Make my trip
- Amount debited but booking failed Open
Samriddhi Shukla filed this complaint against Make my trip on Mar 15, 2021
I had booked my two way tickets for Lucknow to Goa from ** March to ** March at around midnight on ** March. The amount was immediately deducted from my bank account but the makemytrip webpage displayed 'payment failed' due to which my booking was not confirmed. To avoid a surge in ticket prices, I made another booking with the same flight details that was subsequently confirmed but the amount deducted for the first failed booking has still not be refunded to me. I have tried contacting the customer care and exploring other options on my website, but have only received automated responses directing me to available options o n the makemytrip application that does not have an option for lodging such an issue. Would request an immediate refund of the amount deducted from my bank account.
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Resolution Demanded:
Refund / Credit for purchase
Make my trip
Resolved
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Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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