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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Make my trip - Refund Closed
Dear Mr.Deep Karla, I am very frustrated with your customer support . However trying to get in touch with your team since one hour it gets stuck on IVR. Its regards my refund I have made reservations for camping and due to non availability...
Apr 11, 2021 by Divya kandre
Make my trip - Money deducted but flight ticket not booked Closed
I have tried booking flight tickets on april *rd ****. The amount got deducted from my account but didnt receive a confirmation email saying that the ticket is booked. My Trips tab in the app is also empty. I would like to have a refund for th...
Apr 05, 2021 by Mayura V
Make my trip - Make my trip Scam Open
Kindly go through all the reviews in Google play store and this enclosed Google answers or any social media, that **** of peoples having issues in connecting MakeMyTrip and to get their refund. *.My airline already refunded to MMT, but ther...
Mar 30, 2021 by Santhoshkumar
Make my trip - Cancelled tickets refund not received Open
Air India ticket booked through MakeMyTrip.com portal in Aug **** and cancelled in the same month through the portal. Refund not yet received despite multiple follow ups. ...
Mar 29, 2021 by Shazia Tasneem Shaik
Make my trip - Bali package not refunded Closed
I booked a package to Bali for the month of May-** under booking reference NL*************, which was suspended due to the outbreak of COVID-**. I paid half of the amount of package i.e. ***** Rs. After that, since the month of Dec ****, I se...
Mar 27, 2021 by Saurabh Chaturvedi
Make my trip - Refund of Holiday Package booked via MAKE MY TRIP Website Open
I have paid for the trip (booked via "Make My Trip" website) after * days I have cancelled the trip and called customer representative for the refund, she told Rs **** will be deducted and rest amount will be refunded within ** to ** days , but...
Mar 26, 2021 by Ravi Kant Dwivedi
Make my trip - Refund for my airline tickets Closed
Respected Sir , With reverence , I would like to acknowledge that I am working as a teacher in Mysore district ( Karnataka. I would like to apologise for sending this abrupt mail regarding the refunding of my ticket. Sir , I had approached the...
Mar 26, 2021 by Tenzin Wanga
Make my trip - Refund not given Closed
Airline (GoAir) have refunded the entire amount. But MakeMyTrip is not processing my refund and there is no way to contact the. I tried ****s times. I contacted Airline they said we have processed the entire amount to Makemytrip....
Mar 25, 2021 by Akhil Dhiman
Make my trip - Airline refund paid completely unethically Open
I booked * Air ticket * & fro for Mumbai Dehradun. wherein Rs.**** Air ticket charges to go and Rs.***** Return Ticket charges and Convenience Fee with GST Rs.**** was charged on which Rs.**** Bank payment discount was applied and I paid tota...
Mar 24, 2021 by VIPUL PRAMOD BUBNA
Make my trip - Refund not initiated from Make my trip Open
I have booked Bangalore to Goa holiday package on ** th Feb **** in Make my trip. But due to covid case rise, I cancelled on **th Feb, ****. Total amount paid is ***** INR and as per MMT cancellation policy, **** rupees will be considered as c...
Mar 22, 2021 by Gopinath Muruganantham
Make my trip - Booking not confirmed and checkin is within a week Open
I have made two bookings **th March to **th March and **th March to **th March at grandpark kodhipparu Maldives. I have been telling make my trip constantly that the resort doesn't have my booking and begging them to confirm the booking. Vishal...
Mar 18, 2021 by Pallavi Ganesh
Make my trip - Refund Issue Open
On **th March **:** , i was booking my flight tickets from mumbai to delhi on make my trip mobile app. In the end step when i made payment , the payment status was successful but my booking failed. Money was deducted from my bank account but i ...
Mar 18, 2021 by Pratibha
Make my trip - Make my trip money deducted ticket not booked Closed
** October **** i was booking bus But when i was doing to payment that time payment was done but seat are not confirmed Almost * months..n i still waiting for my money...n your customer care cant even pickup my phone n call Do something ...
Mar 18, 2021 by Gopal radheshyam rajbhar
Make my trip - Refund not Processed Closed
Hi Team, This is regarding my refund request which has been pending from almost more than a month .From my end I have provided all the necessary details but still my amount is not yet refunded.I have tried to follow up with the make my trip ...
Mar 17, 2021 by Shubham Varshney
Make my trip - Not Refund my cancelled flight ticket from MakeMyTrip Open
The issue that I have experienced was: Hi have booked the international flight ticket, my booking id: IN*B*************. due to corona, flight operations were canceled, after * months I have raised for cancellation on Dec **th, and a refund r...
Mar 15, 2021 by Kiran Kumar
Make my trip - Amount debited but booking failed Open
I had booked my two way tickets for Lucknow to Goa from ** March to ** March at around midnight on ** March. The amount was immediately deducted from my bank account but the makemytrip webpage displayed 'payment failed' due to which my booking ...
Mar 15, 2021 by Samriddhi Shukla
Make my trip - Flight ticket not booked but money got deducted Closed
I booked an online ticket using MakeMyTrip app on **th March, **** at *:** PM. Ticket booked for the flight with number AirAsia I* | *** from Goa (**:**) to Mumbai (**:**) through Mobikwik. The transaction has been successful on the end of the ...
Mar 14, 2021 by Vivek Kumar Singh
Make my trip - Refund for cancelled flight Open
I have booked flight using Make my trip for my mom on **th March ****. Due to COVID the flight got cancelled and I have requested for refund of money. Till not money was not refunded from Make my trip. I called airlines directly and they told t...
Mar 14, 2021 by Kamal
Make my trip - Refund not made Closed
This is in regard to refund request for the PNR TE*KTB and QN*PGQ. We have initially booked the ticket from UDR to DXB on **th Dec **** and return on **th January **** but due to personal reasons, we have rescheduled our flight with the airl...
Mar 11, 2021 by Rukhsana Banu Khakher Wala
Make my trip - Money got debited twice Closed
** minutes agoDetails Please refer to flight ticket journey from Chennai to Visakhapatnam on the *th April ****. PNR being IFVUHI and booked on **th February ****. However, SBI debit account of mine shows two debitsfor the same flight journey....
Mar 03, 2021 by Bindu Challa
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Questions about Make my trip
Ask questions about Make my trip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Make my trip?
0124 462 8747
What is Make my trip office address?
8-1-400/61, 2nd Floor, Westfield Center, Delux Colony, Rethi Bowli, Tolichowki Main Road, Hyderabad
What is Make my trip customer care email?
service@makemytrip.com
Where to find Make my trip discount coupons?
Who is the Owner / CEO of Make my trip?
Rajesh Magow
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