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Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
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a. Contact the customer support of Byjus first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus - Foreclosure charges not paid Open
I had enrolled with byjus by making a credit card payment of ******, however I had canceled the program within ** days as per Byjus instruction. However byjus took almost * months to refund my amount where I had to pay to bank * EMIs by then. ...
Nov 22, 2022 by Albert Ananda Raj k
Byjus - Byjus Scam and not Refunding Open
Byjus Sales person was after my life till i took the JEE course for my son. He assured saying if you dont like our product we will refund and cancel the product within ** days. Due to hectic college academic schedule we have decided to cancel t...
Nov 11, 2022 by Vandana DS
Byjus - Byjus cancellation and refund Open
I have opted for Byjus subscription and Byjus mentor and Marketing people informed if you are not satisfied , you are amount will be refunded on cancellation, but even several mails for cancellation there is no response for refund, they have i...
Nov 09, 2022 by Shaik Moinuddin
Byjus - Byjus course cancellation Closed
I have told them for cancelation with in ** days and till now they are not canceling the course and not updating me the status not calling me d Their financing team is calling again and again...
Oct 29, 2022 by Brij kishor Sharma
Byjus - No refund yet and mispriced strategy to refund lesser amount Open
Byjus is an ed-tech company.. They just fool us... I have registered a complaint before and finally got a call from them they were ready to refund but it's been a month they are just not responsive at all and calculating wrong numbers to refund...
Oct 29, 2022 by Avani Sharma
Byjus - Cancel Subscription because No Service Closed
BYJUS did not deliver the material since * months and no classes so need to cancel the subscription...
Oct 25, 2022 by Mohammed Mohiuddin
Byjus - Refund Open
I have raised cancellation request on before * month back till now I haven't get any call back or refund my amount and if I call to customer care number simply they said senior manager will get back to you but they won't respond after that....
Oct 21, 2022 by Vankela Ramakrishna reddy
Byjus - Cancellation of the course Awaiting Details
I Told Them For Cancel The Course * Months Before And Till Now They Do Not Cancelled My Course And Talked In The Wrong Manner And I Also Returned Their Books With In ** Days My Child Is * Year Old How She Will Study From Byjus No Support From B...
Oct 19, 2022 by Raghav Goel
Byjus - BYJUS is not refunding the money Open
We have opted the BYJUS program for my kid, for * years with assurance of cancellation if don't like the program. The turnaround time is * weeks to convey our decision. Within one week itself, we did not like the program and their support for t...
Oct 18, 2022 by G Swathi
Byjus - Refund not given by Byjus Closed
Due to no support from the byjus team, the admission has to be canceled. Please return the Ten Thousand rupees deposited by me. tudent detail Name : Shivam Mishra Father Name : Braj Kishor Mishra Registered Mobile Number : ********** Regi...
Oct 17, 2022 by Shivam Mishra
Byjus sales representative mis-sold me this course by blatantly lying. I discontinued the course on the day of the Parents orientation. There was several delay tactics the Sales team used to delay cancellation. Finally received an email from...
Oct 16, 2022 by Loyal Clive
Byjus - Not getting my cancellation for coaching classes Offered Resolution
I've enrolled in Byjus for a Coaching class in the month of july. After ** days of joining I was unable to join the classes. So I called the center to cancel my session since I feel useless to pay the emi if I cannot use any of their resource. ...
Oct 16, 2022 by Iwarika Dhar
Byjus - Refund and cancellation Offered Resolution
Cancel my product and take your things back...
Oct 15, 2022 by Raghav Goel
Byjus - Request for cancellation as study material not recieved Closed
---------- Forwarded message --------- From: Sachin Arora <sahej*****@gmail.com> Date: Mon, ** Oct ****, **:** Subject: Regarding cancellation of sehaj's classes with byjus. To: <mayank.arora*@byjus.com> Cc: <Support@byjus.com>, <cance...
Oct 15, 2022 by Sehaj arora
Byjus - BYJUS IS NOT REFUNDING THE AMOUNT Open
Respected sir i have taken byjus package for our son's study . The byjjus executive came our home in may last week we told them in june we are going for hai ** days trip from.** june to ** of june **** so kindly start the ** day trial class aft...
Oct 13, 2022 by Payal parashar , rajkumar parashar
Byjus - Refund Offered Resolution
The Byju's tablet was delivered on **th september **** and books were delivered on *rd October ****. The Student did not like the course so that's why she do not want to study from it anymore. On *th october **** I called on ***** ***** for ...
Oct 12, 2022 by Kushagra Sharma
Byjus - Cancellation of the course Offered Resolution
I told them for cancel the course * months before and till now they do not cancelled my course and talked in the wrong manner and I also returned their books with in ** days my child is * year old how she will study from byjus no support from b...
Oct 07, 2022 by Raghav Goel
Byjus - Ambiguity of Information and Finances Closed
They overpromised at the time of counselling and convince to buy their product. Very first we were told that the first EMI will be deducted after **days but it got deducted in ** days only, and even after complaining I got a response from them ...
Oct 07, 2022 by Avani Sharma
Byjus - Refund not done Closed
Refund not done by the company, we did not receive any item from company as well...
Oct 06, 2022 by Vijai P singh
Byjus - Not updatation of EMI Amount Closed
Sir, My Registered No is **********. Actually I had taken from Byjus for which EMI was set as Rs ****/-PM. Thereafter i have changed in same course for which EME is set as Rs ****/-PM but still finance company sending message to me for deduct...
Oct 03, 2022 by Jai Bhagwan
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Questions about Byjus
Ask questions about Byjus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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