whi...
Oct 02, 2020 by Anuradha turner
Zomato - Items missing in my order Closed
Ordered from KFC banjara hills through zomato on **th september *.** pm Order no ********** * item, chicken hot wings were missing and zomato was not giving me a solution irrespective of the emails, and chats with zomato support staff . ...
Oct 01, 2020 by Rakesh Melam
zomato food app - Refund and food quality Open
i ordered in zomato *th sep .In that order quantity missing and bad smell. i caht with customer support ,they said, your money will refund in your account within * business days ,. ** is completed, i raise a mail also .but no use, i ate that f...
Sep 16, 2020 by pavankumar g
Swiggy - Company not provide the proper solution Open
I have order food from SWIGGY but I have received a different item with some missing items and then I contact SWIGGY regarding this but their behaviour is really worst and they offer me ** rupees coupon in front of my *** rupees this is really ...
Jul 17, 2020 by Nikhil Singh Pawar
Swiggy - Items not delivered and not giving refund Closed
I ordered fruits and vegetables from Swiggy worth INR ****. I recieved only items worth INR ***. I did not receive INR *** worth of items at all. When I contacted customer support, they said they can only refund INR *** amount of money as per p...
Jul 13, 2020 by Mahima Maheshwari
dominos pizza india - Late delivered Item Missing and Tastes Awfull Open
firstly in this pandemic they have received permission from government to operate and , then there are items on the app which I added which are missing now in my pizza, now the pizza delivery started approximately ** minutes after placing the ...
Jun 03, 2020 by Pratik Baliram Patil
Swiggy - FOOD ITEMS WITHOUT MFG EXPIRY DATE DELIVERED Closed
I have order following items on Swiggy Amul Butter *** gms, Hersheys Spread Cocoa ***gms & Baking powder vide order Order No: *********** dt **.**.**** The items Amul Butter & Hershey Cocoa Spread are not having Mfg. Date/Expiry Date. Am...
May 10, 2020 by M D V V PRASAD CHOWDARY
Zomato - Not delivered and cancelled later Closed
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...
Apr 02, 2020 by Himanshu
Zomato - Scam inside zomato Item cancelled Open
For order ID :********** the item was cancelled for no reason. For *.**hrs there was no activity, i contact restaurant he say he reported no response. My customer support chat is blocked by them for no reason . Only way i can contact them is ma...
Feb 28, 2020 by Dinesh
Swiggy Bundl Technologies Pvt Ltd - Items were missing in food ordered Open
I had my parents aniversery on ** February and for Rs.*** which includes chur chur naan thalis (*) which costs me Rs. *** it is a part of total meal i have ordered and where they didn't sent me this item as it was missing when i received the fo...
Feb 19, 2020 by Anshul singh rana
Swiggy - Swiggy Items missing No refund Open
I have ordered one full Grill chicken with Order ID '***********'. But I have received only half Grill chicken. When I have asked for refund, they were willing pay only Rs **.**, where as cost of missing will be Rs ***. I didn't accept the...
Feb 08, 2020 by Habeeb Shaik
Swiggy - Swiggy misleading customers Closed
Order No: *********** Cheesy Alfredo Pasta *. The image that swiggy has posted on the swiggy app is completely different from what was delivered. I'd placed an order for Alfredo Pasta. This was not my first order from Pizza Hut. There is ...
Jan 07, 2020 by Bhanu Prathap Yadav P V
Swiggy Bundl Technologies Pvt Ltd - Item missing Closed
I've ordered * items (* veg fried rice, * chilli gobi, * panneer **, * falooda) on **-Jan-**** @ *.** PM with swiggy. Order # ***********. Among * items, falooda was missing. When I asked the delivery partner, he told me to contact the swigg...
Jan 06, 2020 by Ezhilarasu
Swiggy Bundl Technologies Pvt Ltd - Swiggy Ordered food items were missed 3 out of 5 Open
I have ordered * items from Swiggy which costs around ₹*** on *st Jan ****. But Swiggy has delivered only * items. rest of * items were missed to deliver. We have identified that, In restaurant bill shown only for * items which was de...
Jan 04, 2020 by Subbareddy Ambati
Swiggy - Missing items in the order and rest item which received was uncooked and too oily Closed
I ordered * item from swiggy from tunday kebabi (indirapuram) on *st january ,**:** PM ,Order ID:*********** *-mughlai pratha -* pcs which was missing from the order which I received (i opened the order in front of delivery executive ,he was t...
Jan 03, 2020 by Vikas kumar singh
zomato food app - Received a totally wrong items Closed
Order no. ********** I ordered a mutton liver and mutton keema from madeena hotel using Zomato But i received a totally different items chicken fry and chicken masala and then i raised a compliant against a this by means of mailing to given...
Nov 29, 2019 by Vijayaragupathy
Swiggy - Received wrong items Closed
Order id #*********** i ordered mixed sweets but i got laddus i informed to customer care agents but there is no proper help i want my refund right away...
Nov 28, 2019 by Saikumar
Swiggy - Spillage of items in the order Closed
I have ordered a beakfast items from the swiggy and what i got is a items with splillage of chutney all around the cover. When i asked for the refund the are not able to provide me.They said that they'll provide a coupon worth **rs. Please help...
Nov 26, 2019 by Varun
Swiggy - Different items and some missing item delivered Closed
Ordered Meal from swiggy. On the App it was mentioned that I will get * roti, * vegetables(* paneer masala), water bottle, sweet,rice. However i received Parota in place of roti, in place of paneer masala received potato masala, didn't receive...
Nov 15, 2019 by Ashish jha
Zomato - Items missing when food delivered by zomato Open
I had ordered * rotis, * mushroom bhaji, * biryani, but * rotis were missing when order was delivered, when i called shiv sagar restaurant they told delivery guy look at the order and bill, approves and only then he leaves for delivery whereas ...
Oct 29, 2019 by Shreya Singh
swiggy and Aroma coffee house - Items are different from what I ordered Open
I order #*********** Veg nuggets ** PCS through swiggy from Aroma coffee house, Tirupathi. I got Items are different from what I ordered * roles (I don't know the name of that I hope roles). I asked to refund my money. They are always treating ...
Aug 31, 2019 by Syamsundar
Swiggy and zomato - Swiggy and zomato had missing orders and all they did was just apologize Closed
I had ordered kfc from Zomato and few items were missing , not only that they always place my order and then cancel ... This happens twice.. also I get the refund late Swiggy gives ** percent off but also reduces the quantity and quality ... ...
Aug 31, 2019 by Vishwani
Swiggy - Item got missing Open
I ordered rasgulla from swiggy annapurna sweets gpnda and I ordered ** rasgulla but the gave me only ** and * were missing....
Aug 30, 2019 by RIZWAN KHAN
Zomato - Missing items in the order Open
I have placed an order with Zomato with Order #********** and it has been more than a day and a half that I have reported the issue on Twitter but somehow nobody at Zomato seems to care! The order was supposed to contain "A sunny Thali to beat ...
Aug 28, 2019 by Soumya Goda
Zomato - Some items are missing Open
I ordered pizza,burger,french fries and a Coke from wings n pizza shop in zomato .but I received only burger and pizza and I didn't received my French fries and coke worth RS **.i complained in customer service but their are not responding...
Aug 25, 2019 by Krishna sai
Hungrii budiies - Items are missing from my order Open
Today August *, I ordered * single pizza from Hungrii budiies. But mozzarella cheese was missing from both pizzas. They served us simple uncooked base with a coating of mayonnaise with a sprinkle of corn. I make a complaint to take the order ba...
Aug 04, 2019 by Dazy
Zomato - Item missing refused to refund/replacement Closed
On *th July I have placed an order from zomato * boneless chicken biryani with extra raita and mushroom masala. But I have received only biriyani rice and extra raita was missing. Regarding this I contacted zomato they refused for replacement/r...
Jul 10, 2019 by Suman v
Zomato - Zomato gave wrong food and harass me mentally and physically for last two days Open
I ordered two food on **th June ****. But I received item missing with the food product. Zomato told me to refund Rs *** but since then they told me every day that "at days end you will get your money". They told me two times means for two days...
Jun 13, 2019 by Arthita Batabyal
Swiggy - Item missing from order Closed
Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...
Jun 02, 2019 by Anuradha
Swiggy - Item missing spillage issue on swiggy Closed
This is unfortunate but this is the third time I am using a different platform to complain against swiggy. My order number **********. *- First of all I have found one missing item from my order i.e one maharaja vada pao out of two that ruined...
May 18, 2019 by Rajat
Swiggy - Missed my items in my order gave a coupon which is in return my money Open
Order food of quantity * in swiggy pop out, received only *. I did a chat they said we apologise and give you a coupon of *** once accepted it tells can't apply for pop out. *) They wasted my time. *) Didn't return my original amount and in r...
May 18, 2019 by John chandra Teja
Uber Eats India - My order item is missing Open
I place the order to singlas from uber eats. I ordered the butter masala dosa+vada. The delivery boy delivered but the samber was missing from in the bag. Singla says they put everything in the bag. I try to contact the delivery boy but his pho...
May 18, 2019 by Shyam saini
Burger King - Item missing in the delivery Closed
I ordered a burger along with fries and Pepsi (*** ml) from Burger King through swiggy. The delivery boy does not give the Pepsi with delivery. When I call him for an item missing he started blaming that company didn't give him the Pepsi. Then ...
May 12, 2019 by Sumit kesari
Zomato - Refund denied and food not delivered Open
Order No: #********** Order Date : **th Apr'**, **.**pm Amount: Rs ***/- Experienced a harrowing situation with Zomato on **th Apr'** (Mon). I have faced issues earlier regarding refund, late deliveries etc but Zomato had treated the situat...
May 07, 2019 by Anwesha Bose
Swiggy - Does not refund for missing items Closed
Swiggy does not refund when an item ordered is missed. Regardless of the item or time either they will say they would deliver once again which is waste. They will never care and will not refund....
May 07, 2019 by Mani
Swiggy - Food delivered had missing items Closed
I ordered a veg greek salad from swiggy and it had missing items. When I asked for replacement they denied the same. After escalating it they are saying to get back to me on call and I never received a call. Now on escalating it again after * d...
May 05, 2019 by Aman Gupta
Shetkari Hotel - Food items were missing Closed
I ordered some food from the Shetkari hotel Sinhagad Road. I paid in advance and food items were missing. It happened twice the same thing. I don’t believe in Swiggy food packaging services. It is totally waste of money and mood....
May 04, 2019 by Mayur pujari
Uber Eats India - Charged a cancellation fee without delivering food Open
I placed an order from Uber Eats and one of the items was missing at the time of delivery. When I complained about it to the customer care, they simply refused to help me and cancelled the order without calling the restaurant. The delivery agen...
May 04, 2019 by Anwesha Chakraborty
Swiggy - Cancellation fee wrongly charged Closed
I ordered Item A + B on swiggy and prepaid for the order. The delivery boy called me to inform that half of my order (Item A) is not available. He offered me to replace missing items of order with Item B only. If I would have wanted Item B, I w...
May 01, 2019 by Sweta
Swiggy - Items not matched Open
I ordered food from the restaurant name Subbayya gari hotel at Hyderabad but when I got the ordered beverage was missing. I made a complaint about that till now no one responding and they closed the issue in the app. I am totally dissatisfied w...
Apr 26, 2019 by Makkena Venkateswara Rao
Zomato - For missing items in the package Open
I ordered food from the Zomato. But I received some items missed from my package. When I asked for the refund. They refused and I didn't get my money back from Zomato....
Apr 23, 2019 by Harsh
Swiggy - Items spilled and package broken Open
Items were spilled and the package was broken. Swiggy closed the conversation without any solution. I want to file a strong complaint against swiggy and strong action needed to be taken....
Apr 22, 2019 by Rajesh Mehrotra
anant bhog nawabganj - Selling items over MRP Open
I visited Anantbhog restaurant situated at nawab ganj and ordered one plate chowmein and * mountain dew. When the bill came I was shocked to see they are charging so much for mountain dew MRP Rs.**. Similarly, they are charging an extra amount ...
Apr 19, 2019 by Sanjay
Zomato - Not deliver the correct order Open
Today I placed an order with Zomato. They deliver the order but one item from that order was missing. At the time of delivery, the delivery agent was in a hurry and ask me to rate * stars for their service but he asks me to do it soon. I reply ...
Apr 17, 2019 by Ritu shukla
Swiggy - Incomplete order delivered against full payment Open
I ordered butter soya chap gravy, butter paneer gravy, butter soya chaap masala worth Rs. *** from Sharma Paneer Tikka, Bathinda. An item(butter soya chaap masala) was missing worth Rs.***. I immediately reported the problem to the restaurant a...
Apr 13, 2019 by Gursimran Singh
Swiggy - Items missed from the order Closed
I have ordered food items but didn't get delivered. Please do the needful....
Apr 12, 2019 by Shantle sequeira
Swiggy - Company refused for refund Open
A chocolate shake was missing from the food I received and swiggy didn't give my refund for that and neither did they deliver the missing order. They just gave me a Rs ** coupon. ...
Apr 11, 2019 by Kanishk Rathi
Swiggy - Items were missing from the delivery Open
Some Items to be delivered were missing. Their customer support didn't give a satisfactory response. ...
Apr 11, 2019 by M. SAMEER
How to file a complaint against Company?