Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

No proper communication providing the exam (Indian Testing Board) ^Open

Pearson and ITB are very bad communicators. They does not provide proper response why they are unable to provide the exam especially the senior manager(Pravesh Pugalia).he does not listen candidates problem simply this the procedure you need to...

Jul 06, 2020 by Mahendra Amara

Refund of 2700 Rs (Diwakar education hub) ^Open

I had joined an online coaching on *rd May **** in Diwakar education hub for ugc net **** for paper * management n on payment I got thei recorded videos but couldn't understand n told them about it and asked for the refund they said no refund b...

Jul 05, 2020 by Aditi Gupta

Package not upgraded (namisha dance classes) ^Open

Justdial ...

Jul 03, 2020 by Namisha Malvi

Pearson VUE Exam got finished in 5 minute and result for the exam is failed with score zero (Pearson Vue) ^Open

Hello, Today, I have attempted one exam using Person VUE. My exam got competed in * minutes only. I have followed all the steps as per the policy and suddenly got a popup like * minute is reaming and the exam got finished. I had a very bad...

Jul 01, 2020 by Jagdish Madan Wagh

Exam centre does not provided the exam on day and time (Pearson Vue) ^Open

I have ISTQB Foundation exam on ** june *:** Pm. The exam can be taken from our home. They told me to start half hour before itself(default message in online). So i started *:** pm on ** june itself to check internet connection, camera everythi...

Jul 01, 2020 by Mahendra Amara

MBA fee not refundedsem (KSOU Karnataka State Open UniversityMysore) ^Open

MBA fee not refunded yet. It's been years. UGC dint recognise University and my career , degree was at stake. Not replying to mails nor refunding...

Jun 30, 2020 by Sanjay K

Approval case of asst professor (Guru Nanak Dev University) ^Open

My self sandeep kumar asst professor in physical education St Soldier College Jalandhar my qualification is BA, Dped (****), MA phy. edu(****)from IASE university, Mphil (****) and UGC NET in PHY. EDU. in (Dec ****).my selection is made throw ...

Jun 28, 2020 by Sandeep Kumar

MBA fee not refunded by KSOU (KSOU Karnataka State Open University ) ^Open

Had taken admission in **** under online distance mode MBA under KSOU paid first sem fee of *****. UGC decentralised ( not approved) KSOU online distance mode. Refer news for the same. My career was at stake. Lost money, years everything. They ...

Jun 28, 2020 by Sanjay K

Refused to refund coaching fee (Parth Ashram Edu Services Private Limited) ^Open

I taken addmission on oct **** in class ** in this institute for ( ****-**** two year JEE Main and Advance course ) and when holiday ended ( March *-** ) holiday extended for * week more and then government announced lockdown and from ** april ...

Jun 19, 2020 by Md Faiyazuddin

University Fees submission Notice during covid19 pandemic (Quantum University) ^Open

There is a university named Quantum university. Address is **km Mile Stone, Mandawar, Roorkee- Dehradun Highway (NH-**), Roorkee-****** (Uttarakhand) India All of us know that there is a pandemic situation is happening all over the India. An...

Jun 16, 2020 by Amardeep Singh Chauhan

Nurserylive Pune Maharashtra is cheating Ordered Fairy Garden Miniatures for child s online sc (Nurserylive.com) ^Open

Hi, We ordered few Fairy Garden Miniatures for our child's online school project on **th May and **th May with order numbers: RA*P******* (**** INR - paid fromm my netbanking) & FQWJ******* (*** INR - paid from my PayTM wallet), respectively...

Jun 14, 2020 by Swatithan

Refund of School Fees (Orchid International School Jalahalli Bangalore) ^Open

I have paid Rs. **,*** in the month of Feb'**** to Orchid International School, Jalahalli, Bangalore for child admission in UKG, with the commitment that I will get a refund if my child gets admission in other bigger school. My child got admiss...

Jun 12, 2020 by AMIT KUMAR SHARMA

Delayed in refunding of our amount Rs four Thousand only Rstowards non issuing of Training certific (M S Fluidus Engineering SCF 34 Sector 59 Mohali Punjab Mobile Number E Mail fluidusengineering gmail com M S Caddesk Jaipur Phone E Mail info caddeskindia com) ^Open

Dear Concerned, Voxya Dated *th June **** I want to file a complaint against M/S Fluidus Engineering Mohali *B* SCF ** *B*and M/S CadDesk Jaipur for mental harassment due to under mentioned concerns. I need you...

Jun 09, 2020 by MANJIT SINGH

Cheating by ARA Education Coiambatore (Ara Education) ^Open

My name is Cicila Devassykutty, an ACCA aspirant. I would like to bring to your attention about a cheating that has happened to me from an Indian based ACCA Gold Learning Partner called ARA Education (https://www.araeducation.in/acca-coaching-c...

May 19, 2020 by Cicila Devassykutty

Course fees not refunded (Resonance Eduventures Limited) ^Open

I have requested for a refund as I have left the institute on **/**/**** and requested for refund on the same day. Till now they have not refunded my money and also not helping when I call them. In the refund receipt they have mentioned that th...

May 08, 2020 by Saumyadeep Banik

University forcing students to pay advance fees in lockdown (pdm University) ^Open

I am a student at PDM University, Bahadurgarh(private University) of the computer science department (BCA *nd Year). In this pandemic, My university is forcing students to pay advance fees or the student will not be able to give end semester ex...

May 06, 2020 by Sam Daniel

Blackmail by faculty of Sharda University (Sharda University) ^Open

...

May 05, 2020 by R S

Amity university online mba not approved by distance education council (Amity University Online Noida ) ^Open

Hi team, I took admission in amity university online MBA in july ****. Currently I am in *th semester and some one told me that amity was not approved for online education in ****, when I checked from my side I got to know that it is not app...

Apr 29, 2020 by Divesh rai

Refund not processed (Dr Apj Abdul Kalam Technical University) ^Open

On April **th there was a option of paying carry back exam fee on University website, so i did on **th april but after that on **th april we got exam form and when i filled it it shows to pay again carry exam fee. I tried to contact on call, w...

Apr 29, 2020 by Raj kamal

ORIGINAL MARKSHEETS AND DEPOSITED FEES NOT RETURN (RITEE COLLEGE OF NURSING CHHATAUNA MANDIR HASAUD RAIPUR M NO ) ^Open

Respected sir /madam, maine **/**/**** ko Ritee college of nursing chhatauna , mandir hasaud raipur me admission liya tha ,meri family me achanak financial condition kharab ho jane ke karan mai disco...

Mar 10, 2020 by Lata sahu

Product cancelled and settled still trying to deduct emi (Byjus learning) ^Closed

Package cancelled and product settled still trying to deduct EMI from account. As I have moved the same to other account EMI not deducted but insufficient funds charged twice in the amount of rs. *** each....

Jul 16, 2020 by Ningthoujam Asharani Devi

After n no of follow ups n no of mails still Byju is not refunding money (Byju) ^Closed

I ordered a cat preparation course worth of *****, but due to some personal issue I cancelled it and even didn't collect the product. SO it was returned. But it has been more than a month but the refund is not yet done. I have mailed them multi...

Jul 15, 2020 by Abadhesh Mishra

No responced Cheat by byjus After so many times wrote to byjus but no one came for visit (Byjus learning app) ^Closed

As discused for my two sons ujjawal and prajjawal from *th to ** class,.one for math and other for biology. ..After discussing and getting scholar ship of ** %.I payed *****. for both my son.but they supplid only math SD card and one tablet...

Jul 14, 2020 by Harendra kumar kamal

Link not opening (Byjus) ^Closed

I purchased byjus app and received only online link that had not opened in our ipad and we didnot used it even ** day trial.But byjus going on debiting monthly emi even after cancelling the product.It is very fraud company. No information will ...

Jul 14, 2020 by Hemamalini

Coaching fee refund (Pro Smart Classes Azad Market Risali Bhilai Nagar) ^Closed

Pro Smart Classes, Azad Market, Risali ,Bhilai Nagar ,Preview experienced teacher in their browsers and hoardings, but the classes are taken by Junior and experience teachers and we are not satisfy with their teaching and want to get the refund...

Jul 13, 2020 by Narayan Lal Sahu

Service not provided (The Professional Reading Library) ^Closed

I paid in advance for the library service. The owner of library closed down the library after some days and till now library remains closed. The owner not attending my calls/not answering my messages. Name of the Owner is : Balwant chandaliya. ...

Jul 09, 2020 by Udit Gohel

Looting money not giving adequate topics resolution also when call mail done no response from the (Byjus learning) ^Closed

when i purchased ias bhlp course for **** one person name Mayank Mahajan called me and give me the deatils. He told me that byjus will give you updated tablet with all recent topics even during live class doubts will also be cleared on spot & g...

Jul 08, 2020 by Manu pratap

Online classes not completed (IBT coaching institute) ^Closed

i joined classes in december **** and was told life time membership. due to corona classes were shifted online . Due to technical gltiches i couldnot attend all classes . Without informing they have ended our batch and started new one. ...

Jul 06, 2020 by Aakriti

Return of byjus product due to financial crisis (BYJUS LEARNING PROGRAM) ^Closed

Sir I had purchased a byjus tab from byjus company for d amount of rs ***** in feb **** but i received it on **may ****.Now bcoz of covid ** i am facing major financial crisis which are unavoidable and causing problems in my personal life to...

Jul 03, 2020 by Afrah Sayed

Refund Not Intiated (byjus tablet) ^Closed

I requested for the return process but the byjus cancellation team is not responding properly whenever I get to talk with their consular they came with new logic now it's been more than ** days and I still didn't rcd any kind oy update from th...

Jul 03, 2020 by Aashika Kumari

Lenovo pad (Byju) ^Closed

I have purchased Byju course for my daughter and after suggestion from Byju sales representative I have to buy the Lenovo pad which as per them is customized for Byju. I already had three pad but had to buy this Byju pad as they cant read their...

Jul 02, 2020 by Ranjan Fender

NON RECEIPT OF GC PC (IGNOU (Indira Gandhi National Open University)) ^Closed

Enrol. No. ********* - MAPC. I have been pursuing IGNOU to send my Grade Card/Provisional Certificate and have written mails to everyone from Registrar to SED deparment. Have visited their office many times. No one picks up the telephone and ...

Jul 01, 2020 by SRISHTI SHARMA

Want to cancel byjus program of BHLP ias (Byjus) ^Closed

I habe been told diring the time of registration that in thjs emi facility if due to some reasons i am not in good financial condition i can cancell the course any time I made the Payment of **** as downpayment but now they are denying that ca...

Jul 01, 2020 by BANTI KUMAR

Byjus not Refunding Money (Byjus learning app) ^Closed

Byjus online coaching is not refunding my money . On **th may I have called byjus for my sisters admission and on **th may I have paid full money in installments in one day only **** once and then ***** for the course. And I told them to start ...

Jun 30, 2020 by Sonal

Cancellation of Ms admission process (Byjus) ^Closed

I purchase the ms consultant and I have applied for the cancellation but they r not responding to my mail and calls...

Jun 25, 2020 by Giraj Sanwal B

Cancellation of order (Byju s) ^Closed

I want to bring your attention that i had purchased online classes with TAB for class ** CBSE. TAB was delivered to me on **th May ****. Since classes were not good, we intimated on **th June **** about the cancellation of order via E-mail on ...

Jun 22, 2020 by Manish agarwal

Admission form frauf (Lucknow university) ^Closed

I have paid twice admission form fee on the official website of lucknow university from my debit card they deducted ₹**** And dost gave any admission form please help me ...

Jun 12, 2020 by Prashant dwivedi

Not providing online classes in the medium advertised and refusing to refund the fees paidfees paid (Allen career institute kota Rajasthan) ^Closed

I registered my son for the online crash course for JEE **** on *th of June ****. The medium of classes were advertised as English. I paid the full fees for the course on * th of june ****. It was mentioned in the fee receipt also that the med...

Jun 10, 2020 by Neelima V

They gave us different tablet and given tablet is also not working it s been 2 months my problem not (Byju s the learning app) ^Closed

We buy byju's learning kit for class *-** firstly the gave us different tablet we complaint against it but we got no response and now the given tablet is also not working it's been * months almost we are complaining against the tablet but we go...

Jun 07, 2020 by Tanish

Byjus not refunding my amount (Byjus learning app) ^Closed

Hi, we took Byjus learning course for my *yrs old son. The package included courses of *st, *nd, *rd grades for a cost of Rs. **,***. We took this decision when we were persuaded by Byjus counselor to enroll for subscription for the same day. W...

May 27, 2020 by Bhanu Prakash Pendurthi