Indigo
- Not allowed to board the flight despite of being late due to infant care at the peek time Open
Mahesh Biswal filed this complaint against Indigo on Jun 28, 2024
We’re at right time at the scheduled gate to board the flight gate(flight scheduled at **:** am) but due to sudden infant care we went to washroom to relax her and got back to the gate again . Perhaps it was late to reach there but we had almost more than ** mins of time to board the flight where the gate security claimed that the gate is already closed . We requested a lot humbly mentioning our infant difficulties but in vain. They were not in state to accept our begging and humble request . This is really ridiculous on their part . Please help me out justifying the same . On this I was also charged extra for the next flight at **:** am . Atleast one with an infant should not face this difficulty . The authority should have that corner to understand the situation.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Indigo
Resolved
Frustrated? File a Complaint
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
Indigo - Inappropriate service of the Indigo staffs Closed
I am writing to express my deep dissatisfaction with the service provided during my recent flight attempt on May ** from Ahmedabad to Bangalore (*E-***). After I boarded the flight, due to some unforseen circumstances as the flight was over...
May 21, 2024 by Aparna Kumari
Indigo - Baggage is damaged Closed
I was travelling from taskent to Cochin. My baggage was completely okay till Delhi .from Delhi I had a connecting flight in which my bag is cracked which I noticed in Cochin. Due to the irresponsible throwing away of baggages I got my baggage b...
May 15, 2024 by Nayana Ann Mathew
Indigo - Compensation for delayed cancelled flight not recieved Closed
I had booked a Indigo flight for *th March from Mumbai to Stockholm which after being delayed for about ** hours was finally cancelled. Me and my family were stranded first at Mumbai airport and then at Istanbul Airport for over ** hours. We wo...
May 12, 2024 by Shailesh Bokil
Indigo - FLIGHT CHECK IN DENIED Closed
We had booked return flight from Hong Kong to Bangalore and it was a connecting flight with Layover in Delhi. Initially it was booked with *.** PM departure Local time (Hong Kong) later it was informed that *.** PM is the departure time. Howeve...
May 11, 2024 by NISHANTH SHETTY