- Mental physical emotional trauma by Indigo Open
On the *st of August ****, I had a ticket booked in Indigo Airlines, from Pune to Allahabad Via Bangalore. PNR -NJDHND-Leaving Pune at **:** am and arriving at Bangalore at **:** noon. My connecting flight from Bangalore to Allahabad was *:** noon and arriving at Allahabad at *:** in the evening.
My flight from Pune to Bangalore left on time
Indigo flt *** -** am. It arrived Bangalore on time **:**noon. However, due to the inefficiency of the ground Indigo staff, I was forced to go through the security check. Although at the age of ** I ran to my gate
which was **. The female indigo staff member colly informs me that my flight was on the runway. I went into a state of total shock and disbelief. When I started to shake and cry she just smiled and told me you have to wait ** hours.
When I called my son and he spoke seriously to another male staff member at the counter, he issued me another ticket to Varanasi via Ahmadabad. I arrived at Varanasi at * pm. Then I had to get a car arranged via my relatives who live in Allahabad to get me thereafter another traumatic road journey in an unknown place. I arrived at my destination at * am the next day.
* hours later all due to the Indigo compliancy. I don't want any run of the mill apologies. I want Indigo to take some serious action. It was a nerve-wracking ordeal that put me through mental, physical and emotional harassment. My family was extremely worried and stressed as I was travelling on my own. The flight was *E-****. Very disappointed and harassed customer.
Are you brand?
Are you Lawyer?
Get damages for financial loss and mental agony
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
I had travelled by Indigo on **th May from Dehradun to Hyderabad via Lucknow. I have checked in two baggage. However, at Hyderabad airport, I was delivered only one baggage. I had filed an official missing baggage complaint with Indigo. However...
May 30, 2019 by Satya Shekhar Giri
Check-in baggage not arrived at the destination airport. PNR: FLQHTH (** May ****). Chennai to Indore via Hyderabad. More than ** hours have passed, Indigo has not tracked my baggage till now. I wrote emails to firstname.lastname@example.org, f...
May 29, 2019 by PRATEEK PARDESHI
I am writing this letter to inform you of the physical and mental trauma that I and my family had to undergo due to improper management of the services and the lack of human touch in customer care I had booked for a round trip journey in indigo...
Feb 06, 2019 by BETCY SUSAN JOHNSON
This is a total disgust situation for INDIGO, the way i was mishandled by your staff Nikita at the airport was horrifiying. That also senior citizens. We two family friends and families were travelling from Goa to pune on **-**-****. One family...
Nov 15, 2018 by Rakhee
dear Concern, sub – a shocking thing just happened to me which was unexpected from indigo airlines . ref- complaint file no blr*e***** with the above subject and reference,i traveled from goa to bangalore on **/ **/**** time ...
Nov 10, 2018 by latha patkar