UBER - Extra fare charged ^Open

I booked an Uber auto today around **:** am...from maitri Nagar to medical college Jabalpur.....the shown fare was *** rs.....when we reached the destination we asked the driver to drop us *** metres from the place....when we got down the charg...

Mar 04, 2021 by Priya Garg

UBER - Serious complaint against Cab driver ^Open

Hello, This is regarding a serious complaint against cab driver Naveenkumar (Cab no : ****)The Driver acted rude while picking us up and then before reaching the destination he asked us to get out. Problem is my mom was with me on this ride....

Feb 21, 2021 by Koustav Sil

UBER - Huge fare charged ^Closed

Hi Team, I had booked a cab from Terminal * New Delhi to Dwarka on **th Feb and fare was showing ₹ *** which is already high when compared to distance travelled ** KMs. I need to pick keys from initial entered location and then again need t...

Feb 17, 2021 by Nitesh Sharma

UBER - Cheating by payment ^Open

We booked a auto by uber app for our grandmother we paid by uber wallet but the driver demand money while dropping my grandmother age is ** how she can handle it so she paid... We need our money back...

Feb 16, 2021 by Sangeetha

UBER - Refund of my money ^Closed

I booked a cab on ** Jan ****.. its a non cash transaction and the fare has to be deducted from my Amazon pay... Bt as I completed ride.. Driver asked me to pay in cash as according to him no payment has made digitally... Then I paid in cash an...

Jan 31, 2021 by Namita Bhardwaj

UBER - High Fare and Error in the Bill ^Open

The distance from T*airport to Khanpur Devli my home loacation is just **KMs but Uber has taken charge of **kms in the bill it is reflecting that distance travelled is **Kms,in Just ** mins in Delhi how can i travel **KMs . In the Bill it is me...

Jan 25, 2021 by Satish Kumar Tiwari

UBER - Multiple transactions yet no refund ^Closed

There were multiple transactions against a single cab ride. I raised complaint using Uber app. However, issue is not resolved. They closed my complaint multiple times and for current ticket they have stopped responding....

Dec 16, 2020 by Piyush Roy

UBER - AC was not turned on ^Open

We book a trip in Uber from Bhindi Bazar to Marol at * PM. Our trip took around * hour and ** minutes, we had to bear the scorching heat in the traffic of Mumbai for the whole time. Our driver refused to turn on the ac and had not informed us a...

Nov 20, 2020 by Taha

UBER - Scammed by Airport Uber at 3 AM ^Closed

I would like to lodge a complaint against Uber(and the driver) for service exploitation and fraudulent practices. I was traveling from Bangalore to Delhi on the *nd Of November ****. After reaching Delhi at around *:** AM night, I booked my...

Nov 03, 2020 by Ujjwal Sharma

UBER - Package has been stolen ^Closed

I had booked Uber connect to get my breakfast delivered from Koramangala to whitefield in Bangalore. The Uber partner accepted the booking but upon starting the trip, he said that the destination is too far away and he can’t come so far. I ha...

Nov 02, 2020 by Shibayan

UBER - First i had selected the travel from bangalore to mysore which is apprx 150 kms to my destination ho ^Closed

First i had selected the travel from bangalore to mysore which is apprx *** kms to my destination, how you will get ***.**kms.** mins extra has been used to reach the destination. For that INR*** extra fare....

Oct 10, 2020 by Bhaskar

UBER - Double payment to Uber driver ^Open

After completing my ride from Bengaluru Airport to Krupanidhi College of Pharmacy,Bengaluru with Mr.Ashok N (Mob No. **********), I made payment of Rs.***/- thru Phonepe which is deducted from my account. However, he said that he has not receiv...

Sep 22, 2020 by Nikhil Bhat

UBER - Paid extra cash on a noncash payment method ^Closed

I Paid extra cash on a non-cash payment method. I paid..Rs *** in cash as was initially showed during booking. Driver insisted for cash only after dropping me. Also, he did not stopped trip even after reaching destination so we got uber bill of...

Apr 29, 2020 by ritu shrivaytri

UBER - Wrong receipt provided by uber ^Open

i booked an uber on **th march. after the trip ended the driver showed me Rs. *** as the fare. but i received a receipt of only Rs. **.** on my email. when i spoke to the customer care they said the fare was Rs *** and they had nothing to do wi...

Mar 13, 2020 by raghu vamsi janne

UBER - Uber cab payment issue ^Closed

I have made a ride in UBER cab on ** Aug **** at the time *.** PM. I have made the payment directly by hand in the mode of cash. The driver did not update in the app and Now the same bill is showing to be paid to make a next ride. When I expla...

Feb 03, 2020 by Mahesh Koilkar

UBER - Charged excess amount Uber cabs ^Open

I had been charged excess amount of Rs.****, in the place of Rs.**, & cab driver claiming i had a outstanding payment due of which i had taken a trip in **** & this payment was done directly to the driver. Now for Rs.** ride today they are cha...

Feb 03, 2020 by VIBISH

UBER - Payment is shown as pending for an already paid ride ^Closed

Last ride taken was on **/**/** at *:** AM to Viman Nagar. I paid by card for this trip. The amount was Rs. ***.**. After this when I am booking another ride the app tells me that the payment is outstanding. But the amount has been deducted ...

Jan 11, 2020 by Atullya Nambiar

UBER - High fare charged due to incorrect toll ^Open

This is regarding a trip which was taken on **st December **** from Delhi to Noida. An incorrect toll has been charged and inspite of repeated efforts to contact Uber customer support the issue has not been resolved and I have been facing const...

Jan 10, 2020 by Swati Agrawal

UBER - Fare charged without availing the UBER AUTO ^Open

why uber is behaving unprofessionally & playing new tricks daily to fleece the riders. I was charged ₹***.** bucks from my PAYTM for the trip that i have not taken at all on ** DEC ****.Sent numerous messages nut no refund yet. I am left...

Jan 07, 2020 by jaya singh

UBER - Almost double charge for my uber moto ride ^Closed

I have something to complain.. **th of December at **.** am I took a uber moto ride from Madhukshara sweet shop, *** Ananda pally , Jadavpur ,kolkata -** to Parkstreet (kolkata).. It showed in my app that the fare will be rupees **.Somethin...

Dec 30, 2019 by Arnab Karmakar

UBER - Uber charging hidden amount Different fare shown while riding and higher amount charged without exp ^Open

I booked an Uber on ** December, ****.The upfront fare shown was *** but after I completed the trip, I was charged *** without any explanation. There was no traffic on route and no extra stop was taken. ...

Dec 25, 2019 by RISHU RAJ

UBER - Unable to request ride from last 2 monts ^Open

I am not able to request ride from uber app, on repeated complaint on twitter and Help section also they did not bother to correct it , the ban of the account was because of Uber technical glitch but they are not accepting it and neither giving...

Dec 20, 2019 by Suraj Lohani

UBER - I was charged by my driver for paytm payed ride ^Closed

I have travelled from OMR to porur. have opted for paytm payment but driver charged be *** as well.when I raised complaint with uber they throwing irresponsible answer...

Dec 15, 2019 by Ganesh

UBER - Incorrect fare charged on Uber Go ^Open

On Dec. **th I took Uber Go from Andheri to Nariman Point and the estimated fare shown was ~Rs. *** including the toll fee as Uber by default shows the route through the Worli sea link. However, I asked the driver to not take the sea link and i...

Dec 13, 2019 by Jyothi

UBER - Blocked account and wallet ^Open

UBER blocked me from booking cabs from May ****, however I'm able to book from UBEReats, you can check my eats last order is in may ****. When I raised concern, you blocked ubereats too and blocked my *** credits. And you deny to accept t...

Dec 10, 2019 by Sai Suman

UBER - Unfair deductions ^Open

Uber people are cheating the customers by unneccessarily deducting money for incorrect reasons. I woukd like to mention about two incidents one of adding an incorrect waiting fee and another deducting money from my account though the cancellati...

Dec 06, 2019 by Mohit Sukhija

UBER - Collected excess fare ^Closed

I have travelled on *st December from Alandur to mathur by Maruti Suzuki Swift Desire at *.** the diver name is k.Abinash actually in my mobile it shows only Rs.** after adjusting my offers but he has collected Rs.*** i was with my family at th...

Dec 05, 2019 by KUMARAN

UBER - Abusive dangerous behavior of uber driver ^Closed

His app showed rs ** on reaching. He asked my app reading. I said it showed **. By that time I had given him ***. He wanted explanation for lower amount. I said I had asked for review of an earlier charge, must be because of that. He refused to...

Nov 30, 2019 by Annapurna Bevinje

UBER - Charged Extra ^Open

On **th of November ,i booked a cab from my residence to Rajiv Gandhi International Airport ,at the time of booking the fare was **** ,after boarding the cab due to some personal reason i need to drop at middle of my way at Gachibowli ,so i ha...

Nov 29, 2019 by Sutapalli Surya Teja

UBER - Trip started and ended without passenger and got billed for that ^Closed

I had booked the Uber Auto on **th Nov **** at around **:** am from the destination: Lido Mall, Swamy Vivekananda Rd, Halasuru, Bengaluru To: SR Layout Murugeshpalya, Banglore And the expected fare was around between Rs. ***-*** as shown ...

Nov 18, 2019 by Ratish Ravindran

UBER - Uber driver cheated me and uber is not taking responsibility ^Open

Took an uber ride from airport to anand vihar on *rd November ****. The initial estimate cost was ***. On reaching the destination, the driver's phone showed fare of ***. He said the extra amount is from a previous ride. I told him that's not p...

Nov 13, 2019 by Satyam Sah

UBER - Account banned for unknown reason ^Open

Last year my account was banned from uber for unknown reasons. I tried asking the customer support, why it happened. Only answer I got was it was done by their system and cannot be lifted manually. I asked to at least let me know the cause but ...

Nov 12, 2019 by Arundhati Sonker

UBER - Fare not received ^Closed

I have been associated with uber as a driver for last * years Dt. I got a ride from uber user for Haridwar to Sonipat on **-**-**** at **.**pm. When I dropped the clien at sonipat end the ride the bill was ****/- shown on my meter but on th...

Nov 09, 2019 by Jalees

UBER - Too much Toll Tax Charged ^Closed

I booked a cap on *th Nov from Vasundhara, Ghaziabad to Shahdara, Delhi. Initial amount shown to me was Rs. *** (this was including Rs.*** toll tax) but i end up paying Rs. ***.**. Actual toll tax for this trip should be only Rs. *** as shown e...

Nov 08, 2019 by Ankit Jain

UBER - Driver refused to drop me to my destination still Uber charged me for the ride ^Open

I had booked an uber on *th November **** at Around * ** pm at Mumbai domestic airport. Driver came at the pick up point and me along with my wife and son sat in the cab. Then driver refused to drop us at given destination saying his cab has so...

Nov 06, 2019 by Rakesh More

UBER - Over charged by Uber ^Open

Uber app is the worst app. I have scheduled my ride at night **:**pm from chandigarh railway station to mohali with dynamic price between ***-***.. Cab arrived and after ride start they automatically increase price to ***.. what the hell..and w...

Oct 23, 2019 by Manila Goel

UBER - Overcharged 80 for wrong route taken by driver ^Open

I was overcharged ** Rs as against an upfront fee of Rs *** for wrong route taken by driver with many tolls. The driver had no idea of route and he kept on changing route. There was a promotion of Rs *** as well, which made me choose Uber over ...

Oct 14, 2019 by Dinesh Jain

UBER - Very rude behaviour of uber driver mr Sarfraz ^Closed

Driver was very rude. I had to pick my son from school and wanted to go other location but driver refused to take auto that location and tought me law and regulations. I had to pay extra for that....

Oct 10, 2019 by Ronak Chhunchha

UBER - Money blocked at uber paytm ^Open

Hi I had recharged uber paytm app with Rs***, and never knew that it is the minimum balance they are asking on uber paytm app. My money is blocked. I need this money back in my paytm account is my bank account. This is a shit company who has b...

Oct 08, 2019 by Yash pal

UBER - Account disabled ^Open

My account was closed nearly * months ago claiming that I voilated some term or condition implied by Uber , which i have no ideo of . Even after complaining for nearly ** times i just got automated replies saying we cannot resolve this and that...

Oct 02, 2019 by ZAID AHMED

UBER - Misleading ^Open

Hi Team , This is to inform you that I have been mentally harassed by Uber, I was not expecting this kind of worst service which make me so much frustrated. I booked a cab and had a words with driver and driver said I am coming to you in * ...

Sep 24, 2019 by Danish

UBER - Booking accepted ride not offered ^Closed

Uber driver accepted ride started ride then refused to go ....

Sep 23, 2019 by Anshu

UBER - Unethical charge by driver ^Open

I booked a cab on * septenber **** showing a charge of rs ***. I paid cash to the driver rs.*** but after i got down from the car it showed an outstanding amount of Rs.*** although the payment was done in cash. This is so criminal . I want the ...

Sep 12, 2019 by Arushi Goswami

UBER - Refusal of cab service in the form of cancellation ^Open

There is already a recurring occurrence of cancellation from Uber drivers when I book the cab from the app. I would like to complain about the cancellation of the booking on September *th. We had pre-scheduled the cab the previous day of travel...

Sep 07, 2019 by Rahul Kishor M

UBER - Uber Credits ^Closed

I have €* of Uber credits available in my account. I am in India now and there is no way that i can use these credits due to currency difference. This incident occurred when i booked an Uber while on vacation (in Europe). The driver cancelle...

Sep 05, 2019 by S G

UBER - Uber overcharged to airport without intimating in advance ^Closed

Please check the attached snapshots and receipts of the trip how I have been charged on *rd Sep morning. Hopefully, with the subject only you would have figured out what the situation would have occurred yesterday. I was shown Rs *** at home be...

Sep 04, 2019 by Manpreet K

UBER - Charged for a trip that I didn't take ^Closed

I booked an Uber auto to travel to a place that was * km away. However, when I was assigned a driver the driver automatically started the trip without me. Furthermore, I called him and he said that he is coming to me asap. However, he drove awa...

Sep 01, 2019 by Garvit

UBER - Absurd charges taken ^Open

I just took a ride from my workplace to the airport and was charged extremely high. If the charges are high due to a reason that is a different case but the thing is I was shown the amount of *** INR but when the trip ended I was charged about ...

Aug 30, 2019 by Apoorv

UBER - Uber charged higher ^Closed

Trip taken on **th Aug, ** PM. Uber claims I have different drop.off location, and hence they charged me *.* times of initial charge. However The drop, pick up location was same. But the route sent in invoice by Uber has a glitch and shows tr...

Aug 22, 2019 by Divyam Gupta

UBER - Took extra charge ^Open

The extra charge took while it was showing between Rs ***-Rs ***. Do the needful....

Aug 11, 2019 by Md Hamza Ikram

UBER - Uber charging extra tolls ^Open

Below is a summary of the excess amount charged on my recent trips in the form of tolls stating MCD and DND charges where in effect nothing was paid and I am witness to it. The tolls charges are not prevalent anymore but still Uber is attaching...

Aug 07, 2019 by Abhishek Soni

UBER - Unethical charges by uber ^Closed

Such an unlawful unjust and unethical procedure of looting the customers by Uber. Unable to understand how can a ride of *km to my office for which I used to pay **rs has risen to ***rs and that too in non peak hours. This is unfair and crimin...

Aug 06, 2019 by Vishal sharma

UBER - Unable to download or get the invoice for the trip. ^Open

I am charged with IGST on my intercity trip but I am unable to find the tax invoice of my trip. Also I require the invoice for official purposes.And I have tried reaching their customer support but all is in vain. Their customer service is t...

Aug 04, 2019 by Ambrish Sekhri

UBER - Incorrect toll charges on cab rides ^Open

Uber has not responded to the actual issue raised in my multiple previous complaints. I have clearly stated in my complaint that whoever is booking a Uber ride and taking the route from Delhi to Faridabad (Via Badarpur), Uber is charging double...

Jul 29, 2019 by Rohit Raj

UBER - Uber paid twice ^Open

I book an Uber cab. The method of payment chosen by me was paytm wallet. Yet after the ride, the driver asked me for the money. I told him that I had paid via paytm, but he insisted that I pay him in cash. I did not want to create an argument ...

Jul 22, 2019 by Arshdeep janjua

UBER - Charged twice for same trip ^Closed

Took a trip on **th June and paid the same through paytm. Screenshot attached. When i tried to book cab next time, it again asked for payment and I had paid through epaylater upi thinking that paytm transaction was not sucessfull. When i chec...

Jul 11, 2019 by Anish Choudhary

UBER - Unplanned stops by Uber ^Open

** July **** I on-boarded in uber at *.** pm. After that, I was travelling with driver in the same area up to *.** CGI Yemlur to Kasabanahalli which distance is only *.* km. For that much distance, I was in the car for around * hrs. After that ...

Jul 10, 2019 by Ranju

UBER - Refund not received ^Open

Hi, I had taken a ride with Uber on *rd July, the estimated fare for which was ***.**. I was charged Rs. ****.**. Since my Paytm account only had *** rupees in it, *** were deducted by Uber. I complained about the discrepancy between the amount...

Jul 10, 2019 by Saloni Dhawan

UBER - Uber has charged me twice for same ride and now not giving a refund ^Closed

While booking a cab, I had registered to pay via UPI added on Uber. Later while booking on the same date I found that my UPI request had expired. Hence, I made payment through my linked Credit Card. But when tried booking the cab again on the s...

Jul 03, 2019 by Vishal Kamtane

UBER - Uber overcharged me and refusing refund ^Open

I had booked Uber cab for my relative from Ejipura Bangalore to Shankar Mutt Road, Shankarpuram, Bangalore on **nd June @**:** PM. The uber cab number is KA ** AF **** and driver name is Puneeth Kumar. The ride was to be paid through Paytm wa...

Jul 01, 2019 by Vinayak Bhat

UBER - Excess charged by uber ^Closed

I took a trip.the fare shown was ***...at the end of trip driver asked me ***...I asked him why..he told some mistake in company u have to pay now..u will get refund later...he forced me to pay him..now the company dosent reply to my messages.....

Jun 20, 2019 by vaibhav chowdhary

UBER - Order numbers #4B602 #FC58B #F21B8 items were never delivered and wrongfully charged for. ^Closed

Order numbers #*B*** #FC**B #F**B* items were never delivered and wrongfully charged for....

Jun 11, 2019 by Yash Khatri

UBER - Poor customer support taken extra cash and not refunding ^Open

I was riding to some event via uber cab on last Sunday night. I choose to google pay as I was on dropping gate of some *-star hotel. The driver asked me extra cash for some receipt and said its uber policy. I avoided argument as I had the trust...

May 29, 2019 by Swati Bhatia

UBER - Charged extra than the estimated fare ^Closed

While I was booking the cab the amount displayed was Rs.***. When the driver arrived he said the destination is not visible and asked me to re-enter. I opened the app again and it entered my destination again (not updated my destination, it's ...

May 10, 2019 by Gungun

UBER - Charged two times for the same trip ^Open

I was charged twice by uber driver and money was automatically deducted from my paytm wallet out of my knowledge without my authorization. So I paid dual for a single trip. When I asked for a refund from uber they said cash payment is done outs...

May 07, 2019 by SHAHID MOHAMMEDZUBAIR SHAIKH

UBER - Charged for incomplete trip ^Open

I booked a cab from my home to the office which is around * km. The driver dropped me after just * km in the middle of the road. I charged the full amount of Rs.** for the trip. I have raised several complaints with Uber, but they are not respo...

Mar 26, 2019 by Varun Gupta

UBER - Cancelled trip after making me wait for 30 minutes ^Closed

I booked a cab from the railway station. The cab driver asked me to come out of the station as he has to pay parking charges inside the station. Once I came out of the station, he was not available there. I called him however, he didn't give hi...

Mar 24, 2019 by Khem Ra Pandey

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