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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibbo?
If you are not satisfied with Goibbo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibbo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibbo
But before filing a complaint, you should
a. Contact the customer support of Goibbo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibbo - Refund not credited Open
hello my name is Rigzin Angmo i booked my flights from Goibibo. Indigo *E **** PNR XUP*RX from IXL to del on **Dec**** is cancelled by airlines due to bad weather at Leh. Indigo airlines said that full refund amount ...
Dec 30, 2022 by Rigzin Angmo
Goibbo - Goibibo refund not received Closed
I have booked a hotel on *nd june **** and then cancelled the booking. I would have recieved ***% refund but Goibibo haven’t processed my refund till today ** june ****. After making multiple calls and writing emails to their customer care th...
Jun 28, 2022 by Priya khandelwal
Goibbo - GOIBIBO FRAUD HOTEL PICTURES Closed
I have visited Vrindavan with my family in *st week of May **** and booked hotel from Goibibo. He has posted such a nice picture (fake) on there website which is totally opposite in real. We reached there the name of the hotel is Star Kamala Dh...
Jun 08, 2022 by Amit kumar
Goibbo - Bus ticket cancellation Open
I have booked bus tickets from GOIBIBO app and due to some emergency i ave to cancel the tickets. GOIBIBO is saying that the operator is not allowing for any refund. When i booked the ticekt there was no such policy bu all of the suddeen once t...
Apr 30, 2022 by Naresh Paleti
Goibbo - BUS TICKET AMOUNT NOT REFUNDED Closed
I had booked a bus ticket from nagpur to jabalpur journey date ** April **** in sukheja bus. PNR was ***TA*DA. THE BUS WAS CANCELLED THAT DAY AT THEIR LEVEL ONLY. HOWEVER GOIBIBO HAS NOT TAKEN ANY ACTION AND STATUS IS SHOWING THAT MATTER HAS B...
Apr 27, 2022 by SUJEET KUMAR
Goibbo - Refund not received Closed
I have cancelled my booking of a hotel stay on ** March **** , still I haven’t got my refund back , i have tried my many times to contact their customer support they assured me my refund which is before April *. Now they are saying they ...
Apr 14, 2022 by Sirajudheen Tk
Goibbo - Refund not recieved Open
I booked three tickets from Kolkata to Bangalore through Goibibo app on **st January, ****, Which got rescheduled automatically on *st February at **:** PM. These rescheduled tickets were not per our convenient time so we called the airline as ...
Jan 15, 2022 by Anusmita sen
Goibbo - Refund money in goibibo Open
I booked room in goibibo I have refund my money I need u r help rrn number ***********...
Nov 04, 2021 by Vinodkumar
Goibbo - Goibibo Cheated and not responding Closed
We had booked an Emirates flight from Goibibo for Bengalure - dubai and return . The Airlines changed the date of our Flight. We requested Goibibo to update our flight to previous date to which they agreed. Now it is * week, our tickets are not...
Oct 03, 2021 by Pranay
Respected Madam/Sir, This is to inform you that I had booked * tickets for * person from Chennai to New Delhi and return New Delhi to Chennai . Journey date was **/**/**** and return tickets was **/**/**** . flights cancelled due to covid ...
Jul 08, 2021 by Sathyanarayanan
Goibbo - Refund not received Closed
I have not received my refund for my ticket cancelled for sharjah Mumbai on ** mar **** even though I received a mail from AI Express dt * apr **** informing me that they have refunded the money to goibibo. My pnr no. PGFEJO. Request yr help as...
Jun 01, 2021 by Angella Sequeira
Goibbo - Refund not credited Open
I had booked my air ticket through Goibibo on **-Feb-** and travel date was **-May-** but due to lockdown flight was non-operational hence airline(Spicejet) issued full refund which got credited to Goibibo account. After a lots of followup Goib...
May 06, 2021 by Ashish Kumar
Goibbo - Refund not credited Closed
I have not received the refund of Rs ****/- for the flight ticket which I had booked. GoAir has refunded the amount to GoIbibo but GoIbibo has not refunded that amount to me. ...
Apr 04, 2021 by Rishi Munim
Goibbo - Goibibo Refund Closed
I am bringing your kind attention on my pending refund for a ticket that was booked with Goibibo.com, now almost a year back. Ticket No: ************* PNR No: NZDR** Name of the Passenger: Ajay Kumar Chicago to London flight No. BA***...
Mar 09, 2021 by Kumar Iyer
Goibbo - Amount got deducted but not received any booking confirmation information Open
This is to inform you that I was trying to book Air Asia flight (BLR-BBI) around * pm on **th feb.payment is done through Google pay , amount ****/- is deducted from my bank account but booking is not confirmed..I have not received any booking...
Feb 21, 2021 by Kalyani Dhal
Goibbo - Refund not inititated Open
I have tried to book a train ticket on **th feb **** but the transaction failed. However money(****rs) deducted from my Lazypay account. Now i have received just **rs as a refund amount, why so? When will i get the remaining amount?...
Feb 19, 2021 by Prakash
Goibbo - Goibibo Not able to use credit shell on Goibibo Open
I have Goibibo Credit Shell balance available for the for SpiceJet flight booking that got cancelled because of current pandemic. I am trying to use the balance to book new journey following the guidelines provided for new booking. Every time I...
Feb 14, 2021 by Mahesh Pochareddy
Goibbo - Refund not given by GOIBIBO Open
Goibibo is such a irresponsible company which took a huge amount of money Rs ***** for the booking of hotel Novotel in Goa and refused our check in in the doubt of corona and didn’t made any refund till now. Also their support team didn’t m...
Feb 02, 2021 by Neha
Goibbo - Refund Closed
For ticket cancellation, they are not refunding the half of the amount...
Jan 09, 2021 by Mohammed asgar
Goibbo - Refund not credited Closed
This is to bring to your notice that my booking is more than * months old and I was told that refund was initiated on original payment mode i.e. on the credit card through which I made payment, but it got reversed and transaction could not get ...
Dec 17, 2020 by Reema Gupta
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