File a Complaint against Ola Cabs
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cabs?
If you are not satisfied with Ola Cabs, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cabs and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cabs
But before filing a complaint, you should
a. Contact the customer support of Ola Cabs first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola Cabs - Inconvenience caused Open
Hi, This is regarding the OLA cab which was booked from Kapadia nagar to Byculla. The driver gave false committment and didnt turned up and finally cancelled the ride. I had * senior citizen and * infant who was suppose to travel he wa...
Sep 18, 2019 by Arwa Tinwala
Ola Cabs - Payment issues Closed
I had a outstanding OLA money of Rs. *** approx. Due to some issues in my phone there was a delay from my side to pay the payment. But then i cleared the outstanding of Rs *** against which i have the transaction details proof as well. In spite...
Sep 18, 2019 by Shree
Ola Cabs - Belonging left in cab not returned back Open
i left my belonging in the cab as on *th sept **** afer repaeted calls to concerned driver as well as customer care issue is not yet resolved.CRN No-********** sept **, **** AM, driver-Nisar Ahmad...
Sep 17, 2019 by Kundan kumar
Ola Cabs - High fare Open
On Wednesday **th of october, We booked a cab to go to pallikaranai. But since it was traffic, we had to rush as we were going for a reception. So my husband rang up to me and told me that he will be waiting SH ***..(as mentioned below). So...
Sep 17, 2019 by Priya Kumar
Ola Cabs - Excess fare charged Open
We booked ola bike from Mansarovar to Chitrakoot for my little son with estimated fare Rs. **/- but looking the little child, the driver charged Rs. **/- (double of estimated fare).. OLA must be penalized to avoid the such cheatings.....
Sep 17, 2019 by Ajit jain
Ola Cabs - Ola falsely charging fraud penalty Open
I recently joined as Ola bike partner. On the *rd day of joining, on **th September,****, I was charged ***₹ fraud penalty charge. I called up the customer care, I had to call the given number more than * times before the call went through. T...
Sep 17, 2019 by Kunal Goswami
Ola Cabs - Ola Services Closed
I booked ola for Rs. *** on **th September and when I arrived my destination my bill was Rs. ***. Not only this time , whenever I book ola the actual fare is always higher than the fare which was shown at first....
Sep 16, 2019 by Angira Basu
Ola Cabs - Ola not responding over complain Open
I have taken ola rental for to and fro journey from jamshedpur to ranchi on **th sept . During the ride driver ask me the mode of payment which was ola credit. Then the driver told that he has no money to fill the petrol and I need to pay him ...
Sep 14, 2019 by Belal noor
Ola Cabs - Ola driver bill refused to pay Closed
I recently traveled to Hyderabad via flight from Bangalore and hired a ola cab in Hyderabad as I had to return back to Airport the same day in couple of hours post my meeting I asked the driver if he can wait for an hour so that I can return ba...
Sep 14, 2019 by Zeeshan
Ola Cabs - Overcharged for Cab Services Open
On **th Sep we booked an Ola Cab for an outstation trip (CRN **********) from Kochi to Arimbur, Thrissur (both from and to in Kerala) with a Mini cab at Rs.**/km (shown in Ola cabs website as the rate for * hours (bill says * hours) round trip ...
Sep 14, 2019 by Jos Mathew
Ola Cabs - Fare Dispute Ola Cabs Open
Hi I booked a cab with Ola on *th September. For this trip before booking I was shown Rs *** for a drop to SNN Raj Greenbay but I have been charged Rs ***. Also I had to pay Rs ** toll. On calling customer care they are saying no destina...
Sep 13, 2019 by Debraj Manna
Ola Cabs - Charged Extra Amount Open
I have booked Ola Cab from Mumbai Airport on **-**-** around **.**pm while booking the App shows me the Amount of Rs. **** i booked the cab and i got message in App cab is arriving after reaching my destination the Amount shows is Rs. **** at t...
Sep 13, 2019 by Zafar Niamat Khan
Ola Cabs - Inconvenience of the driver Open
On **th September in the morning i booked a cab to the railway station ,the driver was near my home and confirmed the address with me and didn’t showed up even after ** minutes and when I called him back * times he didn’t pickup up the phon...
Sep 13, 2019 by Jeel Merchant
**/- charged for * times even if driver cancelled the ride . Two times he was unreachable and he was not able to locate pick up point where uber easily came to pick up. CRN no.**********, ********** on **.**.** ( added ***/ for next ride) for s...
Sep 10, 2019 by Seema sinha
Ola Cabs - Overcharged by ola 10 times more Open
Yesterday I traveled from Mangalore to Manipal a distance of ** kms by Ola . I was charged Rs **,*** . I had no option but get to an ATM and cough up the money . No way to call as Ola responds to only mail . They acknowledge it is a mistake aft...
Sep 10, 2019 by M V Kalidas
Ola Cabs - Missing Cricket Bat Open
We were loading our luggage to a cab in the airport, however the driver told there were too many luggage’s and had to cancel.. But I missed to collect the bat from the cab and got a new cab instead.. The bat should ideally be in the first ca...
Sep 10, 2019 by Nushrath Rahman
Ola Cabs - OLA Cab: No Bill Closed
I have booked a OLA Cab from Vigyana Bhawan, New Delhi to IGI Airport T* at *.**PM vide CRN **********. After reaching in the destination, the driver phone was not working and I was in a hurry to catch flight. He could not tell the fare and ask...
Sep 09, 2019 by Himanshu Sekhar Rout
Ola Cabs - OLA CHARGED EXTRA ON BILL AMOUNT Open
Dear Team, Good Evening, I took a Ola Cab (was forced to take prime play cab) as purposefully no ola cab drivers were accepting inquiry for prime sedan cabs. The rental package was for * hrs and ** kms. I took the cab from Delhi Terminal ...
Sep 09, 2019 by Namit Kanchan
Ola Cabs - Incorrect information and overcharging Open
Hi, I had booked an old cab for * hrs **kms, as I had more work and would exceed the given time, I searched their app but couldn’t find the rate chart that I would be charged for additional time/kms. So I called their support but they al...
Sep 09, 2019 by Ragini Thard
Ola Cabs - Ola postpaid dues Open
Please note i have been taking the services of your ola cabs since **** onwards and i had cleared all my dues paying amount till my last trip on on ** august **** to the concerned drivers of your vehicles and how all of a sudden this post-paid...
Sep 08, 2019 by Neetu Singh
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ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bengaluru, 560034
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