Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Byju's did not deliver product nor returned money (Byjus) ^Open

I ordered BYJU'S CBSE class *-* on K-** Lenovo Tablet. I paid a down payment of Rs **** on **th Jan ****. Till date, I did not receive the product nor they returned money yet. I contacted Byju's several times but no response yet. Counsellor Na...

Jun 27, 2019 by Ashok Pradhan

Unnecessary and unauthorised way of exploitation regarding collection of fines (Priyadarshini College Of Education) ^Open

Administration demands for fines without reason and biasly hindering for an enrollment card. Even an application is demanded the forfeiture of the security deposit for the sum of amount Rs. **** which has been deposited immediately by the stude...

Jun 27, 2019 by Uday Thakur

Caution money not refunded (Akash Institute ) ^Open

The Akash institute branch at Bhubaneswar has taken caution money while admission for medical examination preparation. They told this is the refundable deposit. Now they are not listening. The receipt we put on attachment....

Jun 26, 2019 by Priyabrata lenka

For return package (Byjus) ^Open

Byjus company agent Mr Jagdish I'd no ******** contact me or give big India for education meter. He gave BYJU'S scholarship on **** thousand cash payment. He said if you do not like the product I will return the product. I was informed to retur...

Jun 25, 2019 by Jaibir Singh

Refund not given (St. Edmunds College) ^Open

I was admitted to St. Edmunds, Shillong, in the BSc. programme on **th May **** but due to certain problems could continue my studies. So I asked for a refund from the school authorities on **th June ****. According to the UGC notification whic...

Jun 25, 2019 by Joydeep Paul

Cancellation of order & issued refund (Byjus) ^Open

One of representative Vishal Prabhakar from Byjus forcefully come to our house to do session then he has taken registration fees also done enrollment with CAPITAL FLOAT company, now we want to cancel this product but he is not answering our pho...

Jun 24, 2019 by Tanaya virkar

Fees not refunded (Neetprep online coaching for pre medical test) ^Open

I purchased this course but after ** days I left the course and I requested to them for a refund but they refused and no response after left the course initially they call me and assured for refu* but later they denied....

Jun 18, 2019 by Shyam lal suthar

Byju's — learning app is not useful to answer the school book (Byjus) ^Open

We have ordered the Byjus Tablet learning program (order no *********) and I received the courier on **-**-**** but my ward is not able to understand the method of teaching of the video. I wish to cancel the order and surrender the TAB, kindly ...

Jun 10, 2019 by Rohit

Payment for online exam successful but not able to apply for exam (Anglo Eastern College) ^Open

I applied for Online exam for DNS August batch at Anglo Eastern college using their website www.angloeasterncollege.com. After that, I received a mail from them regarding the successful application and for payment of fees. The Dashboard, as wel...

Jun 10, 2019 by Deepanshu Pandey

Byjus app is taking money by processing emi without consent for a cancelled product (Byjus) ^Open

Byjus app is taking money by processing EMI without consent for a cancelled product. This product is not useful and they hesitate to cancel once it is given as a trial demo. Already given request for my EMI cancellation still they are not ready...

Jun 08, 2019 by BEENA ANTONY

Coaching institute not refund my money (Apex medicode training institute) ^Open

I went to Ameerpet medical coding training centre apex medicode. I paid *k for *-month coaching. But I went * days only and discontinued because of poor teaching. So that I informed him after * days. He said he will refund my money. But now he ...

May 30, 2019 by Dhanalakshmi

Byju's had taken loan on my name without my consent (Byjus) ^Open

On */*/**** one salesperson form byju's name Sanket Wankhede came to our house. I rolled up my daughter name for the * to the **th course for ₹*****. My daughter has some medical issues and she is also not satisfied with the content of the ap...

May 27, 2019 by Ranjita dilip Meshram

Poor response and denial of refund (Sahaa Coaching Centre) ^Open

I have joined German language class at Sahaa academy townhall Coimbatore India with payment of Rs.*****. After joining the class it is found that the teacher is not certified postponed classes and misses classes. They have not given any materia...

May 25, 2019 by Selva

No fee no classes issue against GJUS&THisar (GJUS&THisar) ^Open

We have already done M.sc. in advertising management and public relations but actually, this degree is invalid for any hpsc, hssc and other government jobs. So university of science and technology Hisar is going to organise one-month bridge cou...

May 22, 2019 by Naresh kunar

No drinking water and electricity in Women's University at Vijayapura Karnataka state (Akka Mahadevi Womens University Vijayapura Karnataka) ^Open

No drinking water and electricity in Women's University at Vijayapura Karnataka. ...

May 22, 2019 by Vijayalakshmi maidargi

BA degree certificate not received (IGNOU (Indira Gandhi National Open University)) ^Open

My enrolment no is ********* and I completed a BA degree in the year ****. I applied for **st ignou convocation and the following address is given to IGNOU for sending the certificate. MS MANI AIR FORCE STATION SAMANA TALUKA - JAMJODHPUR...

May 22, 2019 by Mani Shankar Mani

Refund and return denied (Byjus) ^Open

This order was done on **/**/**. The representative told us we would have * months of time to return it. We checked the t&c it was given that of ** days return policy. Later when we called back to them within ** days we were quite busy at that...

May 20, 2019 by Madhavan subramanian

Admission not done (NALANDA OPEN UNIVERSITY) ^Open

I have passed the bed entrance test and get a letter in counselling but when I visited the college admission was rejected by the college. Then what is the value of counselling?...

May 13, 2019 by Aman Chain

Service not provided and refund is denied (Dina Udhayam) ^Open

We are running an educational institute in Vellore. We were approached last February by this daily newspaper Dina Udhayam regarding an Education Expo where we have to book a stall and represent our institute there. We were promised of good foot...

May 11, 2019 by Dr.S.Syed vasiullah

Tab is not working due to technical issue (Byjus) ^Open

My tab is not working due to a technical issue which their team is not able to resolve after ** days. My tab is not able to start due to some rebooting issues. I tried to resolve through the process which they shared with me but it did not work...

May 06, 2019 by Gurdeep singh sehgal