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Your rights as a Consumer
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i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
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Case Details
Personal Info
Resolution
Make my trip - Discrepancy in refund Open
I have booked a flight ticket using Makemytrip portal for **-May-** by paying an amount of total Rs *****, but due to travel ban, flight gets nonoperational and my ticket was cancelled by MMT on **-May-** and i got a confirmation of cancellatio...
May 21, 2021 by ASTITWA YADAV
Make my trip - Refund of flight ticket not processed Closed
I have booked an holiday package to andaman and while returning flight from Chennai to Mumbai got canceled due to covid and have raised an refund got a confirmation mail from goair about the refund but makemytrip is not giving my money back. Ta...
May 15, 2021 by MalkitSingh Hanspal
Make my trip - Refund not provided Open
I have booked an inter nation airline ticket (United Airways) from New Delhi to Los Angeles, my PNR no-BN*X*J and date of travel was **-May-****. Due to the announcement of travel ban wef *th -May-**** i was unable to travel and therefore reque...
May 14, 2021 by ASTITWA YADAV
Make my trip - Cancelled Flight Returns Closed
The flight is cancelled by airline and make my trip said they will return the money , but its been * months they have not returned and for every email sent there is auto reply. Need help here...
May 14, 2021 by Rajhans
Make my trip - Refund not done by MakeMyTrip Open
My booking from Lucknow to Delhi for ** august **** from air India flight AI *** through MakeMyTrip but flight was not operational on that day when we reach the airport they said that the above flight is non operational and from air India count...
May 07, 2021 by Vikram jain
Make my trip - Flight got cancelled but no refund Closed
I Had Booked a BOM-HYD Vistara flight for **-May-**** which got cancelled. The Airline confirmed that it is cancelled and accordingly Cancellation number was noted. Now All Channels of MMT are closed for re assurance on status and cannot get my...
May 04, 2021 by Pranay Shah
Make my trip - Not got the refund Closed
I had booked Air India flight from Mumbai to Srinagar through Make my trip for travel date **/**th of May ****. I had booked * tickets for my families travel. Due to pandemic, the flights got cancelled. I could get two tickets belonging to my...
May 03, 2021 by Binu Krishna
Make my trip - Refund not issued though insurance taken from MMTT Open
The ticket was booked for gangtok from kolkata with an insurance so that it can be used in case of cancellation. The trip was cancelled and simultaneously we were forced to cancel the tickets vis spicejet as MMT didnt help. The spice jet tol...
May 02, 2021 by Abhijeet Singhania
Make my trip - Holiday Package Cancellation Open
I have booked a holiday package of Kashmir from makemytrip on *th April. Package total cost was ***** Rs. Due to current covid situation we decided to cancel the trip. As per the policy mentioned on their website and described by the assigned r...
May 01, 2021 by Prateek Jha
Make my trip - Fraud in Refund Open
I have raised the issue with consumer affair and the company but not find any Resolution. I have plan for journey but due to covid ** my ticket was cancelled which was on * May **** Price of the ticket - Rs **** The Booking was refunded by...
Apr 30, 2021 by Sunny Mishra
Make my trip - Refund from Airline not processed by MakemyTrip Closed
Ticket was booked through MakymyTrip. Flight cancelled directly with the airline. Refund issued by airline is not processed by MakemyTrip and not responding on emails and calls....
Apr 29, 2021 by Jagdish Panchal
Make my trip - Refund is not initiated Closed
Spice jet airline has revised travel timings hence I requested SpiceJet to cancel my ticket with full refund. So SpiceJet has cancelled my ticket with full refund, but MakeMyTrip still didn’t initiate my refund, I booked that ticket using Mak...
Apr 27, 2021 by Zishan Ahmad Khan
Make my trip - Amount got debited but no flight tickets confirmed Open
I tried to book a BLR to CCU flight at MMT at **/**/****. At the payment step the total fare amount is debited from my Acc but no ticket or booking ID was issued. I got only a message from MMT saying “the order #NF****** is awaited “ and a ...
Apr 26, 2021 by Indrajit Ghosh
Make my trip - Refund pending form 2 months Closed
Dear Sir, I booked upgraded holiday package to goa for * nights after consultation with MMT and cancelled Andaman package of * nights at condition that i will get full refund. MMT initiated refund * months back but didn't refunded me till now....
Apr 25, 2021 by Vaibhav verma
Make my trip - Refund not credited Open
I have booked a flight from Pune to Dimapur via Bengalore and Kolkata on **th april from Makemytrip, but I decided to reschedule it to May * so i did it from Indigo website. The first amount i paid was Rs ***** and after I rescheduled my fligh...
Apr 25, 2021 by Thungben Kithan
Make my trip - Cancelled tickets through make my trip portal but company refused to refund Closed
I have booked ticket through MakeMyTrip portal after that I had come to some situation and cancel ticket through MakeMyTrip portal and that time I cancel portal showing you will get refund amount **** but after * month he didn't refund amount t...
Apr 24, 2021 by Santosh Kumar Maurya
Make my trip - Refund not received from Make my trip Open
Booked flight from Hyderabad to Tirupati and Tirupati to Hyderabad. Booking was not confirmed but money deducted and they did not refund the money....
Apr 19, 2021 by Ugandhar Nandam
Make my trip - Reg refund not coming Open
My connecting flight got cancelled and mmt has not refunded the money...
Apr 17, 2021 by Saurabh Sahu
i am booking * train ticket on *th April **** but booking Failed on Make My Trip .. Delhi - Jaynagar SWATANTRTA S SPL / ***** Total Cost Rs₹ ****.** . Refund Date is **Th April **** . But Make My Trip not give my refund ... Booking IDNR...
Apr 15, 2021 by Nitish Kumar
Make my trip - REfund Closed
This is regarding DEE GARIBRATH #***** Booking ID---NR**************** Refund credited in account Expected By ** Mar - ** Apr ₹ *,*** has been processed in Citibank *************** ,refund with RRN number ********************** has been...
Apr 14, 2021 by Pasha Nazim
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Questions about Make my trip
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How to contact Make my trip?
0124 462 8747
What is Make my trip office address?
8-1-400/61, 2nd Floor, Westfield Center, Delux Colony, Rethi Bowli, Tolichowki Main Road, Hyderabad
What is Make my trip customer care email?
service@makemytrip.com
Where to find Make my trip discount coupons?
Who is the Owner / CEO of Make my trip?
Rajesh Magow
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