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Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
If you are not satisfied with Byjus, file a complaint now:
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4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus - Amount not refunded Open
I cancelled the byjus order of tab before the delivery of product but after ** days also they haven't replied or no response. They are not attending my call, customer care is also not responding ...
Jan 20, 2022 by Veena S
Byjus - Return and refund Open
I have sent email requesting for return of Tab on **-**-**(within trial period)... After this till today I have been sending emails to return the tab... Many times I called customer care number... But every time a new person spoke to me and a...
Jan 20, 2022 by Savitha G K
Byjus - Cancellation of Subscription Open
We purchased Byjus subscription for our child for * years. We are not satisfied with the quality of services provided. There is no improvement in our child's academic performance. The recorded lectures which are provided to us by paying subscri...
Jan 17, 2022 by Mahima Parwani
Byjus - I want my 5000 rupees refund Closed
Maine BYJUS k UPSC IAS course k liye **.**.**** ko raat **:** pr **** ki down the ki thi but kuch persnol issue ki wajah se main apna paisa wps lena chahta hoon maine is baare mein byjus k supporting department ko bhi batya h bt abhi tkk mujhe ...
Jan 13, 2022 by Adhiraj Saxena
Byjus - Refund from Byjus Closed
My nephew got a call from Byju's team (Mr. Suraj Mamidwar - senior educational counsellor) and informed him that they will enroll him in Byju's online learning course as they find him very good at learning but needs some mentorship. They said t...
Jan 11, 2022 by shyam Wamane
Byjus - Stop emi due to financial issue Open
I opt byjus offline mode programe with tab. And I used to pay emi on regular.. totally I have paid * Emi but now My father just lost their job. And onwards our family is not stable to pay byjus emi ..I mailed to the authorities of byjus to plea...
Jan 11, 2022 by Harshad kalal
Byjus - I want to close my daughter classes Open
I can't afford EMI Due to my job loss That's why I want to cancell the classes...
Jan 04, 2022 by Hiralal khurma
Byjus - Byju s refund complaints Closed
Request for canceling the scholarship of my Child - Khushi Parashar by byju's due to not being satisfied with the payment process ...
Dec 30, 2021 by Shyam Sundar
Byjus - Regarding cancellation and refund Closed
I have registered for my Refund within days of the refund policy and a refund id is generated. But it's been more than ** days . They have not initiated my refund nor any mail update regarding to it. When I call mentor , he always said that a c...
Dec 30, 2021 by Devesh
Byjus - Cancel Subscription and Refund Open
At the time of subsctiption payment Byju's team told that they will give ** days trial period. If we will not like the app we can cancel the subscription and will get our money refund. But after when we raised request to cancel the supscription...
Dec 29, 2021 by Naveen
Byjus - Paid for five years pakage now giving three years course Open
Byjus Indias one of Froud Educational Hub. They cheated me twice. First time they refund my advance money Rs****. Now again they approached and convenience is for * years free learing course instead of five years they are registered for three ...
Dec 28, 2021 by Shivay Sumit Nunia
Byjus - Couse cancellation Closed
Hi sir, **th September as I’m discussed with yours counselling mentor Aburva.G her guidance joined the course. after two days all the course related stationary’s and Tab , books came but my child not interested to seeing the tab cou...
Dec 27, 2021 by Muthukrishnan
Byjus - Return of package Closed
I have called many times to the counsellour but didnt got any resolution from her. Her name ia amreen akhlaqk. After tjis i called many times in tjis one and half month for the cancellation to your concerned department [byjus cusyomer care] now...
Dec 20, 2021 by Taseen
Byjus - Cancellation request not responding Closed
I have taken * years course for my kid. Worth of rs. **k but didn't get course the way committed also poor dealing. So raise cancellation request but they are not responding properly. ...
Dec 14, 2021 by Saurabh Khanna
I have purchased byjus digital package for **th Neet but later the commintment fails as I got no live classes as promised so I have taken offline admission in other institute . Now I called Byjus for refund and got no response . It is within re...
Dec 13, 2021 by Ashwani Kumar
Byjus - Byjus sold the course by giving me wrong information and wrongly Open
Byju's customer service officer called me and told that I have got a scholarship of ₹ *****, for this you have to take a course, so I was preparing for UPSC online, so when I told him that I prepare for UPSC, he Suggested me to take the cour...
Dec 12, 2021 by Raman kumar
Byjus - Call from teacher Closed
I have enquired about byjus program and attended free session after that i have not enrollment due to my personal reason. That teacher calling me regularly in unknown time. I raised complaint in customer care. Still he calling from different nu...
Dec 11, 2021 by Shylaja
Byjus - Getting personal calls from one of your freshers Closed
one of a fresger yoy recruited recently is cintinously using the byju's number.. he is calling me and disturbing me... he us frim arcade business college now as a fresher.. avinash kumar... father arvind kumar mother munni devi... this is a kin...
Dec 10, 2021 by komal kumari
Byjus - Contract not performed Open
Dear sir I purchased a Byjus learning product from Byjus salesman as he committed to me that there will be online tutor will also be provided to you but there was not any any tutor provided due to the breach in the promise from company side I s...
Dec 10, 2021 by Kapil Kumar
Byjus - Cancelling Byjus Tablet Program Open
A salesperson from Byju’s came to our house towards the end of October and pitched about their NEET program for more than * hour by tricking our ward by asking intentional tough questions. He tried selling a **k+ course but when we told our w...
Dec 09, 2021 by Nallapu Srinivas
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Questions about Byjus
Ask questions about Byjus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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