File a Complaint against Ola Cabs
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cabs?
If you are not satisfied with Ola Cabs, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cabs and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cabs
But before filing a complaint, you should
a. Contact the customer support of Ola Cabs first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola Cabs - Cheating from ola cab Open
I have booked ola cab ** nov meerut to Delhi when i have booked they will show ***rs. Of amount but when i have reaches my destination they will charge mee **** rs and ***rs. Extra for road tax soo i want a properly justification from ola cab.....
Nov 18, 2018 by Ankit kumar
OLA is looting the customers, for a ride we were charged Rs. **** twice by the driver as well as through Ola money app, we raised a complaint with OLA on *th , have contacted through Facebook and Twitter , no response has come back on the refun...
Nov 18, 2018 by Sourish Kumar Pujari
Ola Cabs - Denied cabs at dawn of morning muktiple times Open
When we are in hurry to reach Santragachi Railway station within *.**am all of the cabs are cancelling the trips listening the destination. If it's the situation then you should stop your services at late night or early morning hours. People wo...
Nov 17, 2018 by Somosree pal
Ola Cabs - Ola cab refused to pickup inspite of confirmed booking Open
Booked an Ola Cab on * Nov **** early morning. The booking was confirmed by ola cabs. The details of driver and cab were shared ** minutes before pick up. But on calling the driver, he refused to arrive for the pick up. We had a train to board...
Nov 12, 2018 by Nikhil Kapoor
Ola Cabs - Excessive bill charged Open
initial price was ₹***,ltr whn I rchd my dstntn,it ws ₹****,he took the wrng route evn after I said,he ws like no this is shorter route and hum kya kre server se aesa itna ₹ aya,unistaling ts dumb app.nvr be usig ts,drivers r on strike,so...
Oct 27, 2018 by Ahmad Ali
Ola Cabs - Charged very high for a ride Open
I have booked an outstation cab for my **year old mother from Gurgaon to Meerut. The condition of the cab was pathetic with non functioning AC, the back of the car was broken it was a risk to keep the luggage there as it might fall of. The cab ...
Oct 22, 2018 by Srishti
Ola Cabs - Driver took money for a ride that I did not take Open
This is the exact email I sent to the ceo of the company. Haven't heard anything from them. It's been a week now. Pathetic service by Ola. This is not the kind of service expected from you guys. I booked an Ola Share on Saturday at *.**...
Oct 21, 2018 by Helen Rose
Ola Cabs - Heavy charge by Ola cabs Open
Hi, I have been traveling in Ola cabs long time. And like all the time I have booked Ola cab from Aravind eye hospital (opp to savitha dental hosp - poonthamalee) to my home velachery around *. And when I booked I didn't get any alert/notifica...
Oct 18, 2018 by Anandha Karthick
Ola Cabs - Fraud Open
I boarded a cab from olacabs . It showed me a fare of ** rs , i had balance of *** rs in my ola money wallet ,then the driver dropped me at my drop location and he did'nt ended the trip and showed ola that i paid him *** in cash and the total b...
Jul 21, 2018 by Divyansh Kapoor
Ola Cabs - Ola Auto :KA04D1826 Stolen / Lost Report Registered Vide LA Report No 110857/2018 Open
This is to inform you that I had booked ola auto on **/*/**** at *:** pm from my registered mobile number ********** from yeswantpur railway station to chellekere kalyan nagar. My mobile battery was drained hence I had given my mobile to drive...
Jul 18, 2018 by Warsha Balani
Ola Cabs - OLA cabs double charging acount Closed
After having conversation with the representative I came to know that every time I did cash payment the amount got deducted from the OLA credit thing which was activated without my notice. The kind of service is totaly unexpected as I have been...
Jul 02, 2018 by Aniruddha Mukherjee
Ola Cabs - My Wife's Fetus and my 5-year-old Son's Life endangered by Ola Company and it's Driver Open
This morning I hired an OLA Cab close to * a.m. because my wife had to take my son to the doctor because he was prone to intensive abdominal pain, fever, and vomiting. I tried to set the destination for my in-laws' residence they are near to t...
May 11, 2018 by Sunil Udaiwal
Ola Cabs - Rides, as agreed, failed to comply Open
On **.**.**** I made an advance booking for a Cab for **.**.**** at *.** a.m. for catching a Train from Shalimar Railway Station, Howrah, near Kolkata(India). On *.** a.m. in the morning on **.**.**** I got the message about the details of the...
May 11, 2018 by ASWINI KUMAR BERA
Ola Cabs - By ola cab cacillation charges not refund Open
Ola cab ride call,but driver said he was another ride for dropping the passenger then come.i refresh the app and get another ride and reached the destination.i call ola for another ride and get the destination while paying the bill **rupee extr...
Mar 24, 2018 by Virendra
Ola Cabs - Company is not giving my money back Closed
I was charged more money than the actual bill of my rides. So I approched the customer care. They are saying that they will solve my issue within ** hours but there is no progress at all. ...
Dec 23, 2017 by Pankaj Patel
Ola Cabs - Cashback not fulfilled Open
So today i am expressing my concern on ola acronym to fraud. The incident took place on ** Nov ****,where i booked a cab and the net amount to be paid was rs **.After the ride the amount shown was rs ***.In addition i would like to tell that th...
Nov 14, 2017 by Vinayak Shukla
Ola Cabs - Trip abandoned midway Closed
complaint:trip abandoned midway reference: OSN *********...
Jun 26, 2017 by Harsha
Ola Cabs - Taken for a ride Closed
Had a very bad experience with Ola. And this is not the only episode. On **th April, ****, booked Ola cab for a trip from my home to airport in Chennai. We were on our way to London. Booked for *am, guy called me at *:**am, he isn't coming. Dam...
Jun 21, 2017 by Chirayu Padhiar
Ola Cabs - Ola cheat its customer Open
I have Rs. **** in my ola money wallet. Now nil. If I check in transaction history it showing me that I took ** ola cab ride in * minutes ** seconds worth Rs. ****. How could be this possible ? I not even made a single booking on March *th. I a...
Apr 05, 2017 by Gokul G
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Questions about Ola Cabs
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ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bengaluru, 560034
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