Goibbo
- Refund not received Open
Sayantan Sengupta filed this complaint against Goibbo on Jul 19, 2020
I booked a flight through goibibo for Bangalore to Kolkata dated **th July. I also availed additional service as seat selection via goibibo.
PNR: W*KKQM
The flight was cancelled by the airline and the full amount was refunded by them to goibibo. Then I called goibibo and asked for a return. But goibibo said they are only returning the amount for the flight booking and not the amount for booking the seats. To mention, both amount was refunded by the airline already.
Now I even can't call their customer service as it seems they don't entertain your queries if you don't have a future booking with them.
Please solve this as soon as possible.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibbo
Resolved
Frustrated? File a Complaint
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
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