File a Complaint against Ola Cabs
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How to resolve Ola Cabs complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cabs?
If you are not satisfied with Ola Cabs, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cabs and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cabs
But before filing a complaint, you should
a. Contact the customer support of Ola Cabs first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola Cabs - Ola charged me double Open
I have booked a cab for my father who is a senior citizen through Ola postpaid. When the trip got over the driver asked for a higher amount (***) from my father at first and then charged his *** in cash despite me paying for it beforehand. Gene...
Feb 15, 2019 by Shalini Mitra
Ola Cabs - My Ola account had been blocked Closed
My Ola account had been blocked without any proper reasons and I guess just because of false complain that are made by their driver partners and Ola had blocked my account without any proper reason and failed to explain it to me why did it happ...
Feb 15, 2019 by Tazee kharbe
Ola Cabs - Cancelling of ride at the last moment Open
I booked a cab from ola in advance because I had to proceed to railway station for catching a train. The occasion was crucial and no other means was available. The cab was scheduled at *:** am. At the end moment the driver refused to pick up an...
Feb 14, 2019 by Amit kumar
Ola Cabs - Extra payment made to ola driver Open
I took ola on *th Feb on rent basis. ON the way I gave **** rs to fill the diesel. After completing the ride I again gave the full payment. The driver also took the whole amount without saying anything. Now wfter realising the mistake I called ...
Feb 13, 2019 by Amrender Prakash
Ola Cabs - Payment related issue Open
Nov *, ****, Hyderabad. Ola Auto from Saidabad to Banjara Hills. It costed ₹*** which was paid through Ola postpaid. But the driver demanded cash. Persuation failed and I paid cash as I was rushing for a meeting. Ola app did not accept real t...
Feb 12, 2019 by Priyadarshi Shrivastava
Ola Cabs - Excess charges Closed
i have travelled from jaipur to ajmer with booking I'd crn**********, starting km as per sms recieved was ****** however no sms received for end trip...total trip were supposed to be around *** km however i have been charged for *** kms, when...
Jan 30, 2019 by Gourav Singh rathore
Ola Cabs - Ola Cabs Excess Charges Fraud Closed
Hi, Booking ID: CRN********** We had took this ride on ** Jan **, My estimated fare shown on the app was Rs. *** and there was no any drop/up icon of fare increase, neither it asked me surcharge permission before booking ride, also ola ap...
Jan 27, 2019 by Sourabh Bhunje
Ola Cabs - Extra money charged Closed
Booked a ride today in Kanpur fare was between ** to **.. started the journey driver took unfamiliar route.. I asked he said traffic jam is there... Took longer route intentionally and when I reached home bill was ***.. this is harrassing as dr...
Jan 24, 2019 by Sharique Hussain
Ola Cabs - Unfair deductions for cab payment Open
I had a ride on date ** Dec'**. I selected the option as "Cash" and I gave the driver a *** rupee note. He refused to give me the change and asked me to pay through UPI. I transferred him the amount *** through UPI. But he didn't recieved at th...
Jan 23, 2019 by Praveen Kumar
Ola Cabs - Excess fare charged Open
I booked a cab from my home to certain destination, but as it was not showing in map. I chose a nearby location which was ***m before my destination. approximate Fare shown in application was ***rs. But as soon as I reached destination total fa...
Jan 22, 2019 by Shashikant
Ola Cabs - Penalty fraud deduction for ola cab Open
Dear Sir / Madam I Suraj Sinha from Kolkata being cheated by ANI Technologies Pvt Ltd (ola cab) again and again. My car WB**J**** was attatched with ola and the amount of incentives are being deducted as "fraud penalty" by ola ! Many times I c...
Jan 19, 2019 by Suraj Sinha
Ola Cabs - Money deducted for fraud booking Open
I am an operator in ola and my car no is WB**H****...for a couple of days money is being deducted by ola from my incentive earning...I have complaint for many times in ola customer care and Calcutta ola office also..but no result I got..last de...
Jan 09, 2019 by AVIJIT SEN
Ola Cabs - Booked cab not reported Open
i have booked in advance for an outstation trip through ola app - the booking was done on **th december'** an (**:**am) for travel on **st december'** early morning ( *:**am). the driver details / vehicle details has not been communicated nor m...
Jan 02, 2019 by Mohan Rajendiran
Ola Cabs - OLA Money Scam- A Big Fraud Company Open
Hi Sir, GM Suddenly, I've got * SMS in my mobile#********** on * fraud transactions for Rs****.**, Rs**** and Rs** at at about **pm on **.**.****. I've Not shared any OTP with any person at all. It seems that OLA Money team is having fix-u...
Dec 29, 2018 by Samir Kumar Chatterjee
Ola Cabs - Excess Charged by Ola cab Open
I was booked OLA cab Jhusi to Cheoki Station at charges *** Rs..But they had charged *** Rs. They had charged extra toll or taxes..I was surprised when i saw that fare. ...
Dec 23, 2018 by Satyendra Tiwari
Ola Cabs - Ola Cabs account permanently blocked Open
My wife had registered a new Ola account on * December **** and it was blocked on * December **** when she was going to use it for the first time. When contacted about this, Ola Cabs informed me that the account has been permanently blocked bec...
Dec 10, 2018 by Jayesh Limaye
Ola Cabs - Refund not credited Open
Mob ********** Racheet Mehta Driver was late for pickup. He was **-** mins away from Location still he accepted the ride I reached the destination *.* hours late. The wedding was almost over Driver took very long route and we got ...
Dec 09, 2018 by Racheet Mehta
Ola Cabs - Charged extraordinarily high Closed
I am being charged extraordinarily high quite frequently these days. Kindly look into the matter. On **th Nov in this ride(CRN **********) rs.*** has been charged as parking/toll incorrectly. There was no toll or parking charges involved in th...
Dec 04, 2018 by Nishant Kumar
Ola Cabs - Ola cab driver collected more money against ride Closed
Invoice for ride was **** but driver took **** from me. Rediculous cab company and hiring culprit driver and employ. This is not one incident every time such thing happening with me ...
Dec 04, 2018 by Mithilesh
Ola Cabs - Wrong cab charges Closed
I booked a cab with crnnumber:: ******XXXX in guwahati under mini category, but the vehicle came was Alto which is as per OLA terms is termed as mini category. They charged me for the mini category whereas they should have charged me for micro...
Dec 03, 2018 by Pranab A
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Questions about Ola Cabs
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What is Ola Cabs office address?
ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bengaluru, 560034
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