Education Complaints
We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in the all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes.
However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many private institutions in cities like Bangalore, Chennai, Pune, Mumbai etc promise that the students will be provided with nutritious food but on joining that nutritious food is nowhere to be found.
The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution?
There are many online grievance portals which are specially focused on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without involving your parents, what are your options?
First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem.

Famous Edutech and Online Education Companies of India
Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Covid has made online education even more popular and millions of students are learning online. This gave rise to the ed-tech space and the creation of hundreds of online education businesses like:
- Byjus
- Dexler
- Whitehat Junior
- Testbook
- Gradeup
- Pariksha
- Upgrad
- Educomp Solution
- NIIT etc
These are some of the leading online student platforms in India. These online education platforms are not only used by students in big cities like Bangalore, Pune, Mumbai but also in smaller cities like Patna, Indore, Kanpur etc.
Most Common Edutech and Online Education Complaints
With education going online, hundreds of individuals face different problems. The most common education complaints faced by Indians are:
- Unable to cancel subscription
- Unable to get refund after cancellation
- Getting no customer support
- Getting wrong learning material
- Unable to use edtech platform due to technical issues
Now the question comes how to resolve education complaints as most of these online edutech platforms are not reachable through a physical office to support students and parents.
How to resolve Education Complaints?
So if you are someone who took some online learning course or learning material but you are not satisfied with the service or you are getting troubles that the company is not resolving then try these below:
1. Contact Education Company:
You should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :
Byju's Customer Care Number - +91 9243500460
Gradeup Customer Care Number - +91 9650052904
Testbook Customer Care Number - 1800 833 0800
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411
2. Use Social Media:
Secondly, you should try to contact education companies through Social Media. Social media is one of the most efficient feedback channels for people and the education companies usually have teams to monitor the complaints. Try to use appropriate hashtags, handles and mentions.
3. Send a Legal Notice:
If the customer care executives are unwilling to resolve the complaint then the next best step would be to take legal action against the education company by sending legal notice. You should hire a lawyer to send a legal notice to them as sending notice on a letterhead of a professional lawyer is always a better option.
4. File a Consumer Case:
You should approach the consumer court / consumer forum if you do not get any resolution for your education complaint. If even after sending legal notice via advocate you are not getting any resolution then filing a cse in forum should be your goal. Consumer forum deals with consumer complaints and helps in getting justice if your rights as a consumer have been violated.
We at Voxya help in taking legal action against companies. We generally receive around hundreds of education complaints every month. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc. and we resolve them by utilizing our business, social and legal network across India. So, if you are frustrated, what are you waiting for? File a complaint today to get justice.
Complaints
Disappointing Experience with Skill Lync Issues with Policies and Customer Support (Skill Lync and Eduvanz ) Open
I enrolled in Skill Lync's course in April ****, expecting to receive high-quality instruction and support. However, my experience with Skill Lync has been disappointing due to several issues with their policies and customer support. One of ...
May 12, 2023 by Milind Nanotkar
Refund and cancellation of my emi (skilllync and Eduvanz) Open
I Shahid Waquar, I had enrolled skilllync course in PG hybrid electric vehicles on **st January **** but right now I am not able to continue with my course due to financial issues. My EMI is **** rupee pr/month for ** months. The thing is I bel...
May 11, 2023 by Shahid Waquar
Playing with students marks (IGNOU (Indira Gandhi National Open University)) Open
. I GOT have written well In blis exam AFTER REVALUATION(COSTED Rs.*** ) MY MARKS WERE REDUCED TO ** i.e * MARK LESS ! WHEN I'M SURE TO PASS THIS EXAM WITH GOOD MARKS. IGNOU is playing with students life well I have confidence on my answer ...
May 05, 2023 by muthyala Ramya sree
Cancellation and refund of Byjus (Byjus) Open
Dear Sir, We opted Byjus online classes for my son who is studying in *th Std the validity of the course was from May ** to May **. This course was enrolled to us by Mr. Dhruv Parikh student counsellor. From very beginning we has issue with...
May 02, 2023 by Bhuwendra Singh Karki
Skilllync and eduvanz loan cancellation (Skill Lync and Eduvanz ) Open
I joined in hev course in June of ****..till January I've paid emi it's like ***** rupees and I've completed only * modules out of **..I told them multiple times to cancel my course but they are not closing..in February I've blocked all their...
Apr 25, 2023 by Abdur Rahman Shaik
Byjus looted me (Byjus) Open
I was cheated and looted by my training manager nishu sagar and his manager maaz, in training time i have to punched * unit as i have already completed * unit and * unit dp was paid almost **** but emi was not processed successfully my training...
Apr 24, 2023 by Sushmita agrahari
Refund is not been initiated since 9 months (Byjus classes) Open
This is highly disappointing that even after multiple calls ,emails and complaints we didn't got our refund back nor any initiative has been taken from byjus team. It's been a year we took a trial package of ** days and was insured by byjus's r...
Apr 24, 2023 by Malvika
Certificate not getting after completed 4 years (Aid Education Malappuram ) Open
I am writing to express my dissatisfaction with the lack of progress in my application for a B.Com certificate. I have completed my degree exam * years ago, and yet I still have not received my certificate or any compensation. Even worse, you h...
Apr 24, 2023 by Sarath R
Online course emi harrasment (Skill Lync and Eduvanz ) Open
I am Engineering Graduate I am Enroll Skill lync Online Full Stack Web Development Course i.e Post Graduation Program Because they calls me and give false statements like if you have afford and Want high paid salary in top mnc's tier * companie...
Apr 20, 2023 by Vishal Borase
No response on refund after cancellation (Byju Classes) Open
We have joined Byju's **th CBSE classes. Within ** days as per company policy, we have sent the cancellation of the course with proper reasons. It has been more than ** days, so far we have not got proper response on my refund....
Apr 15, 2023 by R Balasubramanian
Need refund for my course fee (Byjju s Claases) Open
Not refunding my money, neither there is any response for classes....
Apr 13, 2023 by Priyashree Basu
Refund not credited (Byjus) Open
I purchased the course and cancelled it also courier their product back but my money of installment of Rs **** didn't credited back to my account ...
Apr 12, 2023 by Harsh jindal
Education scam (Simplilearn Solutions Private Limited) Open
I enrolled for cloud computing program after getting bugged by annanya Rajan She gives me asurance that I won't have any problems with the course and she will be there to guide me . She didn't inform me about the refund and loan policy she m...
Apr 12, 2023 by Sankhadeep Dutta
Intellipaat IU Global Mba Program With Intellipaat Students Hard Earned Lacs of Rupees on Stake afte (Intellipaat ) Open
I had taken admission last year through intellipaat for IU * Year MBA program by applying for *-year Global MBA program IU Germany from Intellipaat. During admission thousands of promises were given to me about support, aid and various additio...
Apr 06, 2023 by KINKAR CHOUDHURY
Refund not credited and course cancelled (Byjus) Open
I purchased the course and cancelled it also courier their product back but my money of installment of Rs **** didn't credited back to my account ...
Apr 05, 2023 by Harsh jindal
Refund not credited (JEECUP) Open
.H ?*G* L**?/> .G*> JEECUP *K* (,* * *G&( *M/> ************ ,M*> K* (*?*?*) *G $@**G &L* @ > **? .G .AG *>@/ *I*?GM(? .A>(>, *>>, A*@(* .?*> * .H(G &?(> ** *?$,* **** K *B*M# *M**G* *A*M ***** *A*/G .> ?/> *G...
Apr 05, 2023 by Akhilesh Chaurasiya
Ufaber Edutech Private Limited Asking refund due to not deliverable packages and dissatisfaction (Ufaber Edutech Private Limited) Open
Hello, Sir I'm writing to let you know about a recent encounter I had with Ufaber Education Pvt. Ltd. and discovered how they mislead people in such difficult circumstances. I'm Aiteshyammuddin Kazi, and when I first contacted Deepti Goyal an...
Apr 02, 2023 by Aiteshyammuddin Kazi
Not cancelling my course (Byjus) Open
I called byjus several time to cancel my aakash byjus courses and cancel my emi but they didnt gave me complete resolution ...
Apr 02, 2023 by Krishna Sharma
School Admission fees refund (Vibgyor group of Schools Survey No 12 Hissa No 1 to 5 City Survey Noand 597 Pimple Saudagar Taluka Haveli District Pune Tel 91 Tel) Open
*. We paid Admission fees with registration charges for our * year old daughter admission to Grade * named Preksha Sachdev- **th December'** paid via Google Pay- Rs. **,***/- & via Credit Card- *,***/- *. Admission confirmation email recieved ...
Mar 29, 2023 by Deepa Kewlani
Refund not processed after cancellation (Byjus Home Tution) Open
I subscribed for Byju's Home Tution for my son Abhijnan Routh (student) on February *, **** by paying the entire amount of tuition fees for one year. The terms were for four weekly classes. Byju's could not find a suitable teacher for the same ...
Mar 23, 2023 by Nilanjan Routh
Took ad (Byjus Company ) Closed
Last year August k aspas shyd mujhe particular date yaad nhi h ..mere bete k liye video call k liye msg aya sidharth naam ka employee tha vo usne humse kaha k ap ***** rps do toh hum **tk online classes lenge apke bete ki apko bahar tuition den...
Jun 13, 2022 by Savieta Khushal
Regarding the bad services of byjus (Byjus learning app) Closed
I want to cancel the byjus course because of their bad services and the fake promises which they did at the time of taking the subscription,but now they are not fulfilling anything properly,the live classes are not so good and satisfactory.At...
Jun 12, 2022 by Shristi kumari
There is no service or support from past inspite of our regular followup and complaints (Byju) Closed
We are registered Byju for our son for Senior KG. That year they provided the material and the gadget. After that till now total *yrs there is no support or material or any service from them inspite of our regular followup calls and complaints...
Jun 10, 2022 by Kranthi akunuri
Refund against cancellation (Byjus) Closed
This is with reference to the SO-**************** Dated **th Feb’**. Student Name- Aadarsh Pal father’s Name- Anil Kumar. There is lot of issue in compare to the discussed during the meeting. Request you to, Please cancel the order and refu...
Jun 08, 2022 by Anil Kumar
Refount amount (Byjus) Closed
I purchase a byjus product. loan ammount rs *****. pay for ** months each emi rs ****. *st loan emi pay * july **** than after all emi pay in right time from bank mandate. one emi pay by me on line **-**-**** so total loan has been doposit by ...
Jun 07, 2022 by Rakesh gurjar
Not Cancelling the program (Byjos) Closed
A person named Hemraj called me in March **** and asked me to join the Byjus class for my son Abel Richard. But he dint informed me about exist the program on certain days time. i saw my son not adaptable for the classes conduct by byjus. i ask...
Jun 04, 2022 by Priscilla Mary
Package not delivered and money not refunded (Byju) Closed
I have purchased cat cource from byjus in january but package is not delivered to my so i have cancelled my order but my money is not refunded to me till now...
Jun 04, 2022 by Atul sharma
Low quality zervices (Byjus) Closed
mangament bahut non responsive h aur student ko leke bikul aware nhi * month ho gya aaj tk prblm solve nhi ki h aur mentor k naam pe mazak h bss ...
Jun 03, 2022 by Pankaj
Refund amount not recieved (Byjus) Closed
I have not received the refund amount since a month.** people call and then there is no output.They hear the same thing again and again and take no action ...
Jun 01, 2022 by Anushree Nishant
FRAUD SALES (Byjus) Closed
Today I informed you that all types of Big companies Cheat their customers Directly or indirectly. @byjuraveendran and @avansefinancialserviceslimited Now I will tell you one of my personal experiences with BYJU'S company . one of the sales ...
Jun 01, 2022 by SONU SINGH
Cancellation (Byjus) Closed
I have ordered a byjus junior kit and registered for cancellation but it's been ** days stiil not got any reply for my emails and all ...
May 31, 2022 by Archee mewara
False EMI deduction (Byjus) Closed
Dear Sir/Madam I've taken byjus course of INR ***** and in the form of loan EMI and filled a nach mandate. Later we dropped out the classes within ** days and now the new loan was ***** which we paid through net banking. Even after full paymen...
May 25, 2022 by Kushagra Agrawal
Cancellation this plan (Byju s) Closed
Customer care dont have reply any cancellation from my mail and not pick up my Registered Mobile Number **********...
May 25, 2022 by Reyansh N patel
Fraud and cheat (Simplilearn) Closed
The sales person from Simplilearn Sagar Gowda Kapil Jadhav Called me to take the course and was told that it is no cost emi After taking the money they didn't respond to any of mails and ignored my calls After that now I have to bear...
May 25, 2022 by Sapna Rai
Bjyus cancellation and refund (Byjus) Closed
Have tried reaching byjus cancellation team for refund. Sent multiple emails but no response...
May 24, 2022 by Vaishnavi
I don't like byju's that's why I don't want to go further with byju's and I also change my stream...
May 24, 2022 by Anjana mangal
Want to stop EMI and want refund if possible (Byjus) Closed
I enrolled in Byju's **** November ** and Byju's fraud with me and no one responds and keeps the phone hang on always .I tried several times but I am not able to cancel my course they are number .* fraud and not even helping .they just keep gi...
May 23, 2022 by Kanchan Mukherjee
Refund of Subscription fees (Byjus) Closed
Support team & counselors is very unprofessional, i was give the payment ****/- on **-**-****, as token money for subscription of KG student but due to some term and condition which was not in my favor. that time i said to counselor (Kajal Sahu...
May 23, 2022 by Nitesh Gupta
They are not refunding my money of 3000 (Byjus ias) Closed
I am not able to complete the byjus IAS course, but I played **** firstly to them now they are saying refund is not possible ...
May 22, 2022 by DIVAKARA K V
Cancellation of the program (Byju) Closed
Sir I have taken their program on ** April, ****. But for the cancellation of the program I have informed to Mr Navpreet (**********) on * May by phone. But they are not cancelling my program. I will loss ***** Rs. please help me. My contact nu...
May 22, 2022 by Gagandeep Singh Kheeva
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Complaint filed against: Byju's