Swiggy
- Late and cold food delivered Open
Gurmeet Singh filed this complaint against Swiggy on May 05, 2019
I have ordered food through Swiggy app which I paid the full amount through my paytm wallet. The order should be delivered in ** minutes but after ** minutes when I called the assigned executive he told me that another executive took my order packet mistakenly and now my order is preparing again and it will take more time to deliver. Then after * an half hour executive delivered my order and told me that he waited that executive to come back with the packet and then he takes it to me and its same packet was taken by another executive.
Food was cold which I complaint to customer support and they said they will refund me Rs ***/- as a token of apology but my concern is when I order food and waiting for the hot food on time and already paid it then how can Swiggy just pay me some amount by saying as token of apology.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
Related Complaints
Swiggy - Full order not delivered Closed
we ordered * mcveggie meals from mc donalds but only the addons and drinks came they didn't give us burgers with them...
Jan 18, 2023 by asha chauhan
Swiggy - Cancelled the order on their own Closed
They cancelled the order on thier own and then charged me the ***% cancellation charges. Before that they ordered my order to wrong address ...
Jan 16, 2023 by Ashutosh kumar
Swiggy - Package not delivered Closed
I ordered a package from swiggy where in by default it went to my previous local address, after requesting the delivery boy to deliver it to my new address with added charges if needed. He agreed to do so only if I shared my OTP with him, on do...
Jan 15, 2023 by Rajiv Bhandari
Swiggy - Package not delivered Closed
Not received the food with Order No: ************ I have not received the order yet and in app its showing delivered, Unable to get resolution from your chat team..Delivery partner is also not receiving my call. At least i want my refund bac...
Jan 15, 2023 by Raushan Kumar
Swiggy - Food not delivered at right address Closed
I have ordered the food for my sister as a gift and fill her complete address but still the delivery boy delivered the food at my address and he said they don't see the address while ordering services they just check the location of the orderer...
Jan 14, 2023 by Rajni Chopra
