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Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
If you are not satisfied with Byjus, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus - Byjus subscription not cancelled Open
TICKET #******* sub: Re: TICKET #******* sub: Re: TICKET #******* sub: Re: TICKET #******* sub: Re: subscription not cancelled yet after * months.byjus is unnecessary charging money without giving the services as cancellation request placed * m...
Nov 29, 2023 by Parminder
Byjus - BYJUS not responding to refund request Open
I did registration of my * year old son with Byju in last month on **th oct. During registration we been told that we will receive everything within ** working days on my London address but nothing worked like that. I paid all the course fee of...
Nov 23, 2023 by Rohit Gaikwad
Byjus - No refund and no cancellation Open
We have taken a course from byjus as per policy we have sent a mail before ** days to get refund amount. But they are not responding at all . In above that they are asking for emi payments and they are not cancelling the course . It's been * ha...
Nov 23, 2023 by Sraddha malekar
I took a course from byjus in the month of March and I couldn't find the course is worthy and I made cancellation request but they didn't accepted my request and then I raised my request in the consumer helpline number after that they took this...
Nov 20, 2023 by Harsha Ganesh
Byjus - They do not cancel my course and don t give refund Open
I baught course from byjus , and i paid around ***** rs .but now i want to cancel course and I tried for cancellation more than one month , but i don't get reply from byjus and they call me again and again for emi . i do mai constantly to byjus...
Nov 18, 2023 by Aru
Byjus - Course cancellation refund Open
Order is not placed I want to cancel my course I paid *k for registration Pls cancel my order ********** call me ...
Nov 17, 2023 by B JYOTHEESWAR REDDY
Byjus - Byjus has not initiated refund of Home Tution and not responding to my emails Open
Byjus Home tuition has collected Rs.****** from me for delivering *** hours of tuition hours at my home to my child. However, their tutor and the ops team have constantly failed to provide quality and consistency to the promised services....
Nov 08, 2023 by Karthikeyan Jayaraman
Byjus - Money not refunded even after requesting to cancel the subscription multiple times Open
The byjus councellor wanted to me to buy byjus subscription so he convinced my parents by buttering them. He said that before ** days you can cancel the subscription and they will refund the full amount we payed in advance but if we cancel afte...
Nov 07, 2023 by Rishil subbaiah
Byjus - Byjus is not giving me my Refund Open
Hello Sir/Medam, I have purchased a subscription from Byjus for my Son who is styding in *th Standard. Byjus commited that if they failed to give me services then they will give me ***% Refund. Right now I am at UAE, I have tried to customer c...
Nov 07, 2023 by Mehulkumar Patoliya
******* ******* ****** ******* above few request raised for byjus subsciption but not even single request is fullfilled by byjus...
Nov 06, 2023 by Parminder
Byjus - Byjus not cancelled subscription yet 4957191 Awaiting Details
byjus not cancelled my subscription even * months already lapsed and unnecessary the emi are deducted ...
Nov 03, 2023 by Parminder
Byjus - Byjus not cancelled subscription Open
byjus is not cancelled my subscription and done loan on my account.request number ******* raised for cancellation ...
Nov 02, 2023 by Parminder
Byjus - Byjus not cancel subscription Open
subscription not cancelled yet req num ******* was raised for the same but still not cancelled and forcing emi and loan on my account unnecessary ...
Nov 01, 2023 by Parminder
Byjus - Regarding Refund Closed
I got a call from byjus on Oct * and then scheduled video call through zoom. They interviewed me to provide scholarship for ias course and I got **% scholarship and then I paid rs.**** an advance of rs.****** on October * to hold the scholarshi...
Oct 27, 2023 by Shasi Charan
Byjus - Regarding cancellation of admission and refund Open
Byjus sales team calls me on **/**/**** and told that i am shortlisted for prime batch which is taken care by the ex/senior IAS officers and senior mentors. After counselor called me on same day & told me about prime batch and facilities they ...
Oct 07, 2023 by kurapati sai karthik
Byjus - ONLINE EDUCATION COURSE Closed
Actually I purchased Byjus gate course online product .Team of byjus make a call many times to me and convince me If I say I dont have money they only pay the **k advance they said that you will pay later like that .Finally I purchased that c...
Oct 07, 2023 by ERRABELLY CHIRANYA
Byjus - Not getting refund Open
I registered for Byju's gate coarse which was told classes will be held on evening which will be manageable with job, but the classes are happening in random times, for which I am unable to attend the class. I raised request for refund on *th o...
Oct 03, 2023 by Shibani Pradhan
Byjus - Package not delivered Open
I purchased the ias tablet course on April *, it's been * months and i didn't get my books. And they're not responding to my calls now and giving me excuses like "your package is ready for dispatch", "it's already dispatched" etc....
Oct 02, 2023 by Dipak Kumar Rana
Byjus - Refund not credited Closed
Not returned the money even after ** days on cancellation and instead asking for next emi really fraud institute ...
Sep 28, 2023 by Anu kishor
Byjus - Complaint against Byjius Open
Dear Sir- We have paid the fees - Rs.**,*** for Byjus class for grade-* to * for * years. We told the Byjus agent that my daughter will be attending the class from Sweden and we told the time slot(After * pm IST hrs) and after payment the teach...
Sep 21, 2023 by Pandiyarajan J
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Questions about Byjus
Ask questions about Byjus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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