Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

University forcing students to pay advance fees in lockdown (pdm University) ^Open

I am a student at PDM University, Bahadurgarh(private University) of the computer science department (BCA *nd Year). In this pandemic, My university is forcing students to pay advance fees or the student will not be able to give end semester ex...

May 06, 2020 by Sam Daniel

Blackmail by faculty of Sharda University (Sharda University) ^Open

...

May 05, 2020 by R S

Byju s not returning their product tablet (BYJU'S) ^Open

Byju's not returning their product (tablet) and not returning my money after * months of complain. Their product is not useful for my child and their behaviour is so arrogant. They do not reply in email and call back after *-* days of several ...

May 03, 2020 by Dwarka tiwari

Amity university online mba not approved by distance education council (Amity University Online Noida ) ^Open

Hi team, I took admission in amity university online MBA in july ****. Currently I am in *th semester and some one told me that amity was not approved for online education in ****, when I checked from my side I got to know that it is not app...

Apr 29, 2020 by Divesh rai

Refund not processed (Dr Apj Abdul Kalam Technical University) ^Open

On April **th there was a option of paying carry back exam fee on University website, so i did on **th april but after that on **th april we got exam form and when i filled it it shows to pay again carry exam fee. I tried to contact on call, w...

Apr 29, 2020 by Raj kamal

ORIGINAL MARKSHEETS AND DEPOSITED FEES NOT RETURN (RITEE COLLEGE OF NURSING CHHATAUNA MANDIR HASAUD RAIPUR M NO ) ^Open

Respected sir /madam, maine **/**/**** ko Ritee college of nursing chhatauna , mandir hasaud raipur me admission liya tha ,meri family me achanak financial condition kharab ho jane ke karan mai disco...

Mar 10, 2020 by Lata sahu

REFUSED TO CANCEL AND REFUND (BYJUS LEARNING PROGRAM) ^Open

My eldest daughter who is still studying in school recently received a phone call from BYJUS & the representative of BYJUS (so called Councillor) wanted to arrange a meeting at my residence on the pretext of helping my daughter in her academic ...

Feb 26, 2020 by DANIEL ARKIBOR SYIEM

No proper services from my college (Global Institute Of Engineering And Technology) ^Open

Dear sir/Mam, My Name - V.Jalakandeeswarar My College Name - Global institute of engineering and technology Melvisharam Vellore Complaint against :- Mr. Suhash Correspondence I written a suicide letter and I tried a suicide attempt, b...

Feb 25, 2020 by V.Jalakandeeswar

Deficiency in services of Job for CA (Teach Smart Learning Solutions Private Limited) ^Open

Opposite Party - Teach Smart is an education service provider having franchise of Bank Edge (who provides various courses in Banking). Provided Invoice is under Registered Company Name “Teach Smart Learning Solutions Pvt. Ltd”. They Marke...

Feb 22, 2020 by Shubham Desarda

Refund Denied (Frankfinn Institue Of Air Hostess) ^Open

The Frankfinn Institute targets lower middle class people and makes money with them. They called me for a free seminar to discuss carrier goals. Post that that they kept calling to take admission. I was also told that the course is worth * ...

Feb 17, 2020 by Aditi Parmar

Bijus company has cheated on us (Bijus) ^Open

One of the representative charan from biju forcefully come to our house to do session then he has taken registration fee also done enrollment now we want to cancel this product he was not answering my phone calls. I lost my amount and mentally...

Feb 08, 2020 by Suma

Applied Unfair Means Unnecessarily (Delhi Technological University) ^Open

Respected Sir/mam, In November **** mistakenly there was phone in my pocket during the examination, after **-** min invigilator asked to put the phone in the bag, if anyone has it by mistake. So I stood up and went to keep the phone. Then he s...

Jan 30, 2020 by Khursheed Aqueeb

Cancelation of learning app (Byjus learning app) ^Open

I purchased the Byjus Premium Product (learning app) for my son studying in the *th standard. I purchased it for Rs.*****. But he is not able to follow the app and I requested for cancelation of the App. But they are saying that it can't be can...

Dec 20, 2019 by Kashmeera

Cheating on Degree (MK Eduworld ) ^Open

I was told that I'll get my degree in * months. I and my friend joined them as they told us it's legal and psc and UGC granted. It's a distance education approved by the government, they said. But it's almost * years and I didn't get any update...

Dec 16, 2019 by Sanju T

Poor service of a coaching institute (Neo gate academy ) ^Open

I have joined a coaching institute for gate on September ** till date nearly *.* months passed away in those months nearly *.* months there are no classes held and even now the institute not helping the classes even my exam is very near I. E., ...

Dec 03, 2019 by Sai Narasimha

Cancelletion and return (Byjus) ^Open

मैंने byjus जी उसे कैंसिलेशन और आर्डर कैंसिल करने के लिए रिक्वेस्ट करी ... मेरी फाइनेंसियल प्रॉब...

Nov 17, 2019 by Preeti massey

Education consultant cheated (star education) ^Open

This is Shankar from Tamilnadu Tirupur, recently I received an email stating that I'm getting university admission with lesser fees with a validated and reputed university. Her name (RAMYA ACCUSED), Mysore Mobile number of the accused +*****...

Nov 08, 2019 by Shankar

Refund issues by Extra marks (Extra marks ) ^Open

Extra Marks Mentor Mr. Soumik Saw personally visited my home on dated **/**/**** and convinced us to purchase their * year ICSC class-V level education package through electronic gadget(Order ID:-*f**e*-*******)course fees worth of Rs.*****/-wh...

Nov 06, 2019 by DIPANJAN SUR

Too much Fees charged (Richmondd global school) ^Open

The school charges annual fees every year...and at the time of quarterly fees payment, on the name of development fees, practical charges, IT charges, they charge so much amount from the parents. I want to complain against the Richmond global ...

Oct 18, 2019 by Prinkal goyal

Received wrong Documents and a year of Harassment (Suresh Gyan Vihar UniversityDE) ^Open

My name is Simmi Jaiswal and I have enrolled for MBA in HR in October **** through SGVU (Enrollment no-sgvu**D*********). I am writing you this mail to show you my pathetic condition due to mismanagement and lack of proper support to the studen...

Oct 04, 2019 by Simmi jaiswal

Cancellation of Ms admission process (Byjus) ^Closed

I purchase the ms consultant and I have applied for the cancellation but they r not responding to my mail and calls...

Jun 25, 2020 by Giraj Sanwal B

Cancellation of order (Byju s) ^Closed

I want to bring your attention that i had purchased online classes with TAB for class ** CBSE. TAB was delivered to me on **th May ****. Since classes were not good, we intimated on **th June **** about the cancellation of order via E-mail on ...

Jun 22, 2020 by Manish agarwal

Admission form frauf (Lucknow university) ^Closed

I have paid twice admission form fee on the official website of lucknow university from my debit card they deducted ₹**** And dost gave any admission form please help me ...

Jun 12, 2020 by Prashant dwivedi

Not providing online classes in the medium advertised and refusing to refund the fees paidfees paid (Allen career institute kota Rajasthan) ^Closed

I registered my son for the online crash course for JEE **** on *th of June ****. The medium of classes were advertised as English. I paid the full fees for the course on * th of june ****. It was mentioned in the fee receipt also that the med...

Jun 10, 2020 by Neelima V

They gave us different tablet and given tablet is also not working it s been 2 months my problem not (Byju s the learning app) ^Closed

We buy byju's learning kit for class *-** firstly the gave us different tablet we complaint against it but we got no response and now the given tablet is also not working it's been * months almost we are complaining against the tablet but we go...

Jun 07, 2020 by Tanish

Byjus not refunding my amount (Byjus learning app) ^Closed

Hi, we took Byjus learning course for my *yrs old son. The package included courses of *st, *nd, *rd grades for a cost of Rs. **,***. We took this decision when we were persuaded by Byjus counselor to enroll for subscription for the same day. W...

May 27, 2020 by Bhanu Prakash Pendurthi

Extra amount is being taken that is more than mrp (New and second hand book dealer ) ^Closed

I purchased mppsc mains answer wriying practise book of mukesh maheshri which is of ** rs. And this is sold at ** rs which is more than mrp..ki dly take an action against the dealer of guna madhya pradesh ...i told him to sell it on the prfct p...

May 12, 2020 by Kajal sharma

Payment Issue (Byju) ^Closed

Dear Sir, I have taken Byju learning app service for my daughter Debdutta Ghosh on Feb ****. As per agreement I have paid ***** initial payment and rest of the payment with **months EMI. First EMI **** got deducted on march * th. After that fr...

May 07, 2020 by Debasis Ghosh

Misled by seller (Manoeuvre Education) ^Closed

I bought MH CET * year LAW MOCK TEST series from manoeuvre education and expiry date of tests was **th April but they Expired it on **th April . I am feeling purely MISLED ....

Apr 30, 2020 by Sejal Kishor Patil

Return the courses (Byjus) ^Closed

I want to return the packaged by the byjus as company policy ** days return but now company not tack back that courses ...

Mar 25, 2020 by Sudhanshu goyal

Do not refund money (Byju ias) ^Closed

Girish More...

Mar 11, 2020 by Girish More

2 times EMI deduction in a month (Byjus) ^Closed

* times EMI deduction in a month since last * months. Told about this to their representatives but no response from there side. It is still continued. Even called their customer care number but they didn't responded on it. I paid * installmen...

Mar 10, 2020 by Soumya Dubey

Return of the tablet froud byjus customer care (Byjus) ^Closed

I had purchased Byjus class **th product for my son from Mr. Mudasir Hussain (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund ...

Mar 06, 2020 by Ashok kumar

Not return Byjus kit (Byju) ^Closed

My name dhaval Bhatti We have received our order kit on Dt -**-**-****. But it made my kid very disappointing.. The kit is easily catch heat while using it.. Also we have saw a video in which some of such teblet blast,so we are very terr...

Mar 01, 2020 by Dhaval Bhatti

Students treated as slaves (Amrita Vishwa Vidyapeetham) ^Closed

In Dept of Mechanical Engg., Coimbatore Ettimadai campus students voice shut completely. Professor torture students mentally through indirect means such as cancelling attendance, wantedly failing in subject, etc. Complained to HoD direcly but t...

Feb 07, 2020 by Mithun Vaisnav

Cancellation and refund (Byju ias) ^Closed

I have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than ** days still they are telling us to wait for the cancellation and refund .It does not take this much time for cancella...

Jan 25, 2020 by Indrasena Bahoj

Cancellation of program (Byju ias) ^Closed

I purchase byju product on ** October but by using this l am not satisfied with this. Then on *st November l called to salesman Sourav sen who came to our home that l want to leave this study then he told me call me tomorrow.when l called to hi...

Jan 05, 2020 by Sheetal

Cancellation of program (Byju ias) ^Closed

Sir I am Sheetal . I buy products from byju . Then I am not satisfied with theirs service. Also my family condition d are not well from two months . I called to byju team to cancel it without refund but they are unable to cancel it. All know...

Jan 03, 2020 by Sheetal

Poor Management and unprofessional approach (Gd Goenka Toddler School ) ^Closed

Poor management and unprofessional leaders at GD Goenka Toddler school, Pallav Puram Meerut. Though it is a franchise but eventually it is getting bad name to the group. Parents have stopped sending their kids to the school. ...

Dec 03, 2019 by JASKIRAT SINGH JAGGI

Telling us to wait for cancellation (Byjus) ^Closed

We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...

Nov 27, 2019 by Mahek Altaf Kureshi