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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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Case Details
Personal Info
Resolution
Byjus - Canceling Byju s Subscription Offered Resolution
We asked Byju's to cancel our kid's(two kids) subscription almost * months back since we were not getting the class links regularly and kids are not willing to attend the classes anymore. There is no proper response from Byjus and the subscript...
Jun 08, 2022 by Yakkati Tejasri
Byjus - Refund against cancellation Closed
This is with reference to the SO-**************** Dated **th Feb’**. Student Name- Aadarsh Pal father’s Name- Anil Kumar. There is lot of issue in compare to the discussed during the meeting. Request you to, Please cancel the order and refu...
Jun 08, 2022 by Anil Kumar
Byjus - I request cancellation byjus order i am so many times mails raised but no one not responding Offered Resolution
Dear sir I one month back byjus online class purchased as per byjus policy with in **days cancellation possible. Now that product not using so I requested to byjus cancellation my order, i am so many times mails raised but no one not respo...
Jun 08, 2022 by NUKALA SATHISH
Byjus - Refount amount Closed
I purchase a byjus product. loan ammount rs *****. pay for ** months each emi rs ****. *st loan emi pay * july **** than after all emi pay in right time from bank mandate. one emi pay by me on line **-**-**** so total loan has been doposit by ...
Jun 07, 2022 by Rakesh gurjar
Byjus - Low quality zervices Closed
mangament bahut non responsive h aur student ko leke bikul aware nhi * month ho gya aaj tk prblm solve nhi ki h aur mentor k naam pe mazak h bss ...
Jun 03, 2022 by Pankaj
Byjus - Refund amount not recieved Closed
I have not received the refund amount since a month.** people call and then there is no output.They hear the same thing again and again and take no action ...
Jun 01, 2022 by Anushree Nishant
Byjus - FRAUD SALES Closed
Today I informed you that all types of Big companies Cheat their customers Directly or indirectly. @byjuraveendran and @avansefinancialserviceslimited Now I will tell you one of my personal experiences with BYJU'S company . one of the sales ...
Jun 01, 2022 by SONU SINGH
Byjus - Cancellation Closed
I have ordered a byjus junior kit and registered for cancellation but it's been ** days stiil not got any reply for my emails and all ...
May 31, 2022 by Archee mewara
Byjus - False EMI deduction Closed
Dear Sir/Madam I've taken byjus course of INR ***** and in the form of loan EMI and filled a nach mandate. Later we dropped out the classes within ** days and now the new loan was ***** which we paid through net banking. Even after full paymen...
May 25, 2022 by Kushagra Agrawal
Byjus - Bjyus cancellation and refund Closed
Have tried reaching byjus cancellation team for refund. Sent multiple emails but no response...
May 24, 2022 by Vaishnavi
Byjus - Refund Closed
I don't like byju's that's why I don't want to go further with byju's and I also change my stream...
May 24, 2022 by Anjana mangal
Byjus - Want to stop EMI and want refund if possible Closed
I enrolled in Byju's **** November ** and Byju's fraud with me and no one responds and keeps the phone hang on always .I tried several times but I am not able to cancel my course they are number .* fraud and not even helping .they just keep gi...
May 23, 2022 by Kanchan Mukherjee
Byjus - Refund of Subscription fees Closed
Support team & counselors is very unprofessional, i was give the payment ****/- on **-**-****, as token money for subscription of KG student but due to some term and condition which was not in my favor. that time i said to counselor (Kajal Sahu...
May 23, 2022 by Nitesh Gupta
Byjus - Refund Closed
Byjus employee aditya chopara and abrar ali k through shikhar sharma ka addmission kota akash branch me neet preparation k liye kiye the **/*/****,bt isase pahle shikhar sharma ka registration akash bhilai me *****/ ka cheque dekar kiye the Jan...
May 18, 2022 by Shubhendra kumar sharma
Byjus - Cancelation registration and Refund Amount Closed
We request you to kindly refund my paid amount as soon as possible. I have not satisfied. Please find below details for your refrence. Student Name- Eshan DOB- ****-**-** Product Details : Student Item Name Validity Tablet Eshan...
May 17, 2022 by Sachin
Byjus - Can t cancel program Closed
Already we have requested to cancel this program to Ms .Nithila on **th Mar **** and ** April ****. At that point also she didn't inform the POC for cancelation she said ok and disconnected the call. From that moment we didn't receive call or w...
May 17, 2022 by Chitradevi
Byjus - No feedback Closed
Please be informed that I deposited a sum of Rs. *****/ thru link provided by Miss Ishita Halder a long back. I tried to contact her in between but there was no response from her end. Student Name- Dyuti & Adity Das Registered Mobile No- *...
May 17, 2022 by Sandip Das
Byjus - Not interested still calling again and again Closed
This app is worst i can say. I m not interested to join the coaching classes of it but they are forcing me to do so. They are again and again calling me up for the same....
May 16, 2022 by Saumya verma
Byjus - Classes are not conducted Closed
We had been promised that the online classes can be attended from across the world. Before enrolling we confirmed and was promised by byjus that we can take online class from other countries like USA. Now they are not allowing to attend the cla...
May 14, 2022 by Amartyasai
Byjus - Not get refund Closed
I m priyanka kumari ..i didnt get my refund of **** rupees My live session class for course detail was taken by Mr shabaz haque on zoom meeting for neet course then he convenice me for course and for KYc he took my parent pan card, aadhar c...
May 13, 2022 by Priyanka kumari
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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