Swiggy - Rotten food delivered

Brajesh Goon filed complaint against Swiggy on May 9, 2019

For the last few months, this is happening that whenever I order form swiggy the food is delivered rotten or too salty that if consumed food poising is confirmed. So I complain to swiggy customer care whenever I complain they say to take ** Rs a refund and closed the complaint. Today when I said that I am not spending hundreds and hundreds of rupees to eat rotten. I don't want Rs. ** but when I will suffer from food poisoning due to this food will you compensate they don't reply and close the complaint. I want justice. I want this matter closed. I think hundreds of people suffering from this issue. I want justice for me and all of them.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Swiggy

1951

Total Complaints

1004

Total Resolved

51.46%

Consumer Satisfaction

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