Byjus - Service Cancellation ^Open

Hello, We opted for Byju's three-year course & during the initial discussion, their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course, just after using it for a...

Sep 21, 2020 by Bhimrao Sureshrao Gadge

Byjus - Cancellation of Byju s Course ^Closed

Hello, We opted for Byju's one year course & during initial discussion their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course. During the final discussion, anot...

Sep 04, 2020 by Karuna Nidhi Sarohiwal

Byjus - Cancel the Registration ^Closed

I applied for Byjus course under the influence of the Mr Abbas for CBSE Class *-** and Tablets K-** Lenova Tablet Rs. *****. I paid down payment Rs. **** on dated **th April **** and rest amount in EMI. He said you will receive your parcel with...

Sep 03, 2020 by Ashok Borawat

Byjus - Product not canceling ^Closed

Due to pandemic, unable to pay the EMI of the product but still Byjus company executives are saying they can't cancel the request and will have to pay the amount. Suffering from such company during worst situation. Need some help!...

Aug 30, 2020 by Babita Kinekar

Byjus - Package not delieverd ^Closed

I made a sale * months ago for my CAT preparation, but didn't received the product yet amd also didn't got any of the calls regarding any details from Byjus and the Loan calls are being harassing on daily basis.... Byjus might be a good company...

Aug 29, 2020 by Kaustubh Kinekar

Byjus - Tablet replacement ^Closed

I subscribed for my two children from January ****. One for my son for *th & **th STD and another for my daughter for *th to **th. This April **** due to covid, as the schools were doing online classes I tried to install Google meet and classr...

Aug 11, 2020 by Jayamonoharan

Byjus - Tab not received ^Closed

I have paid my new Byjus * year subscription amount on ** July. Courses will start from Tab which i have not received till date. Following with Byjus and its logistics team daily even with courier agency. till date no support, no resolution , n...

Aug 11, 2020 by Kulwinderjit Singh

Byjus - Return my product ^Open

I have returned byjus product back to them as they told and now they are rejecting my Cancellations.and keep on debiting my amount now I am unable to run my family. My mobile number **********...

Aug 03, 2020 by Sai

Byjus - Cancelled the course ^{Offered Resolution}

It's really frustrating which bijus people have done with me. I made several request for cancellation my father conditions not good I told them people that I can sent you medical report . I don't have money to pay you the emi. I assure you tha...

Aug 03, 2020 by Nandini Chatterjee

Byjus - Package not delivered for 4 months ^{Offered Resolution}

I didn't receive my books since * months joined for UPSC IAS course...I had called many times helpine number but I still no delivery of books...Continuously asking for EMI from finance team but not any proper actions had been taken from your si...

Jul 23, 2020 by Dharanianand

Byjus - Link not opening ^Closed

I purchased byjus app and received only online link that had not opened in our ipad and we didnot used it even ** day trial.But byjus going on debiting monthly emi even after cancelling the product.It is very fraud company. No information will ...

Jul 14, 2020 by Hemamalini

Byjus - Want to cancel byjus program of BHLP ias ^Closed

I habe been told diring the time of registration that in thjs emi facility if due to some reasons i am not in good financial condition i can cancell the course any time I made the Payment of **** as downpayment but now they are denying that ca...

Jul 01, 2020 by BANTI KUMAR

Byjus - Cancellation of Ms admission process ^Closed

I purchase the ms consultant and I have applied for the cancellation but they r not responding to my mail and calls...

Jun 25, 2020 by Giraj Sanwal B

Byjus - Bjus is not cancelling my subscription ^Closed

On **/*/**** one of the representative from Byjus enrolled me on Byjus IAS course, which the subscription started on **/*/****.The total amount of course fee was Rs ***** on which Rs ***** was paid and rest Rs ***** through Byjus Assure Loan(KY...

May 02, 2020 by Saimon

Byjus - Byjus IAS Course ^Open

I would like to discontinue my Byjus IAS course ....

Apr 24, 2020 by Mamatha Gowda

Byjus - Attendance not given ^Closed

I was an employee in the company. During the lockdown, due to COVID-**, employees were given work from home. Even though I was working from home I was marked absent just because I decided to resign. Now my mail ID's password have been changed....

Apr 02, 2020 by Mohammed Ahmed

Byjus - Return the courses ^Closed

I want to return the packaged by the byjus as company policy ** days return but now company not tack back that courses ...

Mar 25, 2020 by Sudhanshu goyal

Byjus - 2 times EMI deduction in a month ^Closed

* times EMI deduction in a month since last * months. Told about this to their representatives but no response from there side. It is still continued. Even called their customer care number but they didn't responded on it. I paid * installmen...

Mar 10, 2020 by Soumya Dubey

Byjus - Mobile number wrongly fed by someone ^Closed

Hi. I haven't registered myself in BYJUs , but I am getting frequent messages and calls from BYJUs saying that your EMI is due and all. Looks like my mobile number was given by some one named Sehsha chary. We have given complaint to their cu...

Mar 08, 2020 by Kalpana Vujjini

Byjus - Return of the tablet froud byjus customer care ^Closed

I had purchased Byjus class **th product for my son from Mr. Mudasir Hussain (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund ...

Mar 06, 2020 by Ashok kumar

Byjus - Non Cancellation of Byjus Maharashtra Board Std to inspite of intimating within trial period ^Closed

Inspite of submitting the Byjus Cancellation request within the ** days Trial Period (via email to cancellation@byjus.com), as communicated to me by the councellor Mr. Aamir Mohammed Akhtar during the sales time, I am yet to get any formal wr...

Feb 03, 2020 by Murtuza Haider Bhanpurawala

Byjus - Telling us to wait for cancellation ^Closed

We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...

Nov 27, 2019 by Mahek Altaf Kureshi

Byjus - Cancellation of package ^Closed

Hi, this app is useless and they are charging too much. I ahd mailed them long back for cancellation but no one has responded. I tried to get back to the sales person but he is out of reach now. I ahve even paid the first installment but since ...

Nov 22, 2019 by Priya Pandey

Byjus - Cancellation not being processed ^Closed

Hello, We were sold the byjus service by Ms Geetika Moolchandani in Mumbai, Invoice BYJUS*****************. During the presentation she informed that a promotion is going on and we will get * month to cancel the subscription if we are not ha...

Nov 19, 2019 by Mudit Raniwala

Byjus - Byjus team taking loan without my permission on my name ^Closed

One and a half month ago a counselor was came at my home , he said it is scholarship for students from byjus , then he took **** cash from me and he said if you don't need our product then you can return it I said ok . But when I wanted to canc...

Nov 17, 2019 by Richa

Byjus - Byju s not cancelling my course ^Closed

I have paid the said amount incash yesterday and want to get this cancelled immediately. As i am worried they will not cancell it and send me an emi in dec... I am trying to call them multiple times but none of the contact number given on the w...

Nov 04, 2019 by Suyash Jain

Byjus - Byjus is demanding EMI after Cancellation ^Closed

We have purchased Byjus product while purchasing we were assured we can cancel the order within **days, when we call them to cancel their product they took * month to cancel it and then after * days we received a msg regarding maintaining minim...

Oct 08, 2019 by Santosh Singh

Byjus - Product not delivered ^Closed

Payment made by me on April **** but still product not delivered. Not answering phone calls and not replying to the mails....

Oct 04, 2019 by Anupam

Byjus - Discontinuation request not accepted ^Closed

I am asking Byjuz customer care to discontinue this app for my son. I already paid RS. ***** and first month instalment Rs. ****, my second instalment will lapse on **th October. Before that I need to stop this app. But Byjuz Customer care team...

Oct 01, 2019 by Kartheeswaran.K

Byjus - Not returning ^Closed

The Byjus agent came and told that the tab will be locked and child will not be able to watch YouTube or download games. But it was wrong when we talk to customers support they talked very rudely and doesn't helped us....

Sep 22, 2019 by Aditya

Byjus - CANCELLATION OF PACKAGE NOT DONE IN TIME ^Open

Dear Sir/Mam, An executive from BYJUs, Mr. Ankush Baboria visited our residence and explained us about the learning app from BYJUs. He told us about the offer and the fees that can be paid through easy EMIs through Bajaj Finance. The tot...

Sep 18, 2019 by Lavneesh Atri

Byjus - Cheating on refund by Byjus ^Closed

We purchased Byju's learning App for grade *th and *th. TNL ************ Dt **-*-** with a condition that that the Kit can be returned back if the request is made within ** days as per Byju's return and cancellation policy .Accordingly we made ...

Sep 14, 2019 by Mohammed Ashfaque

Byjus - Cancellation of order & issued refund ^Closed

BYJU’S representative Ishant Rawat visited my house on **.**.**. He processed the registration and get forms signed by me stating that it was registration formality. In our meeting he insists me, Madam, if you purchase now immediately (For Gr...

Aug 21, 2019 by Megha

Byjus - Complaint regarding Byjus fraud ^Closed

This is complaint/fraud regarding returning of product to Byjus. Person Name Mr Ansh from Byju's, Bangalore (Ph- ***********) visited our house regarding the selling of Byjus study material tablet (INR *****) as he told us if we didn't like the...

Aug 14, 2019 by Shailendra Mohan

Byjus - BYJUS REFUND NOT DONE ^Closed

I have optioned for grade ** & ** Byju’s tab and week end courses for my son. He went week end class few months and he feel that is not comfortable for his current study and He optioned for private tuition's for individual subject for compute...

Jul 25, 2019 by G.RAMESH

Byjus - They never called the student for teaching ^Closed

we have perches byjus's learning tab at the time of selling marketing guy assured us that byjus will call every week to teach the student but they never called finally my daughter joins a coaching class and not used this application even when ...

Jul 20, 2019 by ABBAS RIZVI

Byjus - Byjus app cancellation ^Closed

Last Sep ****, I got a call from Byjus by asking the details of my children and their educational background. Byjus representative said their company offering some assistance free trial basis for the children. Later in the evening, he came to m...

Jul 19, 2019 by Rajesh M Pillai

Byjus - BYJU's Senior Eduction Counseller Abhisheh Shah Mumbai ^Closed

I have purchase Anthropology course for the * Years from Byju's vide Invoice No BYJUS******************* dated **-**-**** for Rs. *****/-. from Senior Eduction Counseller Abhisheh Shah Mumbai. He explained me course are ** Installment @ **** w...

Jul 19, 2019 by Tarun Barot

Byjus - Cancellation of byju's course ^Closed

We were cheated by Byju’s employee Mr Shivam who gave us so many false promises that their team will come to our house and counsel our children. In the bargain they asked for my wife’s passbook & took few signatures and applied for loan for...

Jul 17, 2019 by PREM LAL SAINI

Byjus - BYJU'S false promises ^Closed

Dear Anurag, Sr.Manager With reference to our order No. *********, prasamsa sambathula , we have made several requests over phone and through mail. All our requests were within the time and recorded i.e right from **th day from our subscrip...

Jul 17, 2019 by S RAJESH

Byjus - Repayment not done in credit card account ^Closed

The merchant Bijus The Learning App setup ** month EMI from my credit card. I have to cancel the product, but the merchant doesn't want to refund into my credit card and close EMI....

Jul 15, 2019 by HARESH

Byjus - Private education ^Closed

BUJUS are not refunding the money and are also not paying much attention to it . They are totally fraud. I have mailed them but they did not reply. I also called them twice a day for * consecutive days but they are telling that you will get a c...

Jul 11, 2019 by KAMAL KUKREJA

Byjus - Return and get refund ^Closed

I purchased IAS kit with order I'd TNL************, in the name of Amisha pokharna. I am not satisfied from this materials and services, so I want to return the order with refunded money. I have paid EMI for ** months, it was purchased on **-**...

Jun 28, 2019 by Amisha pokharna

Byjus - Byju's did not deliver product nor returned money ^Closed

I ordered BYJU'S CBSE class *-* on K-** Lenovo Tablet. I paid a down payment of Rs **** on **th Jan ****. Till date, I did not receive the product nor they returned money yet. I contacted Byju's several times but no response yet. Counsellor Na...

Jun 27, 2019 by Ashok Pradhan

Byjus - Return the product ^Closed

It applied for Byjus course under the influence of the Mr Jagdish M. His Byjus Employed ID No ******** we got it on * May ****. He said that time you are not satisfied with the product I will cancel the product and return your money. After two...

Jun 26, 2019 by JAIBIR SINGH

Byjus - For return package ^Closed

Byjus company agent Mr Jagdish I'd no ******** contact me or give big India for education meter. He gave BYJU'S scholarship on **** thousand cash payment. He said if you do not like the product I will return the product. I was informed to retur...

Jun 25, 2019 by Jaibir Singh

Byjus - Cancellation of order & issued refund ^Closed

One of representative Vishal Prabhakar from Byjus forcefully come to our house to do session then he has taken registration fees also done enrollment with CAPITAL FLOAT company, now we want to cancel this product but he is not answering our pho...

Jun 24, 2019 by Tanaya virkar

Byjus - Delay in delivery of tablet ^Closed

I had ordered a Byjus Tablet with K** plan where I had paid Rs. ******/ through my Amex credit card. I have to do a lot of follow up for my tablet and it got finally delivered with a delay of * days from the delivery date. I had also written a ...

Jun 12, 2019 by Pankaj Bhatia

Byjus - False advertisement of award ^Closed

Hi, Foremost, thankfully I ain't the customer of such a fraud and dishonest company. The team promised that they will award ***** RS. to whoever child gets their ** questions answered correctly. My girl got all the answers correct and...

Jun 11, 2019 by Shinanji Mamtani

Byjus - Byju's — learning app is not useful to answer the school book ^Closed

We have ordered the Byjus Tablet learning program (order no *********) and I received the courier on **-**-**** but my ward is not able to understand the method of teaching of the video. I wish to cancel the order and surrender the TAB, kindly ...

Jun 10, 2019 by Rohit

Byjus - Byjus app is taking money by processing emi without consent for a cancelled product ^Closed

Byjus app is taking money by processing EMI without consent for a cancelled product. This product is not useful and they hesitate to cancel once it is given as a trial demo. Already given request for my EMI cancellation still they are not ready...

Jun 08, 2019 by BEENA ANTONY

Byjus - Package not delivered ^Closed

The Byjus execuitive Mr.Rohit Raj attended our house to explain the Byjus product for class **th Std, and we showed him the book which use in my kid school , for Science ICSC and Maths CBSC, finally we bought the product for Rs.*****/- and paid...

Jun 05, 2019 by Vasanth Nag B N

Byjus - Cancellation not done ^Closed

One of the Byjus representatives started pressuring to buy Byjus product. We told several times that we can't buy but he forced to buy. He said money part I ll take care of. But we didn't use. Since it was my kids final exam time. Still, we did...

Jun 05, 2019 by JENCY MELCILDA

Byjus - Byju's had taken loan on my name without my consent ^Closed

On */*/**** one salesperson form byju's name Sanket Wankhede came to our house. I rolled up my daughter name for the * to the **th course for ₹*****. My daughter has some medical issues and she is also not satisfied with the content of the ap...

May 27, 2019 by Ranjita dilip Meshram

Byjus - Byjus app oppose to give refund on an unused product ^Closed

One of the salespeople from Byjus app had informed us over the phone that he will come for a demo on the product at home. After doing continuous calls we have agreed for the demo. He came to the home and had a demonstration on the product. Inf...

May 22, 2019 by BEENA ANTONY

Byjus - Refund not received ^Closed

महोदय आपसे निवेदन है कि मैंने आपका प्रोग्राम बाय जूस दिनांक * मई **** को लिया था मैंने उसको बहुत स...

May 20, 2019 by Balvant singh

Byjus - Refund and return denied ^Open

This order was done on **/**/**. The representative told us we would have * months of time to return it. We checked the t&c it was given that of ** days return policy. Later when we called back to them within ** days we were quite busy at that...

May 20, 2019 by Madhavan subramanian

Byjus - Refund not given even after complaint ^Closed

I had purchased Byjus The Learning App for my two kids on **/*/**. Receipt no TNL************. Two Sd cards were delivered to me. We changed the school of our kid so we have decided not to go in for Byjus app. Hence I cancelled my subscription ...

May 10, 2019 by Zulfikar Hussain

Byjus - Cheated with false commitment ^Closed

EMI is processed for a cancelled production by saying that race time for cancellation is over. So I informed them to take the advance amount as cancellation loss i.e *****/-. My son could able to use this due to health issues. It's been informe...

May 09, 2019 by BEENA ANTONY

Byjus - Taken money for a cancelled product ^Closed

One of the salespeople from Byjus app had informed us over the phone that he will come and give a demo on the product at home. After doing continuous calls I agreed for the demo. He came home and played the demonstration and he had informed us ...

May 08, 2019 by BEENA ANTONY

Byjus - Tab is not working due to technical issue ^Closed

My tab is not working due to a technical issue which their team is not able to resolve after ** days. My tab is not able to start due to some rebooting issues. I tried to resolve through the process which they shared with me but it did not work...

May 06, 2019 by Gurdeep singh sehgal

Byjus - Company has cheated on us ^Closed

On **rd March ****, two people named Satyam Mishra and Yash came from BYJU'S Company and told me that my daughter has studied from their app. And then they started telling me about their app and classes. They told me that I have to deposit the ...

Apr 29, 2019 by Shailendra Bajpai

Byjus - Course cancelled within a day and still no refund ^Closed

Byju representative Mr Jagadeeshwaran contacted me on **nd April **** for JEE course for my kid who is studying **th, (even though my kid was not interested). I called him home. As per him if we don't like the course we can cancel at any time. ...

Apr 26, 2019 by Radjesh babu

Byjus - Refund issues and cheating ^Closed

Order with BYJU'S [No.[protected] Issues with Byju's point by point as follows : *. Cheating from Ms Ayushi- Counselor. *. Promised to give a package for *rd standard but issued *th standard package. *. Not refunding by Byju’s. *. There...

Apr 25, 2019 by Krishna murthy

Byjus - Cancellation of order and issue refund ^Closed

As I received a product on ** April **** Byjus Learning Application kit of Class- *st to **th. I want to return the product due to some personal issue. Content is good. But my daughter just takes admission in *st and the kit is useful for above...

Apr 25, 2019 by SUHAS LONDHE

Byjus - My order is not delivered ^Closed

I ordered my CAT **** program on BYJUS online site for a total amount of Rs. ***** and the order was placed successfully after paying the full amount. After that when I am calling to know my order status they are telling we don't have any order...

Apr 21, 2019 by Manoj Kumar Sahu

Byjus - Not refunding full amount after cancellation ^Closed

We had purchased a product for our kids studying in class * and their sales person used completely unfair means to buy the product even though we were not ready to buy the product. When that person said if we cancel product within **days they w...

Apr 10, 2019 by Saket Nandan

Byjus - Package not delivered ^Closed

I had taken the Byju's product for my son for **th & **th standard in commerce. For this, I was directed by the Byju's to Capital float finance for the EMI option. Byju's have managed to send the sd card for the **th standard but still failed t...

Apr 10, 2019 by RAJEEV BOSE

Byjus - Cancellation of subscription ^Closed

I took the Byju's subscription on Dec **. Their representative Mr Shubham clearly told that they will provide the material as per the class syllabus but when I received the material, it was not as per that. The same I complain to the Byju's for...

Apr 06, 2019 by Ravindra Kumar

Byjus - Refusing to take course back ^Closed

This is with respect to the Byju's online tablet course given to my son Siddharth for grade ** and **. We had taken Byju's tablet course for Siddharth when he was in the *nd term of grade *. The package was for grade * and **. Now on **th Decem...

Mar 29, 2019 by Jayshree Iyer

Byjus - Refusing to take course back ^Closed

I took Byjus course for my son. They said it can be returned if we don't need the feel to continue the course. I tried to contact them continuously for **-** days. Due to certain problems, I need to return the tablet which they are refusing to ...

Mar 24, 2019 by AYUSH

Byjus - Product EMI started without our consent ^Closed

Byju's representative Imraam visited my home on **/**/** he demonstrated that product and insisted for trying the product for ** days. He took ***** from us and said that it will be refunded if not satisfied and no emi will be deducted from my ...

Mar 21, 2019 by Girish Ramakant Mankame

Byjus - Declined for order cancellation ^Closed

We draw your kind attention regarding order cancellation I brought the subscription for my son for class * to **, after a few days I found the product not making intelligence and it no way meeting the requirements. Which was not as per commitm...

Mar 09, 2019 by Suresh Benakatti

Byjus - Refund not given ^Open

I regret to say that I am totally disappointed with Byju's way of approach in assisting my nephew's education. I fully agreed that the first ** days if we are not satisfied with your system, we could cancel our enrolment. But you know what happ...

Mar 08, 2019 by Manikandan

Byjus - I am not satisfied with the services ^Closed

Dear Sir, Please return my product as soon as possible because the capital float cut down the amount from my accounts automatically. So please cancel this loan. The capital float cut down the amount from my accounts automatically. So please c...

Feb 28, 2019 by Neeraj Bansal

Byjus - Refund not given ^Closed

I have purchased a tab for my son from byjus. They told me that they map the school book in the tab but when I get tab it was not as per commitment. I'll give it back to byjus person within ** days. As per company policy tab should be returned ...

Feb 22, 2019 by Aman Gupta

Byjus - Byjus Cheating Business ^Closed

With Byjus i have placed an order for *th to ** standard curriculum on tab and cancelled the order within * days. Inspite of it *st EMI from bajaj finance and capita company been deducted from my account and it's been * months now i am struggli...

Feb 11, 2019 by Saumya Pradhan

Byjus - Want to return byju tablet ^Closed

I took byjus course for my son.They said it can be returned if we dont need the feel to continue the course.I tried to contact them continously for **-** days.Due to certain problems i need to return the tablet which they are refusing to take.I...

Dec 30, 2018 by Rebati behera

Byjus - Loan fraud ^Closed

Dear Sir in the month of october two byjus employees visited our house regarding byjus learning app on **/**/**** , registered my sons name as ashwin surlia and registered mobile number **********. the name of the byjus employees were ja...

Dec 02, 2018 by Rajesh Kumar

Byjus - Delay in cancellation and refund ^Closed

I applied for by jus course under the influence of the counsellor we got it on * sept and I was not satisfied with the course so I told them to take it away within the period of time .the period of time was **-**days .we told them by making a ...

Nov 20, 2018 by Akhilesh

Byjus - Byju's Delay in Cancelation & Refund ^{Offered Resolution}

I purchased IAS kit with order id ********* in the name of Subba Lakshmi. I have not received the product and also I raised for cancellation of the order. Also, I have paid EMI for * months. For the last ** days, I have been continuously callin...

Nov 14, 2018 by Rajamanickam

Byjus - Product is defective and hence request for cancellation of order ^Closed

I ordered study material for class * to ** th from byjus. They have provided only for class * th study material.Accordingly email for cancellation of order has been given to byjus and told them to provide email for cancellation of order But...

Sep 27, 2018 by Manoj R Chauhan

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