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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
If you are not satisfied with Byjus, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus - Ambiguity of Information and Finances Closed
They overpromised at the time of counselling and convince to buy their product. Very first we were told that the first EMI will be deducted after **days but it got deducted in ** days only, and even after complaining I got a response from them ...
Oct 07, 2022 by Avani Sharma
Byjus - Refund not done Closed
Refund not done by the company, we did not receive any item from company as well...
Oct 06, 2022 by Vijai P singh
Byjus - Not updatation of EMI Amount Closed
Sir, My Registered No is **********. Actually I had taken from Byjus for which EMI was set as Rs ****/-PM. Thereafter i have changed in same course for which EME is set as Rs ****/-PM but still finance company sending message to me for deduct...
Oct 03, 2022 by Jai Bhagwan
Kindly refund my money ...
Sep 28, 2022 by Ashutosh Mohapatra
Byjus - BYJU S I want to cancel my byjus LKG to 1 standard subscription Closed
Respected Sir, With due respect I beg to state that I had taken Byjus subscription at Rs.**** on **-**-** and the educational supporting materials reached my home through courier on **-**-**. As per the terms and conditions I write a mail to c...
Sep 27, 2022 by Renuka
Byjus - Irresponsive Closed
I have been victimized for selling an IAS course by Byjus. The marketer have convinced me though I am not interested in the course. They persuaded and asked me to pay the ***** fee for scholarship amount. But later I found that I have got persu...
Sep 26, 2022 by Surya Moorthy
I've been trying to talk to the higher authority of byjus for the resolution of my refund issue.refund of my last month emi amount which needs to waved off from byjus team but yet it's been deducted from my bank account.since a year I've been t...
Sep 23, 2022 by Shaila Fatima
Byjus - Byju s not refunding amount and causing harassment Closed
On **/**/**** Byju’s senior counselor visited my home and convinced me to register for a three-year online classroom course for my child Rudraksh. He told us clearly that I can cancel my order within ** hours of the booking or within ** days ...
Sep 20, 2022 by Amit Kadian
Byjus - BYJUS course cancellation Open
Byjus , My son has taken Byjus class through online , we are not agreed to Pay the online classes initially , they forced us to pay and give the option of cancelling the course within ** days , so that we will get the full refund , I have paid ...
Sep 20, 2022 by Antony Jero Venciya
Byjus - I want to cancel the course I ve taken Closed
I have taken upsc course from byjus in the month of June, and I was told that I can cancel this course at any time and I chose EMI Payment option. When I called them and asked to cancel they simply striked my complaint saying that they cannot c...
Sep 13, 2022 by Gunavardhini Surepalli
Byjus - Cancellation of subscription Closed
I have submitted a cancellation request in...
Sep 10, 2022 by Vikas shamrao takras
Byjus - Tab issue mentor issue contact no Closed
mne * year phle course apni niece ko course purchase kraya tha shyad meri life ki sbse bdi glti hai kyu ki na kbhi koi call krta na koi call uthata na koi mentor kbhi call krta sb formality puri krte hai..... ab tanvi ke parents mujhe sunate ha...
Sep 07, 2022 by PANKAJ YADAV
Byjus - Im not satisfied with the course Closed
As bjyus says they are best in course . There sales person says total false statements about there courses . They are charging ***** for old recorded videos which are bad quality I think **** is far more for that. There main purpose is to loot...
Sep 06, 2022 by Abhiram
Byjus - Loan not cancelling Closed
I had got a loan for BYJU'S classes for ***** rs and I wanted to cancel the loan but even after calling the BYJU'S team for hundreds of times but the loan was not cancelled. Then they fixed another loan for ***** rs and they told that the new l...
Sep 05, 2022 by Gayatri Kirtonia
Byjus - Byjus cancellation Awaiting Details
hi sir ,actually i want to cancel my byjus coarse bt they are not cancelling my mentor told that u can cancel upto * months bt now they are saying it's upto only ** days trail even though I kept a mail on ** th day bt they are not cancelling my...
Sep 02, 2022 by Gudumala tejashwini
Byjus - Sending EMI autodebit to Bank after Cancellation Awaiting Details
We have requested for the tuition cancellation but they are claiming that we will have to pay for the whole amount....
Aug 30, 2022 by Kamal J Dutta
Byjus - Wrong center provided by byjus Awaiting Details
I want to cancel my course registration. I wanted to apply for admission in Akash offline course for neet UG repeater batch (Delhi South Extension centre) We got in contact of a Byjus BDM who said he will get the admission for a lower cos...
Aug 24, 2022 by Ankit Aryan
Byjus - Refund against cancellation Byjus Offered Resolution
Byjus is only supporting you till the time of payment. I paid the amount of Rs.***** to Byjus but when I want to cancel the Byjus course because of their bad services and the fake promises which they did at the time of taking the subscription, ...
Aug 11, 2022 by Sarfraj Shaikh
Byjus - Refund not done Offered Resolution
i purchased a Byjus study kit for class *. when i'm not satisfied with their product. i cancelled it and demand a refund from them in their specified time period. but no refund done . they harass me to pay EMI ....
Aug 09, 2022 by Kalia Singh Bhola
Byjus - About cancellation Offered Resolution
Dear Sir, I'm trying for cancellation this package of byjus from march ** but after many tries no one responding Byjus employee and system didn't help me for this after so many arguments i was told by one of them on **/**/** that whatever i p...
Aug 09, 2022 by Janvi patel
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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