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Ola Cabs - Refund for excess amount charged // OLA ^Open

Dear Team, This complaint is against. OLA ANI Technologies Pvt. Ltd. ANI Technologies, Shop No.**, Ground Floor, Krishna Market, Kalkaji-****** Email: support@olacabs.com With reference to the above mentioned subject, would like to draw y...

Jun 26, 2019 by MANAS GULATI

Ola Cabs - Ola charging twice instead of paying already ^Open

I have already paid money for three travels done through Ola app but the app still says the amount is due and not realising I paid the amount again.Only recently realising my last trip was Rs**** and I had paid the amount now again Ola is sayin...

Jun 23, 2019 by Venisia

Ola Cabs - Heavy peak pricing of OLA ^Open

OLA cabs are giving very fake and undefined peak pricing at vijayawada. According to them **am, * pm and even * am will also come under peak pricing. When I demanded the definition of peak pricing through *mails (service request *********, ****...

Jun 21, 2019 by Shafeek Abdul

Ola Cabs - Times normal charge levied ^Open

I took a cab from Permbur railway station to Sholinganallur today (**-Jun-****) and levied Rs. ****/- for the trip. The same trip on **-Jun-**** was completed at Rs. ***/- That is a whopping ***% additional charging. Robbery in daylight....

Jun 17, 2019 by Joe

Ola Cabs - Payment issue with me ^Open

Today at *:** am booked a cab from IDA Uppal to Chintal at that time the estimated fair was Rs ***/- but after reaching my destination the total bill amount was ****. That people say that due to high demand and lower services, we charging more...

Jun 16, 2019 by M. Bhuvaneswara Reddy

Ola Cabs - Ola ride is exceeded ^Open

extra amount and repeatedly calling to my mobile for over due , actually i paid extra amount . my complaint is place to place single location on goint time its ***/- in return trip it charges ****/- same distance , how i already given mail wh...

Jun 10, 2019 by HEMANTH KUMAR T

Ola Cabs - Ola cabs charged too much fare ^Open

I am a regular user of OLA cabs and never faced any issue but on * June **, I feel I am cheated by Ola Cabs. On *st June ****, an evening I have booked an Ola ride from Alkapuri area to the airport in Hyderabad (** km), CRN No. **********. Nor...

Jun 03, 2019 by Manoj kumar saxena

Ola Cabs - Fraud by ola driver ^Closed

Had booked Ola from viviana mall. While getting into the car the driver took four digit code but later officially cancelled the drive. While the booking amount was shown Rs *** but on getting down at destination was charged Rs ***....

Jun 02, 2019 by Sheetal paradhi

Ola Cabs - OLA costing our lives ^Open

My mom and my friend's whole family (Father, mother & sister) were on their way to Ahmadabad Railway station in Ola cab. They met with a car accident on the way which happens due to the complete carelessness of OLA driver. It was early morning ...

May 29, 2019 by Megavaruman

Ola Cabs - Excess amount charged (Parking Charges) for OLA cab services ^Open

The excess amount charged as parking charges although there is no parking facility available and driver has not dropped only at the destination and also fare increase amount also charged. Uber charged for the same location only Rs. 96....

May 27, 2019 by Vikash Kumar Saini

Ola Cabs - Over charging by ola ^Open

I have taken an Ola cab from Pune ( Bhairoba Nala ) to Imagica on **-*-**. At the time of booking the fare was ****. When I reached Imagica the fare I paid was Rs. **** + *** ( toll tax ) = ****. On asking the driver he told me to contact Ola ...

May 24, 2019 by Rishi dembla

Ola Cabs - Fraud system for Ola cab owner ^Open

My car is now running on the Ola platform. They penalized me Rs. *** and told me the system has recognized an invalid booking which has been done by you. But I told them I have not completed any fraud booking. Ola provides resolution "we can't ...

May 24, 2019 by Subha sen

Ola Cabs - Charged three times ^Open

I have been charged * times (Rs.****/-) than that of the estimated ride fare (Rs. ***). The fare shown to me was of Rs.*** during the booking. I have been charged Rs. ****/- which is nearly thrice of the estimated fare. I had taken rides to the...

May 19, 2019 by RACHANA

Ola Cabs - Unusual higher price paid ^Open

While confirming the Ola Mini the price was shown ***/- (from Hafeezpet to Ramoji film city). Suddenly how comes without informing us price got hiked and after the ride to the destination it was ****/-. Which is three times more than the fare. ...

May 13, 2019 by Ajit Kumar sahoo

Ola Cabs - Extra charges levied without informing customer in advance ^Closed

The reference number for the CRN**********. I had engaged ola cab from the airport to my residence on **th May ****. I had chosen the airport package. While booking the cab Ola mentioned that the fare for the airport package would be Rs.*** wi...

May 11, 2019 by G S D BABU

Ola Cabs - Outstation ride got cancelled last minute ^Open

I booked a ride to Alibaugon on May *th for May **th at *.** am. I received all the details about the ride and call from the driver * hour before the ride. Last minute while I sat ready and waiting for my ride I received a call by the driver th...

May 10, 2019 by Shachi Bhat

Ola Cabs - Rental fare high due to lack of transparency ^Open

I availed an airport transfer Ola rental cab from RGI, Hyderabad at *th May at * am. The charge was shown as *** Rs on my booking. Later, after the trip end, I was shocked when I saw the charge as *** Rs, given the distance and hours travelled ...

May 05, 2019 by Surendhar sundaresan

Ola Cabs - Asked for double payment ^Closed

I paid through UPI on Ola cab. But the driver asked to pay in cash as well. How to apply for a refund. No customer executive picking call from Ola support....

May 04, 2019 by Komal

Ola Cabs - Cab driver refusing trip and cancelling on their terms ^Open

It's a horrible experience nowadays with Ola cabs where after ** to ** mins of waiting you find a cab only to watch the high handedness of the drivers. If luck favours then the driver will agree to go to your destination. But more than often th...

Apr 28, 2019 by S. Chakraborti

Ola Cabs - Receiving legal calls to make payment ^Open

I made the payment still getting calls for legal action from OLA. I raised this issue to OLA support and ticket ********* was generated by them. I made the payment it was successful. I shared the same with OLA personnel who called me (She gener...

Apr 24, 2019 by Shashank Singh

Ola Cabs - Regarding undue charges ^Closed

We booked Ola cab first time. The driver did not pick the call and we charged Rs. **. The second time we booked the cab than the driver confirmed our booking after waiting. If ** mins driver denied we again paid Rs ** as cancellation charges. W...

Apr 24, 2019 by Abhishek Bansal

Ola Cabs - Charging cancellation fee ^Open

I already paid the fees but not refunding my fees. Please do the needful....

Apr 22, 2019 by Govind goyal

Ola Cabs - Accepted request but refused to ride ^Open

This is to file a complaint against ola driver Dhilip Raj M (TN**W ****). He accepted the request for a ride and then when we reached pickup point he begged us for extra charge then the actual charge we accept to give extra charge then also he ...

Apr 20, 2019 by Khadija mohammed

Ola Cabs - Not refunding my money ^Open

This in regard to OLA outstation trip taken on **th March ****, CRN **********. In my previous communications on respective social media handle where I mentioned about a Credit Card transaction amounting ₹ **** (disputed amount). My bank has ...

Apr 16, 2019 by Vishal Mittal

Ola Cabs - Charged me more than the estimated value ^Open

I booked an outstation trip from Trichy, Tamilnadu, India to Kattuputhur, Tamilnadu, India on March **, **.** PM. Estimated money showed Rs.****. But the end of the ride the bill came Rs.****. I asked the driver, he said it is a computer genera...

Apr 15, 2019 by Prabu E

Ola Cabs - Money charged thrice ^Open

I have been charged thrice for the same ride and the outstanding is still there. I made many calls to their call centre and the slaves of pay cheque wasted my time rather than resolving it. They kept using the same jargon as the concerned depar...

Apr 14, 2019 by Ram narayan kanakapally

Ola Cabs - Online fraud done ^Open

I had booked an Ola on **/Mar/**** in Bangalore. The driver called me up and asked me for OTP that came as SMS. He said that * rides are booked at a time, he needs to cancel the other. The cab location was showing as it is in front of my home b...

Apr 04, 2019 by Rashmi D

Ola Cabs - Refund not given ^Closed

On the **rd of March, I booked an Ola rental for * hours at *:** am with CRN [protected]. Mr Suresh Thakur was the driver assigned for my journey. I started my trip around *:** am, but after travelling for just * to ** minutes, the driver said ...

Apr 01, 2019 by MOLOY KUMAR BANERJEE

Ola Cabs - Driver scraped the car ^Closed

I was driving on the road when a two-wheeler was in the way I'm trying to wait for him to take his vehicle out of the way and he scrapes me from the side and runs off. KA**D****...

Mar 28, 2019 by Aditi C. Ramachandra

Ola Cabs - Refund process ignored and delayed ^Open

At the beginning of February, I received a notification to pay my Ola postpaid. After receiving my salary on the *th of that month, I immediately transferred this amount. However, towards the end of February, I sent a notification that I had ...

Mar 25, 2019 by Bhavika G

Ola Cabs - High prices charged ^Open

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Mar 17, 2019 by Hemender Kumar

Ola Cabs - Online fraud by the company ^Closed

I had booked an ola share on **/Mar/**** in Bangalore. The driver called me up and asked me for otp that came as sms. He said that is needed for locating the location and is a new system started by ola. Then the driver cancelled the trip. After...

Mar 08, 2019 by Shubra

Ola Cabs - Overcharged by the company ^Open

Sir, I went to Jaipur for vacation on **/*/**** with my family. On dated **/*/**** I booked a cab on a rental basis for * hr from ola cab for Rs ***.**. The ola micro rental CRN no is ********** and driver was Inder Jeet Singh. The cab picked u...

Feb 24, 2019 by Sanjeev kumar

Ola Cabs - Refund not issued ^Closed

I am a regular user of Ola on ** Jan **** I bought Share Ride Pass. The transaction is reflected in my bank account but the app is not showing any ride pass in my account . On contacting customer support they said money will be refunded in * da...

Feb 18, 2019 by Shradha

Ola Cabs - Ola charged me double ^Open

I have booked a cab for my father who is a senior citizen through Ola postpaid. When the trip got over the driver asked for a higher amount (***) from my father at first and then charged his *** in cash despite me paying for it beforehand. Gene...

Feb 15, 2019 by Shalini Mitra

Ola Cabs - My Ola account had been blocked ^Closed

My Ola account had been blocked without any proper reasons and I guess just because of false complain that are made by their driver partners and Ola had blocked my account without any proper reason and failed to explain it to me why did it happ...

Feb 15, 2019 by Tazee kharbe

Ola Cabs - Cancelling of ride at the last moment ^Open

I booked a cab from ola in advance because I had to proceed to railway station for catching a train. The occasion was crucial and no other means was available. The cab was scheduled at *:** am. At the end moment the driver refused to pick up an...

Feb 14, 2019 by Amit kumar

Ola Cabs - Extra payment made to ola driver ^Open

I took ola on *th Feb on rent basis. ON the way I gave **** rs to fill the diesel. After completing the ride I again gave the full payment. The driver also took the whole amount without saying anything. Now wfter realising the mistake I called ...

Feb 13, 2019 by Amrender Prakash

Ola Cabs - Payment related issue ^Open

Nov *, ****, Hyderabad. Ola Auto from Saidabad to Banjara Hills. It costed ₹*** which was paid through Ola postpaid. But the driver demanded cash. Persuation failed and I paid cash as I was rushing for a meeting. Ola app did not accept real t...

Feb 12, 2019 by Priyadarshi Shrivastava

Ola Cabs - Excess charges ^Closed

i have travelled from jaipur to ajmer with booking I'd crn**********, starting km as per sms recieved was ****** however no sms received for end trip...total trip were supposed to be around *** km however i have been charged for *** kms, when...

Jan 30, 2019 by Gourav Singh rathore

Ola Cabs - Ola Cabs Excess Charges Fraud ^Closed

Hi, Booking ID: CRN********** We had took this ride on ** Jan **, My estimated fare shown on the app was Rs. *** and there was no any drop/up icon of fare increase, neither it asked me surcharge permission before booking ride, also ola ap...

Jan 27, 2019 by Sourabh Bhunje

Ola Cabs - Extra money charged ^Closed

Booked a ride today in Kanpur fare was between ** to **.. started the journey driver took unfamiliar route.. I asked he said traffic jam is there... Took longer route intentionally and when I reached home bill was ***.. this is harrassing as dr...

Jan 24, 2019 by Sharique Hussain

Ola Cabs - Unfair deductions for cab payment ^Open

I had a ride on date ** Dec'**. I selected the option as "Cash" and I gave the driver a *** rupee note. He refused to give me the change and asked me to pay through UPI. I transferred him the amount *** through UPI. But he didn't recieved at th...

Jan 23, 2019 by Praveen Kumar

Ola Cabs - Excess fare charged ^Open

I booked a cab from my home to certain destination, but as it was not showing in map. I chose a nearby location which was ***m before my destination. approximate Fare shown in application was ***rs. But as soon as I reached destination total fa...

Jan 22, 2019 by Shashikant

Ola Cabs - Penalty fraud deduction for ola cab ^Open

Dear Sir / Madam I Suraj Sinha from Kolkata being cheated by ANI Technologies Pvt Ltd (ola cab) again and again. My car WB**J**** was attatched with ola and the amount of incentives are being deducted as "fraud penalty" by ola ! Many times I c...

Jan 19, 2019 by Suraj Sinha

Ola Cabs - Money deducted for fraud booking ^Open

I am an operator in ola and my car no is WB**H****...for a couple of days money is being deducted by ola from my incentive earning...I have complaint for many times in ola customer care and Calcutta ola office also..but no result I got..last de...

Jan 09, 2019 by AVIJIT SEN

Ola Cabs - Booked cab not reported ^Open

i have booked in advance for an outstation trip through ola app - the booking was done on **th december'** an (**:**am) for travel on **st december'** early morning ( *:**am). the driver details / vehicle details has not been communicated nor m...

Jan 02, 2019 by Mohan Rajendiran

Ola Cabs - OLA Money Scam- A Big Fraud Company ^Open

Hi Sir, GM Suddenly, I've got * SMS in my mobile#********** on * fraud transactions for Rs****.**, Rs**** and Rs** at at about **pm on **.**.****. I've Not shared any OTP with any person at all. It seems that OLA Money team is having fix-u...

Dec 29, 2018 by Samir Kumar Chatterjee

Ola Cabs - Excess Charged by Ola cab ^Open

I was booked OLA cab Jhusi to Cheoki Station at charges *** Rs..But they had charged *** Rs. They had charged extra toll or taxes..I was surprised when i saw that fare. ...

Dec 23, 2018 by Satyendra Tiwari

Ola Cabs - Ola Cabs account permanently blocked ^Open

My wife had registered a new Ola account on * December **** and it was blocked on * December **** when she was going to use it for the first time. When contacted about this, Ola Cabs informed me that the account has been permanently blocked bec...

Dec 10, 2018 by Jayesh Limaye

Ola Cabs - Refund not credited ^Open

Mob ********** Racheet Mehta Driver was late for pickup. He was **-** mins away from Location still he accepted the ride I reached the destination *.* hours late. The wedding was almost over Driver took very long route and we got ...

Dec 09, 2018 by Racheet Mehta

Ola Cabs - Charged extraordinarily high ^Closed

I am being charged extraordinarily high quite frequently these days. Kindly look into the matter. On **th Nov in this ride(CRN **********) rs.*** has been charged as parking/toll incorrectly. There was no toll or parking charges involved in th...

Dec 04, 2018 by Nishant Kumar

Ola Cabs - Ola cab driver collected more money against ride ^Closed

Invoice for ride was **** but driver took **** from me. Rediculous cab company and hiring culprit driver and employ. This is not one incident every time such thing happening with me ...

Dec 04, 2018 by Mithilesh

Ola Cabs - Wrong cab charges ^Closed

I booked a cab with crnnumber:: ******XXXX in guwahati under mini category, but the vehicle came was Alto which is as per OLA terms is termed as mini category. They charged me for the mini category whereas they should have charged me for micro...

Dec 03, 2018 by Pranab A

Ola Cabs - Cheating from ola cab ^Open

I have booked ola cab ** nov meerut to Delhi when i have booked they will show ***rs. Of amount but when i have reaches my destination they will charge mee **** rs and ***rs. Extra for road tax soo i want a properly justification from ola cab.....

Nov 18, 2018 by Ankit kumar

Ola Cabs - Fraud Driver ^Open

OLA is looting the customers, for a ride we were charged Rs. **** twice by the driver as well as through Ola money app, we raised a complaint with OLA on *th , have contacted through Facebook and Twitter , no response has come back on the refun...

Nov 18, 2018 by Sourish Kumar Pujari

Ola Cabs - Denied cabs at dawn of morning muktiple times ^Open

When we are in hurry to reach Santragachi Railway station within *.**am all of the cabs are cancelling the trips listening the destination. If it's the situation then you should stop your services at late night or early morning hours. People wo...

Nov 17, 2018 by Somosree pal

Ola Cabs - Ola cab refused to pickup inspite of confirmed booking ^Open

Booked an Ola Cab on * Nov **** early morning. The booking was confirmed by ola cabs. The details of driver and cab were shared ** minutes before pick up. But on calling the driver, he refused to arrive for the pick up. We had a train to board...

Nov 12, 2018 by Nikhil Kapoor

Ola Cabs - Excessive bill charged ^Open

initial price was ₹***,ltr whn I rchd my dstntn,it ws ₹****,he took the wrng route evn after I said,he ws like no this is shorter route and hum kya kre server se aesa itna ₹ aya,unistaling ts dumb app.nvr be usig ts,drivers r on strike,so...

Oct 27, 2018 by Ahmad Ali

Ola Cabs - Charged very high for a ride ^Open

I have booked an outstation cab for my **year old mother from Gurgaon to Meerut. The condition of the cab was pathetic with non functioning AC, the back of the car was broken it was a risk to keep the luggage there as it might fall of. The cab ...

Oct 22, 2018 by Srishti

Ola Cabs - Driver took money for a ride that I did not take ^Open

This is the exact email I sent to the ceo of the company. Haven't heard anything from them. It's been a week now. Pathetic service by Ola. This is not the kind of service expected from you guys. I booked an Ola Share on Saturday at *.**...

Oct 21, 2018 by Helen Rose

Ola Cabs - Heavy charge by Ola cabs ^Open

Hi, I have been traveling in Ola cabs long time. And like all the time I have booked Ola cab from Aravind eye hospital (opp to savitha dental hosp - poonthamalee) to my home velachery around *. And when I booked I didn't get any alert/notifica...

Oct 18, 2018 by Anandha Karthick

Ola Cabs - Fraud ^Open

I boarded a cab from olacabs . It showed me a fare of ** rs , i had balance of *** rs in my ola money wallet ,then the driver dropped me at my drop location and he did'nt ended the trip and showed ola that i paid him *** in cash and the total b...

Jul 21, 2018 by Divyansh Kapoor

Ola Cabs - Ola Auto :KA04D1826 Stolen / Lost Report Registered Vide LA Report No 110857/2018 ^Open

This is to inform you that I had booked ola auto on **/*/**** at *:** pm from my registered mobile number ********** from yeswantpur railway station to chellekere kalyan nagar. My mobile battery was drained hence I had given my mobile to drive...

Jul 18, 2018 by Warsha Balani

Ola Cabs - OLA cabs double charging acount ^Closed

After having conversation with the representative I came to know that every time I did cash payment the amount got deducted from the OLA credit thing which was activated without my notice. The kind of service is totaly unexpected as I have been...

Jul 02, 2018 by Aniruddha Mukherjee

Ola Cabs - My Wife's Fetus and my 5-year-old Son's Life endangered by Ola Company and it's Driver ^Open

This morning I hired an OLA Cab close to * a.m. because my wife had to take my son to the doctor because he was prone to intensive abdominal pain, fever, and vomiting. I tried to set the destination for my in-laws' residence they are near to t...

May 11, 2018 by Sunil Udaiwal

Ola Cabs - Rides, as agreed, failed to comply ^Open

On **.**.**** I made an advance booking for a Cab for **.**.**** at *.** a.m. for catching a Train from Shalimar Railway Station, Howrah, near Kolkata(India). On *.** a.m. in the morning on **.**.**** I got the message about the details of the...

May 11, 2018 by ASWINI KUMAR BERA

Ola Cabs - By ola cab cacillation charges not refund ^Open

Ola cab ride call,but driver said he was another ride for dropping the passenger then come.i refresh the app and get another ride and reached the destination.i call ola for another ride and get the destination while paying the bill **rupee extr...

Mar 24, 2018 by Virendra

Ola Cabs - Company is not giving my money back ^Closed

I was charged more money than the actual bill of my rides. So I approched the customer care. They are saying that they will solve my issue within ** hours but there is no progress at all. ...

Dec 23, 2017 by Pankaj Patel

Ola Cabs - Cashback not fulfilled ^Open

So today i am expressing my concern on ola acronym to fraud. The incident took place on ** Nov ****,where i booked a cab and the net amount to be paid was rs **.After the ride the amount shown was rs ***.In addition i would like to tell that th...

Nov 14, 2017 by Vinayak Shukla

Ola Cabs - Trip abandoned midway ^Closed

complaint:trip abandoned midway reference: OSN *********...

Jun 26, 2017 by Harsha

Ola Cabs - Taken for a ride ^Closed

Had a very bad experience with Ola. And this is not the only episode. On **th April, ****, booked Ola cab for a trip from my home to airport in Chennai. We were on our way to London. Booked for *am, guy called me at *:**am, he isn't coming. Dam...

Jun 21, 2017 by Chirayu Padhiar

Ola Cabs - Ola cheat its customer ^Open

I have Rs. **** in my ola money wallet. Now nil. If I check in transaction history it showing me that I took ** ola cab ride in * minutes ** seconds worth Rs. ****. How could be this possible ? I not even made a single booking on March *th. I a...

Apr 05, 2017 by Gokul G

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