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Make my trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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CHEATED BY MAKEMYTRIP We booked Dubai family trip through Makemytrip from *th to **th December. On which we were about to receive our visa by **th of November according to the company. But our visa is delayed for which we didn’t want to make...
Nov 24, 2024 by Joydeep Bhattacharjee
Make my trip - Free Cancellation of Tickets Open
Subject: Reference No. ***************** : Relevant document required Booking ID : NN**GF*HU**NDLFT**** Dear MMT Customer Support Team , I am writing to follow up on our recent request regarding the cancellation of our flight booking wi...
Nov 07, 2024 by Abhey Bansal
Make my trip - Escalation of Issue Faced During Goa to Bangalore Trip Booking with MakeMyTrip Open
I am writing to formally escalate a deeply disappointing and distressing experience we encountered on our recent booking through MakeMyTrip. We booked an Intercity bus from Goa to Bangalore, with our PNR details [provide PNR details], and were ...
Nov 02, 2024 by Prerna Singh
I am writing to address an issue with my recent bus booking from Lucknow to Kainchi Dham. I had already raised a complaint with MMT customer care on October **, ****, but I have not yet received a resolution. To provide further details, I book...
Oct 17, 2024 by Ashutosh Tiwari
Make my trip - Bus Cancelled Closed
We were booked on a bus from Delhi to Lucknow on August **th. The bus was cancelled and money refunded but without any information to us. No email, no whatsapp, no message. Due to this we had to book another bus in urgency costing *X the actual...
Aug 27, 2024 by Shreya Bhattacharya
Make my trip - MMT refund not initiated Open
My bus ticket from bangalore to tirupati was cancelled by the bus operator. He intimated me and told that MMT will give the full refund. ...
May 31, 2024 by Sagar vyas
Make my trip - Booking denied by the homestay Open
I booked a homestay from MMT. On contacting the property * days before checkin, they denied the bookin and on contact MMt, they are constantly looking into the matter with no resolution from their end....
May 28, 2024 by Arup Kumar Pal
Make my trip - Hotel denied check in booking done my MMT Closed
Sterling darjeeling denied to check in our guest for modified date which was approved by MMT.. MMT not responding. they are neither giving confirmation voucher for modified dates nor giving refund....
Apr 22, 2024 by SANTOSH EKNATH CHOPADE
Make my trip - Forex order not booked but money deducted from account Closed
On Friday, **th April.. I was booking a Forex order of USD **** on MMT website. After completing the payment I realized there was no order created but amount of Rs ******.** got deducted from the account. I reached out to MMT support and they a...
Apr 22, 2024 by Naveen Tandon
Make my trip - Entry denied at oyo rooms booked via makemytrip Open
Room was booked in the oyo hotel thru MakeMyTrip At the reception they denied Checkin On taking to the make my trip they did not bother to help us . I want the refund of my money ...
Apr 09, 2024 by Harpreet Ruprai
Make my trip - Complaint against MakeMyTrip MMT for Misinformation and Lack of Accountability Open
I am writing to lodge a formal complaint against MakeMyTrip (MMT) regarding the misrepresentation of services and negligence displayed by their team, which has resulted in significant mental and financial distress for me. On *rd Jan ****, I ...
Mar 27, 2024 by Nikita Singh
Make my trip - Formal Complaint Regarding Unacceptable Conditions at The Getaway Property Closed
Dear MakeMyTrip Customer Service, I am writing to you today to formally lodge a complaint regarding the appalling conditions experienced during my recent stay at 'The Getaway', a property hosted by Sagar through your platform. My booking ref...
Mar 23, 2024 by Shrey Krishna
Make my trip - Fake Deals Open
I booked the hotel from MAKEMYTRIP. The deal includes, Hotel stay, Breakfast, Lunch, Dinner for * people. They charged me **** Rs. Which I paid When I checked in the hotel. hotel people refused to give breakfast lunch dinner. So I have ...
Mar 01, 2024 by Ravin Chetal
Make my trip - Wrong Trip guarantee scheme provided by Makemytrip Open
Dear Sir/Madam, I booked one ticket with two passengers from Hazrat Nizamuddin to Panvel for **th Feb **** under your trip guanrantee scheme. I was supposed to get *X amount of the base price of ticket which was **** for two tickets. I was...
Feb 27, 2024 by Avaneesh Shukla
Make my trip - Make my Trip refund issues Open
I booked Train ticket in make may trip. But it didnt book and got cancelled. from bank side its clear that MMT has charged and even i checked with IRCTC and in that alos they didnt take any money. So now the monwy is with make my trip and tryin...
Feb 22, 2024 by Siddhakumar S
Make my trip - Date change not occured Closed
I tried to rebook my flight but they were unable to do so and charged me **** rupees as a date change fee and didn't even change my date....
Feb 02, 2024 by Saritha
Make my trip - Mauritius Trip Refund due to cyclone Open
I booked a trip to Mauritius from **th Jan, **** to **th Jan, **** through Make My Trip website. My flight was from Mumbai by Air Mauritius on **th Jan at *:** AM. I live in Raipur, Chhattisgarh and I was supposed to reach to Mumbai on **rd Jan...
Jan 26, 2024 by Anand Kumar Rath
Make my trip - Refund not received Open
I had booked flight tickets for the round trip of * people from Mumbai to Zurich for the *th of January **** upto **th of January ****. On the same day I booked my tickets, I wanted to changed the dates of my flight as the plan changed. I wante...
Jan 09, 2024 by Yashraj Pramod Deshmukh
Make my trip - Bus Got Cancelled and no refund received Closed
My bus got cancelled due to strike and it's been more than a week I have not received the refund for my booking amount I received the voucher but haven't received the amount till now. Booking ID: NU***************...
Jan 04, 2024 by Vinayak Damade
Make my trip - Dispute over Hotel Room Closed
Make My Trip is cheating customers- They put some images on their website and when we checked in the hotel we were horrfied by the location and the images- it was filthy, room were not clean...
Jan 03, 2024 by Farah Inamdar
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Questions about Make my trip
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How to contact Make my trip?
0124 462 8747
What is Make my trip office address?
8-1-400/61, 2nd Floor, Westfield Center, Delux Colony, Rethi Bowli, Tolichowki Main Road, Hyderabad
What is Make my trip customer care email?
service@makemytrip.com
Where to find Make my trip discount coupons?
Who is the Owner / CEO of Make my trip?
Rajesh Magow
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