How to file a complaint against UBER?
- Go to "File a Complaint" page
- Choose UBER and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from UBER
UBER
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Helping you with UBER complaints
If you want to complain about a problem that relates to UBER, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the UBER services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against UBER?
If you are not satisfied with UBER, file a complaint now:
1. Go to "File a Complaint" page
2. Choose UBER and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from UBER
But before filing a complaint, you should
a. Contact the customer support of UBER first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with UBER
Find the contact details of UBER to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against UBER to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
UBER - Cash paid to driver os not reflecting in app Closed
Hello Sir in my last trip in uber with anjinaiah on *-*-**** my fare was *** *** was auto debited from uber wallet and i have given ** rupees to the driver but still app is asking to pay ** rupees, kindly help me in this i couldn't able to boo...
Jun 02, 2021 by Karunakar
UBER - Undue charges for a trip Open
Cab was booked from bangalore airport to Mysore(***+ km) . Amazon pay was selected as payment option. Trip started and after ** kms driver said that he wants cash to fill fuel. I was unable to change the payment option on the app. Driver ended ...
May 03, 2021 by Abhishek Gandhi
UBER - Charged twice for the same trip Closed
Uber charged me twice for a cash trip. It did not just happen once but twice. The first time it happened, they refunded the amount back but the second time, instead of delving into the matter, they blamed me for having this problem twice and ma...
Apr 16, 2021 by Akansha Khaitan
I have paid uber driver in Cash and he reported that i didn't pay the full amount. Due to which in my app showing outstanding payment. I am not able to ride any other trip. ...
Apr 13, 2021 by Akshara Shahare
UBER - Uber has charged an unknown outstanding due of Rs 597 Open
I took an Uber pool trip in Oct ****. Before booking the ride the fare was Rs *** and I had paid Rs *** through Paytm account successfully at the end of the trip. After few days, when I checked the app, there was a pop up showing Rs ***.** outs...
Apr 12, 2021 by Chitardas
I raised multiple issues thru uber app regarding my last trip, provided the photos and other details asked but its unfortunate no action taken other than their apologies. I have all the proofs of vedios and photos. I am repeating the issu...
Apr 03, 2021 by Bibhu Ranjan Parija
UBER - Unknown Charges of the Uber trip Open
On **th Dec, **** I booked the UBER cab and the fare was *** which I had paid via Google pay. Next trip I tried to book the cab again than app was showing an amount of *** was pending. I raised the ticket to remove it but no any response I got....
Mar 19, 2021 by Lalit
UBER - Extra fare charged Closed
I booked an Uber auto today around **:** am...from maitri Nagar to medical college Jabalpur.....the shown fare was *** rs.....when we reached the destination we asked the driver to drop us *** metres from the place....when we got down the charg...
Mar 04, 2021 by Priya Garg
UBER - Serious complaint against Cab driver Open
Hello, This is regarding a serious complaint against cab driver Naveenkumar (Cab no : ****)The Driver acted rude while picking us up and then before reaching the destination he asked us to get out. Problem is my mom was with me on this ride....
Feb 21, 2021 by Koustav Sil
UBER - Huge fare charged Closed
Hi Team, I had booked a cab from Terminal * New Delhi to Dwarka on **th Feb and fare was showing ₹ *** which is already high when compared to distance travelled ** KMs. I need to pick keys from initial entered location and then again need t...
Feb 17, 2021 by Nitesh Sharma
UBER - Cheating by payment Open
We booked a auto by uber app for our grandmother we paid by uber wallet but the driver demand money while dropping my grandmother age is ** how she can handle it so she paid... We need our money back...
Feb 16, 2021 by Sangeetha
UBER - Refund of my money Closed
I booked a cab on ** Jan ****.. its a non cash transaction and the fare has to be deducted from my Amazon pay... Bt as I completed ride.. Driver asked me to pay in cash as according to him no payment has made digitally... Then I paid in cash an...
Jan 31, 2021 by Namita Bhardwaj
UBER - High Fare and Error in the Bill Open
The distance from T*airport to Khanpur Devli my home loacation is just **KMs but Uber has taken charge of **kms in the bill it is reflecting that distance travelled is **Kms,in Just ** mins in Delhi how can i travel **KMs . In the Bill it is me...
Jan 25, 2021 by Satish Kumar Tiwari
UBER - Multiple transactions yet no refund Closed
There were multiple transactions against a single cab ride. I raised complaint using Uber app. However, issue is not resolved. They closed my complaint multiple times and for current ticket they have stopped responding....
Dec 16, 2020 by Piyush Roy
UBER - AC was not turned on Open
We book a trip in Uber from Bhindi Bazar to Marol at * PM. Our trip took around * hour and ** minutes, we had to bear the scorching heat in the traffic of Mumbai for the whole time. Our driver refused to turn on the ac and had not informed us a...
Nov 20, 2020 by Taha
UBER - Scammed by Airport Uber at 3 AM Closed
I would like to lodge a complaint against Uber(and the driver) for service exploitation and fraudulent practices. I was traveling from Bangalore to Delhi on the *nd Of November ****. After reaching Delhi at around *:** AM night, I booked my...
Nov 03, 2020 by Ujjwal Sharma
UBER - Package has been stolen Closed
I had booked Uber connect to get my breakfast delivered from Koramangala to whitefield in Bangalore. The Uber partner accepted the booking but upon starting the trip, he said that the destination is too far away and he can’t come so far. I ha...
Nov 02, 2020 by Shibayan
First i had selected the travel from bangalore to mysore which is apprx *** kms to my destination, how you will get ***.**kms.** mins extra has been used to reach the destination. For that INR*** extra fare....
Oct 10, 2020 by Bhaskar
UBER - Double payment to Uber driver Open
After completing my ride from Bengaluru Airport to Krupanidhi College of Pharmacy,Bengaluru with Mr.Ashok N (Mob No. **********), I made payment of Rs.***/- thru Phonepe which is deducted from my account. However, he said that he has not receiv...
Sep 22, 2020 by Nikhil Bhat
UBER - Paid extra cash on a noncash payment method Closed
I Paid extra cash on a non-cash payment method. I paid..Rs *** in cash as was initially showed during booking. Driver insisted for cash only after dropping me. Also, he did not stopped trip even after reaching destination so we got uber bill of...
Apr 29, 2020 by ritu shrivaytri
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