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Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
If you are not satisfied with Byjus, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus - Cancel loan amount Open
The Byjus people are fraud first I buy a course after *-* days my father lost his job and I realized we are not capable to adhere or pay loan emi I asked my counselor that my father lost his job kindly cancel my loan amount she said okay , she ...
Mar 03, 2024 by Kiran Kumari
Byjus has made a presentation about new course being started for upsc preperation by the end of December ****.and made me pay rs *****. Still now there is no proper response.I tried to contact them...raised a complaint mail. Nothing was respond...
Feb 26, 2024 by NIVEDHA B
Byjus - Cancel and refund the UPSC IAS course Closed
MY UPSC IAS course was punched on FEBRUARY ** but I intimated to cancel my course and refund it on ** th FEBRUARY. But there is no response from them Now they are calling me to pay the EMI Eventhough I didn't attend any classes. Regarding this ...
Feb 25, 2024 by Vanmathi
Byjus - Byju s double charged for the same course and now they are not refunding Closed
I wanted to purchase Byju’s subscription. An agent named Revanth from Byju (Cell: **********) came to my house and promised to provide * years of Byju’s course including current year with tablets for * Kids. I wanted to purchase it with No ...
Feb 15, 2024 by Prasanta Kumar Patra
Byjus - Refund Not Received From Byjus Open
I have subscribed the Byjus classes for my son on **st October, ****. They assured classes would be available at so and so time but, after enrollment they confirmed that classes were not available at requested time. As classes were not availabl...
Feb 13, 2024 by Suresh Babu Boorisetty
Dear sir, My name is Azhagu Kumar. Initially, I started with my subscription in BYJUS of AE/JE course with this mail id (azhagukumar****@gmail.com) by paid **,***. In this course Counsellor Nandita (**********) told that they will provide live...
Feb 09, 2024 by Azhagu Kumar
Byjus - Refund not received Closed
My refund is approved.But I waited for * months still I didn’t get it....
Jan 30, 2024 by Mallayyaswami V M
Byjus - Refund of Down payment Enrolment of Gitansh Goel ID Open
I have booked Byjus class for my son Gitansh Goel as per the Virtual Class and communication by Byjus Staff (Mr. Kamal ) that if any time you are not satisfy with company product you can cancel and leave Byjus. Further we have to make down paym...
Jan 28, 2024 by MANU GOEL
Byjus - LearnStation Closed
Book is *th given than tab is damaged I asked *and** books give me ask...
Jan 15, 2024 by Pavankumar
Byjus - Full Refund with Compensation Open
Dear Voxya, I hope this communication finds you well. My name is Anjali M S, and I am writing to bring to your attention a matter of significant concern related to my enrollment with BYJU'S and the subsequent issues I have faced in seeking a...
Jan 15, 2024 by ANJALI M S
Byjus - Not received the refund Closed
September **st i requested byjus for cancellation, October **th cancellation had done and * rupee got initiated but still today i not received any refund. Daily i am sending mails to swati.shetty@byjus.com, cancellations@byjus.com but not rec...
Jan 10, 2024 by Iswarya
Byjus - Cheating by Byjus Not given my refund after 75 days too Open
I had taken admission in Byjus for my Daughter Ms. Aavya shree for STD * to STD *. As per Byjus policy, the representative assured that if I will not satisfied with the course can return and get full refund. I took admission on *st of October a...
Jan 10, 2024 by Deepak Kumar
Byjus - Regarding cancellation of loan EMI Open
I have cancelled Byjus subscription on ** March, ****. The team asked me to wait for a month to get EMI cancelled. But in October ₹*** rupees were debited ** times as ACH RTN CHRG i.e, ₹*,***. Then I got to know that loan is still active. ...
Jan 06, 2024 by Sai Geethika
Byjus - Student not registered and product not delivered Open
I paid Rs***** as down payment and Rs ***** as emi for my * kids but received package only for one kid. The salesperson and counsellor not responding to my calls and messages. When I inquired in customer care, they told only one kid was punched...
Jan 02, 2024 by Hema
Byjus - Cancellation of loan Open
sir , one year back we have taken the byjus classes product for my child . but due to some financial crisis and lack of child interest and time management , we decided to cancelled the product . so we mailed and contacted the byjus cancellation...
Jan 01, 2024 by jaya kumar
Byjus - Non refunding Closed
Payment for the product made in Aug ****. Cancellation request placed within a week. Cancellation confirmed on ** Oct ****. Refund still not credited and emi for balance amount still continuing. No response from cancellation team rec'd. Only cu...
Dec 27, 2023 by Makesh
Byjus - Byjus fraud course not cancelling Closed
I had got registered to Gate full course but after cancelling I got mail confirmation but still not yet cancelled getting continuous calls from loan dept...
Dec 23, 2023 by MANISH M
Byjus - Loan Account not cancelled by Byjus even after subscription cancellation Open
Dear sir, I have opted for tab based learning subscription from Byjus for my son to help him learn things in easier way. For this i have opted to go with loan for the fee of inr***** (inr ***** + **% bank interest). But due to his eye sight pro...
Dec 21, 2023 by Kartheek Madugala
Byjus - Not providing me noc Closed
As I m requesting from past few months please provide me noc but they are not responding is this a way they treat their customer Name - kareena Purchased ias course Email id -santosh.kr.hjp***@gmail.com...
Dec 18, 2023 by Kareena
Byjus - Cancel my Byjus course and get a refund Open
Dear Sir/Madam,nI had enrolled my child in Byju's online learning course in march **** Byju's had put us on an monthly instalment payment schedule for the total course fee of around Rs.**,***/- I had deposited Rs.*****/- as advance with the bal...
Dec 16, 2023 by Samuthira
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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