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Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
If you are not satisfied with Byjus, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus - Cancel admission and Refund Open
I have cancelled admission. The representative said within ** days you will get refund. Still I am chasing for refund. Did not receive refund from Byjus. Many call I did unfortunately no luck.please take action ...
Jun 29, 2022 by
Byjus - The caller too rude Open
The telecaller named Kaushik was too rude and wasn't clear himself as to what was he talking about.He wanted to put words into my mouth to get his desired answers.and on top of it pointing me to be argumental As a parent it is our right that ou...
Jun 24, 2022 by Yohan Tibrewala
Byjus - ByJus is not providing Tablet nor able to cancel the new our subscription Open
I have recently purchased new Byjus subscription on **th May **** for my son and I was offered Tablet alognwith ByJus programme for Rs *****/- for * years (**th to **th) package. To my surprise, I received only SD cards but not the tablet and...
Jun 23, 2022 by Shankar Hanumant Kalel
Byjus - Breach of Contract and Login Problem Open
I have enrolled Online course of Akash_Byjus for live class for my Daughter Miss Nivedita Biswas for class X, XI & XII in Science stream in CBSC course for ** subject Maths, Science, English & SST. The enrollment was done on *th April'**. After...
Jun 21, 2022 by Manas Kumar Biswas
Byjus - Yet not received my ammount Open
I have paid *k ammount to byjus before my EMI process , I cancelled there addmission , because I don't like , and my child also not comfortable in online classes because he is in *nd , one byjus employee she's name is simranjeet kour she is to...
Jun 21, 2022 by Sushmita Ranjan
Byjus - Unable to contact to mentor Open
I am unable to contact to mentor,...
Jun 20, 2022 by Aarush patro
Byjus - Sd card not received Open
We r not getting next grade sd card since *st june. Regarding this we have called mentor for every * - * days but getting same answer every time. Every time they told that they r taking order though we have not received it. ...
Jun 20, 2022 by Tapaswi kumbhar
Byjus - Fraud and cheating Open
Dear Sir, Greetings!! Please note trailing mail for your ready reference. Where in as i have paid as follows: *. Vandeeta From Class *-* *. Khushi From Class *-* There were * Tablets *****x* = *****/- Class *-* = ...
Jun 17, 2022 by Gagan Parbhat Jain
Byjus - Asking for cancellation for months no response from their side Open
Some months back, I received a call from byjus for online classes for **th and **th JEE. It is to be noted that I am already a subscriber of their regular offline app. They told me that these online classes would be held over zoom and I will ge...
Jun 16, 2022 by Mathangi
Byjus - Reimbursement of Fee s for Unsubscription Closed
Dear sir/ Madam I am Manjunath swamy M B father of Master.Hridhan Skanda. I request you to help in getting the reimbursement of the fees paid towards Byjus Math Classfor my Son Hridhan Skanda M M, studying in grade *, I have paid INR.***** thr...
Jun 16, 2022 by Manjunath Swamy M B
Byjus - REFUND NOT RECEIVED Offered Resolution
This is to bring to your notice that we have taken admission in name of Aarohi Ankur Shah. Very next day we requested for cancellation of our admission. Registered ph no: ***** ***** Mr Salman from your end confirmed that process can be in...
Jun 09, 2022 by Namita Shah
Byjus - Customer care service Offered Resolution
Received an unanimous call from byjus call centre and the caller indulged in vocal practice not knowing the reason and started abusing in call. And the phone was in speaker and my dad and sister around me. He abused both me and my father. Wa...
Jun 09, 2022 by Anuj Saw
Byjus - Canceling Byju s Subscription Offered Resolution
We asked Byju's to cancel our kid's(two kids) subscription almost * months back since we were not getting the class links regularly and kids are not willing to attend the classes anymore. There is no proper response from Byjus and the subscript...
Jun 08, 2022 by Yakkati Tejasri
Byjus - Refund against cancellation Closed
This is with reference to the SO-**************** Dated **th Feb’**. Student Name- Aadarsh Pal father’s Name- Anil Kumar. There is lot of issue in compare to the discussed during the meeting. Request you to, Please cancel the order and refu...
Jun 08, 2022 by Anil Kumar
Byjus - I request cancellation byjus order i am so many times mails raised but no one not responding Open
Dear sir I one month back byjus online class purchased as per byjus policy with in **days cancellation possible. Now that product not using so I requested to byjus cancellation my order, i am so many times mails raised but no one not respo...
Jun 08, 2022 by NUKALA SATHISH
Byjus - Refount amount Closed
I purchase a byjus product. loan ammount rs *****. pay for ** months each emi rs ****. *st loan emi pay * july **** than after all emi pay in right time from bank mandate. one emi pay by me on line **-**-**** so total loan has been doposit by ...
Jun 07, 2022 by Rakesh gurjar
Byjus - Low quality zervices Closed
mangament bahut non responsive h aur student ko leke bikul aware nhi * month ho gya aaj tk prblm solve nhi ki h aur mentor k naam pe mazak h bss ...
Jun 03, 2022 by Pankaj
Byjus - Refund amount not recieved Closed
I have not received the refund amount since a month.** people call and then there is no output.They hear the same thing again and again and take no action ...
Jun 01, 2022 by Anushree Nishant
Byjus - FRAUD SALES Closed
Today I informed you that all types of Big companies Cheat their customers Directly or indirectly. @byjuraveendran and @avansefinancialserviceslimited Now I will tell you one of my personal experiences with BYJU'S company . one of the sales ...
Jun 01, 2022 by SONU SINGH
Byjus - Cancellation Closed
I have ordered a byjus junior kit and registered for cancellation but it's been ** days stiil not got any reply for my emails and all ...
May 31, 2022 by Archee mewara
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Questions about Byjus
Ask questions about Byjus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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