File a Complaint against Ola Cabs
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How to resolve Ola Cabs complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cabs?
If you are not satisfied with Ola Cabs, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cabs and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cabs
But before filing a complaint, you should
a. Contact the customer support of Ola Cabs first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola Cabs
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Case Details
Personal Info
Resolution
Ola Cabs - Ola charged illegally for already paid trip Closed
Hello, Already paid to driver as proof attached. Driver demanded double money on **th Feb as the transaction was showing in progress to his bank account. Once the previous transaction confirmed as failed after * days driver contacted me and ...
Mar 12, 2022 by Sankar Choudhury
Ola Cabs - Payment got deducted twice without any ride Closed
I have booked a ride on ** feb. Ride fare was Rs. ***. It got deducted from my Amazon pay balance. Till here, it was okay. But along with that Rs. *** also got deducted twice on ** feb which is without any reason. I...
Mar 03, 2022 by Utkarsh Shukla
Ola Cabs - OVER CHARGING BY OLA CABS FOR TRAVEL BY OLA AUTO Closed
I booked a ola ride for visit to a Doctor at near by my house around * km on **th December **** from my residence at yellanahalli through my mobile app to a near by Diagnostic clinic which is less than * kmts from my place in Bangalore on **th ...
Dec 16, 2021 by A V Ramana Rao
Ola Cabs - Payment harassing Closed
Ola cabs showing payment pending to me but I need not to pay any amount to the any rides ola cabs started new business like this to harassing to customers atleast we don't have chance to talk customer service no one mobile is working properly ...
Nov 25, 2021 by Neelima Dulipidi
Ola Cabs - Harassment by Ola Closed
Took an ola ride from Chennai Airport to Virugambakkam on ** Oct **. Booked a micro car but was upgraded to a sedan. Vehicle allotted was Tata Zest sedan. Upon taking the ride, the insisted on payment for parking at airport in cash of Rs **...
Nov 12, 2021 by KVR Reddy
Ola Cabs - OLA I paid by cash and the app shows payment pending Closed
I paid the driver by cash. Ola app is showing payment pending and doesn't allow me to book cabs until I make the payment. Booking id: ********** Date: Tue, Nov **, **:** AM...
Nov 09, 2021 by Siddhi Mehta
I booked ola on * november **** at ** pm using the mentioned number on ola applicaiton. The booking win best number is CRN **********. After booking was done, driver asked for * times the amount shown on ola application. I refused and he start...
Nov 08, 2021 by Suresh Kumar
Ola Cabs - Charged twice for a single cab ride Open
I was charged twice for the same ride in OLA. on **th September I took a cab ride and the payment method was phonepe. Unfortunately my cell got switched off in the midst of journey and I had to pay the amount in cash as I had no other alternati...
Nov 08, 2021 by Soumya Ranjan Rout
Ola Cabs - Charged for extra distance and distance which we had not travelled Closed
On ** October we travelled from Kothrud, Pune to Sinhagad (to and fro with a halt) fort by Ola. The CRN number is CRN**********. We have traveled total ** kms but we have been charged for ***.** km and charged for extra time as well. I raised t...
Nov 04, 2021 by Tushar Sant
Ola Cabs - Not getting a Refund From Ola Closed
I booked one way outstation ride on Monday **st June with CRN ********** with phone pe as payment mode. Initial estimate showed ****/-. The real shock was when trip completed. I was charged ****/- for a total of ***kms travelled. I got a trip c...
Jun 26, 2021 by Maheshkumar H S
Ola Cabs - Abnormal High Charge Wrong Billing Cheating Open
Vide - Date of Journey : Fri, May **, **:** AM CRN ********** Charged Rs ****.** (****+*** cash) *. While booking, OLA app showed appx ** KM total distance also GMap showing **KM distance from pickup (EA */* Deshbandhunagar Rd, Baguia...
May 14, 2021 by SUKHEN SINGHA
Ola Cabs - Taxi driver hits my car Open
ola driver of taxi no. RJ** TD **** was coming in speed and hit my car Maruti Estilo at Mahatma Gandhi Hospital staff quarter campus at around *.** am and ran away . My cars driver seat door is totaly damaged, I want my car to be repaired as...
Mar 16, 2021 by Rajni haldia
Ola Cabs - OLA CABS Overcharged for KM s which I wasn t travelled Open
CRN: ********** I took an outstation trip from my Vadodara to Ahmedabad on **nd of February, ****. While booking the estimation of the trip was Rs ****. They had estimated the distance to be ***kms and time to be * hour. I don't know how the...
Feb 22, 2021 by devkaran
Ola Cabs - Charged twice for the same ride via UIP and Cash Closed
I took Ola Rickshaw from Andheri to Vashi, midway I paid the fare via Phonepe, after the ride the app showed me to pay via cash. I had to pay twice for the same ride. ...
Jan 28, 2021 by Akash Shukla
Ola Cabs - Overcharged for the outstation trip Closed
I took an outstation trip from my hometown to Haldia on **th of december, ****. While booking the estimation of the trip was Rs ****. They had estimated the distance to be ***kms and time to be * hour. I don't know how the estimation comes ...
Jan 03, 2021 by Subhendu Malakar
Ola Cabs - Ola Cabs Account Blocked Closed
Ola Cabs have blocked my account permanently. They claim that I have violated their company policies. After writing several times to Ola Customer service, they have not provided what policies I have violated, what location and what date? Also, ...
Dec 31, 2020 by NirmalM
Ola Cabs - I paid ride fees cash but ola postpaid amount added Closed
I paid money for last * rides to the drivers but my ola postpaid amount added.. ...
Dec 28, 2020 by Rahila
Ola Cabs - Charged for a ride I have not taken Closed
This is not the first time I register my complaint regarding this issue. I am getting calls from Ola to clear my Ola postpaid due of ***rs. of which ***rs. Ola has charges me unnecessarily for the ride with CRN no.**********. This incident ...
Oct 31, 2020 by Sandeep Kumar
Ola Cabs - Charged higher than shown Closed
I booked the cab on * September **** at *:**p.m. when I booked the price was Rs. ***. After the ride was over the price changed to Rs. ***. Driver changed the Route which resulted in higher price. Customer care has no f option. ...
Sep 08, 2020 by Yamini
Ola Cabs - Ola driver took extra money by arguing and ola is not supporting Open
At the end of ride driver which was assigned by ola asked for extra money apart from toll tax ( which I paid myself) when I refused to give extra he started arguing to avoid the scene I Thought of paying him and solving this problem with ola....
Jul 15, 2020 by Jeenia Dhillon
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What is Ola Cabs office address?
ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bengaluru, 560034
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