Indigo Airline
- Mental physical emotional trauma by Indigo Open
Jean Innis filed this complaint against Indigo Airline on Aug 08, 2019
On the *st of August ****, I had a ticket booked in Indigo Airlines, from Pune to Allahabad Via Bangalore. PNR -NJDHND-Leaving Pune at **:** am and arriving at Bangalore at **:** noon. My connecting flight from Bangalore to Allahabad was *:** noon and arriving at Allahabad at *:** in the evening.
My flight from Pune to Bangalore left on time
Indigo flt *** -** am. It arrived Bangalore on time **:**noon. However, due to the inefficiency of the ground Indigo staff, I was forced to go through the security check. Although at the age of ** I ran to my gate
which was **. The female indigo staff member colly informs me that my flight was on the runway. I went into a state of total shock and disbelief. When I started to shake and cry she just smiled and told me you have to wait ** hours.
When I called my son and he spoke seriously to another male staff member at the counter, he issued me another ticket to Varanasi via Ahmadabad. I arrived at Varanasi at * pm. Then I had to get a car arranged via my relatives who live in Allahabad to get me thereafter another traumatic road journey in an unknown place. I arrived at my destination at * am the next day.
* hours later all due to the Indigo compliancy. I don't want any run of the mill apologies. I want Indigo to take some serious action. It was a nerve-wracking ordeal that put me through mental, physical and emotional harassment. My family was extremely worried and stressed as I was travelling on my own. The flight was *E-****. Very disappointed and harassed customer.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Damages for loss and agony
Indigo Airline
Resolved
Frustrated? File a Complaint
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
Related Complaints
Indigo Airline - Baggage damaged by Indigo airline Closed
Indigo is, without a doubt, the worst airline I’ve ever dealt with. My recent experience was beyond disappointing. My flight was delayed by * hours without any notice, causing huge inconvenience and extra transportation costs. To top it of...
Oct 24, 2024 by Ashish Sharma
Indigo Airline - Refund not given Closed
Respected sir/ma'am I am here by to complain against indigo airlines for Job of( air ticketing) they have assured me that I have been selected for this particular job n they have ask me to deposit registration amount of ****rs n after registrat...
Aug 11, 2024 by Soni Pandey
Indigo Airline - Dammged Bags Closed
Flight **th May ****, Mumbai-Delhi, Indigo forced us to checkin cabin/hand baggage, hen there is plenty of space in cabin inspire having * seats booking, and ensure th bags will handle with care and will be handed on priority once we reach Delh...
Jun 08, 2024 by SANTOSH TULASKAR
Indigo Airline - Complaint Regarding Flight Cancellation and Lack of Assistance Closed
I am writing to express my extreme dissatisfaction with the service I received during my recent travel experience with your airline. On June *, ****, I had booked a flight from Lucknow to Mumbai with the flight number *E****, under the PNRs X*W...
Jun 05, 2024 by aditya kumar Sahu
Indigo Airline - NAME CHANGE ISSUE Closed
I really had worst experience with this People couple of times. Now when I do have a future booking and I missed to add my husband's surname. The flight is on November **, ****. When I call them to change it on **/**/**** they say it's too late...
Oct 22, 2023 by Ruby
