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Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
If you are not satisfied with Byjus, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus - Refund of tution fees paid to Byjus Open
I paid Rs.*****/- to Byjus for daughter tution fees for *th to **th std. Byjus suddenly stopped conducting classes. I am unable to connect with Byjus as their phone is switched off. ...
Nov 12, 2024 by Alamnawaz Shaikh
Byjus - NOC for Loan Cancellation Open
Hello Team, We purchased the UPSC IAS preparation course (Registered Phone No.: **********) on **/**/**** for an amount of ***** out of which **** was paid at the time and the remaining amount of ***** was on EMI basis issued by their financ...
Sep 17, 2024 by Vundavilli Philip Choudhury
Byjus - Service Discrepancies and NonDelivery of Course Materials Open
*. Non-Delivery of Books: Full payment for a *-year course, including the cost of books, has already been made. However, the promised books have not been delivered, which has impacted the ability to follow the course properly. *. Irregular C...
Sep 07, 2024 by Naveen P
Byjus - Fee refund from Byjus Open
GMT+**:** Respected Byju Team, This is in reference to the above cited I raised refund for *****/- (Cash) on dtd.**th May **** through Byju Marketing person Suraj but till now have not recd any amount from Byju. Mr. Suraj confirmed that...
Sep 04, 2024 by Manjeet kaur
Byjus - Byjus Course not accessible But fees being deducted regularly Closed
I purchased byjus tablet learning course. The device suddenly stopped reading the memory card. The card showed same type of error on all devices that I tried. So I raised a replacement request and received a new one but the same error repeats. ...
Sep 01, 2024 by Sri Gomathi
Byjus - Cours fees paid fully Incedo not informed Closed
Complete course fees has been paid to Byjus last October and the finance company Incedo not informed and they keep sending RBI that I haven’t paid their loan and today I received a sms that I need to pay **** on *th September. One of the cal...
Sep 01, 2024 by Sathish Isaac
Byjus - Refund not initiated Open
My daughter joined for their hybrid class * to * (online and offline mode) for a total price of around Rs.***** paid upfront, on July ****.She attended class * till March **** by April **** they closed their offline center after which I have re...
Aug 30, 2024 by Shibu Soman
Byjus - Byjus not giving NOC after loan cancellation Closed
i have purchased order from byjus but i have cancelled the product and returned the product also and for first * year no amount got deducted from my account but after that they deduct my one month emi. i have contact then and asked them to prov...
Aug 20, 2024 by abhay ojha
Byjus - Cancellation Refund not returned Open
I have gone to Byjus Kukatpally branch and admitted my son for * year's class both offline and online class, while admitting my son they said if your not happy with our classes you can go for cancellation for **days full amount will be refunded...
Aug 06, 2024 by Venkatakrishna Mallina
Hi! My registered number is ********** I don't remember order ID. I've shared the video of the tab and how I've been facing issues. I've received a call & the person is saying I've to pay the balance amount and then he will replace with r...
Aug 03, 2024 by Siva Rama Krishna
Byjus - My loan wasn t closed while I have returned all tab thing under policy Closed
I have Purchased Byjus course of ***** rs And I returned under ** days according to policy . Everything clear in rupees **k ,I have paid *k instantly with phone pay ( I have proof) and Byjus counsellor open a unsecured loan without informing u...
Aug 01, 2024 by Saksham Singh
Byjus - Refund not received Closed
Subject: Request for Refund of Byju's Course Fee I enrolled in a Byju's course for ...
Jul 31, 2024 by Arashdeep kaur
Byjus - Hard copy books not provided by Byjus Closed
I Paras Dhruv having Byjus course from Grade * to * for my son. I haven't received hard copy of Grade * books from Byjus yet. I tried to connect with Byjus mentor helpline for more than * to * times but they are saying that books are out of s...
Jul 28, 2024 by Paras Dhruv
Byjus - Course has been cancelled money refunded but loan is not getting cancelled Closed
I have purchased a course from byjus on **st July **** and I cancelled the course within ** days. I have taken the course on EMI . The course has been cancelled but byjus is not cancelling my loan and not providing me NOC ....
Jun 06, 2024 by AYUSH B KUMAR
Byjus - Byjus Scam Closed
byjus company promised online upsc coaching classes and made me pay ₹***** and neither did they start the class nor refund money. They first told they will refund in ** working days but now they say they don't have my profile itself in their ...
May 29, 2024 by Durgha Sakthi RS
Byjus - Non Refund of product paid for Trial period Closed
I am writing to bring to your attention a concerning issue that I have been facing with BYJU's (Think and Learn Private Limited). On December **th, ****, I purchased a **-day trial course from BYJU's for the price of INR *****, which was confir...
Apr 22, 2024 by Deepak Sharma
Byjus - Byju s Refund issue Open
Dear Sir/Madam, I have purchased Byjus online learning program through online counseling from Byjus verified employee Mr. Nikhil Raj (Employee No: TNL********; Mobile No: **********). Payment was done on * Nov-** (**,***.** via UPI: BYJ...
Apr 16, 2024 by Manoj Patel
Byjus - Byju s not doing refund Open
Byjus asked me pay **** Rupees for Couse admission fee they told me it is refundable amount .I played and next day I find they are fraud not providing good study material I asked Give my money bake I don't want to take admission .Last month I ...
Apr 03, 2024 by vijendra Pratap singh
Byjus - Refund not coming Closed
I have cancelled byjus but they have not refund ed the amount...
Mar 18, 2024 by Arshad altaf
Byjus - Byjus scam Open
Representative from byjus contacted me informing about the upsc course being started on dec ****..and made me pay the amount. Now they are not responding my calls even...
Mar 07, 2024 by NIVEDHA B
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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