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Saumya Puri filed complaint against Uber on May 30, 2023
I took an Uber ride in October last year. My driver asked for a cash payment on a non-cash trip. I paid in cash and the app showed an outstanding payment. I tried to reach customer support after the incident multiple times but nothing was done to cater to my issue. For months I kept trying to reach them but nothing was done about it. My app still shows a pending payment and I have not been able to use the app till date. Very poor customer service. I couldn't even reach them on call since there is no helpline number given anywhere.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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