File a Complaint against Ola Cabs
Case Details
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How to resolve Ola Cabs complaints online
If you want to complain about a problem that relates to Ola Cabs, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cabs?
If you are not satisfied with Ola Cabs, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cabs and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cabs
But before filing a complaint, you should
a. Contact the customer support of Ola Cabs first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola Cabs
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Legal Network
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Case Details
Personal Info
Resolution
Ola Cabs - Overcharged on the ride Open
I booked ola cab on *-sep-** CRN **********. I successfully made payment through Google pay for Rs. ***. Still, the driver demanded payment in cash. I had to pay Rs. *** in cash also. Thus, I paid twice for the same ride. Tried contacting ola c...
Sep 04, 2019 by Aakanksha
Ola Cabs - Fare charged was very high Open
Ola Cab charged almost three times of the normal fare for the trip from Ramoji Film City Hyderabad to Gachibowli Infosys on **th Aug ****. While going to the same place it charged only *** rupees whereas it charged me almost three times i.e.***...
Sep 04, 2019 by Satyananda kar
Ola Cabs - Refund promised but not credited Closed
Ticket ********* On **th August Ola Support wrote to me: Hi, Thank you for your response. We are sorry for the delayed response. As communicated earlier, we have initiated the refund of ****/- to your bank account, we assure you that the mon...
Sep 04, 2019 by Hari Misra
Ola Cabs - Charged high rental Open
Charged for sedan although demanded a micro vehicle. Even after representing the driver as well as customer care did not agree. Screenshot of booking attached. It is topmost on the page....
Sep 03, 2019 by Vinay ahuja
Ola Cabs - Charged inappropriate billing for outstation Ola ride Closed
Recently I travelled to Haridwar from Sahibabad using Ola outstation booking from ola app. The app showed to be a tentative fare of around Rs. ****. During my journey, I paid for toll, RTO and parking charges whichever incurred. When my trip go...
Sep 03, 2019 by Vinay Singh
Ola Cabs - Ola auto drivers are asking for extra amount for the drop location Closed
I have been using ola service for the past * years. I prefer ola cabs and autos than any other cabs because of its reasonable price for service. But nowadays those drivers are asking to pay extra amount like **₹ + ola estimated amount and tel...
Sep 02, 2019 by Manikandan
Ola Cabs - Ola wrong drop location and taking the bill amount forcefully Open
I took a cab yesterday for Lucknow CCD Gomtinagar. The cab came and took me to the wrong location and then he argued with me and took the bill amount forcefully saying that you have to pay the bill amount even when you are in the wrong location...
Sep 02, 2019 by Ayush Shukla
Ola Cabs - Ola wrong localisation system Open
I have been using ola cabs long time. This problems happens every day. The location system of ola cabs is completely useless,even after setting the right location the drivers cannot find the correct place. They keep telling me that they have re...
Aug 31, 2019 by Rudransh Singh
Ola Cabs - Unprofessional ola driver and mental harassment Open
We had booked an ola for * hours package. After loading our luggage in the cab and having sat down, the driver started asking questions like how will you pay in cash or ola money, where all are you going, why are you going etc. Then he said i d...
Aug 31, 2019 by Vinod Bakshi
Ola Cabs - Payment made but showing pending Open
My father booked a ola auto from his number **********, on **st June **** and the fare shown to him while booking was Rs. *** payable in cash. After reaching the destination Divisional Railway Hospital at M G Railway Colony in Bangalore, the au...
Aug 30, 2019 by Sudipto Mitra
Ola Cabs - Driver took a longer route and I was charged extra for it Open
I took cab from kaikhali to esplanade kolkata . The driver took a longer route and it took more time and costed me extra money . I complained to OLA and i got no response from their side....
Aug 30, 2019 by Ankit Mazumdar
Ola Cabs - Fraud bill generation and mental harassment Closed
I took a cab on **st feb ****, from gurgaon to delhi, i payed the money in cash as usual, but that driver generated the bill in ola post paid ,without my concern, when i started receiving the calls and sms for recovery ,i explained them every t...
Aug 30, 2019 by Manish singh
Ola Cabs - Driver cancelled the cab I booked 3 times Closed
I have booked my cab this morning * times and they cancelled my cab all the time....After booking the cab I called them and all of them said that they are coming but they cancelled after it just because of it I missed my intercity train and I h...
Aug 30, 2019 by Himanshu
I had taken ola ride for airport drop and make full payment and the driver confirmed the payment. But still date they are sending me messages and in OLA app showing me that amount of *** is to be paid to them as part of post paid which i had a...
Aug 28, 2019 by Biswas
Ola Cabs - Ola driver deceived me and took Rs. 20 extra Open
On ** August ****, I booked a micro variant of Ola near NLIU Bhopal and my pick up location was Flamingo Campus, Aakriti Ecocity, Bhopal. I reached the pickup point after * minutes. The driver demanded Rs. ** extra in the fare and he told me th...
Aug 28, 2019 by Aditya Singh Chouhan
Ola Cabs - Regarding billing issue Closed
I am being chased to pay amount of Rs ***/- for a ride taken on **th July,**** at **.**pm from khadakpada,Kalyan to Ulhasnagar *. This was a auto cashless ride. The driver was really rude. At start of the ride I handed over Rs***/- note to driv...
Aug 28, 2019 by Muskan Santwani
Ola Cabs - Ola driver made us to walk about a kilometre Open
Ola Driver made us to walk about a kilo meter to him when we came by he just cancelled the ride and went. My wife was so tired even she managed to walk there. First he should not have accepted the ride when he can't come Second he just left u...
Aug 28, 2019 by Malar
Ola Cabs - Charged extra money Closed
On Saturday **th August I booked an Ola bike from my residence and the amount to be charged displayed was ₹** as the distance wasn’t much, my driver kept talking about a false price surge throughout the journey, and when I reached my locati...
Aug 28, 2019 by Abhilasha Mukherjee
Ola Cabs - Driver cancelled the ride and I was charged Open
I pre booked ola outstation from Delhi to patiala * hours before the ride. According to ola's policy the driver information was shared with me one hour before. Right next second th ride was cancelled. I called th driver Yusuf to ask why would...
Aug 25, 2019 by Abheyjeet Singh
Ola cabs charging extra money when my sisters were travelling alone today and took the long route. He took **.* km when the shortest distance is only **.* km...
Aug 23, 2019 by Ankit Karmakar
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Questions about Ola Cabs
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How to contact Ola Cabs?
What is Ola Cabs office address?
ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bengaluru, 560034
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