Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Refund not processed (Dr Apj Abdul Kalam Technical University) ^Open

On April **th there was a option of paying carry back exam fee on University website, so i did on **th april but after that on **th april we got exam form and when i filled it it shows to pay again carry exam fee. I tried to contact on call, w...

Apr 29, 2020 by Raj kamal

ORIGINAL MARKSHEETS AND DEPOSITED FEES NOT RETURN (RITEE COLLEGE OF NURSING CHHATAUNA MANDIR HASAUD RAIPUR M NO ) ^Open

Respected sir /madam, maine **/**/**** ko Ritee college of nursing chhatauna , mandir hasaud raipur me admission liya tha ,meri family me achanak financial condition kharab ho jane ke karan mai disco...

Mar 10, 2020 by Lata sahu

REFUSED TO CANCEL AND REFUND (BYJUS LEARNING PROGRAM) ^Open

My eldest daughter who is still studying in school recently received a phone call from BYJUS & the representative of BYJUS (so called Councillor) wanted to arrange a meeting at my residence on the pretext of helping my daughter in her academic ...

Feb 26, 2020 by DANIEL ARKIBOR SYIEM

No proper services from my college (Global Institute Of Engineering And Technology) ^Open

Dear sir/Mam, My Name - V.Jalakandeeswarar My College Name - Global institute of engineering and technology Melvisharam Vellore Complaint against :- Mr. Suhash Correspondence I written a suicide letter and I tried a suicide attempt, b...

Feb 25, 2020 by V.Jalakandeeswar

Deficiency in services of Job for CA (Teach Smart Learning Solutions Private Limited) ^Open

Opposite Party - Teach Smart is an education service provider having franchise of Bank Edge (who provides various courses in Banking). Provided Invoice is under Registered Company Name “Teach Smart Learning Solutions Pvt. Ltd”. They Marke...

Feb 22, 2020 by Shubham Desarda

Refund Denied (Frankfinn Institue Of Air Hostess) ^Open

The Frankfinn Institute targets lower middle class people and makes money with them. They called me for a free seminar to discuss carrier goals. Post that that they kept calling to take admission. I was also told that the course is worth * ...

Feb 17, 2020 by Aditi Parmar

Bijus company has cheated on us (Bijus) ^Open

One of the representative charan from biju forcefully come to our house to do session then he has taken registration fee also done enrollment now we want to cancel this product he was not answering my phone calls. I lost my amount and mentally...

Feb 08, 2020 by Suma

Applied Unfair Means Unnecessarily (Delhi Technological University) ^Open

Respected Sir/mam, In November **** mistakenly there was phone in my pocket during the examination, after **-** min invigilator asked to put the phone in the bag, if anyone has it by mistake. So I stood up and went to keep the phone. Then he s...

Jan 30, 2020 by Khursheed Aqueeb

Cancelation of learning app (Byjus learning app) ^Open

I purchased the Byjus Premium Product (learning app) for my son studying in the *th standard. I purchased it for Rs.*****. But he is not able to follow the app and I requested for cancelation of the App. But they are saying that it can't be can...

Dec 20, 2019 by Kashmeera

Cheating on Degree (MK Eduworld ) ^Open

I was told that I'll get my degree in * months. I and my friend joined them as they told us it's legal and psc and UGC granted. It's a distance education approved by the government, they said. But it's almost * years and I didn't get any update...

Dec 16, 2019 by Sanju T

Poor service of a coaching institute (Neo gate academy ) ^Open

I have joined a coaching institute for gate on September ** till date nearly *.* months passed away in those months nearly *.* months there are no classes held and even now the institute not helping the classes even my exam is very near I. E., ...

Dec 03, 2019 by Sai Narasimha

Cancelletion and return (Byjus) ^Open

मैंने byjus जी उसे कैंसिलेशन और आर्डर कैंसिल करने के लिए रिक्वेस्ट करी ... मेरी फाइनेंसियल प्रॉब...

Nov 17, 2019 by Preeti massey

Education consultant cheated (star education) ^Open

This is Shankar from Tamilnadu Tirupur, recently I received an email stating that I'm getting university admission with lesser fees with a validated and reputed university. Her name (RAMYA ACCUSED), Mysore Mobile number of the accused +*****...

Nov 08, 2019 by Shankar

Refund issues by Extra marks (Extra marks ) ^Open

Extra Marks Mentor Mr. Soumik Saw personally visited my home on dated **/**/**** and convinced us to purchase their * year ICSC class-V level education package through electronic gadget(Order ID:-*f**e*-*******)course fees worth of Rs.*****/-wh...

Nov 06, 2019 by DIPANJAN SUR

Too much Fees charged (Richmondd global school) ^Open

The school charges annual fees every year...and at the time of quarterly fees payment, on the name of development fees, practical charges, IT charges, they charge so much amount from the parents. I want to complain against the Richmond global ...

Oct 18, 2019 by Prinkal goyal

Received wrong Documents and a year of Harassment (Suresh Gyan Vihar UniversityDE) ^Open

My name is Simmi Jaiswal and I have enrolled for MBA in HR in October **** through SGVU (Enrollment no-sgvu**D*********). I am writing you this mail to show you my pathetic condition due to mismanagement and lack of proper support to the studen...

Oct 04, 2019 by Simmi jaiswal

Carpenter fraudulant quality material with no service within a month (Krishna Kitchen And Interior) ^Open

I gave a furnishing contract to this carpenter for my * bhk flat and to my surprise the work he did in kithcen started falling out as well as getting rusted .he also promised me few more work which is still pending and from last two months he i...

Sep 23, 2019 by Pankaj mishra

CANCELLATION OF PACKAGE NOT DONE IN TIME (Byjus) ^Open

Dear Sir/Mam, An executive from BYJUs, Mr. Ankush Baboria visited our residence and explained us about the learning app from BYJUs. He told us about the offer and the fees that can be paid through easy EMIs through Bajaj Finance. The tot...

Sep 18, 2019 by Lavneesh Atri

Substandard coaching classes refusing refund (Techavera Solutions) ^Open

I reached out to Techavera as a working professional looking for GATE coaching in Statistics (ST) on weekends; Techavera advertises themselves as providing coaching for all kinds of competitive exams as well as professional courses. *. I was ...

Sep 17, 2019 by Hardik Shah

Recovery of dues (Rps International School Sector 89 Gurgaon) ^Open

I have rendered services by supplying Bags and Watches to school during February **** and services were duly performed for Rs *,*** and Rs ***** respectively. After multiple follow ups I have not received any payment till date. I met several ti...

Sep 12, 2019 by Anuradha Chandgothia

Regarding management problem (Green Valley Public School) ^Closed

Mere bete ki tabiyat theek nhi thi. Maine test ki wajha se school bheja. Half time ke docter ki opportunities thi jab mai lene gya to bola ki school time nhi jane de sakte jab chutti hogi tabhi ja sakta hai. Kya mere bete ki health aur uski jaa...

Sep 03, 2019 by Mohammad Adil

Not returning money back (Fitternity) ^Closed

Fitternity not giving money back even though they cancelled the class and thats why i want to cancel every other associations with them in the future. Also what about my travel expenses, as class was cancelled after i reached there....

Aug 24, 2019 by Vanshika agrawal

Cancellation of order & issued refund (Byjus) ^Closed

BYJU’S representative Ishant Rawat visited my house on **.**.**. He processed the registration and get forms signed by me stating that it was registration formality. In our meeting he insists me, Madam, if you purchase now immediately (For Gr...

Aug 21, 2019 by Megha

Complaint regarding Byjus fraud (Byjus) ^Closed

This is complaint/fraud regarding returning of product to Byjus. Person Name Mr Ansh from Byju's, Bangalore (Ph- ***********) visited our house regarding the selling of Byjus study material tablet (INR *****) as he told us if we didn't like the...

Aug 14, 2019 by Shailendra Mohan

Online certification course from simplilearn (Simplilearn) ^Closed

I bought a certification course from simplilearn and the exam passing criteria was **% and I got **% marks in the exam. But they still failed me and when I asked them they said that now they have changed the requirements and they forgot to upda...

Jul 29, 2019 by Sunil Joshi

Refund of money (Toppers 25 IAS and RAS coaching) ^Closed

Mene Jaipur se RAS ki coaching start ki thi Toppers ** institute se ** june **** ko. Shuru mai jab baat hui to inhone bola tha ki abi jo bachhe hai unke sath beth jao kuch din mai naya batch start krenge. Lekin ab **,*** Rs. fees lene k baad mn...

Jul 21, 2019 by Sandeep Naysrania

Byjus app cancellation (Byjus) ^Closed

Last Sep ****, I got a call from Byjus by asking the details of my children and their educational background. Byjus representative said their company offering some assistance free trial basis for the children. Later in the evening, he came to m...

Jul 19, 2019 by Rajesh M Pillai

BYJU's Senior Eduction Counseller Abhisheh Shah Mumbai (Byjus) ^Closed

I have purchase Anthropology course for the * Years from Byju's vide Invoice No BYJUS******************* dated **-**-**** for Rs. *****/-. from Senior Eduction Counseller Abhisheh Shah Mumbai. He explained me course are ** Installment @ **** w...

Jul 19, 2019 by Tarun Barot

Cancellation of byju's course (Byjus) ^Closed

We were cheated by Byju’s employee Mr Shivam who gave us so many false promises that their team will come to our house and counsel our children. In the bargain they asked for my wife’s passbook & took few signatures and applied for loan for...

Jul 17, 2019 by PREM LAL SAINI

BYJU'S false promises (Byjus) ^Closed

Dear Anurag, Sr.Manager With reference to our order No. *********, prasamsa sambathula , we have made several requests over phone and through mail. All our requests were within the time and recorded i.e right from **th day from our subscrip...

Jul 17, 2019 by S RAJESH

Repayment not done in credit card account (Byjus) ^Closed

The merchant Bijus The Learning App setup ** month EMI from my credit card. I have to cancel the product, but the merchant doesn't want to refund into my credit card and close EMI....

Jul 15, 2019 by HARESH

Regarding education overseas (Y-Axis) ^Closed

I am writing this to let you know about the fraud I faced with Y-axis consultancy. I approached y-axis consultancy to pursue my masters abroad. Upon discussing with them, they've asked me to make a payment of ***** rupees for the entire process...

Jul 13, 2019 by Meghana

Private education (Byjus) ^Closed

BUJUS are not refunding the money and are also not paying much attention to it . They are totally fraud. I have mailed them but they did not reply. I also called them twice a day for * consecutive days but they are telling that you will get a c...

Jul 11, 2019 by KAMAL KUKREJA

Services not delivered and not responding when asking for resolution (udacity) ^Closed

I have enrolled in udacity pro (* months) by paying ****** INR which is equal to ***** dollars on February **th. My first nano degree starts from **th March and I have completed my first data analyst nano degree on **st. So after graduating, I ...

Jul 05, 2019 by Devarasetti kali prasad

Return and get refund (Byjus) ^Closed

I purchased IAS kit with order I'd TNL************, in the name of Amisha pokharna. I am not satisfied from this materials and services, so I want to return the order with refunded money. I have paid EMI for ** months, it was purchased on **-**...

Jun 28, 2019 by Amisha pokharna

Byju's did not deliver product nor returned money (Byjus) ^Closed

I ordered BYJU'S CBSE class *-* on K-** Lenovo Tablet. I paid a down payment of Rs **** on **th Jan ****. Till date, I did not receive the product nor they returned money yet. I contacted Byju's several times but no response yet. Counsellor Na...

Jun 27, 2019 by Ashok Pradhan

Return the product (Byjus) ^Closed

It applied for Byjus course under the influence of the Mr Jagdish M. His Byjus Employed ID No ******** we got it on * May ****. He said that time you are not satisfied with the product I will cancel the product and return your money. After two...

Jun 26, 2019 by JAIBIR SINGH

For return package (Byjus) ^Closed

Byjus company agent Mr Jagdish I'd no ******** contact me or give big India for education meter. He gave BYJU'S scholarship on **** thousand cash payment. He said if you do not like the product I will return the product. I was informed to retur...

Jun 25, 2019 by Jaibir Singh

Cancellation of order & issued refund (Byjus) ^Closed

One of representative Vishal Prabhakar from Byjus forcefully come to our house to do session then he has taken registration fees also done enrollment with CAPITAL FLOAT company, now we want to cancel this product but he is not answering our pho...

Jun 24, 2019 by Tanaya virkar

Delay in delivery of tablet (Byjus) ^Closed

I had ordered a Byjus Tablet with K** plan where I had paid Rs. ******/ through my Amex credit card. I have to do a lot of follow up for my tablet and it got finally delivered with a delay of * days from the delivery date. I had also written a ...

Jun 12, 2019 by Pankaj Bhatia