Myflowerapp com
- Refund not received Closed
Suresh filed this complaint against Myflowerapp com on Nov 15, 2020
I have ordered cake for same day * hrs delivery thru myflowerapp portal and i was told that order is under processing. I still keep contacted them and was asking status update but still they told me that they are working on it. After * hrs, i have contacted them because still delivery is not done. They responded me over email that they cannot deliver because they dont have service in my area. I don't understand why this was not told when order was placed * hrs before and they called me to to say that they cannot deliver the order and will process refund. Also they told me thay refund amount will be available in their app wallet not original mode of payment which was done. Multiple people was speaking on same call and one of his team lead said that he will initiate refund but he heimself said that there is no guarantee refund money will get transferred to original mode of payment account. Till now i didnt recieved my money back and no response from myflowerapp team.
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Resolution Demanded:
Refund / Credit for purchase
Myflowerapp com
Resolved
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