Samsung
- Samsung smartphone AutoRestart and Hanging Open
Shifin C K filed this complaint against Samsung on Oct 09, 2020
Hello Sir,
I'm using Samsung M**s smartphone and it is getting automatically restarted on frequently from the last ** days.
I have visited a service center at Thrissur, Kerala (********** - TVS ELECTRONICS LIMITED) and they have checked the phone and informed that there is liquid traces on PBA and SUB PBA, hence warranty cannot be claimed.
I'm very much concerned about this issue as I'm using a rugged back panel and there was no possibility of water going into the power port. Also, when I visited the service center I have met another * people who is owning the same smartphone has the same auto-restart issue.
So I want to make this incident into your notice and take immediate action on replace/repair my phone without any cost.
Below are the JobSheet details,
Model - SM-M***FZBDINS
Serial No - RZ*N***S**E
Bill No. - **********
Defect - Auto-Restart
Repair Description - Water logged PBA+SUB PBA
I have attached the job sheet information for your reference. Hope I will get a positive response at the earliest.
Thanks & Regards,
Shifin
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Samsung
Resolved
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