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Indigo Airline ^(7/24)

Indigo Airline - Bedbug in the flight ^Open

I had taken the flight from Bangalore to Imphal 6E 852 ON 17TH April at 6:45 am. Within 1 hr of takeoff, I started having rashes on shoulder and arm. Rashes were severe. When I informed the attendants that the seat is having an issue and starte...

Apr 25, 2019 by Nandini

Indigo Airline - Not refunding when there is war breakout situation ^Open

Booked a ticket from Chennai to Sri Lanka for 3rd May. Due to the bomb blast in Sri Lanka, we are not able to travel. We called the airlines they are saying they are refunding full for only those booked until Apr 24. But they should at least gi...

Apr 21, 2019 by Nithya

Indigo Airline - Cancellation of ticket ^Open

I had a ticket booking with name Poonam Rathod and the hadn't allowed my wife just because of lack of document by their opinion and after my boarding, the indigo people allowed my wife but by that time boarding was closed. So if they can allow ...

Apr 16, 2019 by Dhiraj Rathod

Indigo Airline - Refund not received ^Open

I cancelled my Indigo ticket but I have not received my refund. My ID no- 624465277517810790, PNR no-JLGFRX....

Apr 02, 2019 by Abhijit basumatary

Indigo Airline - Missed flight due to miscommunication by the ground team ^Open

I reached 45 mins prior to the check in for my flight from Bangalore at 5:05 am (6E-713). I asked the queue manager to let me do a priority check-in as it was time. He asked me to wait in the queue along with other passengers. On reaching the c...

Mar 23, 2019 by Surashree Das

Indigo Airline - Refund of cancelled air ticket not credited ^Open

I have cancelled my ticket having PNR- XY9L8L on 12 Feb 2019. But the refund is not credited to my account till date. The customer service gave the irresponsible answer by giving reference id of cc avenue company and said to contact bank. But w...

Mar 08, 2019 by Vijesh

Indigo Airline - Flight ticket not refunded ^Open

This is to inform you that on 16-Feb-2019 I booked an Indigo flight from Doha to Chennai. I got the boarding pass on 18th and I went to the immigration office in Doha. I was rejected by the immigration officer due to exit permit is not allowed ...

Feb 25, 2019 by Giridara gopalan natarajan

Indigo Airline - Fake job interview ^Open

I received an email offering a job interview from the Indigo airlines, information about which is in the attached doc file. I contacted them on the number mentioned in the email and after I accused them of the fraud they made some fishy excuses...

Feb 18, 2019 by Baba Katoch

Indigo Airline - Partial Cancellation of Air ticket ^Open

I have booked Indigo Airlines on 20-01-2019 form Mangalore to Varanasi (Air ticket reserved on 15 Nov 2018) to attend pravasi-bharatiya-divas event at Varanasi. I have got message on 19-01-2019 evening at 19:42 hours by mail (Flight at 07: 08...

Feb 12, 2019 by Ramesh Narasimha Marakala

Indigo Airline - Grievance regarding mishaps due to delay of Flight ^Closed

I am writing this letter to inform you of the physical and mental trauma that I and my family had to undergo due to improper management of the services and the lack of human touch in customer care I had booked for a round trip journey in indigo...

Feb 06, 2019 by BETCY SUSAN JOHNSON

Indigo Airline - Sky high Cancellation Charges not acceptable - Need reduction in cancellation charges ^Open

Request you to go through the attached mail with regard to the cancellation charges for the tickets booked by me in indigo airlines and the request to reduce the cancellation charges which will help me save my hard earned money raised with indi...

Dec 07, 2018 by Praveen Kumar C

Indigo Airline - Ground Staff Indigo ^Closed

This is a total disgust situation for INDIGO, the way i was mishandled by your staff Nikita at the airport was horrifiying. That also senior citizens. We two family friends and families were travelling from Goa to pune on 15-11-2018. One family...

Nov 15, 2018 by Rakhee

Indigo Airline - Not received trolley bag ^Closed

dear Concern, sub – a shocking thing just happened to me which was unexpected from indigo airlines . ref- complaint file no blr6e14888 with the above subject and reference,i traveled from goa to bangalore on 26/ 10/2018 time ...

Nov 10, 2018 by latha patkar

Indigo Airline - Deficiency of service ^Closed

G8BPVY is the pnr it was for the fault of the employee of INDIGO who has destroyed my web check in boarding pass that i had to suffer financial loss and claim for the same could not be validated and i asked her to return it to me she as per her...

Oct 16, 2018 by S.Bose

Indigo Airline - Huge Inconsistency in service Harrasment and loss caused to customer ^Open

Not allowed in fligh despite reporting at dehradu airport counter 24 min before time. While 2-3 minuted before allowed another person entry looked like personal targetting. Booked second flight got same airlines it was barding till last minute ...

Oct 13, 2018 by Sandeep Sharma

Indigo Airline - Indigo airline: Reached on time but marked as no show. ^Open

Flight departure time:14:45,Total fare:INR 13,713.00 1)I have entered terminal by 13:30, and reached on counter no 54 by 13:45. from there I was sent for baggage scanning.I understand that scanning is important but as my check in closes at 1...

Oct 12, 2018 by Chandrasekhar Azadchandr

Indigo Airline - Unfair charge ^Closed

Indigo promised to reassign tickets to a new flight based on which they made me wait for 4 hours at the airport only to later deny and charge me the full amount PNR: X9J57L...

Oct 11, 2018 by Shrinivas Kulkarni

Indigo Airline - Refuge to take me inside ^Open

On 3rd September i booked my ticket from patna to kolkata in indigo airline in hurry because same day i have to fly from kolkata to dammam. My flight number is 6E 708. I am on airport 45 min before when i get inside they said get is closed we ...

Sep 06, 2018 by Ajit kumar

Indigo Airline - Damaged baggage while travelled in indigo airlines ^Closed

I have travelled in indigo domestic flight from maa to cok on july 28 2018. When i was travellinh i have made them to put fragile note on my check in baggage, then also i got my check in baggage in horrible damaged comdition. I raised a complai...

Aug 30, 2018 by Harikumar

Indigo Airline - Cheated and Charged more ^Open

As per Indigo website to handle hand baggage, Indigo allows to carry laptop apart from 7kg of hand luggage. But during check in Indigo staff has weighed my laptop bag also and said it's over weight and charged he used the time that am getting l...

Aug 26, 2018 by Thomson S

Indigo Airline - Flight left behind even after boarding and clearing security on time and charged 2000 ^Closed

We reached on time and availed security however the gate closed before the timing and I have to pay 2000 which I need refund Rs.2,000.00 was spent on your Citi Card 4386XXXXXXXX1364 on 15-AUG-18 at indigoThe available credit limit is now Rs...

Aug 15, 2018 by Muthuraman Deivanayagam

Indigo Airline - Baggage damaged/Robbery attempt ^Open

I was travelling from Jaoan to delhi on 10th august. I reached delhi on 10th august, took domestic indigo flight on 11august from Delhi to Ranchi. At ranchi airport I received I received my trolly bag in very worst condition. Bag handle w...

Aug 14, 2018 by Kumar Surveer

Indigo Airline - Indigo Airlines Refund not issue ^Open

I had booked a flight with Indgio Airlines from Coimbatore to Delhi for 25th August 2014 (PNR TD7YNX ) which was cancelled subsequently resulting in a net refund of Rs. 1999/= . Indigo has been sitting on this refund amount and after giving num...

Jul 31, 2018 by Bhoopendra Singh

Indigo Airline - Money taken for excess baggage even though I booked it as a 6E student ^Open

I have booked my ticket as a 6E student through the Indigo website Hyderabad to trivandrum (departure 30jul 2018 2.35pm)6E706. They haven't mentioned anything except that we have to show ID proof of school/college that we were studying in.6E st...

Jul 30, 2018 by Konjety Keerthi Sreenivas

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