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Disha filed complaint against UBER on Sep 24, 2024
I took a ride on **th Sept and the mode of payment was selected UPI. However the driver asked me to pay in cash so did I but my app still show unpaid trip and the amount is getting added in my next booking. I contacted the customer support team and they are just a bunch of bots who gets paid for copying and pasting templates without understanding and resolving the actual problem of customer.
The problem is that when i have already paid for this trip why should I pay again?
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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