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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Wrong product Delivered inside Box packaging of actual wallet Closed
I have ordered a Tommy Hilfiger wallet from myntra to give it as a gift. But I received the product and from the outer paper packaging it seemed like a wallet so I didn't bother to make an unboxing video since it seemed correct but when I opene...
Dec 06, 2023 by Altamash Ahmad
Myntra - Wrong Product delivered Closed
Order ID # ******* ************** I ordered * kurtas sets ( Women ) from the brand called Desi Weavess on Myntra. I got both the sets different from what was ordered and immediately contacted Myntra and shared all necessary photos with MRP and...
Dec 05, 2023 by Arlene
Myntra - Wrong product delivered Closed
I am writing in regards to my Order ID # ******* **************. I received the wrong product when it was delivered. It is clearly visible in the app that the color is Dark blue/ Navy blue. The colour received is sky blue. It is totally differe...
Dec 04, 2023 by deepmala manna
Myntra - Myntra One extra item got picked up with a return item Closed
I ordered a Libas kurti and Aurelia leggings from myntra. Both of the items got delivered . But because of size issue I had to place a return request for both the items and a delivery boy came right on next day to pick it up. By mistake along...
Dec 02, 2023 by Aditi
I ordered a night dress from Myntra ‘Dressberry-Women Conversational Printed night suite- size’S’ ** days back and the package still haven’t been delivered. It says the package has already been delivered online a week back. Probably the...
Nov 30, 2023 by Megha Vaishnav
Myntra - Return request Refund not honoured Closed
I requested a return & refund of Reebox Shoes that were tight for me. Although the shoes were picked-up, it was returned back the next day and refund rejected stating "Used" and "Stained". This is completely false as I had only tried the shoes ...
Nov 29, 2023 by Saradha Swaminathan
Myntra - Wrong Product Delivered Open
This complaint is in regards to you the order which i have placed on ** November,product was United Colours Of Benetton Pullover and when i opened the product there was a Shirt in that after so many attempts to return that product no resolution...
Nov 28, 2023 by Shakti Bagga
Myntra - Wrong product delivered and company not accepting return Closed
MYNTRA DESIGNS PRIVATE LIMITED A K R TECH PARK,*RD FLOOR,*TH MILE, KRISHNA REDDY KRISHNA REDDY INDUSTRIAL AREA, HOSUR ROAD, BANGALORE KA IN ******....
Nov 27, 2023 by Minal
Myntra - Package missing but money taken Closed
I have received the package stating that the product is inside but the package was empty. I had ordered fossil watch...
Nov 25, 2023 by Nikita Kharade
Myntra - My product is been picked up but not showing picked up Closed
I have retuned a coord set form brand sangria which I ordered from myntra. My order has been picked up but the return status is showing out for pick up. I have tried taking help from customer executive explaining the same they created a complai...
Nov 23, 2023 by Sanjogita singh
Myntra - Refund Closed
I bought * eteenz tshirt in Myntra and I got credited for the * but they debited amount was *** and I got credited only *** rest of ** still is pending from their end... Stating to check the bank .. I checked with bank... simply saying that al...
Nov 22, 2023 by Saranya
Myntra - Delivered product without Pricetags And not giving refund on product return not Open
Hi Team, I have ordered product from Myntra, Order ID # ******* ************** but received with out pricetag And brandtag. I have opted for product exchange because of Fitting issues, created exchange request. But during pickup pickup agent...
Nov 22, 2023 by Reethu Palukuri
Myntra - Not giving refund Closed
they have picked up my product and delivery agent took the product but in myntra app they created next pickup but i have no product because they have already took product from me ...
Nov 20, 2023 by Rajkumar yadav
Myntra - Exchange and return on Myntra Closed
actually i have placed an order for denim jeans but it was not fit for me so i tried to exchange it on the very next day. so they place my return and exchange date in **th Nov. But on that day they haven't contacted me rather than that i tried ...
Nov 16, 2023 by Jai Prakash
Myntra - Want to return item Open
As I orderd Puna jacket frim myntra and its oversized now I want to return but window is closed now plz help me I need my money ....
Nov 16, 2023 by Jitendra Singh Rawat
Myntra - Exchange Return defective product Closed
The product that was ordered arrived damaged and covered with stains and black dots. I initiated an exchange for the same item, but the status of the swapped goods was changed to exchange on hold after it was sent out for delivery. I called cus...
Nov 15, 2023 by Aniket Jadhav
Myntra - Wrong Package Delivered and refusing to exchange Closed
I ordered a white h&m shirt and they delivered me a different h&m shirt ,when I asked for exchange it went fine until delivery boy refused to take the order ,he said the product isn't the same.I was exchanging since the product isn't the same,a...
Nov 13, 2023 by Shahbazul Hoda
Myntra - Refund not issued Open
I recently placed an order for Roadstar jeans through the Myntra app. I mistakenly entered an incorrect phone number during the checkout process and did not notice the error until four days later. Despite expecting the order to be canceled due ...
Nov 11, 2023 by tarun madde
Myntra - Wrong product delivered Open
I had ordered a Ether brand V-neck T-shirt green colour. The seller has delivered a wrong product, that is Roadster brand round neck T-shirt, white colour. When trying to return and I avail a refund as promised. The seller refuses t...
Nov 10, 2023 by Nithish
Myntra - Refund Closed
They have taken my returned order and didn't refunded my money talked to costumer care more than ** times they just ask for time it's been ** days and still no action was taken ...
Nov 10, 2023 by Lovely Kumari
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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