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UBER - Paid cash on a digital trip

Ganesh filed complaint against UBER on Apr 23, 2023

I took an uber from college to my home after completing my exam (Bcom C.A In correspondence) on **/**/**** in Uber Go Sedan **.** kilometres | and the driver told me to pay the money in Google pay and i did the same (UPI Transaction ID ************) but still I have an outstanding balance for Rs.***.** and I can’t book any other Uber. Also raised this to Uber support they are saying similar issue has been already adjusted and no more adjustment can be done (also same issue done while going to college the same day it was resolved and adjusted they are pointing out that and refusing to adjust this)

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

UBER

175

Total Complaints

98

Total Resolved

56.00%

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