File a Complaint against Indigo Airline
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo Airline?
If you are not satisfied with Indigo Airline, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo Airline and write your complaint in detail
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4. Get refund / replacement / damages from Indigo Airline
But before filing a complaint, you should
a. Contact the customer support of Indigo Airline first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Indigo Airline - Baggage damaged by Indigo airline Closed
Indigo is, without a doubt, the worst airline I’ve ever dealt with. My recent experience was beyond disappointing. My flight was delayed by * hours without any notice, causing huge inconvenience and extra transportation costs. To top it of...
Oct 24, 2024 by Ashish Sharma
Indigo Airline - Refund not given Closed
Respected sir/ma'am I am here by to complain against indigo airlines for Job of( air ticketing) they have assured me that I have been selected for this particular job n they have ask me to deposit registration amount of ****rs n after registrat...
Aug 11, 2024 by Soni Pandey
Indigo Airline - Regarding flight issue 2176 of indigo that is extremely 9 hrs delay Open
Hi , That is wrost experience with indigo airlines thatv is shared by me. Dear Team i have planned for singapore visit for *st of aug to * of aug and i already booked flights, Hotels, Taxis and attractions Tickets and paid *.** lac for that...
Aug 09, 2024 by Umesh Jaiman
Indigo Airline - Damage of luggage Open
I and my family travelled from Jeddah to Trichy by Indigo Airlines on **.**.** .My luggage contains of glass products worth of Rs.**** has been broken into pieces.kindly compensate the cause done by ur team....
Jun 16, 2024 by Mohamed Sherif
Indigo Airline - Dammged Bags Closed
Flight **th May ****, Mumbai-Delhi, Indigo forced us to checkin cabin/hand baggage, hen there is plenty of space in cabin inspire having * seats booking, and ensure th bags will handle with care and will be handed on priority once we reach Delh...
Jun 08, 2024 by SANTOSH TULASKAR
Indigo Airline - Complaint Regarding Flight Cancellation and Lack of Assistance Closed
I am writing to express my extreme dissatisfaction with the service I received during my recent travel experience with your airline. On June *, ****, I had booked a flight from Lucknow to Mumbai with the flight number *E****, under the PNRs X*W...
Jun 05, 2024 by aditya kumar Sahu
Indigo Airline - NAME CHANGE ISSUE Closed
I really had worst experience with this People couple of times. Now when I do have a future booking and I missed to add my husband's surname. The flight is on November **, ****. When I call them to change it on **/**/**** they say it's too late...
Oct 22, 2023 by Ruby
Indigo Airline - Multiple Flight Delays Closed
My PNR - BMUUWS. I was travelling along with my spouse and kid from Srinagar to Bangalore. My original booking was at **:**hrs on **th of May with Delhi layover. We were supposed to reach Bangalore at ****hrs. We reached Srinagar Airport a...
May 26, 2023 by Bhavana K M
Indigo Airline - Denied boarding Open
I was denied boarding on the IndiGo airlines flight from Kolkata to Abu Dhabi via Kochi on ** Mar ****. The reason given was that I did not possess United Arab Emirates visa to travel to Abu Dhabi. This was gross arrogance on the part of the...
Apr 19, 2023 by Soumya Dutta
Indigo Airline - My item are very expansive Closed
I travel to Dubai to Mumbai and Mumbai to Jodhpur but my bag is stuck in Mumbai airport after they said L* item in my bag and they said do not worry sign this document and your bag will receive into ** hr and then i receive my bag but some SRA ...
Jan 30, 2023 by Prithvi Raj Gurjar
Indigo Airline - Refund plus interest Closed
Dear Sir/Madam, I booked a return flight Chandigarh-Delhi-Jabalpur on September **, **** with Indigo through Expedia (India) to start my journey on October **, ****. I paid Rs**,***.**. On September **, **** Indigo cancelled my flights. I app...
Dec 08, 2022 by Sukhdev Sumra
Indigo Airline - Fake appointment letter along with payment Open
I would like to inform you sir/ mem that in the name of Indigo airline, a group of workers from Kolkata airport( Subhash Chandra Bose International Airport) took interview and demanded ***** Rs for uniform, application form, Regestration.In the...
Nov 23, 2022 by Ajoy Brahma
Indigo Airline - Non stop Flights services stopped from goa to kannur Closed
Since, the non stop flights from Goa to Kannur and return are stopped, it is difficult for students like us to travel back and forth. Kindly reconsider bringing back those at least biweekly. ...
Sep 17, 2022 by Alina M Jolly
Indigo Airline - Gold Chain Missing Closed
HI Team, My Mother had a flight from Ranchi to Pune on SAT, ** AUG '**. Airline : Indigo (*E-****) PNR : VT*BWK When she reached to destination we found that her checked in baggage had long cut mark and her Gold Chain is missing from t...
Aug 25, 2022 by Satpal Singh Bindra
Indigo Airline - Mishandling of baggage Closed
I travelled with my family on ** Feb ** from Cjb to Hyd on *E**** vide PNR no XNC*RZ. The baggages were mishandled and inspite of bringing to the notice of ground crew, no action was taken. Fortunately, after getting down from the aircraft an...
May 23, 2022 by Gulshan Mehta
I need to cancel my PNR RRU*PK due to Covid issues in my family and compulsory quarantine that needs to be served after i visit them. I shall not be able to travel because of that and i request the airline to issue me full refund for the same....
Feb 26, 2022 by Aaditya Vikram Gaur
Indigo Airline - Olx indigo fraud company Open
Dear olx complain Indigo airlines fraud company cheated me and take me **** rupees for providing joining letter .she send me fraud approval letter and promised me for job .so I request you plzz take stric action on them and return my then I w...
Feb 21, 2022 by Sachin kumar
Indigo Airline - Reschedule the boarding Open
Dear Madam/Sir, I have booked an Indigo flight for myself, my wife, and my daughter via PNR no MIC**F dated **TH January **** from BHUBANESWE to BANGALORE. The flight was scheduled for departure at **.** AM but we were not allowed the boa...
Feb 01, 2022 by Jamanu
Indigo Airline - Misleading Refund by Indigo customer care exective Open
I booked a flight with the PNR number AMLN*T from Baghdogra to Bangalore on *rd Jan ****. The flight was scheduled for ** Jan **** with two passengers - *. Ringkhang Brahma and *. Gwjwnsaar Brahma. I had to cancel it for some reason on *th Jan ...
Jan 17, 2022 by Ringkhang Brahma
Indigo Airline - Luggage broken by Indigo Airlines Open
I traveled from Jaipur to pune on ** December. I was travelling with my husband and my daughter who is an infant in arms. It was a late night flight and when we asked for priority check in we were denied that and asked to sit and wait while mu ...
Dec 28, 2021 by Jyoti Yadav
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