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Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
If you are not satisfied with Byjus, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus - Not cancelling my course Open
I called byjus several time to cancel my aakash byjus courses and cancel my emi but they didnt gave me complete resolution ...
Apr 02, 2023 by Krishna Sharma
Byjus - Not running classes as committed no mentor available Open
Initially they committed for trainer driven classes and provide dedicated mentor. For which Byjus charged Rs**,***. However after getting the money, they didn't fulfill there commitment. Kind of scam they are running to steal money from family...
Apr 02, 2023 by Shailendra Singh
Byjus - Course Cancellation Open
Requested to cancel course due to language is not comfortable and time constrains after * months of course purchase but Byjus senior manager said that the course Cancellation is only applicable for ** days from the date of course purchased and ...
Mar 28, 2023 by Suganya C
Byjus - Refund Not recived and Not responding to refund request Open
Recently Byjus contacted me and i enrolled My daughter in Byjus class and i paid **** registration fees and rest would be EMI..after lengthy process they cancelled EMI by themselves and when i asked for the reason they are not responding and al...
Mar 20, 2023 by Vaseem Hameed
Byjus - Order cancelation Open
Dear sir, My name is Sumi Dey. Since **th February **** I'm purchase a online course of IAS Hindi from Byjus Academy. That course fees was ***** rupees in total. But I pay only registration fee that was ***** rupees. Rest of amount I c...
Mar 17, 2023 by Sumi Dey
Byjus - Inappropriate refund amount Open
Byju's has deducted one extra trimester fee and the tab charges from the advanced amount paid by us. The company did not promise either of it and now the concerned Byju centre is misbehaving and getting back on their words....
Mar 16, 2023 by Dr. Jasveen Chhabra
Byjus - Regarding cancellation of byjus subscription Closed
Firstly byjus sales person told that i can cancel the product within ** days if I'm not satisfied and just to use it for ** days. I have informed the team before trial period is over. They also told me that product will be cancelled. But it's b...
Mar 06, 2023 by Sai Geethika
Byjus - ABOUT LOAN Closed
I registered byjus upsc course. first one week they responded and after they didnt repond. i have some financial issues I want to cancel my loan application. ...
Mar 06, 2023 by DHARANI
Byjus - Refund issue Closed
I enrolled my son for coaching classes in Byjus on *st Feb. I was told that there will be ** days trial period which will start after orientation and once i get Tab, nothing will be charged to me on cancellation and all money will be refunded. ...
Mar 02, 2023 by Nilesh
my student loan has been stopped by bank because I did not receive NOC from BYJUS Aditya Birla finance limited. I have attached all details of payments i have done. Kindly do the needful and reply to Alternative email id provided below Name ...
Feb 26, 2023 by Mohammad feroz
Byjus - No refund given Closed
I have bought a BYJU'S IAS online program for ***** through emi * weeks ago. I was promised that I will get a refund if I'm not satisfied with the course. But When I tried contacting the agent, she didn't pickup the call. and I tried contacting...
Feb 21, 2023 by AKASH CHAND
Byjus - Refund for Service not Provided Open
Dated *rd February ****, I asked for cancellation by calling on Byjus no. +**-********** with a request no. of (*********) which the executive provided. I also got a call from the current mentor to whom I explained the inconvenience and asked...
Feb 18, 2023 by Anilraj sanakolu
Byjus - REFUND NOT RECEIVED Closed
I have not got my refund of Rs ****/- till now, they have cut down my emi which they were not supposed to do. They just postponed the days after every ** days. ...
Feb 16, 2023 by UDAY KAKKAR
Byjus - I haven t received my course fee refund Open
I registered for CAT course of byjus on **dec ****, on the next day I cancelled my order. The Byjus Team said the will refund me after ** days but now after a month I haven’t received my money. I emailed so many times to byjus but there team ...
Feb 12, 2023 by Deepali Bhagtani
Byjus - Full refund not processed Open
I had registered for Byjus learning on **/*/** and paid Rs **,*** in full for UKG class But before completion of trial period of ** days,I had opted out. At the time of admission, their representative said that material will be collected from...
Feb 11, 2023 by Vinay
Byjus - Sold IAS course even i am not eligible Open
Following the message I sent to byju's : I joined your course * months ago. That time I asked your support team regarding age eligibility for the UPSC exam. Also, I shared my Date of Birth to check my eligibility for the **** UPSC exam. You...
Feb 08, 2023 by Mamta Ravindra Rahangdale
Byjus - Cancellation of ias prodcut Closed
Camplaning against byjus company for not giving me the product ..and now I need cancellation for my product ...
Feb 08, 2023 by Vanshika mishra
Byjus - Cancellation not getting processed Closed
I have intimidated byjus to cancel my order on the day of the order but it is *th day since I informed and I m making numerous calls and sending emails. There is no response. Only once i got a call back after that they not responding ...
Feb 07, 2023 by Asha rani
Byjus - Refund for cancellation Open
Had taken Byjus course of *.** Lac for ** to **th standard for daughter ,i.e * years course course was purchased on ** Dec ****. Post seeing the same for **th stdandard , the misleading assurances given during sales of course were not adhered...
Feb 02, 2023 by Vinit Pandit
Byjus - Issues in Cancelling the byjus monthly emi Open
I enrolled my brother in byjus tablet mode course for Rs*****. After attending the sessions for some time, i noticed that my brother was performing poorly in school, he got lowest marks compared to what he would get before when we was going for...
Jan 29, 2023 by B V Lakshmi
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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