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Sanjay filed complaint against UBER on Jan 17, 2023
On **th December ****, I made an uber trip from Marathahalli, Bengaluru to Kempegowda International Airpot, bengaluru. The total cost for the trip was INR *** and mode of payment selected in the app was Card. Upon reaching the destination, the driver refused to accept the card payment and insisted on payment through cash. As I was getting late at the airport, I had to make the payment to the uber through PhonePe and paid INR ***. Also, the card which was connected to the uber account showed a transaction of INR ***. I had to reach out to uber but unfortunately was turned down. Upon making several complaints, they made a partial refund of INR *** in the form of Uber Credits. This is unacceptable response from Uber. I have the details of the driver and he has assured me to support me in this case. I request your brilliant minds to help me fight this case. I am willing to fight to any extend to teach this company a lesson and claim my full refund to my original mode of payment to my Card.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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